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  4. West London
  5. Kensington
The Bugis Singapore Restaurant, London,

The Bugis Singapore Restaurant

4.2
4.2
727 Reviews
£25 and under
Chinese

Celebrating authentic Singaporean, Malaysian and Chinese cuisines made from locally sourced, seasonal ingredients. The new restaurant has undergone a full interior renovation and features an upscale bar.
The Bugis is set in the elegant ambience of the Bailey’s Hotel South Kensington.
Why not savour the signature appetiser, “Steamed Cornish Diver Scallops with Black Bean Sauce or Salt and Pepper Soft Shell Crab with Fresh Chilli.” The restaurant prides itself on using finest local British suppliers, for example “Hainanese Chicken” which is sourced from Norfolk
A fusion of fine Asian food, choose from Noyonya Assam Fillet Seabass, Golden Fragrance Kam Heong Chicken or sliced Angus beef with black bean sauce to name a few delicious dishes. The Singapore Favourites part of the menu offers a delicious array from Laksa, Penang Char Kway Teow or Bak Kut Teh.
Relish a traditional Malaysian dessert, Sago Gula Melaka or Chinese dessert, Tang Yuan in Red Bean

Make a reservation

2 people

7:00 PM


Booked 4 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Chinese, Southeast Asian
  • Hours of operation
    Breakfast Daily 7:00 am–10:30 am Bar Daily 11:00 am–10:00 pm Lunch Daily 12:00 pm–3:00 pm Afternoon Tea Daily 2:00 pm–5:00 pm Dinner Daily 3:00 pm–11:00 pm
  • Phone number
    020 7331 6211
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Celebrate your next event at The Bugis Singapore Restaurant! Whether you're celebrating your child's birthday, a bridal or baby shower, a corporate event or team building, a holiday party, or a girls night out, our unique restaurant is dedicated to helping you make memories that last a lifetime!
  • Neighborhood
    Kensington
  • Cross street
    Gloucester Road Tube
  • Parking details
    None
  • Public transit
    1 minute walking distance from Gloucester Road Tube Station, Located heart of Kensington
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 727 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.2Service
  • 4.3Ambience
  • 3.9Value

NoiseEnergetic

Loved For

  • West London

    Good for business meals

  • West London

    Good for business meals

  • West London

    Good for groups

727 Reviews
  1. Shells

    San Francisco

    13 reviews

    5.0

    13 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We ordered the set menu with different entrees and each one delicious! We loved everything!!

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  2. CiaraW

    Dublin

    5 reviews

    4.0

    5 reviews

    Dined on May 4, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food is excellent. Everything we ordered was extremely tasty. The staff were friendly and efficient. The restaurant is nice in a convenient location in Kensington. It is adjacent to the hotel bar which is handy for pre or post dinner drinks

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  3. Nona

    London

    1 review

    5.0

    1 review

    Dined on April 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and excellent service. I will definitely go back there. Thank you!

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  4. Philbaby

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on April 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Have eaten here before and really enjoyed it. Has since been beautifully decorated with a Singaporean theme and it looks great. But the main thing is the food. Simply outstanding and just as good as anything I’ve had in Singapore. Strongly recommend the Laksa. We’ll be back!

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  5. OpenTable Diner

    Warwickshire

    1 review

    2.0

    1 review

    Dined on April 6, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    In summary, good food spoilt by poor service and erratic food delivery, making several dishes cold. Throughout the meal, at least one of our party was without food while others were eating, as dishes had to be returned for re-heating. One order was incorrect, with beef instead of pork being delivered. All of the above could be easily rectified by better staff awareness, training, control of the kitchen pass and cooking times. I would not recommend a visit.

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  6. Jackie

    London

    2 reviews

    4.0

    2 reviews

    Dined on March 16, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service are still good, but the restaurant becomes slightly pricey now

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  7. OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    authentic asia food indeed we like it a lot. but Jasmine tea was so so perhaps tea bag.

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  8. Marie

    London

    1 review

    5.0

    1 review

    Dined on March 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The laksa, scallops with asparagus and xo sauce especially delicious. Really friendly and attentive waiting staff. We had Eva as our server and she was fantastic

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  9. Franki

    Switzerland

    1 review

    2.0

    1 review

    Dined on March 9, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 5
    Poor food but nice ambience. All dishes were well below average. Service more on a level of a chinese take away place. Missing the days where they had great food even thogh in a less fancy hotel.

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  10. Darad

    Nashville

    4 reviews

    2.0

    4 reviews

    Dined on March 1, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3
    Probably one of the worst meal we’ve ever had. We had the tasting menu and basically it was just poorly executed and overpriced Chinese food. Service was lacking and slow. Really disappointed with the experience. We picked the restaurant because we’ve never had food from Singapore. Really disappointed.

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  11. CherylG

    London

    6 reviews

    4.0

    6 reviews

    Dined on February 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We tried the Taste of Bugis menu which was delicious. Flavours were often delicate and aromatic rather than overwhelming and the selection of dishes was perfect. We had a glass of wine each, the selection of wine was good and the service was very good.

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  12. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on February 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely lovely restaurant. Staff are extremely on attention to detail. Food is amazing and everything about this place is hygienic and comforting

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  13. BenV

    London

    9 reviews

    vip
    4.0

    9 reviews

    Dined on February 23, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Easy going , excellent quality, choice enough! Classics in all variants

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  14. Maus

    London

    1 review

    4.0

    1 review

    Dined on February 6, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    The staff were friendly and reliable, the food too was good (at least what we had ordered). However, the fish curry had some ochra cuts in it, and when I helped myself to one of these, it was so fibrous I was forced to have to get rid of it at table. Not a nice thing to do. The rest of the ochra was ok.

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  15. KYLL

    London

    1 review

    5.0

    1 review

    Dined on February 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This restaurant is always my go-to restaurant if i have guests coming from overseas. So far, every single guest that i took to this restaurant has given them the best feedback possible. It serves authentic Singaporean food (as authentic as it can be outside of Singapore of course).

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  16. Runa

    London

    11 reviews

    3.0

    11 reviews

    Dined on February 5, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    Heating was off when we arrivedcat 1200..Itvwas freezing and had to ask for itvto ne switched on Sleepy service, had to go to counter and pick up my own additional menus. Had to wave frantically to get water and the bill

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  17. Foodie10

    London

    86 reviews

    vip
    4.0

    86 reviews

    Dined on February 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    First time to this restaurant and really enjoyed the Singaporean dishes.

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  18. OpenTable Diner

    London

    1 review

    vip
    5.0

    1 review

    Dined on January 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food! And great service. The best chicken rice in London.

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  19. Sibafmcadam

    London

    3 reviews

    5.0

    3 reviews

    Dined on January 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Never been before. Very enjoyable meal with friends.

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  20. Rafael

    London

    3 reviews

    vip
    2.0

    3 reviews

    Dined on January 21, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4
    The Hainaneses chicken was absolutely dry, chewy, and flavourless. How can you brand yourself an authentic Singaporean restaurant if you can’t even get the most iconic dish right?

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  21. DerekL

    London

    6 reviews

    5.0

    6 reviews

    Dined on January 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food. Excellent service. Lovely organic wine

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  22. SherryZ

    London

    1 review

    3.0

    1 review

    Dined on December 27, 2023

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    The food was alright and service was ok. But definitely over priced. You can easily find something that’s similar but a lot cheaper for this price. We had two soft drinks at 3.5 each with no alcohol and paid 45 each person. Not worth the price.

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  23. Chris

    London

    78 reviews

    vip
    5.0

    78 reviews

    Dined on December 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and very good service. Laksa was great with authentic flavour. Char kuay teow has wok hei!

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  24. PaoloS

    London

    1 review

    5.0

    1 review

    Dined on December 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food. Very good customer service. Definitely coming back.

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  25. TS11

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on December 18, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    The Singapore-style Hainanese Chicken Rice was very expensive (they increased from like £18 to £23 over the past year). The portion got smaller as well. This dish used to be good but the chicken yesterday was quite dry and not tender. Would not come back again. Sorry.

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  26. SaradhiR

    London

    6 reviews

    vip
    3.0

    6 reviews

    Dined on December 17, 2023

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Post refurbishment the restaurant looks stunning in shades of green. The staff are as attentive as always. Sadly prices have gone up and food quality down. Indiscriminate “brown” flavours - the wonderful nonya flavours are a distant memory

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  27. KatM

    London

    2 reviews

    vip
    3.0

    2 reviews

    Dined on November 25, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    The food here was delicious. The service was a little slow but as we were enjoying catching up that was not a problem for us. The atmosphere is not great - it feels a like a hotel dinning room as apposed to a nice restaurant. But the big disappointment was that the hotel bar shuts super early. A part of the reason I picked this restaurant was to be able to enjoy a drink after dinner in the hotel bar. However, the hotel bar stopped serving at 10.30pm which is ridiculous! Even worse we were sat at a table in the bar waiting to be served before then but they ignored us and they just shut the bar up without telling us. Terrible service. I know the hotel bar is separate to the restaurant but as a customer that is part of the whole experience. I wouldn't go back. I think there are better places where you can get a better overall experience.

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  28. JKkkkkkkkkkkkkk

    London

    1 review

    3.0

    1 review

    Dined on November 25, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 5
    Looks like I was charged to make this booking. Is that correct? I used opentable to make this booking online. Is there some sort of charge like a cover charge for doing this? There were a few add ons which i didn't check. Maybe this is where the world is going now bots have take over. If so I will not use this method of booking again. I would rather not go out.

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  29. Joanapgle

    London

    1 review

    5.0

    1 review

    Dined on November 7, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    The staff was incredible, very warm and welcoming. The food was great as well!

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  30. AnnemarieJ

    London

    6 reviews

    5.0

    6 reviews

    Dined on November 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Authentic Singapore cuisine. Very fresh and delicious! Table beautifully set and good served on wonderful pottery

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  31. SharonP

    London

    1 review

    4.0

    1 review

    Dined on November 4, 2023

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3
    The food at the Bugis was absolutely delicious and we certainly couldn’t fault that and the waitress whom checked us in and took the order was absolutely lovely. Once the food arrived that’s where sadly the service stopped ! There was nobody around to take a drinks order and when finally someone did emerge we had finished our meal and asked for the bill and waited, after about 15 minutes another waitress ran over too us waived the card machine at me and then proceeded to run off. I only knew the payment had gone through via my banking app, there was no Thankyou or goodbye…..nothing at all. This is a premium restaurant charging £100 nearly for 2 drinks and two sweet and sour chicken with egg fried rice the service however was dreadful and had I have received that level of service in McDonald’s I would not have been happy and I certainly was disappointed at these kinds of prices. Would we return…….. I’m not so sure, we were staying at the Bailey’s Hotel so was very handy for this reason however there are plenty of other restaurants very close by.

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  32. BillS

    London

    8 reviews

    vip
    4.0

    8 reviews

    Dined on November 2, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Food excellent. Music a bit loud. Service great.

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  33. PhilipH

    London

    1 review

    2.0

    1 review

    Dined on October 29, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    In the previous Bugis Singapore restaurant at the Millennium, the food was authentic Singaporean and good value. In the new venue at Baileys the food last night was significantly overpriced for what it was and was by far not authentic Singaporean food. It was poor. The service was poor too; as soon as the food had been served, no one showed any interest in coming back to the table to check everything or take a new drinks order. It was an anniversary dinner eve which we had looked forward to, based on previous positive experience. We shall not go back again. Far too expensive and poor value.

    1 person found this helpful

  34. LucyB

    New York City

    1 review

    2.0

    1 review

    Dined on October 22, 2023

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4
    Very pleasant restaurant with delightful staff. Unfortunately the food was only average.

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  35. CarmelaC

    London

    1 review

    1.0

    1 review

    Dined on October 18, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    This was presented as a high-end experience and I couldn’t have been more disappointed. I took a valued client to this restaurant, hoping to make a good impression and found myself apologising all evening. Order notes missed, multiple things not on the menu, sloppy service, overall, I was mortified. I would appreciate compensation.

    1 person found this helpful

  36. AMir

    London

    3 reviews

    3.0

    3 reviews

    Dined on October 18, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Good food and ambience but the service needs improvement.

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  37. DavidF

    London

    3 reviews

    5.0

    3 reviews

    Dined on October 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Found to be serving very tasty authentic Bugis food - including old traditional favourites. A busy popular place,

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  38. Victoria

    London

    1 review

    2.0

    1 review

    Dined on October 10, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    I have booked a table in a good time. While ordering the food (seafood fried rive) the waitress didnt either asked or mentioned anything about how spicy it was. The menu doesnt say anything about it. It was too hot! They surve food either with a spoon or sticks, no knife and fork. Nobody asked us If we liked the food or If we would like to have a drink while we were sitting with empty glasses. It took a long time before we could pay the bill. We had to go to the manager to pay the bill. Its not worth visiting!

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  39. Casualeater

    London

    9 reviews

    2.0

    9 reviews

    Dined on October 3, 2023

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 1
    The restaurant was very noisy, the staff were continually shouting to each other. We had booked in advance and we were showed to our table. About 10 minutes later a staff member came to the table and said that we had to move as a regular customer had come in and wanted to sit at the table that we were on. We refused to move! We went for the taster menu. The third course arrived before we were even half-way through the second course and had to be sent back to the heaters. About half-way through the meal I ordered a second drink, the same as the first drink. It came and tasted of washing detergent. I called someone over and said the drink tasted of washing detergent and asked for another one. The staff member said it was a different bottle of spirit and took the drink away. I never received a second replacement drink. Overall the food was very tasty.

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  40. LizzyP

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on September 28, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    We enjoyed our meal. Starters were better than the main course! Portions were very generous for the main course. We had Malaysian chicken curry which was nice but not particularly special my husband had the sizzling beef which was delicious and our daughter had the sweet and sour pork which was also nice. Our starters were prawn toast, chicken satay and dim sum which were all delicious!

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FAQs

The Bugis Singapore Restaurant offers takeout which you can order by calling the restaurant at 020 7331 6211.

The Bugis Singapore Restaurant is rated 4.2 stars by 727 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Order delivery or takeout

Google Map for The Bugis Singapore Restaurant

The Bailey's Hotel, 140 Gloucester Road, Kensington, London, SW7 4QH

Additional information

  • Cross street
    Gloucester Road Tube
  • Neighborhood
    Kensington
  • Hours of operation
    Breakfast Daily 7:00 am–10:30 am Bar Daily 11:00 am–10:00 pm Lunch Daily 12:00 pm–3:00 pm Afternoon Tea Daily 2:00 pm–5:00 pm Dinner Daily 3:00 pm–11:00 pm
  • Price
    £25 and under
  • Cuisines
    Chinese, Southeast Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Public transit
    1 minute walking distance from Gloucester Road Tube Station, Located heart of Kensington
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
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