The Italian Osteria & Cheese Bar

Commentaires sur le restaurant The Italian Osteria & Cheese Bar de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jackie

   Vancouver3 commentaires

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Service was great and very friendly. Food was awesome!
   

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2. S

   Syed VIP

   Vancouver9 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everything was amazing!! Thank you for the great service and food
   

   The Italian Osteria & Cheese BarA répondu il y a 3 jours

   Syed, thank you for your kind words and for choosing to dine with us. We are delighted that you enjoyed your experience and appreciated the service and cuisine. Our team strives to deliver exceptional hospitality, and it brings us great joy to know we succeeded in creating a memorable dining experience for you. We look forward to welcoming you again soon. - JRG
   

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3. T

   Ted

   Vancouver1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Fantastic and Amazing! There’s no other restaurant like it! Don’t change a thing!
   

   The Italian Osteria & Cheese BarA répondu il y a 6 jours

   Thank you Ted for the kind words! We are delighted to hear that you thoroughly enjoyed your experience with us. It brings us immense joy to know that our efforts in providing exceptional service and creating an inviting ambiance have left a lasting impression. We look forward to welcoming you back soon for another memorable dining experience. - JRG
   

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4. Y

   Yasmine

   Vancouver2 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was really good and our server liam was so nice
   

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   The Italian Osteria & Cheese BarA répondu le 23 avril 2025

   Yasmine, thank you for your kind words about our food and service. We are delighted that you enjoyed your dining experience with us. Providing excellent cuisine and warm hospitality is our utmost priority, and we appreciate you taking the time to share your positive feedback. We look forward to welcoming you back soon. - JRG
   

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5. S

   Sue

   Vancouver18 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Our server was very attentive, professional, provided recommendations when asked. Loved her! The pasta dish I ordered - fettuccine with prawns, the pasta was done great but the dish lacked sauce, I’m used to eating fettuccine being covered in creamy sauce. My husband had the meatball pasta and felt the same with his dish. We went around happy hour great appetizers and can’t beat the all day happy hour which we only found out about that once we arrived. Thank you so much for the complimentary birthday dessert that was very nice touch.
   

   The Italian Osteria & Cheese BarA répondu le 25 avril 2025

   Sue, thank you for dining with us and sharing your experience. We're delighted that our server provided excellent service, made recommendations, and ensured your visit was enjoyable. Your feedback regarding the pasta dishes is appreciated, and we'll certainly review our recipes to ensure the sauces complement the dishes perfectly. We're pleased you enjoyed our happy hour offerings and the thoughtful touch of a complimentary birthday dessert. Your feedback helps us continually improve. We look forward to welcoming you back soon. - JRG
   

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6. S

   Stuart

   Vancouver2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The service we received was exceptional. Our server was on top of her game, ensuring that we had everything we needed. Then at the end went above and beyond bring a special treat for my wife’s birthday. A great night and food.
   

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   The Italian Osteria & Cheese BarA répondu le 21 avril 2025

   Stuart, thank you for your kind words and for choosing to celebrate this special occasion with us. We are delighted to learn that our servers could provide an outstanding experience filled with attentive service and thoughtful gestures. It brightens our day to hear that you and your wife had a wonderful time at our establishment. We look forward to welcoming you again soon. - JRG
   

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7. N

   Nicole

   Vancouver7 commentaires

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   We enjoyed our dinner, the food was tasty and portions were generous. A slight miss on our appy, as the dish wasn't warm. Our server Morgan was fantastic. She was welcoming, personable, and took great care of us. If you are craving Italian food, I recommend stopping by for a meal. We'll be back to see Morgan again!
   

   The Italian Osteria & Cheese BarA répondu le 21 avril 2025

   Nicole, thank you for visiting The Italian Osteria & Cheesebar and sharing your delightful experience. We're thrilled to hear you enjoyed the flavors and generous portions of our dishes. Your kind words about our server Morgan, are much appreciated, and we're delighted she provided exceptional service that left a lasting positive impression. We look forward to welcoming you back soon for another enjoyable dining experience. - JRG
   

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8. S

   Sydney

   Vancouver6 commentaires

   1.0

   Y est allé le 9 avril 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   This used to be one of my favourite places.. I came here with my sister for her birthday. I called ahead and asked what options I had for desserts for her birthday. The person had mentioned that they offer a free dessert and they made note on our reservation. The night of the reservation, we had pretty horrible service. It started out with the appetizer. We had ordered the Burrata Ball, which was served over faccasia bread , tomatoes and olive oil. When it came to the table, the bread was soaked, soggy and inedible. We had set it aside for the server who didn’t come back for 10-15 mins. When she finally came, I explained that we really didn’t like it, the bread was soggy etc. she said okay and walked away. She didn’t take the appetizer and didn’t offer to get us anything else. After continuous attempts to flag her down, we had to ask someone else to grab her. When she came back we asked her to take the plate away and if we could order something else instead. She gave a little bit of an attitude, took the new order and walked away. Someone else brought out the food and the new appetizer. She came back about 10 minutes into the dish and asked how everything was. I told her the replacement appetizer was much better and food was great. Fast forward to the end of the meal, we needed to leave for a movie. I had asked the server for the bill when we ordered the birthday dessert and again 10 minutes after we got dessert. When she came to grab the plates, I had to ask again and we were now late for our movie. The server told us she comped both appetizers, I paid and we left. It was my fault for not checking the bill, as we needed to leave but we were over charged by around $30. Tuesday “All day Happy Hour” we were charged regular price for the drinks, charged for one of the appetizers and the dessert. Now fast forward again, I have contacted the restaurant 5 times over the course of 2 weeks for a refund. Each manager says only the GM can do a refund. I am still waiting.
   

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9. E

   Elysha

   Vancouver2 commentaires

   5.0

   Y est allé le 8 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Enjoyed our anniversary on a quiet monday evening. Beautiful atmosphere, a kind server who checked in the perfect amount. We had the braised shortrib pasta and the beehive pizza - followed by the delicious cannolis!! We love coming here for special occasions - for delicious, quality food and a warm atmosphere😊
   

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   The Italian Osteria & Cheese BarA répondu le 9 avril 2025

   Elysha, thank you for your kind words and for choosing to celebrate your anniversary with us. We are delighted to have provided a memorable dining experience, complete with delicious cuisine and excellent service in our warm, inviting ambiance. Occasions like these are special to us as well, and we strive to create lasting memories for our valued guests. We look forward to welcoming you again soon. - JRG
   

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10. M

    Mark

    Vancouver3 commentaires

    5.0

    Y est allé le 6 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Ambiance-excellent Food from time of order to the serving of same-excellent, tasty, scrumptious and just the right portion. We continue to visit there time and time again..............
    

    The Italian Osteria & Cheese BarA répondu le 7 avril 2025

    Thank you Mark for your kind words and continued support! It's wonderful to hear that you truly enjoy the ambiance, food quality, and portions we offer. We strive to provide an exceptional dining experience and it's gratifying when our efforts are appreciated. Looking forward to your next visit! - JRG
    

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