This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

The Boathouse at Rocketts Landing

4.4
icon/ic_reviewCreated with Sketch.
3829 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Seafood
Our Rocketts Landing location occupies the top floor of the restored Power Plant building, which sits on the James River and once provided electricity for Richmond’s trolley cars. We specialize in seafood and locally-sourced signature entrees. And we can't forget the incredible view!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 3829 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.6
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
Sort by
Filters
C
Cassie
1 review
Dined 3 days ago
Overall5food5service5ambience5

My husband and I wanted a night of celebration. The Boathouse was where we had our wedding reception in July and is one of the only restaurants we have visited since March. We love the contactless ordering that allows us to feel safe and in control of the pace of ordering. We had a server named Bobby wait on us and guide us through ordering on the online website. Bobby checked on us multiple times throughout our dinner. I wanted to order the truffle fries with my entree and Bobby guided us with the appropriate actions to ensure that the proper charge was added and discussed what that would look like for us. We had a great meal and left feeling comfortable and relaxed!

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service5ambience5

Excellent!

Report
OT
OpenTable Diner
Pittsburgh
1 review
Dined 3 days ago
Overall5food5service5ambience5

Went for brunch and we were not disappointed. The service was fantastic, the food was delicious and the portions were perfect.

S
vipSincere1981
Richmond
11 reviews
Dined 3 days ago
Overall3food2service5ambience5

Not a fan of their ordering and payment process with the web application via cell phone at the table. They recommended not placing the full order at one time (to avoid everything coming out at one time), but to place the order as needed — so start with appetizers and drinks and place an order for additional items (entree, dessert, etc) as needed throughout the dining experience. But there’s a service fee assessed each time you place a new order. Brunch, service fee and gratuity for a very average quality meal for two cost me $180!!! Beyond that, the service was amazing. Ironically, the servers were quite attentive to our table and needs, yet I was required to order and pay via the web application— incurring unnecessary fees.

A
Akap
Jacksonville
2 reviews
Dined 4 days ago
Overall2food2service1ambience2

Overall NOT a great experience

I understand the reason for the phone ordering and payment process as well as the automatic service fees What was disappointing is that we never saw a server after they explained the new process and the automatic gratuity because they needed to pay their bills too (odd way to tell your customers about the gratuity process) unless we flagged them down or they quickly dropped off the order without even asking if we needed anything.

The automatic gratuity or service charge is understanding but the servers should at least do their part in taking care of the customers. During our meal a server NEVER stopped by to see if our order or food was ok or if we needed anything. Multiple times we had to chase down the staff to get what we needed or to ask for clarification on a menu item. Disappointed that not once did anyone refill the water without us chasing them down. Not once did anyone visit the table to see if the food was prepared as we would have expected so they did not know that one of the meals was served cold and we were missing sauces for the meals without us flagging the staff down. We had to chase staff down for appetizer plates, water and silverware. Unacceptable, disappointing and very frustrating. Maybe the phone system needs a send my server over button because we need something like silverware or water?

The overall experience was not what we had hoped or expected based on prior pre Covid visits. The quality of the service and the food has dramatically declined. We have been to several other Richmond restaurants post Covid and our experiences have been dramatically better than what we experienced here.

Given the choices of restaurants in Richmond I will not be coming back to this establishment nor would I recommend it to my friends.

MJ
MichaelJ
1 review
Dined 4 days ago
Overall4food4service4ambience4

Had a great time and ran into the Mayor of Richmond.

F
Foodie
Richmond
7 reviews
Dined 4 days ago
Overall3food2service4ambience5

The view on the balcony at The Boathouse is unbeatable. For that and the cocktails it is worth going to. The food however, is overpriced and under-seasoned. If you go in with this expectation and order a drink and some fried appetizers you should be ok, but do not recommend for a nice dinner.

FV
FabienneV
1 review
Dined 5 days ago
Overall5food5service5ambience5

Dinnner was amazing! The view is incredible! Everyone was very friendly and helpful with the new menu system, and the food was delicious! Would definitely reccomemd to anyone visiting Richmond!

J
Jeet
1 review
Dined 5 days ago
Overall2food3service3ambience4

Made reservations through open table, got a table outside around 5pm. We were told how the new ordering system works. Ordered drinks and food. I ordered an old fashioned and my date ordered a Blackberry Basil Smash. My old fashioned was far too sweet and I reluctantly asked for a different one since I cannot drink something so sweet. I got a new one and that one came with simple syrup on the side which was nice so I can control how sweet I want it. I took a sip and it tasted watered down. The other drink, on first sip, was yummy, but as time went on and the ice melted, it just tasted diluted and lost flavor

The food was good. We ordered a maple glazed salmon and crab cakes. I really enjoyed the salmon and the crab cakes were good, the mashed potatoes that came with the crab cakes were exceptional. I don’t have much else to say about the food.


Overall, for the price, I do not think that getting 1 drink & 1 main for 2 people each is worth $105 (including 20% built in gratuity and taxes). It was nice that I didnt have to flag down a waiter to grab the check, we just left as soon as we were ready.
Probably won't every come back as its not worth the value.

The view was really good watching the sunset after dinner.

TB
TiffanyB
1 review
Dined 7 days ago
Overall5food5service5ambience5

Everything was great the food was excellent the service was great

DM
DeanM
Richmond
1 review
Dined 7 days ago
Overall2food1service2ambience4

Drink took forever to get because app said you were out of stock but bar tender had it. Steak wasn’t cooked right. Sent it back. Still wasn’t right but kept it anyway. Didn’t appreciate not being told the service fee was the gratuity so I doubled the waiters tip without realizing it.

SB
ShannB
Richmond
1 review
Dined 7 days ago
Overall4food3service5ambience5

The scenery was absolutely beautiful. We chose the right time of day. The sun was setting and it was gorgeous. The staff were very attentive and friendly. The food was delicious however, the portion sizes did not match the price tag. The meal was way overpriced.

S
Sarah
1 review
Dined on October 20, 2020
Overall5food5service5ambience5

One of our favorite spots to eat. The food and staff are so great!

DE
DarylE
Richmond
3 reviews
Dined on October 19, 2020
Overall4food4service5ambience4

We had a great time at this Boathouse!! Would definitely come back!!

D
vipDavid
Richmond
10 reviews
Dined on October 18, 2020
Overall2food3service1ambience2

Quality and service have both gone down here. Not sure what happened.

OT
OpenTable Diner
Baltimore
2 reviews
Dined on October 17, 2020
Overall3food3service4ambience4

The prices were quite high. We were a party of 5, 2 adults and 3 kids and it was over $500.

1
1donkey
Richmond
3 reviews
Dined on October 17, 2020
Overall3food3service3ambience4

Three of our entrees were very good. The fourth was horrible; should have been sent back. Toughest chicken I’d ever had. The phone only ordering process was horrible and almost caused my husband to walk out. Definitely marred the experience. One person in our party was head of IT at a company a couple years ago, BTW. Ridiculous the wait staff couldn’t take the order, especially bc they had to keep coming to our table to help us with the ordering process. We won’t be back unless this is resolved.

AB
AlanB
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

I loved the food and decor. The staff was very professional and the food came out quickly and was expertly made.

GD
GlennD
Richmond
1 review
Dined on October 15, 2020
Overall5food5service5ambience5

Been there multiple times and the food as well as the service is always outstanding. Coupled with the view of the James with the city skylights in the background, it makes the experience truly unforgettable.

PK
PKMack
1 review
Dined on October 15, 2020
Overall5food5service5ambience5

If you want a relaxing, enjoyable evening eating excellently prepared gourmet foods served by friendly, professional staff while overlooking the James River, this is your choice for fine dining. You will experience a delightful, memorable evening. If you are visiting the Richmond area, add this to your list of places to enjoy. Pricey? ($$$) yes! Worth it? Absolutely!

ER
vipElleinRVA
Richmond
10 reviews
Dined on October 13, 2020
Overall3food4service4ambience4

The pour of wine was very small given the brand.

b
bbbaii
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

Delicious food! And great social distancing practices for ordering and being apart from other patrons. Food was delicious and cooked perfectly. Thank you!

RT
RandyT
1 review
Dined on October 12, 2020
Overall5food5service4ambience5

Wonderful date night and great measures were taken to prevent COVID. Order online at the table and pay online as well. Very minimal contact but outstanding service! Do intend on going back.

EC
ErnieC
Richmond
2 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

We went for Sunday lunch/brunch. The restaurant was not at all crowded. Fortunately, the weather cooperated so they were able to open the wall of windows on the west side of the restaurant - beautiful view. While ordering from your mobile phone seems a bit robotic or distant, several of the servers went out of their way to stop by the table to ensure guests knew how to order, help retrieve anything missing (e.g., sugar to go with coffee), and to ensure food was properly prepared. They seemed especially pleased when guests engaged with them. We can understand and appreciate the management desire and effort to protect both their valued staff and guests; however, it was nice to be able to chat with the servers (keeping appropriate distance). We look forward to getting away from masks and being able to communicate more easily; and we absolutely understand and applaud the automated ordering. Good job to all, and thanks for being open and attentive!

LJ
LarryJ
Baltimore
5 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

The food was great, the service was exceptional and the ambience was nice - it was our first time and it was superb.

R
Ray1
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Wife had the steak , she felt it was perfect
Cobbler excellent

OT
OpenTable Diner
Washington DC
1 review
Dined on October 10, 2020
Overall2food4service1ambience2

We were seated at the only table that did not have a candle for ambiance. The Captain of service never came to the table or introduced themself. If there were specials we did not hear of them. Water was only delivered after we received our wine, had to be requested, and was finally delivered after the appetizer. Bread, after asking three times, was delivered just after the water. The manager’s excuse was the had the be baked to order, but was cool when finally delivered and didn’t taste freshly baked.
The food was good (calamari, salmon and lobster) but felt ignored by the wait staff. Dessert was good, but wasn’t sure it was coming until it arrived 20 minutes after ordering. The flamboyance of the server of the dessert was unprofessional after being ignored for over an hour during the main service.
We experienced service with no personal touch. I would have expected much better based on the restaurant’s reputation and previous experience at this and other locations. Other locations handle the barcode ordering in a much more personal and professional manner. It felt like ordering and picking up food at McDonalds.
The value for the service received was not proportional. We left feeling like we were unappreciated customers and were disappointed with our experience .

LB
LeeB
Richmond
1 review
Dined on October 10, 2020
Overall4food4service4ambience4

Food was good, service was good, would go back but did not like ordering from cell phone but our server did it for us.

OT
OpenTable Diner
Richmond
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Always a great experience here

K
Keyanna
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

We made reservations for 12pm on a Saturday. Our servers' name was Bobby and he was very knowledgeable about the menu and super nice. We ordered.... Drinks: 2 Lemonades; Appetizers: 1 Crab Entrees: 2 Broiled Seafood Combonations: 1 crab cake, 2 scallops, 2 shrimp, asaragus and mashed potatoes! The food was cooked to perfection and plated beautifully. This is an upscale restaurant and the prices are reflected as such. Trust me, it is definitely worth it.

R
Robley
Richmond
20 reviews
Dined on October 9, 2020
Overall5food5service4ambience5

The balcony overlooking the James is a safe outdoor dining venue, and the food is excellent.

OT
OpenTable Diner
Richmond
1 review
Dined on October 6, 2020
Overall5food5service5ambience5

My boyfriend proposed to me right outside the boathouse by the water. We celebrated with some Prosecco, calamari and oysters! Best night ever!

BB
BrittanyB
Richmond
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

I love this restaurant. The food is always amazing and service is impeccable. They are currently having everyone order their food online which proved to work out very well.

M
Mickey
1 review
Dined on October 3, 2020
Overall2food2service4ambience4

When we got to the Boathouse the Atmosphere& Band was amazing

N
Nixon
1 review
Dined on October 3, 2020
Overall5food3service4ambience5

My food came out ice cold,but the issue was handle right away.

R
Radskis
Richmond
5 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Good food with a great view. Parking a little hectic with the popularity of the restaurants area. Strongly suggest he Salmon, Shallots, and Filet!

JS
JnSJ
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

Inside was spaced appropriately due to COVID. Our table has a great view of the water. Food was delicious!

RS
vipRogerS
New York Area
70 reviews
Dined on October 3, 2020
Overall3food4service3ambience5

Very good food (crab cakes, scallops) but to an already pricey meal they add a mandatory 26%. “Service fee”. Sorry, but the service was not that good.

AR
AnnR
1 review
Dined on October 3, 2020
Overall4food5service4ambience4

We sat outside, which we appreciated. A little odd how the service staff can't even take orders, but they were helpful and it all worked out (and we were pre-warned about this, to be fair). The food was delicious, and we enjoyed it.

J
Jaytea8ch
1 review