The Ghost Light Restaurant & Lounge

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1. MS

   MartinS

   Cleveland

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   Great spot to hit up b4 Playhouse Square show. Not overly crowded.
   

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2. LW

   LoriW

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Everything was great. Will definitely be back. Lemondrop martinis were fantastic.
   

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3. TE

   TastyEnough

   Cleveland

   34 reviews

   4.0

   34 reviews

   Dined 4 days ago

   overall4food4service5ambience4

   It was fine. Nothing special but fine. Perfect for a visit to Playhouse Square.
   

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4. RA

   RhondaA

   1 review

   5.0

   1 review

   Dined on May 13, 2023

   overall5food5service4ambience5

   Valet parking was advertised but it was not offered upon arrival. We had to find a server to wait on us. Once requested, our server was very good.
   

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5. G

   Gary

   Cleveland

   25 reviews

   4.0

   25 reviews

   Dined on May 13, 2023

   overall4food4service4ambience4

   Pre Playhouse Square dinner. We gave ourselves 90 minutes before showtime. Service was friendly and great. The food came out timely and was very good. Both the hostess and even the Chef came out to the tables and asked if everything was satisfactory. It was a very good restaurant and a short walk to Playhouse Square. Glad we went, and would highly recommend.
   

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6. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on May 12, 2023

   overall2food1service4ambience3

   Service was amazing however the food was not good. Burger was so dry it was not edible. The server did take it off the check without asking.
   

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7. 2

   24theroad

   Cleveland

   11 reviews

   vip
   5.0

   11 reviews

   Dined on May 12, 2023

   overall5food5service5ambience4

   Nice spot to visit before the theater. Kato took great care of us. Brussels sprouts appetizer was excellent - nicely crispy! Portions very generous (we had walleye). We will be back.
   

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8. LH

   LisaH

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on May 12, 2023

   overall5food5service5ambience4

   Our waitress was excellent. The chef does need to learn what "Pittsburgh style" is for a steak. After it was recooked so that it wasn't mooing, it was great. The restaurant itself is beautiful but the noise level is high. We were practically screaming at each other to hear. We will be back.
   

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9. GU

   GuestUser

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on May 7, 2023

   overall5food5service5ambience5

   Everything was great. We were seated promptly. We were waited on promptly. The food was great. There was a nice, varied menu selection. Prices were reasonable for the location. We will eat there again.
   

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10. KB

    KarenB

    Columbus

    12 reviews

    5.0

    12 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    The people and food was fabulous!!!! It was my husbands 70th birthday and he was treated like royalty!
    

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11. DB

    DebbieB

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on May 4, 2023

    overall5food5service5ambience4

    A great place to catch a bite before the show. Just a 5 minute walk from Playhouse Square.
    

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12. OT

    OpenTable Diner

    Columbus

    7 reviews

    3.0

    7 reviews

    Dined on April 30, 2023

    overall3food2service3ambience4

    The restaurant was obviously understaffed as it was difficult to get service and food. We had a reservation and thought it would give us plenty of time to make it to our show and it took us longer than expected. The food was underwhelming. Just OK.
    

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13. TB

    TamiB

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on April 30, 2023

    overall3food3service2ambience3

    I had to ask someone at the bar where to check in for our reservation, after standing at what appeared to be the hostess station. After being seating we were greeted by our server who was very pleasant. It seamed that she was always busy at the bar, not sure if she was the bartender as well as our server ??? Our appetizers came fairly quickly. However my salad came with my meal. We had to ask for another glass of wine. I asked our server about the walleye before I ordered it. When it came it was very dark in color, and was very dry, it was over cooked. I told our server when she first approached our table that we were going to the 6:30 show at playhouse. We arrived at 4:30, so we would have plenty of time to enjoy our meals. After waiting for sometime to ask for our check. I told our server once again we needed to leave right now to make it to our show. 15-20 minutes later she had left the check along with my cc, she failed to leave a pen for me to sign the check and leave a tip. We had no time to deal with the issue at hand. I feel bad that I wasn’t able to leave our server a tip, or sign my bill. I’ve never in my life, with the exception of this time, gotten my bill and cc back with no pen to sign it…
    

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14. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 29, 2023

    overall3food3service2ambience3

    Waited for several min before we were acknowledged at the hostess both. Hostess was not friendly or inviting. Our table was uneven and wobbled. The waitress was very pleasant but did forget to get our upgraded soup with the dinner. We did not say anything. Onion ring tower was not hot but tasted good. Bread and butter were exceptionally as well as the tots.
    

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15. JY

    JimY

    Cleveland

    22 reviews

    3.0

    22 reviews

    Dined on April 29, 2023

    overall3food2service4ambience2

    Four of us had dinner prior to the theatre. Very loud so much so we could not hear the conversation. The waitress was terrific. I don’t want to be negative with the dinner. Overall great location to the theatre. But probably suited for snacks and drinks.
    

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16. SJ

    SharenJ

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on April 29, 2023

    overall3food2service5ambience4

    Service was fantastic. Our server was busy yet made us feel as if she had plenty of time to take care of our table. When we arrived the restaurant was not crowded but it filled up quickly. Our cocktails were made well and met our expectations. Our food experience was not quite as pleasant. I ordered the walleye ($29.00) and it was over cooked as was my friend’s salmon. It took 30 minutes for the food to be delivered to our table. Kudos to our server and management for deducting the overcooked walleye from my bill. All in all, it was okay.
    

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17. C

    Cas97

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on April 28, 2023

    overall5food4service5ambience5

    Great place to eat before a show. Convenient location, good service, reasonable prices. Sandwiches and appetizers were better than the pasta. The bananas foster dessert was excellent. We will be back.
    

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18. BK

    BKTraveler

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on April 18, 2023

    overall5food5service5ambience5

    Great place to stop on your way to Gateway or Playhouse Square.
    

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19. J

    Jessie

    1 review

    2.0

    1 review

    Dined on April 15, 2023

    overall2food2service2ambience3

    All the staff were very friendly throughout our visit. However, whether it was due to lack of staff or organizational/management issues, our service was very slow. We ordered almost as soon as we were sat and it took an hour and a half total to finish our meal. The salad and salmon were good, the other meals were below average. There was no offer to comp anything. Despite the staff's warm demeanor, I can't recommend this restaurant.
    

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20. KK

    KrystalK

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on April 15, 2023

    overall5food4service5ambience5

    Our server, Kato, was very engaging, and even offered to find me a blanket when I was cold! She definitely had a busy staton going, but it did not affect her service. I was slightly disappointed they were out of French Onion soup, but the broccoli soup was very yummy as well, to where my husband ordered a second bowl! Normally, managers don’t check in on us, which is a big restaurant “no-no”, but the manager was very kind and visited with us for over 5 minutes, and even gave us some history onto the restaurant. Well done!
    

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21. C

    Clefoodie

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 15, 2023

    overall5food5service5ambience5

    Stopped for dinner prior to Cavs game. Food was great and the service was outstanding. We had some special dietary requests and our waitress made sure everything was perfect. Will definitely go back - it’s a gem.
    

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22. LL

    LaurenL

    1 review

    5.0

    1 review

    Dined on April 14, 2023

    overall5food5service5ambience5

    Great atmosphere and food. Server Star was amazing and gave good recommendations. The Salmon was perfect. Bananas Foster was amazing. Overall great experience!
    

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23. KR

    KenRohr

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 7, 2023

    overall5food5service5ambience5

    Food, atmosphere and service were AMAZING! Our server, Teshona was the BEST. So friendly and attentive. Ask for her if you go! Not saying the others aren't good as well but she was awesome. Will be going back soon.
    

    The Ghost Light Restaurant & LoungeResponded on April 10, 2023Thank you so much for the kind feedback we will be sure to share this with the team, especially teshona with a nice reward for her great work! We look forward to your return soon!
    

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24. TG

    TheGs

    Cleveland

    4 reviews

    2.0

    4 reviews

    Dined on April 2, 2023

    overall2food1service1ambience3

    We typically would not dine in a hotel restaurant but we had a show at Playhouse Square and thought we would try a location that is close with reservations - just to be safe. We walked in and there was one gentleman at a table by himself and two couples. We got drinks, wanted to look over the menu and then did not see our waitress for about 20 minutes. Once ordered, we did not get the drinks we ordered. Had to remind her (again), after our appetizer was eaten. Requested a sauce during our appetizer, got it after we finished dinner completely! Had to flag anyone down for drink refills - even just water. After our appetizers arrived, all tables became full, but the two waitresses seemingly could not handle the 10 tables in the restaurant. Our entrees arrived and the young man (who was HUSTLING!) from the kitchen apologized and said the kitchen got backed up - at this point there was the one gentleman and two couples, then us?!?! Our salads arrived after our entrees with many things missing we had to again ask for - again some of which arrived after we finished our meals. At one point, we flagged the other waitress down during our entrees to get a water refill. She stood at the bar until our waitress came out and delivered food to two tables, to then tell her we wanted water refills!!! At this point, we had pretty much finished our meals. The food was mediocre at best - honestly Applebee's would have tasted better and at half the cost (and that is saying something). While the staff were mostly polite and we are generally quite patient and gracious, this is not an experience we would repeat or hesitate to share with others. On top of the service, the food is NOT worth the prices. Maybe it was an off night, but not worth the chance to try again - in our opinions.
    

    The Ghost Light Restaurant & LoungeResponded on April 14, 2023First off, I would like to apologize on behalf of our entire F&B department. I can ensure you this is not how we operate, and take all guest feedback very seriously. I have done some investigating and would love to speak to you regarding this matter. Please give me a call (216) 615 3322 at any time to discuss so I can rectify this issue and get you the proper dining experience you deserve.
    

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25. BF

    BobF

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5

    Delicious food and a very convenient location to Playhouse Square. Maybe the best roasted brussel sprouts I've ever had!
    

    The Ghost Light Restaurant & LoungeResponded on April 10, 2023Thank you very much for your kind feedback!! We would love to have you again sometime soon!
    

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26. z

    zacheryr

    Los Angeles

    10 reviews

    vip
    2.0

    10 reviews

    Dined on April 1, 2023

    overall2food1service5ambience2

    Good other than French onion soup was a step above bursting home food at best
    

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27. DL

    DavidL

    Cleveland

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food4service2ambience5

    The servers were nice but things just seemed so discombobulated.
    

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28. UA

    UndercoverAngel

    Cincinnati

    5 reviews

    5.0

    5 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5

    In my experience, most hotel restaurants aren't so good. This is a very good restaurant. Save room for the Bananas Foster, it is amazing!
    

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29. P

    Peter

    Chicago

    1 review

    5.0

    1 review

    Dined on March 15, 2023

    overall5food5service5ambience5

    I don’t care to dine into hotel restaurants, we had to go see the show and was very nervous when we see how packed the dining room got. I thought we may not make it to the play intime but I was sadly mistaken! With the help of our server star she made sure we made it in time! The entire team including the managers did such a great job throughout our entire experience. WOW! I urge everyone to see for themselves.
    

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30. OT

    OpenTable Diner

    Cleveland

    1 review

    2.0

    1 review

    Dined on March 14, 2023

    overall2food2service2ambience2

    Mediocre Dining
    

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31. CA

    ChristineA

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    What a lovely little place. Food was delicious.
    

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32. OT

    OpenTable Diner

    Nashville

    2 reviews

    1.0

    2 reviews

    Dined on March 12, 2023

    overall1food2service1ambience1

    They told us they close at 11 they had a crappy Buffay. They couldn’t serve any alcohol but a Mamosa and possibly a bloody Mary would not suggest it if you’re doing a group outing to the Playhouse Square even the Playhouse Square suggested you could stay there it’s convenient, but not a very good value for your food or The group.
    

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33. S

    Steakhouseseeker

    Columbus

    234 reviews

    vip
    5.0

    234 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5

    Food was amazing. Our server was amazing. So personal and funny. Her personality made the evening. She took care of us at a previous visit. This place is awesome
    

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34. OT

    OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 10, 2023

    overall1food1service1ambience2

    This is not a restaurant you want to go to if you are planning on attending production in Playhouse Square. We had reservations with two of our grandsons at 600pm before the 730pm play Aladdin. By 650pm none of our food had appeared. We had to ask the waitress twice for more bread and a soda refill for my grandson. Finally we got up to cancel the meals and pay for our drinks when a manager came out and said they were having difficulties in the kitchen. It would have been nice to know when we sat down so we could have gone somewhere else to feed our grandsons. We were offered a free appetizer in the future which was no incentive for me to ever return to this badly run restaurant. We are season ticket holder for the Broadway Series and the CLE Film Festival and will never recommend or go to this restaurant again
    

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35. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 10, 2023

    overall4food4service5ambience5

    Had dinner prior to show at playhouse square, we have season tickets and like to switch up the places we eat for each show. Needless to say we have tried most places within walking distance over the last few years, this was one of our favorites and the best service wise I have been to since COVID has caused a shortage in wait staff. Our service Star was AMAZING. Menu is limited, that is the only downside, but the dishes we had were great and Star did not steer us wrong with her recommendations.
    

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36. MJ

    MikeJ

    Cleveland

    11 reviews

    2.0

    11 reviews

    Dined on March 4, 2023

    overall2food2service2ambience3

    The food was pretty run of the mill. Service was not great either. We waited quite a while just to get our second drink. We were there almost two hours before a show and barely made it out in time.
    

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37. TR

    ToniR

    Cleveland

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service1ambience1

    Food was terrible . I ordered the steak , medium, it was burned .. not seared … but burnt … and WELL done …hands down worst steak I’ve ever had … the chicken sandwich was unappetizing as well , I will never eat there again .
    

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38. KS

    KSea

    Cleveland

    17 reviews

    4.0

    17 reviews

    Dined on February 19, 2023

    overall4food4service5ambience4

    Enough selection to keep everyone happy. Salmon was over cooked. Do NOT skip the bananas foster for dessert… wow!!!!
    

    The Ghost Light Restaurant & LoungeResponded on February 22, 2023Glad you enjoyed the bananas foster! We do apologize about the salmon, feel free to stop in and ask for the manager upon your next experience.
    

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39. RA

    RALPHN

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience5

    The Staff was very friendly and helpful considering how busy they were. The manager would stop by to check and see if we were taken care of.Our waitress was very good.
    

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40. KH

    KarenH

    Cleveland

    4 reviews

    3.0

    4 reviews

    Dined on February 17, 2023

    overall3food5service2ambience2

    Food was very good. The wait was not.
    

    The Ghost Light Restaurant & LoungeResponded on February 22, 2023Thank you so much for the feedback as we use it to prevent further mishaps. We are glad you enjoyed the food and would love to have you back to give you the service you deserve in short wait times.
    

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