The Boathouse at Short Pump

4.5
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1208 Reviews
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$30 and under
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Seafood
We consider Short Pump our dry dock location, offering the same impeccable service and distinctive experience as our waterfront restaurants only housed in the convenience of Short Pump Town Center. We invite you to take a break from shopping to enjoy some of Richmond’s best sushi as well as other Boathouse locally-sourced favorites.

Specials

Valentine's Day Special Menus & More

Special Valentine's features all weekend. Come celebrate with the one you love!

Friday, February 14, 2020

What 1208 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
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DB
1 review
Dined 2 days ago
Overall3food4service3ambience4

I don’t like to write bad reviews and I don’t want to discourage people from going, but the brunch setup isn’t done well. It’s right in front of the door and there should be one person for the waffles and one for the omelets. It was confusing. Just my 2 cents

OT
Washington DC
3 reviews
Dined 3 days ago
Overall5food5service5ambience4

Amazing service, outstanding food. A little pricey, but enjoyable nonetheless.

OT
Richmond
1 review
Dined 3 days ago
Overall3food2service4ambience4

Asparagus was burnt, steaks had very little taste. My medium filet was charred on the outside. Very disappointing for price point. Much better meal had a Rocketts Landing previously.

OT
Richmond
1 review
Dined 3 days ago
Overall2food4service1ambience3

We were sad sushi wasn’t on the menu anymore, although pleasantly surprised by vegan options. The server left us needing new drinks for at least 20 minutes. One salad same with extra portion (not ordered) and one came missing half. Food was good, but there are tons of amazing food options in Richmond, Boat House needs to step up the service to compete. We’re looking elsewhere for our next special occasion.

OT
Richmond
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food and service

MR
Richmond
6 reviews
Dined 3 days ago
Overall4food4service5ambience5

Our reservation was for 12 but our group arrived early- our server had not arrived yet so the bartender offered to wait on our table as it was a slow day. She was fabulous. We were celebrating my Mother In Law's 80th and she gave her lots of extra special attention- which was a huge hit with MIL. Food is always very good there and service was the best this time!

GB
1 review
Dined 6 days ago
Overall4food5service5ambience4

The noise level killed the ambience. The food was amazing the service was amazing and that’s all I can really say about it I’d recommend it to those you like variety of things on the menu as long as they don’t mind a loud environment

OT
Indiana
1 review
Dined 7 days ago
Overall5food5service5ambience5

Oysters were great as always!

AF
1 review
Dined on January 18, 2020
Overall5food5service5ambience5

Delicious food and great service. Perfect for a special occasion or casual night out

OT
1 review
Dined on January 18, 2020
Overall5food5service5ambience5

We celebrated my husband’s birthday with a group of friends. We were seated in a private room with wonderful service. Everyone enjoyed the appetizers, entrees, drinks and desserts. We will be back again!

RW
San Francisco
1 review
Dined on January 16, 2020
Overall5food5service5ambience5

Delicious foods you can tell are all hand crafted right there in house.

T
Washington DC
24 reviews
Dined on January 16, 2020
Overall3food3service3ambience3

I wish there were a third option other than "yes" or "no" to the question of whether or not I would recommend The Boathouse to a friend. While there's no reason to avoid the place, there's likewise no reason to make a special effort to go there. The food was . . . okay. My buddy and I ordered the crab artichoke dip as a starter, and I had a crab cake sandwich (no bun).

The dip was way too goopy for my taste. I was good for one bite. And the garlic toasts they serve with the dip are unpleasantly garlicky. My crab cake was cooked to the right temperature, but it had at least as much filler as crab, and was just kind of bland.

As for ambiance, The Boathouse could have been a converted Arby's. Just boring.

S
Philadelphia
23 reviews
Dined on January 14, 2020
Overall5food5service5ambience5

The best oysters!! Happy hour and oysters oh yes! Great service, great food, excellent martini. But what??? They took the sushi off the menu? Seriously? That sushi was better than any Japanese restaurant. I just know customers are not going to be happy about that...bc I am one of those customers!!!

JM
Richmond
1 review
Dined on January 12, 2020
Overall2food2service4ambience3

Skimpy on food serving. No bread offered for meal. Shrimp had a fishy taste and did not seem fresh and overcooked. Mash potato serving was very, very small. Waiter was nice and friendly but took a longtime to get drinks. The original Mojito had a watered down taste. The asparagus was good. For the prices they charge we expected a lot better. Disappointed for celebrating our 58th anniversary. Back to Bone Fish Grill in the future.

NL
Richmond
2 reviews
Dined on January 8, 2020
Overall3food4service5ambience2

Food and service was great but it was absolutely freezing in the restaurant. It was colder inside than outside and when we asked our waitress, she admitted it was cold and said that the wait staff had mentioned it to management but nothing was done. I don’t understand how management would allow not only their employ it also their customers to be uncomfortable. Trying to eat while wearing a coat or having to eat quickly to prevent the good from becoming cold is not the beat way to spend an evening nor the $50 that I spent on just appetizers and non-alcoholic drinks.

OT
Richmond
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Sister leaving after weeklong stay.

MM
Washington DC
2 reviews
Dined on January 3, 2020
Overall4food2service5ambience4

Great restaurant... BUT I am VERY disappointed that they ended the Sushi on the menu. This was the best feature of the restaurant...and why we stopped going to the Boathouse on the James. Please add the Sushi back on the menu so I can return to your restaurant.

A
Richmond
37 reviews
Dined on January 2, 2020
Overall1food3service1ambience3

Took 25 minutes to get our wi e. That was after reminding the waitress twice and being asked by another waitress what wine we ordered followed by a “is that a white or red”..... know your product/menu is what I say! Took 50 minutes to get something off the kids menu (first time it was burnt). This place really needs a makeover on their menu and serious training. The managers excuse was that our server was part time student and did not work very often. Why do you want that person waiting on your tables and costing you customers?! Very bad experience and will not come back.

OT
1 review
Dined on January 1, 2020
Overall4food5service5ambience5

Would have loved a little larger portion size but tasted great

OT
Dallas
1 review
Dined on December 29, 2019
Overall1food1service1ambience1

Horrible service and food quality.

OT
Orlando
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

It was great!

LC
1 review
Dined on December 27, 2019
Overall2food2service1ambience2

Very overpriced mediocre fare. Loud and noisy. Service EXTREMELY slow. Water glasses are miniature. Grilled salmon, calamari, hush puppies were very good. Asparagus was tough, undercooked and had no seasoning. Mashed potatoes were no better than what you would get in any budget-priced restaurant. Skip it! We will never go back.

MD
Richmond
2 reviews
Dined on December 24, 2019
Overall1food1service1ambience3

Food is really bland, very small portions of seafood, and tremendously overpriced. Very disappointing. I don’t have anything positive to say.

KC
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Great place. Our server was nice and we were served promptly. However our food could've been hotter... It was still delicious!

OT
1 review
Dined on December 24, 2019
Overall4food5service5ambience5

Merry Christmas

BJ
Richmond
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

The Boathouse did a great job of accommodating our party of 12. We arrived early, and were seated in a nice niche out of the way. Our server was extremely helpful and gave us plenty of time to enjoy our dinner. It was great! Thanks!

PH
Richmond
14 reviews
Dined on December 22, 2019
Overall4food3service3ambience4

Nice décor, mostly attentive staff, clean, good place for brunch. Our only complaint this time was we paid in cash and the waitress assumed we did not want change back. Therefore, we had to wait for the waitress to realize this and bring our change. Maybe no one pays in cash anymore?!

d
Richmond
9 reviews
Dined on December 20, 2019
Overall5food4service5ambience5

Celebrated my birthday. Was able to sit in the booth with the brick walls. Really nice! Food and service was great. Highly recommend it.

OT
Louisville
3 reviews
Dined on December 19, 2019
Overall3food3service5ambience5

They had good ingredients but not a good chef. The food was put together poorly. Good service. Oysters were good. Good food but mediocre construction ESPECIALLY for that price point.

OT
Richmond
1 review
Dined on December 18, 2019
Overall5food4service4ambience4

Company holiday dinner

DH
Richmond
4 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

Food was delish and the service was great as usual

VL
1 review
Dined on December 15, 2019
Overall4food3service5ambience3

Food was good, however the price is not worth coming back.

CN
Atlanta
3 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

Great Service great food

S
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

After the passing of my biological mother I discovered she had another child 1 year before I was born. We chose to meet at this location to meet for the first time as he drove in from up north. It turned out to be the best dining experience ever. Our apologies to the establishment and guest as my brother brought to everyone's attention that he was meeting his little sister who found him after 53 years. I will never forget the Boathouse

JB
New England
85 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Always good food. We go for raw oysters. Love them.

KB
1 review
Dined on December 12, 2019
Overall4food3service4ambience5

The drinks we ordered were inconsistent. Just not right!

OT
Washington DC
90 reviews
Dined on December 12, 2019
Overall3food4service3ambience4

Not a crowded mid afternoon lunch, several Christmas party groups so it was a little noisy. The food was tasty. Ordered a meal and asked that a side salad substitute for fries and no bread but when it came, the fries were there, the bread was there along with the full salad - for which we were subsequently charged. It was all tasty, I ate a couple of fries, left the bread but took the entire salad home and I was disappointed that I was charged for their mistake. It seemed so wasteful.

CS
Richmond
8 reviews
Dined on December 10, 2019
Overall4food4service4ambience4

I think The Boathouse has removed it's sushi menu. It is no longer on the website for any of the locations. I was disappointed because since I was out with friends, and not my husband, I was going to get sushi for dinner. I have never had it there, but heard great things. This was the only thing disappointing. My salmon with saffron rice was delicious, but the salmon was a little over cooked. Other than that, everything was good.

D
Richmond
8 reviews
Dined on December 10, 2019
Overall4food4service4ambience4

Loved the vegan crab cakes
Thanks for having a vegan option

OT
San Francisco
2 reviews
Dined on December 8, 2019
Overall4food3service5ambience4

We ordered from the menu, and the food was good. In the next visit, I will try the omelet and waffle bar.

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