The Firestone Grill Room - Martini Bar - Skybar

The Firestone Grill Room - Martini Bar - Skybar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Greg

   Naples1 review

   1.0

   Dined on May 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation but they refused to honor it. Will never go back.
   

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2. S

   Sarah

   San Antonio2 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing service as always!! Our waiter goes above and beyond every time and the food was amazing!
   

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3. F

   Fred

   Naples1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LIZ front door service and her professionalism with going OVER THE TOP on customer service. Great Job and wonderful visit. Thanks LIZ!
   

   The Firestone Grill Room - Martini Bar - SkybarResponded on May 12, 2025

   Thanks for the review, Fred! We're thrilled to hear that you had a wonderful visit to The Firestone! Your kind words mean a lot to us and we're grateful for your support. We look forward to serving you again soon! Best Regards, - The Firestone Team
   

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4. D

   Diana

   Tampa4 reviews

   1.0

   Dined on May 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Our food was extremely salty, I expressed my concerns to both waiter and another waitress that was providing our drinks. Her response was oh ok, would use like some more bread to mask the taste. I was completely shocked at this response. The original waiter came back and told me he told the chef and that he will fix it for the future. That doesn’t help me. The manager never came and so our experience was not a good one, unfortunately.
   

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5. v

   vincent

   Greater Boston1 review

   1.0

   Dined on April 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation to celebrate three birthdays in our party. They sat us right in front of the cooking area where we felt like the cooks and waiter staff huddled around and were watching us. Two people in our party ordered the salad with the black chicken. When all six of our orders came out the two salads were with black salmon which both people are allergic to fish. The waiter took them back and apologized for his mistake but had to wait an additional 20 minutes for our food, which meant by the time we got our order the other four people in our party were done eating. When the waiter brought back out or two salads they had anchovies on them which is not listed on the menu and was not asked by the way there if in fact we wanted them. Needless to say we return to them and did not end up eating at all. This birthday dinner turned into a disaster and we will never come back to this restaurant again. We spoke with the manager who was very abrupt and rude. We left completely disgusted with our experience and will be giving it a poor review!!!!
   

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6. J

   Josh

   New Orleans3 reviews

   3.0

   Dined on April 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   They must've changed chefs over the past few weeks. Last time we had the same items and it was significantly better. The tuna tartare had a completely different flavor than the last time we were there. What was once sweet and savory, is now the same item that I will not order again. The beet salad wasn't great either. The butterfish was very good. The filet was also good. In my mind last time it was Firestone and Silver king in a close race, unfortunately for Firestone that has been corrected, and Silver King is the clear winner now.
   

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7. D

   Debbie

   Naples18 reviews

   4.0

   Dined on April 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   service was great food was delicious and reasonably priced the 12 oz prime rib special was a super deal and very good
   

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8. J

   Jamie VIP

   New York City2 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food, great service( Michael was our server) , nice environment at a 5:30 pm on a Sunday with family!!
   

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9. g

   gail

   New York City10 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very comfortable and pleasant. Good food and excellent service. Just a short walk from Florida Rep, so good for after theater. Only downside was grocery store rolls.
   

   The Firestone Grill Room - Martini Bar - SkybarResponded on May 1, 2025

   Hello Gail! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed your meal with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we hit the mark with you. Looking forward to welcoming you back to The Firestone. - The Firestone Team
   

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10. E

    Eny

    Chicago / Illinois1 review

    2.0

    Dined on April 26, 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3

    Food was amazing! Our server was attentive til we ordered the main course, she disappeared and we waited forever to get our dessert menu, finally she got us the menu and never returned to take our order. We decided not to wait any longer and to ask for a check - again she was nowhere to be found, I had to ask a manager to get us our bill. Also when I made a reservation under “special occasion” I put “my husband’s birthday”- I thought they would at least say happy birthday to him or bring a mini cupcake like at other places, didn’t even acknowledge even though we mentioned to our waitress 3x we were there for a special occasion. Very disappointing. We won’t return.
    

    The Firestone Grill Room - Martini Bar - SkybarResponded on May 1, 2025

    Thank you for your feedback, Eny. We're thrilled to hear that you enjoyed our food! However, we're sorry to hear about the service you received. We strive to provide attentive service and it seems we fell short during your visit. We also acknowledge your confusion about the special occasion recognition and will work to improve our communication with our guests. We hope you'll give us another chance to make your special occasion memorable. - The Firestone Team
    

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