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The Boathouse at Short Pump, Richmond, VA

The Boathouse at Short Pump

4.3
4.3
2209 Reviews
$30 and under
Seafood
Top Tags:
We consider Short Pump our dry dock location, offering the same impeccable service and distinctive experience as our waterfront restaurants only housed in the convenience of Short Pump Town Center. We invite you to take a break from shopping to enjoy some of Richmond’s best locally-sourced favorites.

Make a reservation

2 people
7:00 PM
Booked 25 times today
Experiences are available.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Seafood, Contemporary American, Steak
  • Hours of operation
    Mon–Thu 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm Sun 10:00 am–9:00 pm Brunch Sun 10:00 am–2:45 pm
  • Phone number
    (804) 360-7200
  • Website
    http://www.boathouseva.com/locations/short-pump/#/overview
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Josh Robinson
  • Private party facilities
    The Boathouse at Short Pump Town Center will feature a VIP dining room for up to 12 guests. This special space, with wireless internet and a flat-screen for presentations, also boasts classic details including an antique chandelier, white washed brick, distressed wood flooring, and a vintage fireplace and mantel. Reservations for this exclusive private dining room are accepted for groups up to 12.
  • Private party contact
    Anne Roy: (804) 744-2545
  • Location
    11800 W Broad St, Unit 950, Richmond, VA 23233
  • Neighborhood
    Richmond
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Featured in

Experiences

  • Private Room

    $5.00 per person

    Prepaid

    Multiple dates available
    Tucked behind frosted glass doors, and accommodating parties up to 10 beneath an impressive chandelier, our Owner’s Table offers the private dining feel your group has been looking for. Traditionally we have not guaranteed seating, but now through OpenTable Experiences, we are able to set aside a few of our best tables each night. The $5/pp fee reserves seating at one of these tables. There is a 20% service charge included, which allows us to pay a professional wage to our service teams. No additional gratuity is necessary. Reservation fee is non-refundable.

What 2,209 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.4Ambience
  • 4Value

Noise • Moderate

Loved For

  • Richmond

    Seafood

2,209 Reviews

  1. Brian

    Richmond

    1 review

    4.0

    1 review

    Dined on November 26, 2023

    overall4food4service3ambience4
    Service was not at its ususal level, had to ask for fresh ground pepper, the waiter then returned with a grinder and set it on the table and walked away and was not very attentive.

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  2. SusanC

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on November 26, 2023

    overall5food5service5ambience5
    It was lovely! The service was wonderful! And the door was delicious!

    Is this helpful?

  3. JasonB

    Richmond

    1 review

    5.0

    1 review

    Dined on November 24, 2023

    overall5food4service5ambience5
    Overall great experience. The seared salmon was delicious! The brussel sprouts could have been cooked a little longer though. Great service overall and the french press coffee was super delicious

    Is this helpful?

  4. KevinE

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on November 24, 2023

    overall5food5service5ambience5
    Great service!! Food was tasty!! Make reservations.

    Is this helpful?

  5. MHR1217

    Richmond

    8 reviews

    5.0

    8 reviews

    Dined on November 24, 2023

    overall5food5service5ambience5
    The fish and chips were divine. And the espresso martinis were a lot of fun.

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  6. JanetS

    Richmond

    1 review

    5.0

    1 review

    Dined on November 23, 2023

    overall5food5service5ambience5
    We have been coming for the past 5 years for Thanksgiving. Really enjoyed the food and hospitality. Highly recommend them.

    Is this helpful?

  7. OpenTable Diner

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on November 23, 2023

    overall4food5service1ambience3
    The food was amazing. Restaurant looked a little dated, but still a very nice restaurant. The restaurant was not very busy when we were there, but the service was not very good. We were never asked if we wanted additional drinks until the end the the water was never replenished waitress was very quick to bring the check before we had even finished.

    Is this helpful?

  8. RachelP

    Richmond

    1 review

    5.0

    1 review

    Dined on November 23, 2023

    overall5food5service5ambience5
    Thanksgiving buffet was fantastic! Service was outstanding! Restaurant very clean & inviting. Will definitely return.

    Is this helpful?

  9. Bluegrass

    Richmond

    1 review

    3.0

    1 review

    Dined on November 23, 2023

    overall3food5service3ambience3
    The Thanksgiving buffet quality was awesome except that dessert could be nicer especially for such a pricy buffet. The service was about average, however, it came with an outrageous 20% service charge!

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  10. tomoho

    Baltimore

    21 reviews

    5.0

    21 reviews

    Dined on November 23, 2023

    overall5food5service5ambience4
    We attended on Thanksgiving and ate the buffet. Food was excellent. Traditional Thanksgiving meal with a few southern favorites. Server (Callie) was friendly and attentive. The rest of the staff was friendly as well. Really good desserts. We were happy we made reservations in advance.

    Is this helpful?

  11. Jenny

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on November 23, 2023

    overall5food5service5ambience5
    The Thanksgiving buffet was excellent! Friendly staff and the female manager was very friendly and helpful. Will be back for Thanksgiving!

    Is this helpful?

  12. Mccole

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined on November 23, 2023

    overall4food4service4ambience3
    Buffet was well organized & contained all the traditional dishes which were well prepared. Tables were very close together.

    Is this helpful?

  13. DamienT

    Richmond

    1 review

    5.0

    1 review

    Dined on November 23, 2023

    overall5food5service5ambience5
    Everything about Thanksgiving at the Boathouse was exceptional. Our server. The food. The ambience. The settings. It was all amazing.

    Is this helpful?

  14. Ddecorate

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on November 20, 2023

    overall5food4service4ambience4
    Server was friendly and attentive. The food and drink order came very quickly.

    Is this helpful?

  15. OpenTable Diner

    Richmond

    2 reviews

    vip
    1.0

    2 reviews

    Dined on November 19, 2023

    overall1food1service1ambience4
    Food and service were sub par. It took 20 minutes to even get a drink order. No one was happy with their meal.

    Is this helpful?

  16. Emmy0

    Richmond

    8 reviews

    vip
    5.0

    8 reviews

    Dined on November 18, 2023

    overall5food5service5ambience5
    The experience was great. Food was good. The atmosphere is very festive for the holiday. Def recommend.

    Is this helpful?

  17. Alex

    Richmond

    3 reviews

    3.0

    3 reviews

    Dined on November 11, 2023

    overall3food2service5ambience5
    We celebrated my mother’s birthday here recently. The private room and our servers were amazing. The birthday card was also the cutest touch. The food portion sizes were large, but as far as taste, nothing stood out too much.

    Is this helpful?

  18. OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on November 11, 2023

    overall4food3service5ambience5
    The food was okay, but it was less expensive than I thought it would be. I was more paying for the ambience than the food, and I’m okay with that. It made for a great semi-fancy, semi-casual date night. I’d recommend this place for first dates. It created a very lowkey romantic vibe.

    Is this helpful?

  19. OpenTable Diner

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on November 10, 2023

    overall2food2service3ambience3
    Our food came out lukewarm and overpriced. We ordered the spinach dip and oysters on the half shell. The dip was good but would’ve been great if it was served hot. They no longer offer you bread so we’ve requested bread and it actually came out at room temperature when supposedly we had to wait for it to be baked. Filet and lobster tail was good, however the broiled seafood platter was again, lukewarm at best.

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  20. NicoleH

    1 review

    5.0

    1 review

    Dined on November 8, 2023

    overall5food5service3ambience5
    GREAT food. Service was meh but we all had a great time and the food more than made up for it. We all had fun.

    Is this helpful?

  21. MyraJ

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on November 5, 2023

    overall5food5service5ambience5
    It was my first time there. I really enjoyed everything from the time I walked in to the food and service: it was great!!

    Is this helpful?

  22. polee

    Richmond

    40 reviews

    vip
    5.0

    40 reviews

    Dined on November 5, 2023

    overall5food5service5ambience5
    Great waitress lovely atmosphere awesome family brunch. Thank you!

    Is this helpful?

  23. ToriL

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on November 4, 2023

    overall5food5service5ambience5
    Excellent food and service. A little noisy due to open atmosphere but totally enjoyable! Will definite go back to The Boat House at Short Pump!

    Is this helpful?

  24. OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on November 3, 2023

    overall5food5service5ambience5
    Great atmosphere and food. Would highly recommend.

    Is this helpful?

  25. LectriciaS

    Richmond

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    overall5food5service5ambience5
    Thanks for a wonderful experience & service for my daughter’s 19th birthday celebration. Great idea to give a staff birthday card vs singing at the table. Great Service!

    Is this helpful?

  26. Tanya

    Washington DC

    14 reviews

    5.0

    14 reviews

    Dined on October 30, 2023

    overall5food5service5ambience5
    Bartender/ waitress was excellent and food was good

    Is this helpful?

  27. Eddie

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined on October 29, 2023

    overall4food5service5ambience4
    Didn't like the automatic 20% service charge on all tickets. Then when presented with the check electronically it requested a tip with various options, including 0%. I don't think the required service fee plus tip are proper. One or the other. Meal prices should be adjusted to accommodate the services.

    1 person found this helpful

  28. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 27, 2023

    overall5food5service5ambience5
    Wonderful experience. Food was great. Our server was wonderful and gave us suggestions.

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  29. SraQ

    New York Area

    20 reviews

    2.0

    20 reviews

    Dined on October 27, 2023

    overall2food2service1ambience4
    Went for Restaurant Week. We'd never been there, so thought it would be a good opportunity to check it out. 1) We had to ask for restaurant week menu after seated. It was not offered. 2) My husband's appetizer came out 15 minutes or so after ordering. Mine never came. I asked for it and it came in 10-15 minutes. My husband was done with his already. It was a salad, BTW, so really no excuse. 3) Shrimp and Crabcake entrees eventually arrived. Came with fries and we were asked if we wanted ketchup. We then realized that there was no sauce for the shrimp and crabcake, so we asked for tatar and cocktail sauce. All of these should have arrived with entrees. 4) Dessert arrived 15 minutes after the waitperson said it would be right out. 5) Waitperson never asked if we wanted a second beer or wine 6) 20% tip was automatically added to bill. While we usually tip at least that, if not more, in this case, waitperson is lucky to have gotten that much. We won't be back.

    2 people found this helpful

  30. CaliK

    1 review

    5.0

    1 review

    Dined on October 27, 2023

    overall5food5service5ambience5
    The seafood is always fresh when I have eaten here and the service is impeccable.

    Is this helpful?

  31. LisaS

    1 review

    4.0

    1 review

    Dined on October 26, 2023

    overall4food4service4ambience4
    Music selection was good however was a little loud over restaurant patrons chatter Food was good however I prefer my fries piping hot

    1 person found this helpful

  32. RachelR

    1 review

    5.0

    1 review

    Dined on October 22, 2023

    overall5food5service5ambience5
    Absolutely delicious. The Boathouse Wedge Salad was the best I’ve ever had. The Jumbo Shrimp cocktail was phenomenal, fresh cocktail on a bed of arugula was outstanding. My partner got the Dynamite Shrimp Tacos and the fresh lime really made the flavors burst in your mouth. I got the Crab Cake Sandwich with house made crispy old bay chips - freshly made, hot and exactly what I was looking for. We shared the Truffle Parmesan French fries and now have a new adoration for truffle! We finished by splitting the Crème Brûlée. A perfect ending to a perfect dinner. Our server was absolutely fantastic and the entire serving staff ensured our complete and total satisfaction with every aspect of our meal. To top it all off, the gratuity was included in the total making payment easy. We WILL be back. Thank you for an incredible experience.

    Is this helpful?

  33. kimp

    Richmond

    20 reviews

    vip
    4.0

    20 reviews

    Dined on October 22, 2023

    overall4food4service5ambience3
    Nice menu, food was good. Our waitress was excellent. We arrived on the late side so they were sweeping the restaurant as we finished up. Kind of wished we'd gone earlier, or that they had waited to start that.

    1 person found this helpful

  34. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 20, 2023

    overall5food5service5ambience5
    Everything was delicious and service was great! The salmon wasn’t the best I’ve ever had but still good! Definitely nice for a date night or special occasion

    Is this helpful?

  35. Pickle

    1 review

    5.0

    1 review

    Dined on October 20, 2023

    overall5food5service5ambience5
    We normally have dinner at the Boathouse in Rockets Landing, but decided to try the one in Short Pump. Although Rockets Landing scenery is more beautiful/romantic, I prefer the food at the Short Pump location.

    Is this helpful?

  36. RVAGoddess

    1 review

    5.0

    1 review

    Dined on October 16, 2023

    overall5food5service5ambience5
    Our server was excellent. We enjoyed our food. It was served in a timely manner and came out as expected with appetizers served an appropriate time before the main course. The pumpkin spice White Russian was wonderful. All food was delicious and cooked perfectly.

    Is this helpful?

  37. Casualdiner

    Charlotte

    6 reviews

    vip
    2.0

    6 reviews

    Dined on October 14, 2023

    overall2food3service1ambience2
    There’s a reason they have a mandatory 20% gratuity included, I wouldn’t have given any tip given a choice. Party of 6, food came out in three different batches, last one being a piping hot fried chicken tenders for a 6 year old that was too hot to eat for 10 minutes. Requests for second glasses of wine, taken by the manager herself, never showed up, our waiter finally came back to ask how our food was, hadn’t seen him since he took our orders. Finally the bartender herself showed up with wine. A service disaster.

    1 person found this helpful

  38. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on October 13, 2023

    overall2food1service2ambience3
    Smallest oysters we have ever been served and it’s one of the oyster months. Also with the added 20% service charge (which we knew about) makes the poor value of our meal even worse

    Is this helpful?

  39. LCYFNJ

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on October 13, 2023

    overall5food5service5ambience5
    The food was really great! Everything was wonderful--there was a large group of women behind us celebrating a birthday...a few of them were so loud that we couldn't talk at our table. That's not the fault of the restaurant--just the extremely and unnecessary loudness of the group.

    Is this helpful?

  40. OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on October 12, 2023

    overall5food5service5ambience4
    Seafood was cooked correctly- not over or undercooked and had good flavor. Our waiter, Tanner, did a nice job as well.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Contactless payment available

  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Boathouse at Short Pump using the Order Online button. The Boathouse at Short Pump also offers takeout which you can order by calling the restaurant at (804) 360-7200.

The Boathouse at Short Pump is rated 4.3 stars by 2209 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 25 times today
Experiences are available.

Order delivery or takeout

Google Map for The Boathouse at Short Pump

11800 W Broad St, Unit 950, Richmond, VA 23233

Additional information

  • Neighborhood
    Richmond
  • Hours of operation
    Mon–Thu 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm Sun 10:00 am–9:00 pm Brunch Sun 10:00 am–2:45 pm
  • Price
    $30 and under
  • Cuisines
    Seafood, Contemporary American, Steak
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Josh Robinson
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://www.boathouseva.com/locations/short-pump/#/overview
  • Phone number
    (804) 360-7200
  • Private party facilities
    The Boathouse at Short Pump Town Center will feature a VIP dining room for up to 12 guests. This special space, with wireless internet and a flat-screen for presentations, also boasts classic details including an antique chandelier, white washed brick, distressed wood flooring, and a vintage fireplace and mantel. Reservations for this exclusive private dining room are accepted for groups up to 12.
  • Private party contact
    Anne Roy: (804) 744-2545

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