The Burnham Restaurant

Sort by

Filters

1. b

   bill

   Las Vegas

   8 reviews

   3.0

   8 reviews

   Dined on January 21, 2023

   overall3food3service3ambience4

   Decent place and food but nothing special to draw us back

   Report
2. SJ

   SamonaJ

   1 review

   4.0

   1 review

   Dined on January 1, 2023

   overall4food4service3ambience5

   Management was attentive the experience was great and would return. Small food portions.

   Report
3. JB

   JamieB

   1 review

   5.0

   1 review

   Dined on December 25, 2022

   overall5food5service5ambience5

   Best breakfast I’ve ever had!! The staff was great

   Report
4. AS

   AndreaS

   Columbus

   1 review

   5.0

   1 review

   Dined on November 12, 2022

   overall5food5service5ambience5

   Compliments to the chef! Fantastic food & service. Wonderful dining experience.

   Report
5. OT

   OpenTable Diner

   Cleveland

   7 reviews

   1.0

   7 reviews

   Dined on November 12, 2022

   overall1food1service4ambience4

   We were hopeful for a lovely dinner given the beautiful hotel and ambience of the restaurant. Our waitress was very friendly and attentive. Those are the only good things I can say about the restaurant. My husband and I each got a glass of wine ($16/ per glass). It was not a good wine, despite the price. When we looked up the cost of the bottle if purchased at the store, $8.50. So each glass was basically twice the price of the entire bottle. While we understand marking up the alcohol, this was ridiculous. As we were not really hungry, we each ordered a Ceasar salad, mine with chicken and my husband’s with salmon. His was good, mine was the worst chicken I’ve ever had. I’m not sure how they made it so dry but it was awful. When we got the bill, with tip it was $109. So overpriced for such a disappointing meal. We will NEVER go back to this restaurant again.

   Report
6. F

   Foodie813

   Cleveland

   10 reviews

   vip
   1.0

   10 reviews

   Dined on November 9, 2022

   overall1food1service1ambience1

   On 11/8/22 I & my husband had a room at the Hilton hotel, downtown Cleveland. We placed a reservation for The Burnham . We were seated quickly. The restaurant was quiet and not crowded at all. The waiter was extremely attentive and went through the drink & food menu throughly. I ordered the shrimp & grits & my husband ordered the hot chicken sandwich which came highly recommended by the waiter. My husband is allergic to the ingredients in mayonnaise so he asked that it not be placed on his sandwich. Of course once his sandwich came out it had a ton of mayo on it. Thankfully he looked at it first instead of biting into it. He called our waiter over, who then returned the sandwich to the kitchen to be “remade”. Once my shrimp & grits arrived I immediately noticed that I had maybe a tablespoon of grits , no pork andouille sausage whatsoever and just a ton of tomato based Cajun like sauce. I asked our waiter for another side of grits and asked to speak with the manager. Amanda was the manager this evening and was absolutely disengaged in the service we received from her chef. She started in with excuses, stating the andouille sausage is a flavoring in the sauce not actually pieces of sausage. This seemed very bait & switch, because the menu clearly stated andouille sausage was apart of the dish!! She said she could have the chef remake it and actually cut up pieces of andouille sausage even though this goes against how the dish should be made, as if she was doing us a favor. My husband’s sandwich came out on the same bun and the same pieces of chicken with only the lettuce & tomato replaced because that’s the only parts that had visible mayo on them. Amanda then said it was not the same meat because it was to go to another table and she watched the chef give it to my husband instead of the other person. Amanda never even apologized until I asked her to. She comped the meals & made us pay for our drinks. This experience was absolutely awful and needs to be addressed!

   Report
7. SD

   SammyD

   1 review

   5.0

   1 review

   Dined on October 18, 2022

   overall5food4service5ambience4

   I chose to eat here based simply on convenience. The food was good and worth another visit. I had a great waiter and waitress that made it a fun experience. Glad to see others enjoying their job and keeping it entertaining.

   Report
8. S

   Steve

   Cleveland

   10 reviews

   vip
   2.0

   10 reviews

   Dined on September 18, 2022

   overall2food1service3ambience3

   The food choice was only one thing...a breakfast buffet where eggs were cold and watery...bacon swimming in a grease pool...cold potatos.

   Report
9. OT

   OpenTable Diner

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined on August 21, 2022

   overall2food2service2ambience3

   Went for brunch there because we stayed at the Hilton. Ordered from brunch menu. Brought the wrong side. They were out of the potatoes and subbed a couple of chunks of watermelon without telling us so we could decide if we wanted something else. They were out of a brunch item 2 hours before they stop serving brunch. The waiter was not informed they were out of the item so he comped 1 of the meals. I would not go there again.

   Report
10. PC

    PaulC

    Surrey

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience4

    Good for an in house hotel restaurant. Fairly limited menu but that enables them to do what they do well. Food was well cooked and tasty. Staff helpful and attentive. Open plan kitchen is nice to see your food being prepared.

    Report
11. JM

    JeannetteM

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5

    Firstly, I cannot say enough good things about our waiter Michael. He really went above and beyond to get us everything from ketchup to soda refills. The service was really top notch. We went at lunch time and it was quiet and calm. All around great ambience. The food was pretty delicious too.

    Report
12. OT

    OpenTable Diner

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food4service5ambience5

    Hidden gem!! Patio is perfect!

    Report
13. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    Greeted by a friendly hostess, immediately seated and water poured! Waiter was very nice and attentive. All around nice experience. We had the Lake Erie Walleye and it was a generous portion, really good. Not too noisy so we could carry on a conversation. I will be back for sure.

    Report
14. TE

    TerryEHicks

    Columbus

    27 reviews

    vip
    5.0

    27 reviews

    Dined on July 27, 2022

    overall5food5service4ambience5

    Fish and chips were awesome

    Report
15. TH

    TracyH

    Cleveland

    1 review

    3.0

    1 review

    Dined on July 22, 2022

    overall3food2service4ambience4

    Limited menu. Small, overpriced portions. Steaks ordered medium rare were cooked well done twice. Slow kitchen service considering how empty the place was on a Friday night. Yet the linguini with alfredo and chicken was fresh and flavorful, and the waiter was friendly, thorough and attentive.

    Report
16. j

    jamesa

    Philadelphia

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food2service3ambience4

    food was not below par

    Report
17. l

    lovechitown

    Louisville

    11 reviews

    vip
    3.0

    11 reviews

    Dined on July 1, 2022

    overall3food2service3ambience3

    Server was helpful with the menu. Efficient. Food was cooked temperature fine but flavorless. Lemon and salt to the rescue.

    Report
18. NP

    NickP

    1 review

    3.0

    1 review

    Dined on June 29, 2022

    overall3food3service4ambience3

    I think the food was ok, but i would have like a second side with steak i ordered, the side of potatoes was a very small portion....

    Report
19. SD

    ScottD

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    Went for our 5 year wedding anniversary and the place couldn’t be better. Food was amazing and the service was even better. Ryan and staff were awesome and I couldn’t have picked a better place. Will be back.

    Report
20. MD

    MichelleD

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food5service5ambience5

    Very nice hotel restaurant. Food and service was very good and efficient.

    Report
21. BE

    BrieE

    New England

    4 reviews

    5.0

    4 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5

    Great food and service!

    Report
22. J

    Jacob

    Washington DC

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 1, 2022

    overall5food5service5ambience3

    Great dinner steak was amazing, Old Fashioned was perfect, apple tarte was amazing as well!

    Report
23. PB

    PhilipB

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on April 19, 2022

    overall3food3service3ambience2

    This restaurant was a disappointment considering it is a Hilton convention caliber hotel. The food was nothing exceptional taken from a limited menu. Desert was very small. I asked for a caramel sauce to be told ten minutes later that they were out. They could have made the sauce in that time.

    Report
24. E

    Eastsider

    Cleveland

    14 reviews

    vip
    4.0

    14 reviews

    Dined on April 19, 2022

    overall4food4service4ambience4

    The service was good and not rushed. Meals were nicely prepared and plated. Overall, good experience.

    Report
25. KS

    KristinS

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1

    Horrible ! Good options were limited, overpriced, and not good. If you want to sit with a large group, everyone had to be on one check. Was not busy in restaurant and took us an hour to order after we placed drinks. Won’t be back again

    Report
26. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5

    Ryan the bartender / server was awesome. Good food good price.

    Report
27. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on March 24, 2022

    overall2food1service5ambience2

    Service was great. Food terrible and over priced. Again, service was lovely.

    Report
28. E

    Erinn

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    We really enjoyed the small plate meatball. Great flavor and not really all that small. Great service, great location. Would highly recommend.

    Report
29. JS

    JeffreyS

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 19, 2022

    overall1food1service1ambience1

    Service was annoying and the food was terrible. We ordered the Margherita pizza. It was a dry piece cardboard with a tomato on it. Don't even get me started on the salad. Our server seemed like he was ease dropping on our conversation.

    Report
30. KD

    KatherynD

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food3service3ambience3

    Expensive for the food you get for their lunch menu. Not as many options as the dinner menu, not much for vegetarians, very limited.

    Report
31. S

    Shoot

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on March 12, 2022

    overall3food4service5ambience5

    Too Limited menu. Too high price for quality of food

    Report
32. SK

    ScottK

    Detroit

    3 reviews

    2.0

    3 reviews

    Dined on March 4, 2022

    overall2food4service1ambience3

    Good food, but way way way too slow. It took about a half hour longer than what it should have.

    Report
33. DE

    DeniseE

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on February 12, 2022

    overall4food4service5ambience5

    The service staff is outstanding. Constant attention and always pleasant!

    Report
34. CJ

    ClaraJ

    Cleveland

    12 reviews

    vip
    2.0

    12 reviews

    Dined on February 12, 2022

    overall2food2service4ambience2

    Very disappointed from the beginning of our evening. The waitress and hostess were very nice and took care of us throughout the evening. But the food was not good at all, prices were very high for the quality of food we were served. Would not recommend the place.

    Report
35. S

    Sarah

    1 review

    1.0

    1 review

    Dined on February 4, 2022

    overall1food1service1ambience1

    We were seated at 7:30, it took 20 minutes for a server to come over, we got drinks and the server never came back until we got our food which was at 10:05!! The food was cold and the portions small for the price. Terrible overall especially after waiting for that long.

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 3, 2022

    overall5food5service5ambience5

    Long wait but kind and efficient staff. DELICIOUS food. Got us in right away.

    Report
37. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on March 8, 2020

    overall3food3service4ambience4

    The restaurant was clean and had a good atmosphere. The service was very friendly. I was not impressed by my meal it did not have a lot of flavor and it was a little undercooked.

    Report
38. OT

    OpenTable Diner

    Tallahassee

    9 reviews

    vip
    3.0

    9 reviews

    Dined on February 29, 2020

    overall3food3service5ambience3

    I thought the menu had limited options. The food was average, service was excellent. Very pricey for the quality and quantity. Disappointed with the atmosphere. Was under the impression it was going to be upscale dining

    Report
39. DC

    DianaC

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on February 23, 2020

    overall4food4service5ambience3

    The food was very good, creative and tasty. We enjoyed our meals very much. The restaurant was very quiet, slow night, but the service and attention to detail very high.

    Report
40. S

    Sarahk

    Cleveland

    22 reviews

    vip
    5.0

    22 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5

    Went for brunch. Charmin was fantastic and the egg white omelet was delicious.

    Report