The Icon Restaurant and Lounge

The Icon Restaurant and Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kyndra

   Las Vegas1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The staff are fantastic, and the atmosphere is fun and entertaining. However, the food is underwhelming, and the pricing doesn’t match the quality or value offered.
   

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2. V

   Vernard

   Dallas7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 1

   Great food and service. Got my food with no issues but it was way too loud to where I couldn’t hear the waiter and not carry on a conversation with my wife.
   

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3. A

   Adam

   East Texas1 review

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The vibes were great, food was good. Overall, I had a good time
   

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4. C

   Crystal

   Alabama4 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Patience was our server and she was excellent!!!!!!
   

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5. J

   Jamie and Jamarlin

   Dallas1 review

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   All the vibes were truly in this building! Had the best time for my birthday ! They even surprised me with a birthday turn up with a dessert! DJ you did your thang, TK thanks for your service and hospitality!!!
   

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6. A

   Alissa

   Dallas2 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   I've been twice and Customer Service and Experience was POOR. Friday for Ladies R&B then Sunday for Brunch Food was Fair. I feel African American owned businesses should really work on having a staff that excells in Customer Service
   

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7. C

   Charnice VIP

   Dallas19 reviews

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   This was my second time coming to The Icon and I was extremely disappointed. My first visit set the bar high for me however this time I had the opposite experience. Tori was my server this time and her service was NOT it for me. Her energy was very low and wasn’t very friendly. She hardly came to check on our table after we placed our orders. I ordered the Salmon and Shrimp Oscar and flavor wise it was good however I specifically asked for the salmon to be cooked medium and it was cooked well done and DRY. I didn’t send it back because one I hate doing that but also it took almost an hour to get our food the first time (48 mins to be exact) and I didn’t want to wait again. It was a busy Friday night (9:30 when we got there) so that could be the reason however I’ve been other places that were busy and still had amazing service. Other than food and service the ambiance and atmosphere was electric. They had a live band and once the band was off stage they had a dj who had an amazing set.
   

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8. C

   Charnice VIP

   Dallas19 reviews

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Absolutely incredible experience at The Icon! From the moment we walked in, the atmosphere was sexy, and the service was top-tier. Kiara, our server, was absolutely amazing attentive, friendly, and made sure everything was perfect throughout the night. Raven, the bartender, was just as fantastic. Her blueberry lemon drops were next level perfectly balanced, refreshing, and dangerously good (& they were only mocktails)! For dinner, I had the lamb chops with mashed potatoes and a side of coconut rice, and let me just say every bite was seasoned and cooked to perfection. The lamb was tender and flavorful, and the coconut rice added a delicious, unique twist. We started off with the Cajun chicken wings, which were packed with flavor. All around, a 10/10 experience. I’ll definitely be back and recommending The Icon to everyone I know!
   

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9. A

   Alisha

   Unspecified1 review

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Went last night .. food horrible and our waitress had a nasty attitude
   

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10. A

    Ashley

    Dallas3 reviews

    2.0

    Dined on April 5, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 3

    The DJ was great, but they charged me for an alcoholic drink when I in fact got a mocktail. So $18 for juice is wild. The food was very mid and the waitress definitely forgot about us at one point.
    

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