The Ivy Asia, Mayfair

Bewertungen für The Ivy Asia, Mayfair von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. C

   Carole

   Gloucestershire2 Bewertungen

   3.0

   Vor 1 Tag besucht

   1. Gesamt 3
   2. Essen 4
   3. Service 3
   4. Ambiente 4

   Food was great. However, our drinks only arrived after we had finished our food - took 50 minutes. To be fair the manager acted appropriately and removed the items from the bill. However, we had asked twice for them and given different reasons each time. Turned out they had misplaced the drinks ticket. When the drinks came we felt we had to finish up quickly. The food was fine as was the ambiance, but it was very difficult to hear ourselves speak where we were sat
   

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2. S

   Steven VIP

   London1 Bewertung

   3.0

   Vor 1 Tag besucht

   1. Gesamt 3
   2. Essen 4
   3. Service 2
   4. Ambiente 4

   We had the afternoon tea at the Mayfair restaurant. The menu was interesting and the food quality pretty good. It was a decent if not amazing food experience, worth a solid 4 out of 5. The service overall was a little slow, but particularly slow as regards a refill for our jasmine tea. We were told that there was a delay at the bar for all drinks. When we asked for the bill half an hour later, the tea had still not been refreshed. Why on earth does a bar person need to make tea? Just pour some hot water into the pot. That’s 30 seconds, not 30 minutes. Very annoying. Hence only 3 out of 5 for the full experience, which was a bit disappointing.
   

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3. P

   Paul VIP

   London5 Bewertungen

   1.0

   Vor 2 Tagen besucht

   1. Gesamt 1
   2. Essen 5
   3. Service 1
   4. Ambiente 3

   Great food - awful service including at the reception when arriving. Drinks and food very slow to arrive and some items didn’t materialise at all. Then were told we had to move because our 2-hour time slot had finished….had the service been normal, we would have finished within the time slot.
   

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4. E

   Eleojo

   London2 Bewertungen

   5.0

   Vor 4 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Ivy Asia is a total experience! The food is an amazing mix of Asian flavors, cooked to perfection and presented beautifully. The service is super attentive and friendly, with staff who really know their stuff. The decor is opulent, the atmosphere is a gentle buzz, and the design is just stunning – it's a feast for all your senses. It's the perfect place to go for a quick lunch!
   

   The Ivy Asia, MayfairVor 2 Tagen geantwortet

   Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
   

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5. C

   Chirag

   Berkshire1 Bewertung

   1.0

   Vor 5 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   It was rude staff specially the manager. I specifically asked for better sitting and something special for my wife's birthday. But they declined and turned their faces away. I will never go and won't recommend
   

   The Ivy Asia, MayfairVor 2 Tagen geantwortet

   Hi, Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us. Kind regards, The Ivy Asia Mayfair
   

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6. C

   Costanza

   London1 Bewertung

   1.0

   Vor 6 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 2
   4. Ambiente 4

   We had booked a table for 9:00 PM, but we were only seated at 9:45 PM, with no formal apology or any kind of compensation for the inconvenience , not even a symbolic discount. The menu didn’t list all the ingredients in the dishes, which caused an issue with one of the meals that had to be sent back. Instead of handling the situation professionally, we saw, quite visibly, the kitchen staff and some of the waiters complaining about what had happened, which was extremely embarrassing. The only positive note of the evening was our waiter: kind, attentive, and helpful. Unfortunately, the rest of the experience didn’t live up to expectations.
   

   The Ivy Asia, MayfairVor 2 Tagen geantwortet

   Hi, Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us. Kind regards, The Ivy Asia Mayfair
   

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7. I

   Ian

   Oxford1 Bewertung

   1.0

   Vor 7 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 3

   Service terrible, staff weren’t interested. Food and drinks slow, cold for some dishes and not tasty
   

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8. M

   Martin

   Manchester1 Bewertung

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   The Asia Experience was amazing on all fronts. The presentation, taste and experience was something special to remember.
   

   The Ivy Asia, MayfairVor 2 Tagen geantwortet

   Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
   

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9. S

   Sandra

   London1 Bewertung

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   I loveeeeeee the interior, the food was superb (blast of flavours) the waiters were checking in on me every time to confirm if I needed anything or not. I went alone yet I enjoyed myself. I’m definitely coming back for the food especially and I will sure recommend! And I’ll wear a plain simple outfit next time. 😂 the print on my cloth made me look like cushion. But overall, I loveeeeeeee Ivy Asia
   

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10. C

    Christopher

    London2 Bewertungen

    5.0

    Vor 7 Tagen besucht

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    My partners 50th birthday was celebrated here on a Sunday afternoon. It was a perfect setting with perfect staff and perfect food. We were recommended ivy Asia and were not disappointed in fact we couldn’t have asked for anything more. The restaurant decor was just unbelievable and trying to describe would never do it justice so go for yourselves. Thank you to the staff who couldn’t be more polite and kind. We will certainly be back. Thank you so much
    

    The Ivy Asia, MayfairVor 2 Tagen geantwortet

    Hi, Thank you for taking the time to share your experience with us. We’re so pleased you enjoyed your time at the Ivy Asia and we look forward to welcoming you back soon. Kind regards, The Ivy Asia Mayfair
    

    War diese Bewertung hilfreich?