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  5. Downtown Cleveland

The Burnham Restaurant

4.2
4.2
333 Reviews
$31 to $50
American
The Burnham Restaurant is your bridge to our community designed in the spirit of Daniel Burnham. In the heart of downtown Cleveland, we feature sustainable conscious cuisine steeped in our Mid-West traditions. Craft your own personal connection to our vibrant community with us.

Make a reservation

2 people

7:00 PM


Booked 3 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Contemporary American, Comfort Food

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:00 am–2:00 pm CLOSED Daily 2:00 pm–5:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (216) 413-5120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Our private room overlooks The Mall and Public Auditorium, It seats up to 36 people and has been utilized for everything from birthdays to brunch to board meetings. We also offer AV services on site.

  • Private party contact

    Melissa Szeghy: (216) 413-5063

  • Neighborhood

    Downtown Cleveland

  • Cross street

    Mall Drive

  • Parking details

    Valet can be accessed via the front drive of the hotel at 100 Lakeside Ave every day of the week and additionally on Mall Drive on Fri-Sat. We offer $10 valet with any dinner purchase. Please present your claim ticket to the host for a stamp to receive your valet discount.

  • Public transit

    We are directly off the Cleveland RTA B-Line Trolley, which runs M-F 7a-7p, and the C-Line Trolley, which runs M-F 7a-11p and Sa-Sun 11a-11p. The trolley is always "free with a smile." There are multiple Cleveland RTA bus stops on Lakeside Ave, St. Clair Ave, and Ontario Street. We are a 15' walk or 5' cab/ride-share from the Tower City Center.

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 333 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Healthy

  • Cleveland

    Healthy

Sort by

Filters

  1. AS

    AndreaS

    Columbus

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5
    Compliments to the chef! Fantastic food & service. Wonderful dining experience.
  2. OT

    OpenTable Diner

    Cleveland

    7 reviews

    1.0

    7 reviews

    Dined on November 12, 2022

    overall1food1service4ambience4
    We were hopeful for a lovely dinner given the beautiful hotel and ambience of the restaurant. Our waitress was very friendly and attentive. Those are the only good things I can say about the restaurant. My husband and I each got a glass of wine ($16/ per glass). It was not a good wine, despite the price. When we looked up the cost of the bottle if purchased at the store, $8.50. So each glass was basically twice the price of the entire bottle. While we understand marking up the alcohol, this was ridiculous. As we were not really hungry, we each ordered a Ceasar salad, mine with chicken and my husband’s with salmon. His was good, mine was the worst chicken I’ve ever had. I’m not sure how they made it so dry but it was awful. When we got the bill, with tip it was $109. So overpriced for such a disappointing meal. We will NEVER go back to this restaurant again.
  3. F

    Foodie813

    Cleveland

    8 reviews

    vip
    1.0

    8 reviews

    Dined on November 9, 2022

    overall1food1service1ambience1
    On 11/8/22 I & my husband had a room at the Hilton hotel, downtown Cleveland. We placed a reservation for The Burnham . We were seated quickly. The restaurant was quiet and not crowded at all. The waiter was extremely attentive and went through the drink & food menu throughly. I ordered the shrimp & grits & my husband ordered the hot chicken sandwich which came highly recommended by the waiter. My husband is allergic to the ingredients in mayonnaise so he asked that it not be placed on his sandwich. Of course once his sandwich came out it had a ton of mayo on it. Thankfully he looked at it first instead of biting into it. He called our waiter over, who then returned the sandwich to the kitchen to be “remade”. Once my shrimp & grits arrived I immediately noticed that I had maybe a tablespoon of grits , no pork andouille sausage whatsoever and just a ton of tomato based Cajun like sauce. I asked our waiter for another side of grits and asked to speak with the manager. Amanda was the manager this evening and was absolutely disengaged in the service we received from her chef. She started in with excuses, stating the andouille sausage is a flavoring in the sauce not actually pieces of sausage. This seemed very bait & switch, because the menu clearly stated andouille sausage was apart of the dish!! She said she could have the chef remake it and actually cut up pieces of andouille sausage even though this goes against how the dish should be made, as if she was doing us a favor. My husband’s sandwich came out on the same bun and the same pieces of chicken with only the lettuce & tomato replaced because that’s the only parts that had visible mayo on them. Amanda then said it was not the same meat because it was to go to another table and she watched the chef give it to my husband instead of the other person. Amanda never even apologized until I asked her to. She comped the meals & made us pay for our drinks. This experience was absolutely awful and needs to be addressed!
  4. SD

    SammyD

    1 review

    5.0

    1 review

    Dined on October 18, 2022

    overall5food4service5ambience4
    I chose to eat here based simply on convenience. The food was good and worth another visit. I had a great waiter and waitress that made it a fun experience. Glad to see others enjoying their job and keeping it entertaining.
  5. S

    Steve

    Cleveland

    10 reviews

    vip
    2.0

    10 reviews

    Dined on September 18, 2022

    overall2food1service3ambience3
    The food choice was only one thing...a breakfast buffet where eggs were cold and watery...bacon swimming in a grease pool...cold potatos.
  6. OT

    OpenTable Diner

    Columbus

    2 reviews

    2.0

    2 reviews

    Dined on August 21, 2022

    overall2food2service2ambience3
    Went for brunch there because we stayed at the Hilton. Ordered from brunch menu. Brought the wrong side. They were out of the potatoes and subbed a couple of chunks of watermelon without telling us so we could decide if we wanted something else. They were out of a brunch item 2 hours before they stop serving brunch. The waiter was not informed they were out of the item so he comped 1 of the meals. I would not go there again.
  7. PC

    PaulC

    Surrey

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience4
    Good for an in house hotel restaurant. Fairly limited menu but that enables them to do what they do well. Food was well cooked and tasty. Staff helpful and attentive. Open plan kitchen is nice to see your food being prepared.
  8. JM

    JeannetteM

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5
    Firstly, I cannot say enough good things about our waiter Michael. He really went above and beyond to get us everything from ketchup to soda refills. The service was really top notch. We went at lunch time and it was quiet and calm. All around great ambience. The food was pretty delicious too.
  9. OT

    OpenTable Diner

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food4service5ambience5
    Hidden gem!! Patio is perfect!
  10. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5
    Greeted by a friendly hostess, immediately seated and water poured! Waiter was very nice and attentive. All around nice experience. We had the Lake Erie Walleye and it was a generous portion, really good. Not too noisy so we could carry on a conversation. I will be back for sure.
  11. TE

    TerryEHicks

    Columbus

    26 reviews

    vip
    5.0

    26 reviews

    Dined on July 27, 2022

    overall5food5service4ambience5
    Fish and chips were awesome
  12. TH

    TracyH

    Cleveland

    1 review

    3.0

    1 review

    Dined on July 22, 2022

    overall3food2service4ambience4
    Limited menu. Small, overpriced portions. Steaks ordered medium rare were cooked well done twice. Slow kitchen service considering how empty the place was on a Friday night. Yet the linguini with alfredo and chicken was fresh and flavorful, and the waiter was friendly, thorough and attentive.
  13. j

    jamesa

    Philadelphia

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food2service3ambience4
    food was not below par
  14. l

    lovechitown

    Louisville

    10 reviews

    3.0

    10 reviews

    Dined on July 1, 2022

    overall3food2service3ambience3
    Server was helpful with the menu. Efficient. Food was cooked temperature fine but flavorless. Lemon and salt to the rescue.
  15. NP

    NickP

    1 review

    3.0

    1 review

    Dined on June 29, 2022

    overall3food3service4ambience3
    I think the food was ok, but i would have like a second side with steak i ordered, the side of potatoes was a very small portion....
  16. SD

    ScottD

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5
    Went for our 5 year wedding anniversary and the place couldn’t be better. Food was amazing and the service was even better. Ryan and staff were awesome and I couldn’t have picked a better place. Will be back.
  17. MD

    MichelleD

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food5service5ambience5
    Very nice hotel restaurant. Food and service was very good and efficient.
  18. BE

    BrieE

    New England

    4 reviews

    5.0

    4 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5
    Great food and service!
  19. J

    Jacob

    Washington DC

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 1, 2022

    overall5food5service5ambience3
    Great dinner steak was amazing, Old Fashioned was perfect, apple tarte was amazing as well!
  20. PB

    PhilipB

    1 review

    3.0

    1 review

    Dined on April 19, 2022

    overall3food3service3ambience2
    This restaurant was a disappointment considering it is a Hilton convention caliber hotel. The food was nothing exceptional taken from a limited menu. Desert was very small. I asked for a caramel sauce to be told ten minutes later that they were out. They could have made the sauce in that time.
  21. E

    Eastsider

    Cleveland

    14 reviews

    vip
    4.0

    14 reviews

    Dined on April 19, 2022

    overall4food4service4ambience4
    The service was good and not rushed. Meals were nicely prepared and plated. Overall, good experience.
  22. KS

    KristinS

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1
    Horrible ! Good options were limited, overpriced, and not good. If you want to sit with a large group, everyone had to be on one check. Was not busy in restaurant and took us an hour to order after we placed drinks. Won’t be back again
  23. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5
    Ryan the bartender / server was awesome. Good food good price.
  24. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on March 24, 2022

    overall2food1service5ambience2
    Service was great. Food terrible and over priced. Again, service was lovely.
  25. E

    Erinn

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5
    We really enjoyed the small plate meatball. Great flavor and not really all that small. Great service, great location. Would highly recommend.
  26. JS

    JeffreyS

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 19, 2022

    overall1food1service1ambience1
    Service was annoying and the food was terrible. We ordered the Margherita pizza. It was a dry piece cardboard with a tomato on it. Don't even get me started on the salad. Our server seemed like he was ease dropping on our conversation.
  27. KD

    KatherynD

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food3service3ambience3
    Expensive for the food you get for their lunch menu. Not as many options as the dinner menu, not much for vegetarians, very limited.
  28. S

    Shoot

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on March 12, 2022

    overall3food4service5ambience5
    Too Limited menu. Too high price for quality of food
  29. SK

    ScottK

    Detroit

    3 reviews

    2.0

    3 reviews

    Dined on March 4, 2022

    overall2food4service1ambience3
    Good food, but way way way too slow. It took about a half hour longer than what it should have.
  30. DE

    DeniseE

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on February 12, 2022

    overall4food4service5ambience5
    The service staff is outstanding. Constant attention and always pleasant!
  31. CJ

    ClaraJ

    Cleveland

    12 reviews

    vip
    2.0

    12 reviews

    Dined on February 12, 2022

    overall2food2service4ambience2
    Very disappointed from the beginning of our evening. The waitress and hostess were very nice and took care of us throughout the evening. But the food was not good at all, prices were very high for the quality of food we were served. Would not recommend the place.
  32. S

    Sarah

    1 review

    1.0

    1 review

    Dined on February 4, 2022

    overall1food1service1ambience1
    We were seated at 7:30, it took 20 minutes for a server to come over, we got drinks and the server never came back until we got our food which was at 10:05!! The food was cold and the portions small for the price. Terrible overall especially after waiting for that long.
  33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 3, 2022

    overall5food5service5ambience5
    Long wait but kind and efficient staff. DELICIOUS food. Got us in right away.
  34. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on March 8, 2020

    overall3food3service4ambience4
    The restaurant was clean and had a good atmosphere. The service was very friendly. I was not impressed by my meal it did not have a lot of flavor and it was a little undercooked.
  35. OT

    OpenTable Diner

    Tallahassee

    8 reviews

    vip
    3.0

    8 reviews

    Dined on February 29, 2020

    overall3food3service5ambience3
    I thought the menu had limited options. The food was average, service was excellent. Very pricey for the quality and quantity. Disappointed with the atmosphere. Was under the impression it was going to be upscale dining
  36. DC

    DianaC

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on February 23, 2020

    overall4food4service5ambience3
    The food was very good, creative and tasty. We enjoyed our meals very much. The restaurant was very quiet, slow night, but the service and attention to detail very high.
  37. S

    Sarahk

    Cleveland

    22 reviews

    vip
    5.0

    22 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5
    Went for brunch. Charmin was fantastic and the egg white omelet was delicious.
  38. MM

    MelissaM

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service4ambience5
    Delicious food. Great venue, very private feeling. Service was a little slow, but it wasn’t bad!
  39. OT

    OpenTable Diner

    Central Coast

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2020

    overall3food3service4ambience4
    The first host that greeted us was very friendly and welcoming. Before she could gather menus & take us to our table another person came up, perhaps a manger. He greeted us abruptly and seemed to take over. Without getting into all the details, his overall attitude was inhospitable. His demeanor while taking us to the table (and trying to gather our guests at the bar) was rigid and made us uncomfortable. We discussed his ‘approach’ several times during the evening. Please note our server was great, as was the initial host that greeted us.
  40. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on February 14, 2020

    overall5food5service5ambience5
    Everything was amazing!

FAQs

The Burnham Restaurant is rated 4.2 stars by 333 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 3 times today
Google Map for The Burnham Restaurant

100 Lakeside Ave E, Cleveland, OH 44114

Additional information

  • Cross street

    Mall Drive

  • Neighborhood

    Downtown Cleveland

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:00 am–2:00 pm CLOSED Daily 2:00 pm–5:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    American, Contemporary American, Comfort Food

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Valet can be accessed via the front drive of the hotel at 100 Lakeside Ave every day of the week and additionally on Mall Drive on Fri-Sat. We offer $10 valet with any dinner purchase. Please present your claim ticket to the host for a stamp to receive your valet discount.

  • Public transit

    We are directly off the Cleveland RTA B-Line Trolley, which runs M-F 7a-7p, and the C-Line Trolley, which runs M-F 7a-11p and Sa-Sun 11a-11p. The trolley is always "free with a smile." There are multiple Cleveland RTA bus stops on Lakeside Ave, St. Clair Ave, and Ontario Street. We are a 15' walk or 5' cab/ride-share from the Tower City Center.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

  • Phone number

    (216) 413-5120

  • Private party facilities

    Our private room overlooks The Mall and Public Auditorium, It seats up to 36 people and has been utilized for everything from birthdays to brunch to board meetings. We also offer AV services on site.

  • Private party contact

    Melissa Szeghy: (216) 413-5063

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