The Chateau - Waltham

Commentaires sur le restaurant The Chateau - Waltham de personnes qui y ont mangé. Selon des cotes récentes.

1. P

   Peter

   Grand Boston4 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   A real family place to go. We saw babies to grand parents all having a good time. The food is great!!
   

   The Chateau - WalthamA répondu il y a 5 jours

   Thanks so much, Peter! From babies to grandparents—music to our ears. We’re proud to be a place where all generations can enjoy great food and time together. Looking forward to your next visit!
   

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2. M

   Michael

   Grand Boston1 commentaire

   5.0

   Y est allé le 3 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food, great service, fun atmosphere. The appropriate place to take family for a big gathering!
   

   The Chateau - WalthamA répondu il y a 5 jours

   Thanks, Michael! We love being the spot where families come together, and we're so glad you enjoyed the food, service, and lively atmosphere. Can’t wait to host your next gathering!
   

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3. L

   Laura

   Grand Boston6 commentaires

   5.0

   Y est allé le 10 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   I really enjoy socializing with family and friends at at the Chateau. The eggplant parm is excellent along with their salad with creamy Italian dressing, and so soft bread. This is a place I frequent so I know the quality of food is the best
   

   The Chateau - WalthamA répondu le 17 avril 2025

   Thank you so much, Laura! We're thrilled to hear how much you enjoy spending time with family and friends at The Chateau. It's wonderful to know the eggplant parm, salad with creamy Italian dressing, and soft bread are some of your favorites! Your kind words about the consistent quality mean the world to us — we can't wait to welcome you back for many more great meals and memories.
   

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4. L

   Lisa VIP

   Grand Boston24 commentaires

   5.0

   Y est allé le 15 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   It’s a classic! Always delicious and angel. Our server was excellent food came out exactly how we ordered. Very grateful! Thank you.
   

   The Chateau - WalthamA répondu le 18 mars 2025

   Thank you, Lisa! We love being called a classic, and we’re so happy to hear that your meal was delicious and just as you ordered. It’s wonderful to know that your server made your experience even better—we’ll be sure to pass along your kind words. We truly appreciate your support and look forward to welcoming you back again soon!
   

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5. e

   evelyn

   Grand Boston6 commentaires

   5.0

   Y est allé le 28 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   We were a large...and sometimes noisy...group of family diners that met for dinner on a Friday evening at the Chateau in Waltham. Despite it being a very busy time of the week and our unexpectedly adding an additional diner to our reservation at the last minute we were still graciously greeted and accommodated by their staff. Our server Kelly was phenomenal and clearly knew how to handle a large table of diners. She was polite, professional and personable. Every request was accurately met and her pleasant and efficient approach was very much appreciated. Our meals were delivered to us in a timely manner, too, and she made sure we were taken care of the entire time we dined there. She was extremely organized as well when it came time to settle the tab and a truckload of credit cards and cash were given to her to make that happen. It was no problem for her whatsoever. The Chateau in Waltham has been serving diners for decades and never once in all the years I have dined there have I ever had a bad experience. Good food at a fair and honest price and great service, too. ~ E. Pizzi
   

   The Chateau - WalthamA répondu le 6 mars 2025

   Thank you for the fantastic review, Evelyn! We're so happy to hear that your family gathering at The Chateau Waltham was such a great experience. It’s wonderful to know that Kelly provided phenomenal service, handling your large group with professionalism and care. We’re also glad our team could accommodate your last-minute addition with ease. Your kind words about our food, value, and long-standing commitment to great service truly mean a lot. We appreciate your loyalty over the years and look forward to welcoming you back for many more memorable meals! 🍽️😊
   

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6. N

   Natalie

   Grand Boston4 commentaires

   5.0

   Y est allé le 23 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   One of the six entrees that were ordered was late in being served. Otherwise, everything was fine.
   

   The Chateau - WalthamA répondu le 25 février 2025

   Thank you, Natalie! We’re glad to hear that everything went well overall, though we apologize for the delay with one of the entrées. We appreciate your patience and your kind words, and we look forward to welcoming you back to The Chateau Waltham again soon!
   

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7. N

   Neil VIP

   Dallas1 commentaire

   1.0

   Y est allé le 8 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Made a reservation for my daughter’s birthday. She likes this place, I came all the way from Texas to see her. Got seated and then was ignored for 20 minutes. The two servers that were working the section looked us, ignored us, cleaned tables instead of even saying hello. After 20 minutes I got up to ask the hostess if their restaurant wants our business and right away she was dismissive. Like she knew that we were being ignored. Even the bus person pointed at us and asked why we haven’t been acknowledged yet. The two servers seemed to be arguing over who’s table this was, and both seemed to have terrible attitudes. I was willing to stay and be seated in another spot, but my daughter was embarrassed and just wanted to go. The host asked if I would Wait to talk to the manager. I said, why. Not like they were offering me anything to earn my business back. Place was outdated and noisy with lots of loud kids. Don’t say I didn’t warn you.
   

   The Chateau - WalthamA répondu le 25 février 2025

   Hi Neil, we sincerely apologize for the experience you had while trying to celebrate your daughter’s birthday at The Chateau Waltham. That’s not the level of service we strive for, and we understand how frustrating and disappointing it must have been—especially given the occasion and the distance you traveled. Your feedback is very concerning, and we will be addressing it with our team to ensure better communication and attentiveness. We truly appreciate you bringing this to our attention and regret that we missed the opportunity to make things right. We hope you will return in the future so we can show you the experience you should have received.
   

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8. OT

   Client d'OpenTable

   Grand Boston1 commentaire

   5.0

   Y est allé le 7 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a lovely time. Service was great and food was very good
   

   The Chateau - WalthamA répondu le 25 février 2025

   Thank you! We’re so glad you had a lovely time at The Chateau Waltham. Great service and delicious food are what we strive for, and we appreciate your kind words. Looking forward to your next visit!
   

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9. P

   Peter

   Grand Boston4 commentaires

   5.0

   Y est allé le 18 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The chateau figured it out 90 years ago. Good food, plenty of it (served on a platter) Good service and friendly people. Best place in Waltham.
   

   The Chateau - WalthamA répondu le 3 février 2025

   Thank you, Peter! We love hearing that our 90 years of tradition still shine through. Great food, generous portions, and warm hospitality have always been our focus, and we’re thrilled you think we’re the best in Waltham. We look forward to serving you again soon!
   

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10. R

    Ron

    Grand Boston1 commentaire

    5.0

    Y est allé le 3 décembre 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    The service was excellent the young lady who waited on us was wonderful. Second time there the food was outstanding. We are from upstate N.Y. and will always hav3 dinner there when in Boston.
    

    The Chateau - WalthamA répondu le 3 janvier 2025

    Thank you, Ron, for your glowing review! We're thrilled to hear you had an excellent dining experience at The Chateau Waltham. It's wonderful to know our service and food left such a positive impression during your visit. We’re honored to be your go-to spot whenever you’re in Boston and can’t wait to welcome you back again soon! Safe travels from all of us at The Chateau.
    

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