The Florentine Cafe
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Prosecco, & Aperol, Finished with Club Soda & Garnished with an Orange Slice
With Berries, Honey Roasted Walnuts & Goat Cheese, in our House Raspberry Vinaigrette
Cheese, Tomatoes, Onions, Mushrooms, Spinach, & Roasted Peppers. Your Choice to add Ham. Sides Include, Toast, Bacon, & Potatoes
We were asked for proof of our
Food was good, service was dismal. There were two servers who were rude
We had a great experience for a last minute reservation for 11 after our previous plans fell through. The service food and everything was perfect!!
Absolutely loved it. It was my girlfriend and I's one year anniversary, and I'm happy that we picked this place
Our waiter was very attentive and accommodating - very good service. The food was very sub-par on the night we ate there. The red sauce was completely unseasoned, not a speck of basil or oregano in sight.
As always this restaurant never disappoints. Loved that there was outdoor dining!!!
The food was okay, the service was horrible. It was not that crowded in the restaurant, yet no one came to our table until 15 minutes after we were seated, at which point we got water. Then another 15 minutes they took our drink and food order. The waiter was pretty much MIA the whole meal. Overall decent food, awful service.
We loved everything about it! The atmosphere was fun, the food just about made you melt in your chair! I had the most tasty lobster ravioli. Drinks were delicious. Our server was engaged, funny and sweet! My favourite restaurant and im from Nova Scotia! We have great restaurants but one is the next level!
Phenomenal as per usual!!!
Lively setting on Hanover added to the fun ambience outdoors. Great prompt service.
Service was horrible. Food was ok at best hence the rating but appetizers came out with the mains. The restaurant is tired and dirty, wish we realized that on a day with other restaurants having lines this one was basically empty. The sad part is it’s pretty from the outside and is in a good location, this should be one of the better places to go.
As usual, Florentine was packed for our 6:30 reservation, but we were seated right on time. Our waiter Ross was friendly, and gave us time to have a glass of wine before ordering. We shared the Caprese Salad and the smoked salmon app, which were delicious (and huge). For entrees, we ordered the fusilli with chicken, and the fettuccini positano. Both were excellent, and way too much to finish. Service wasn't rushed, and the apps and entrees were spaced out just right. Overall, a great North End experience.
Food was absolutely amazing! Beautiful atmosphere, I was a little dissatisfied with my server. As a server my self, I could tell me did not care and not to just my table. He made asking for recommendations seem like a lot to ask for, the dinner could have been absolutely amazing if we would’ve just had someone that even smiled and said hello. You have to give good service to get a tip, I hope he realizes this.
Great food and very helpful with kid friendly options. Outside seating was great.
We had the most amazing experience. The hostess worked with us and gave us a window table - even without a reservation being made. The bar tender was so detailed and friendly. The espresso martini was delicious! Our waiter was the best! He shared his thoughts about the menu dishes and gave us great information and service. All smiles and we loved our food choices- lobster ravioli and lamb chops- both were perfectly prepared and presented! High ratings! Would definitely go again.
This operation is not ready for reasonable sized crowds let alone heavier traffic meal time. Extremely slow kitchen and understaffed wait service which induces lost orders and no follow up. Get more help in servicing and kitchen staff. Too bad for a great location.
Excellent as always. Great food and great atmosphere.
We sat as five people but only 4 settings. Had to ask for fifth set up. Took quite a while for server to check on us initially. I actually had to get up and ask the hostess if anyone was going to come to our table. This is a place I have gone to often but last two visits, one before pandemic and now this one, service not the best, not particularly interested in providing a good experience. Food was not the hottest as there was a delay in between bringing everyone’s dinner. Not the best experience overall. I would still recommend it as I hope things will improve but don’t think I will be back.
Seated promptly at the reservation time. Provided menus then water. No server came for 40 minutes while other parties seated after us ordered, received drinks, and received appetizers. When we finally were able to flag a waitperson there was an apology that assignments had been changed. Unfortunately the experience still did not improve with the wrong wine served. Salads arrived okay but no offer for pepper, etc. After another more than 40 minutes chicken Parmesan was served cold and dry likely after under warmer. Pasta with the meal arrived about 10 minutes later. One pasta entree arrived after the others had been finished. Again toppings like grated cheese did not come until several minutes later. Water glasses were not filled for over an hour.
This is our worst visit to Florentine in 21 years. No manager even took the time to speak with us.
Server was just not a very good server, we had to wave her down for everything.
Having gone to Nando the night before, The Florentine was a big letdown. Nothing really special, in terms of food or service. Instead of fresh grated parmesan, you get it in a shaker. Instead of tasty, savory Bolognese, you get mostly bland. The waitress seemed like it was not worth her trouble to go to our outside table when there was a very light shower. Oh and my son ordered a dish with Fusilli and got Linguini. Meh.
Too many mistakes and problems. Slow service, missing orders, cold food, bathroom door lock broken.
Good food and excellent service. Really enjoyed the pasta but the espresso martini after the meal was the best I’ve ever tasted!
Food was subpar for the north end.
Everything was outstanding. Food was great, good portions. Was very busy and I thought the server did a good job working all her tables. Only bad thing was it’s a little to dark and could not read the menu, had to use the cellphone flashlight to see.
There was no flavor in any of the food
They need to use seasoning at least basic
Amanda was a great server! Food was delish
Great time! Everything was wonderful! Reservations helped tremendously. One of the best restaurants we tried in the North End. Setting was wonderful.
Food was just incredible
We reserved a table and got table near the kitchen so we asked to change a table and the lady was nice to change it quickly, however other staff were very unfriendly and looked like they are forced to bring us napkins or new utensils. Food was ok, but not great. We’re disappointed and will check another place next time.
Everything was great. Service, food, ambiance.
Mom’s birthday. Lobster ravioli was awesome. Bruschetta appetizer was less than average.
food was average-- I have had much better and more authentic Italian food at other places in the North End. The drinks were good. The outside seating atmosphere is cute. The service is not good. They seem understaffed and the hostess was not friendly when she greeted us for our reservation. Our reservation was at 12:30pm but the lunch options and appetizers were not available until 2pm! I don't that makes any sense because that is late enough in the day to start serving the full service menu. It seemed like nothing that we wanted to order was available. Overall, I was expecting more from such a cute location.
We made a reservation and arrived 5
minutes early. It was a bachelor party of 4 and the hostess seated us immediately. I felt like we had the best seat in the house. Through drinks, appetizers and a great meal we could not have had a better waitress. She was attentive, funny and just very good. The meal was awesome and we enjoyed the open air environment. Thanks to the staff, chefs and owners who gave us a great dinner!
Definitely gastro-pub food Italian style, not your authentic gourmet meal. We got a table by the french doors, nice spot to people watch and catch up with friends. Server tried to do his job, definitely over worked, serving too many tables, not attentive at all. Gave us the check and never even bothered to ask if we care for desserts or anything else...
Meals are OK, the place served its purpose for the occasion.
Great food and location in Boston's north end. Arugula salad was especially delicious!
Great food and service. This is our favorite North End restaurant, been there many times.
Good was very good as well as service and ambiance. Really enjoyed our dinner !!
Love this place! Window seats are amazing! Great service and food! Will be back for sure!
The Florentine Cafe offers takeout which you can order by calling the restaurant at (617) 227-1777.
The Florentine Cafe is rated 4.3 stars by 120 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.