The Haunted House Restaurant

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1. JM

   JessicaM

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service4ambience5

   Our server was sweet. But did mess up our order. I asked for Mt Dew but got Pepsi, my son asked for waffle fries and received regular fries with cheese. Were didnt say anything because it wasnt to big of a deal for us. Awesome place and Great Atmosphere. Food was AMAZING!!

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2. OT

   OpenTable Diner

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Celebrated a teen birthday there, recently (early Friday evening). Very fun and engaging environment, They had an emcee that had games and door prizes. Do I think the prices were on the high side? Maybe, but everything is expensive right now and what the restaurant is preparing is fresh food from scratch. It’s like the saying goes, good food ain’t cheap, and cheap food ain’t good.

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3. JG

   JenG

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   This was a super fun place to eat! The food and drinks are great!

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4. TG

   ThomasG

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience4

   Very unique setting, staff was exceptional, food was outstanding.

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5. MC

   MelissaC

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food2service1ambience5

   We drove all the way from Illinois for this experience and it was not at all what I thought it would be. Waited about 15 minutes before we even got a chance to sit down which would’ve been 25 minutes after our reservation time and your restaurant was not even full yet, it was a Wednesday afternoon/evening. The reservation specified a one of a kind experience if it was my birthday and that specifically is what I specified on the reservation but we were sat at a table, ordered our drinks food and then left. Nothing special about that. The restaurant was also way overheated, both tables to the left and right of us were also complaining about the temperature. The food was decent but over priced for portion size. The $30 potion drinks we got were not made correctly, NOT AT ALL what was advertised. Just given a bowl with lemon slices, dry ice and mixed drink. No candy inside drinks. COOL but not at all made like advertised. Street corn and wings were hard. Salmon bites were good. Are your meals prepared from frozen food? Not fresh. Entrees we’re also not served as advertised on YOUR menu, website and pictures. Wanted to also purchase T-shirt and sweater souvenirs as advertised however you had none available. Was really looking forward to a better experience. You have an amazing restaurant that has GREAT potential if you could get your staffs customer service and attention to detail more on point and maybe try preparing your entrées with fresh ingredients rather than frozen. Would have paid even more than we did for a better experience. Sadly disappointed

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6. AC

   ArnetteC

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food1service3ambience1

   This is a novelty restaurant. I suspected the food quality might be poor and they didn't disappoint. I got the bird box. Slaw and some weird red maple sauce smothered my chicken. Fries were cold. I could barely eat the sandwich, let alone look at it for too long. Something about the red sauce made me queasy. Sister got the pennywise - eggs, bacon and chicken stacked between purple waffles. The waffles tasted like air, the egg wasn't cooked the way she wanted. No bacon. I wish I'd had the gall to tell them I didn't like their food at all and demand that I shouldn't pay for it, but I didn't. I showed my grandmother and other sister my leftovers. They were appalled and indignant for me. This is a lesson learned. At least I can warn someone else from being suckered into this scheme. And that's what it is, a scheme. Oh the staff were cool, of course. But the 'haunted house' concept and the food are not worth the price or discomfort of sitting a little too close to the person at the table next to you (the place was nearly empty, save the bar, so couldn't they have spread us out more???). The haunted house concept is a sham, if that's what you're interested in. You get a few maniquins and posters of scary movies on the wall. They're lights were down when we got there, so we probably would have watched a scary movie or whatever. None of their waiters dress up and contribute to the theme. Idk what we may have missed out on if the lights were on, but I doubt it would have helped boost my experience. As my grandmother said (after I threw out our leftovers), this the type of place for people who are already too drunk to care what they eat. Tldr; don't go here. Food not good. Waste of time and money. You'll have more fun going to your friend's house on Halloween once a year than going to this place any other day. You'll eat better too!

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7. VR

   VickyR

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food3service2ambience3

   I called to see if we could get an earlier reservation and was told no because they were packed. We got there early and they were not even busy. We didn't have to wait to be seated, but did wait awhile for service. Then the food took at least 30 mins for just chicken sandwiches and fries, now i know why they give you popcorn while you're waiting. The restaurant itself is no big deal and we will most likely not go back.

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   I loved everything from the greeting to the end and food was awesome.

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9. DP

   DeeP

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   My family and I really enjoyed our experience here food was good workers was really friendly.. Thank you

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10. AS

    AngelaS

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food3service3ambience5

    Definitely a cool experience! Would recommend checking it out especially to those interested in horror movies. The atmosphere is so much fun!! I thing too scary for little ones. The reason that I didn’t give a 5-star review is because the food is pricey for being just okay.

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11. JP

    JessicaP

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food5service1ambience5

    The food was out of this world. I soley want to go back just for the food and drnk but the down side was the service. We made a reservation but didnt seat down until an after hour. Our drinks didnt come to orur table until 30 min after we sat down our food came before our drink did and we had order the drinks first.

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12. KH

    KelseyH

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food1service2ambience3

    The set up was cool. The food was not as good as expected. We had our food for 5min before we got our silverware. Service was ok. Overall wouldn’t come back.

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13. J

    Jasz

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food4service3ambience1

    The food is very good, overall nice atmosphere but waited over an hour to be seated and that’s with a reservation. Our waitress was nice and took good care of us. Overall good time.

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14. SP

    StephenieP

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food3service1ambience5

    The atmosphere is really amazing. So many cool decorations and paintings of the great horror movies. Several scary Movies playing overhead. Menu is neat; loved the names of the dishes. Went for brunch, found it to be just OK. I had the waffle sandwich. My kids and husband said theirs was very tasty! Huge portions. Service, however, was not good. Server would disappear for long periods of time and did not check in on us once during the meal to see if we needed refills etc; I ended up going to the bar myself for drink refills. We needed more condiments for food and either waited forever or were completely forgotten about. The bar had issues with several pops being “flat” and drinks for our party of five came out one at a time with several minutes of waiting in between. It’s very loud in the restaurant. Music volume is very high and difficult for conversations (we sat in the back area closer to the bathrooms). Maybe it’s different up front? Also, we had issues with sitting in a booth where a fan was blowing on high directly at us. We asked to have the fan turned down or pointed elsewhere and that seemed to be problematic for the server. We asked to move and after some hesitation with staff, they finally agreed. I wouldn’t write this place off completely. Most of my disappointment was the service. Perhaps she was having a bad day? Perhaps she is new? Staff was friendly overall. Overall, the concept and environment were very cool. I would give it a second chance and it was worth checking it out.

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15. KE

    KathyE

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food2service1ambience4

    When you come all the way from Indiana you expect more than to be put in the corner with the lights off no TV it took over an hour to get our food and to get sat at a table when they brought her food out they were shutting down everything. We seen absolutely no characters ever come out. This is a great idea but it's going to go under because of customer service I was very unsatisfied not to mention the Q-tips and trash that were on the floor that I have pictures of.

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16. LD

    LatoshaD

    Toledo

    2 reviews

    5.0

    2 reviews

    Dined on June 19, 2022

    overall5food3service5ambience5

    The experience of the restaurant was excellent!! Loved the theme it was a great experience the food wasn’t the best.

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17. CR

    ChristopherR

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service3ambience5

    A must see restaurant we loved it! Food was amazing!! Staff was so energetic. My daughter loved when Michael Myers came to our table!

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18. OT

    OpenTable Diner

    Columbus

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Very nice restaurant and love the entertainment

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19. C

    Courtney

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food1service2ambience4

    The atmosphere was amazing, but the food wasn’t great at all. We went during brunch and our food was plain with no flavor. Dry waffles, they were “out of stock” of almost every drink we wanted to try, didn’t have half the food options we wanted, and then took 15 mins for one drink to arrive at our table.

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20. OT

    OpenTable Diner

    Columbus

    3 reviews

    3.0

    3 reviews

    Dined on June 18, 2022

    overall3food3service3ambience4

    Made a reservation Food took some time to arrive to table but was delicious Couldn't order diet Pepsi because machine was messed up? Could have another food choice for kids brunch not everyone likes waffles but my 11 year old did eat 1/4 of it. Bacon was cooked well, crunchy and not burnt. I ordered shrimp & grits and the was yummy. My husband ordered lamb chops and he really enjoyed their seasoning.

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21. JD

    JohnD

    New York Area

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    This place did not disappoint one bit! My wife and I went after seeing it on Facebook. We went just for the experience but I did not expect the food to be so good. I got the "Pennywise" which was nothing short of amazing. We will defiantly be making a return when in the area again because we can't wait to try the dinner menu. Only thing that could of made it better is if the staff was dressed up as characters, but I can understand that would probably be annoying to staff lol

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22. DW

    DeanaW

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Went for my Bestfriend birthday and had the best time ever. The food was amazing and the service was amazing as well

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23. RR

    RichRico

    Cleveland

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food5service4ambience4

    Really good food. Serve time was kinda long. Manager was very hype and engaging. Restaurant is kinda loud like a club (at least during dinner times) so if you're expecting a more chill experience, this isn't it.

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24. M

    Missy

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    We got a few apps, drinks, and dinner. Every single thing we had was amazing. Great quality of food as well as well as different and fun!! With the food it felt like you were at a 4/5 star restaurant. The atmosphere was lively and fun. I am definitely going back for brunch!

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25. a

    allenh

    Orlando

    43 reviews

    vip
    3.0

    43 reviews

    Dined on June 17, 2022

    overall3food4service2ambience4

    food was suprisingly good, waiter inexperienced, air conditioning was out and very warm in there, probably better for family with small kids

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26. B

    Buttersmom21

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    The service and food was amazing! The decor and ambience is one of a kind.

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27. BJ

    BJDJWC

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    OUR FIRST VISIT WITH TWO TEENAGE GRANDCHILDREN WAS AWESOME. OUR APPETIZERS, SANDWICHES AND DESSERTS WERE FRESHLY PREPARED AND DELICIOUS. OUR SERVER WAS VERY FRIENDLY AND THE ONGOING ENTERTAINMENT WAS SO MUCH FUN. WE WOULD DEFINITELY RECOMMEND THE HAUNTED HOUSE AND PLAN ON RETURNING IN THE NEAR FUTURE.

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28. T

    Tine

    1 review

    2.0

    1 review

    Dined on June 15, 2022

    overall2food1service1ambience1

    The place itself was very cool. Food was over cooked and dry. Drinks were watered down. And service wasn’t the best.

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29. TM

    TheresaM

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on June 15, 2022

    overall4food2service4ambience5

    Fun day/night meal. Food was okay. Nothing spectacular. Got the creepy pasta. Tasted like the instant Lipton chicken pasta pouches. Definitely a fun atmosphere, though. Scooby snack appetizer really needed pico on it. Not 1/2 cherry tomatoes. Need some food improvements. Love the popcorn and movie atmosphere.

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30. CK

    ColumbusKing

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food2service4ambience3

    The burger was good but the pizza was definitely a frozen pizza. $20 for a terrible frozen pizza is just ridiculous.

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31. MS

    MelissaS

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food5service5ambience3

    Food was AMAZING!!! Decor and atmosphere was very disappointing.

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32. R

    Robin

    1 review

    2.0

    1 review

    Dined on June 14, 2022

    overall2food2service3ambience3

    Overall, not a fan. Chicken wings were overcooked. I ordered the chicken pasta, which tasted kind of fishy. They brought me chicken pasta with salmon in it. Because the lighting is so dark in the restaurant, I couldn't see the salmon pieces until I ate the leftovers the next day. Would have certainly been a problem for someone with a salmon allergy. We had to ask for silverware and napkins after they brought out our food. Music was too loud for my liking but I think the restaurant achieved the vibe they want. We went there because we heard the food was good. I was disappointed in the food. Our table ordered chicken wings, chucky rolls, chicken pasta, and a burger. The French fries were good but I didn't really enjoy anything else we had. On the positive side, our server was nice. Several different horror movies playing.

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33. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    I came for my birthday they did a really good job coming out as the purge with their masks and playing the music I got a cookie dessert with fake blood on it super cool. The Freddy fingers were so good and the fries are delicious. Also got the mozzarella sticks with Alfredo sauce were outstanding. Literally must go if you love scary movies

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34. OT

    OpenTable Diner

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    Amazing! The food and atmosphere was great!

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35. MC

    MauraC

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food5service5ambience5

    Enjoyed the restaurant. They made a friend's birthday memorable. The only thing that was a downer, by no fault of the restaurant, was the air conditioning went out so it was pretty warm. They did their best with fans. Would definitely go back

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36. MC

    MelissaC

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    We went to celebrate our daughter's 18th birthday. It was a lot of fun. Our server, Morgan was great. She took good care of us. The menu felt pretty limited, but we all found something we enjoyed. The air conditioning was broken, but we didn't let it get us down . We appreciated the decision to stay open, and staff all seemed to make the best of less than ideal conditions. Thanks to all that made our experience great!

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37. B

    Bmama3

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food4service5ambience4

    They got my reservation wrong and when I said something about it, the “manager” who was seating us gave a huge attitude. The ac was broken and it was super hot. They apologized for it, but knowing beforehand would have been helpful. Our server was wonderful! It was my sons birthday and she definitely made him feel special. The food was good but the portions were small. It was definitely a gimmicky type restaurant and somewhere for a special occasion. Not somewhere I’d go everyday.

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38. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service5ambience3

    The food was okay. It would have been better if it wasn't so hot. The AC was broken which made the experience bad. My husband could even eat his food (seafood pasta) because it was too hot in the restaurant. They should have had fans blowing to move the air.

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39. AA

    AmyA

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food4service4ambience5

    The air conditioning wasn’t on and it was hot and stuffy inside.

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40. SV

    StephanieV

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    My friends and I had a great time. The food and drinks were great and loved the decor. The waitress was awesome.

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