The Italian Osteria & Cheese Bar

4.6
493 Reviews
CAN$30 and under
Italian
You will enjoy the finest cheeses and an authentic Italian dishes in a community that has long been an integral part of the Joseph Richard Group. From the moment you walk in, you are famiglia.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 493 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.6
ambience
4.4
value
Noise · Moderate
94% of people would recommend it to a friend
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TR
TonyR
Vancouver
1 review
Dined a day ago
Overall5food5service5ambience4

The food and service are always excellent here and you're not paying outrageous prices either. Could be a tad quieter in my opinion, like the Keg or The Cactus club. They tend to have the music too loud.

D
vipDale
Manitoba
6 reviews
Dined a day ago
Overall5food5service5ambience5

Once again just a fantastic date night with my wife. The food is great as always and the staff and management just don’t come any better. 😊😊

AT
AlyssaT
Vancouver
1 review
Dined 2 days ago
Overall5food4service5ambience5

Great service. Food was all pretty good. Great drink list. Good atmosphere

c
casey
Vancouver
1 review
Dined 4 days ago
Overall3food5service3ambience5

Food was great. However we told our server and also wrote on the reservation we were celebrating a birthday. She did not do anything special at all for us or even acknowledge the birthday until payment time. It was disappointing as we’ve been to many other restaurants that at least give you a candle or write happy birthday on the dessert or give you a dessert on the house. Because of this I probably wouldn’t recommend this restaurant to anyone celebrating a special occasion.

The Italian Osteria & Cheese Bar
Responded 3 days ago

Thank you so much for your review and we are thrilled to hear that you celebrated your special occasion with us! We have a fabulous program and if you sign up with the JRG app, we offer birthdays offers, dessert and champagne on your anniversary, complimentary beverages and more! This app can be downloaded and used to redeem special occasion and offers! Thank you again and we look forward to seeing you again soon!

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S
Spudsmom
1 review
Dined 5 days ago
Overall4food4service5ambience4

It would be nice if dinner included some bread. Overall everything was really great a lively evening out.

The Italian Osteria & Cheese Bar
Responded 3 days ago

Thank you so much for your review and suggestion on a bread offering. This will be passed along to the Chef for reference for when we review our menu for a new season. Thank you again and we can't wait o have you back to The Italian again soon!

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FJ
FranJ
Vancouver
10 reviews
Dined 5 days ago
Overall4food4service4ambience4

Haven’t been since covid but experience was good , server wearing mask and space respected! food quality has not changed so happy with our dinner. Service has always been good for us, so satisfied with our outing

The Italian Osteria & Cheese Bar
Responded 3 days ago

Thank you so much for your review!! We can't wait o have you back to The Italian again soon!

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AM
AMDM
Vancouver
1 review
Dined 5 days ago
Overall4food3service5ambience5

Love the kids menu options, my children love their pizza! My alfredo was unfortunately not very saucy and bland but live and learn. Other menu items are delicious.

The Italian Osteria & Cheese Bar
Responded 3 days ago

Thank you so much for your review and feedback about your Alfredo dish. Always feel free to reach out to us at theitalian@jrg.ca with any comments or reviews, as we always encourage our guests to continue the conversation. Thank you again and we can't wait o have you back to The Italian again soon!

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MC
MatthewC
Vancouver
1 review
Dined 5 days ago
Overall2food2service1ambience3

Service was poor. We were only asked once for drink service and our waters were never refilled. We had to enquire about my child’s meal twice and I also had to ask for the cheque twice.
Food was mediocre at best. My wife’s Sweet Pea Ravioli we’re all broken and looked like mush covered in the garnish to hide the appearance of the ravioli. My step mothers lasagne was dry.

The Italian Osteria & Cheese Bar
Responded 3 days ago

We are so sorry to hear that you did not enjoy your visit. Please email us at theitalian@jrg.ca with the comments from your post about your visit as we would love to continue the conversation and follow up accordingly. Thank you again, Morgan M - Guest Relations

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CN
CalebN
Los Angeles
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great pricing during the happy hours! One of our favourite spots.

IK
IanK
1 review
Dined on July 13, 2021
Overall5food5service5ambience4

From the start you feel welcome by staff service for us was exceptional if you like cheese try the cheese board for sure we tried different entree’s in our group all delicious and large portions great wine list and a bonus free dessert large enough for three as it was my wife’s birthday I highly recommend

OT
vipOpenTable Diner
Vancouver
5 reviews
Dined on July 12, 2021
Overall5food5service5ambience5

Absolute best service food drinks around !

AM
AMK4
Vancouver
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

Food was great as was the service. The happy hour pizza and beer are well worth it. Can't believe more people weren't there.

M
Melissa
Vancouver
4 reviews
Dined on July 11, 2021
Overall3food4service2ambience4

We were seated in a timely manner but had to wait a very long time for any one to come by to greet us and to provide us with water. The place was only half full with most of the hightop seating empty. I had to go to the host to let them know that we hadn't been served yet. It seemed to have been an oversight on which server's section we were in.

The Manager, although didn't come to talk to us, provided us our Wagyu Beef Carpaccio appetizer on them. Once they were notified, the service got much better. I appreciated the improvement and the immediate response but it did sour the experience.

Our group of four ordered pasta and we all lamented how good it was. If you like mushrooms, the Truffle Forest Mushroom pasta is delicious. So, food-wise it's pretty good. The Wagyu Beef Carpaccio was very flavourful and some would argue too flavourful.

I've been to The Italian Osteria & Cheese Bar before and had a great experience, this particular experience wasn't the best. With that said, I would still go back again since I've had a great experience before hopefully this experience is just some COVID restart blues.

SS
vipShannonS
Vancouver
10 reviews
Dined on July 11, 2021
Overall5food5service5ambience5

Excellent service

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OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Family dinnerx

s
simmys
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

Best pasta I’ve had ever ! Enjoyed the food from appetizers to dessert!

SW
StacyW
Vancouver
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

We had a small group of women dining in for a birthday celebration. Everything was on point! We were seated at a high table but unfortunately one of the ladies was really uncomfortable as she had just been through a surgery and we asked if we could move to a lower table so she could enjoy her meal. Our server Asia and manager helped us move everything and didn't make us feel badly for the request. The food was fantastic and we all departed with leftovers for the next day!

JM
JenniferM
Vancouver
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

Great food!

SK
ShanaK
Vancouver
2 reviews
Dined on July 9, 2021
Overall4food5service5ambience5

Excellent food. Outstanding service. Like... Amazing service.

The coffee is terrible, but the GM is working on that with the supplier.

OT
vipOpenTable Diner
Vancouver
6 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

We are frequent visitors to your restaurant and enjoy the family style service and attentiveness we receive at your establishment..
Larry Boychuk

JM
JenniferM
1 review
Dined on July 6, 2021
Overall5food4service5ambience4

Great night out, fabulous service! Loved the cheese bar.

OT
OpenTable Diner
1 review
Dined on July 3, 2021
Overall5food5service5ambience3

Everything was excellent. The only reason I gave a bit lower in ambience was cause it was to cold. We may have been right under the A/C vent. Other than that it was GREAT!

OT
vipOpenTable Diner
Vancouver
1 review
Dined on July 2, 2021
Overall5food5service5ambience5

Staff very accommodating, we had a table for 5 that was a bit narrow and we had planned to order a lot of food. When we asked for a bigger table they didn’t flinch and got us the table.
Food was excellent.
Staff was very friendly, especially the gentlemen that attended our table

BB
BrianB
1 review
Dined on July 2, 2021
Overall4food5service5ambience3

A little too loud to make conversation comfortable, maybe something can be done to improve that. Service, food, and experience overall were very good.

S
Samira
Vancouver
2 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

one of the fav place to go to enjoy nice wine & food.

MM
MelissaM
1 review
Dined on June 30, 2021
Overall5food5service5ambience5

Our server Tiffany was great, very attentive and friendly

KR
KRenaud
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

We love The Italian. The kids devour the Alfredo and I love the new Tomato Burrata Salad and the Vegan Pizza. The General Manager Andrea, has created some cocktails unique to The Italian. She makes a delicious Italian Margarita.

OT
OpenTable Diner
Vancouver
1 review
Dined on June 25, 2021
Overall5food5service5ambience5

Great food and service . Will be back again

M
Mouthful
Las Vegas
5 reviews
Dined on June 25, 2021
Overall3food3service3ambience3

After work appies - Always good!

B
vipBill
Vancouver
17 reviews
Dined on June 25, 2021
Overall5food5service5ambience5

New Carbonara is spectacular!

OT
OpenTable Diner
1 review
Dined on June 24, 2021
Overall5food5service5ambience5

We came here for a birthday, and they were wonderful!
Our group was running a few minutes behind and it was no issue for the Italian. Food is delicious as always & cocktails wonderful. We’ll be back!

OT
OpenTable Diner
Dallas
3 reviews
Dined on June 23, 2021
Overall2food2service2ambience1

Our server was super sweet however it was 15 minutes after we sat down where we had to ask someone else if we could order our drinks. Then we waited about 15-20 to see our server and ask questions as it was our first time there. We ordered our food and that took a very long time to get. Tables who came in after us got their food before us. We then had to ask for our server again to get a refill on drinks. When our food arrived our daughters cheese and pepperoni pizza had no cheese on it, our other daughters meal was not cooked properly. I will say my son, my husband and I did enjoy our meals but way overpriced for what we got. No one checked on us during our meal and then when the bill came it was wrong snd we had to wait for it to be corrected . Sadly we won’t be back.

OT
OpenTable Diner
Vancouver
2 reviews
Dined on June 22, 2021
Overall5food5service5ambience4

Really yummy food, with a great atmosphere and good service. Cocktails were really tasty and the cheese bar option was excellent!

HU
HollyU
1 review
Dined on June 21, 2021
Overall5food5service5ambience5

Excellent food, great service - unique food choices and good drinks!

OT
OpenTable Diner
Vancouver
2 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Father's day dinner

TJ
TJCC
Seattle
4 reviews
Dined on June 20, 2021
Overall5food5service5ambience4

Food was awsome. Tiffany our server was exceptional. Cant wait yo go back! Cheers

SS
vipSteveS
Vancouver
19 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Unfortunately, it was Curtis’ (our server) last shift as he moved on to continue his studies. He managed our entire table by himself with excellence - order to delivery to follow up, drinks top ups, etc. The manager checked on us to ensure that everything was ok and she was available for any questions. There are no words available to adequately appreciate the food, but I’d start with “perfection”. Well done staff. A successful birthday (and Father’s Day) ;-)

G
Gary
1 review
Dined on June 20, 2021
Overall3food3service4ambience3

If you need salt in your diet than this is the place. Everything was very salty. We ordered the honey bee pizza, and the pepperoni pizza also the pork rib pasta, the lasagna, and The spaghetti carbonara. The lasagna was the best of the three pasta dishes. The spaghetti carbonara had way too much bacon flavouring in it, We also ordered the antipasto cheese dish for three people the bread they give you is way too salty the cheese and all the little goodies were good just not enough and way overpriced. In all I would say you could get the exact same meal elsewhere for a lot cheaper cactus club is 10 times better and I don’t even find cactus club fine dining.
$175.00 with tip and NO drinks
Spaghetti carbonara two stars
Pork rib pasta three stars
Lasagna 3 1/2 stars
Anti-pasta cheese dish 3 3/4 stars
Hunnybee Pizza 2.5 star
Pepperoni pizza 4 star
SERVICE 5 star
Overall experience and food 3.5 star
Don’t know if I would return I can find better value many other places.
I am not by any means being harsh with my review I’ve eaten that many restaurants in my life and I just don’t feel that these guys were at their best this day

AC
AnnissaC
1 review
Dined on June 19, 2021
Overall4food4service4ambience4

Great place for a date. Easy shareable dishes, Great vibe, yummy food and enjoyable service.

F
Foodiefirst
Vancouver
6 reviews
Dined on June 19, 2021
Overall5food4service5ambience5

Had a lovely evening, food was delicious, the wine yummy and the service was excellent. We will return!

FAQs

You can order delivery directly from The Italian Osteria & Cheese Bar using the Order Online button. The Italian Osteria & Cheese Bar also offers delivery in partnership with Skip The Dishes and Uber Eats. The Italian Osteria & Cheese Bar also offers takeout which you can order by calling the restaurant at (604) 371-4708.

The Italian Osteria & Cheese Bar is rated 4.6 stars by 493 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.