Very nice establishment
Polite servers
Food was fairly good
I would recommend it for an affordable date

Everything was good except the $33 service charge (which wasn’t the tip). When asked, they said it was to pay the restaurant staff. The meal prices were already high. If they need to charge more to pay their employees then add it to the meal prices. Adding it to the bill at end of the meal felt dishonest

The service was excellent, along with the ambience. This particular location was a little noisy. My lobster tail was a bit chewy as well. Otherwise, it was a very enjoyable experience!

The service was outstanding!! The Busser that was going around cleaning tables and running drinks was marvelous. He was the sweetest! He even stopped us when we left to say goodbye. It was so cute!! Definitely coming back.

Perfect evening. view of city was great and seafood was tasty.

I didn't like the non-waiter/ress approach to ordering; it made the event more stressful. One of our party members did not fully understand the process and it's uncomfortable to ask questions. I don't think we'll be back until there is another option. I also don't like the multiple bill option. I'd prefer one bill for the meal. 20% seems a bit high for 'very little actual service'... Maybe the tip should go to the IT dept...

I think my expectations were set too high. Appetizers were mediocre. Main dish was delicious. Wine and mojitos were fantastic. Not a big fan of tipping before my service but understand the why behind it. Server should stick to answering the questions asked and not go into detail when it’s not necessary. Will be back again.

Our dinner was great. the venue and service on Valentines Day was awesome.

Valentines

Simply amazing Valentine’s dinner

Please have non-dairy or vegan options available going forward.

Great food, great service, great live music. Would definitely go again!

Terrible ordering system during Covid. No idea why they chose what they did to handle touch free ordering. Will definitely not bring a business client here until this changes.

My date had never been to The Boathouse before. She loved every bit of the ambiance the food and the scenery. That was our first date and I think you guys nailed it for me.

I had a mentor in town visiting, and I thought where can I take him that’s amazing?! Boathouse was the first that came to my mind. The entire experience was wonderful!

We celebrated several events in one: birthday, work promotion and maintaining COVID bubble. Rocketts Landing has a great view of Richmond along the James. The food as always was great, happy hour drinks a steal, and service attentive even with pandemic precautions in place. Of the three Boathouses, my wife and sister prefer Rocketts. We will definitely be back.

The Boathouse is a great place for good food and great scenery. The atmosphere is always elegant and calming.

It’s nice to have such a nice restaurant within walking distance when it’s snowing and the roads are icy. The view of the river is one of the best in Richmond. The food is very good and the service is always fantastic. They were having a 50 percent off food special because of the weather, which made the value unbeatable.

Everything was good, but I’m not a fan of the automatic 20% service charge. I am a former waiter and I usually tip at least that amount if deserved. Now the service that night was deserving of 20% gratuity because it was good, but the fact that it is automatically added rubs me the wrong way.

The food at The Boathouse was absolutely delicious! We ordered the short ribs and they were unbelievable! I also got an old-fashioned cocktail and it was one of the best I’ve ever had. We were very impressed with their contactless system for ordering. I appreciate the fact that they added the gratuity to the bill as we went along ordering but seriously our waitress brought water to the table and that was it. We never saw her again because someone from the kitchen brought us our food. I do understand that Covid has made it very difficult for everyone so I want to support our restaurant workers so don’t misunderstand me please. She got about a $35 tip for bringing us water although I hope that tip was spread among all the wait staff. We will most definitely be back though. When I made the reservation over a month ahead of time I asked to have a table by the water. When someone called to confirm the reservation two days prior I also mentioned to them that we would like to be seated next to the water but we were towards the middle of the dining room. There were tables for two that were open close to the water so I’m just not sure what one does to be able to have a table over there. All in all it was a wonderful experience and we will definitely be back!

It was one waiter Particularly that was outstanding!!!!! I don’t remember his name but I’m he wasn’t our original waiter he came to help us a few times and his energy was just amazing and so helpful! We absolutely loved him

In their effort to deal with COVID-19 the Boathouse has ruined the dining experience.
The entire meal, except for bringing water to the table is via your phone. Each course is pay as you go.
You order your drinks and appetizers and have to pay. Your entree and you pay by phone.
They also are attaching a 20% up front gratuity to your purchase. It was described as the way to
allow the wait staff to make a living wage. What has previously been and exceptional value and experience
in the Richmond market is unfortunately now a thumbs down.

One of the best settings for a nice meal in Richmond. Views of the city and the river, combined with modern, water-themed interior design elements provides a contemporary ambiance with continuity with its surroundings. Oh yeah, and the food is amazing as well! Portions are just right and the food arrives to your table quickly. Expertly crafted drinks were the highlight of our experience.

The experience was great. The food was amazing as it was 8 of us in the party. We totally enjoyed our waiter and everything

Wedding anniversary. My third visit to this establishment. Never a disappointment. Impressed with new ordering and pay system hope that continues after COVID.

Ordering online was very stressful. We had one check so I had to order everything. It was not easy to make substitutions. I’m not sure why a 20% service charge is warranted since we did our own ordering. I have been to many nice restaurants during the pandemic that use the online menu but not ordering or adding the service charge. I don’t think all I just mentioned is worth going to the Boathouse.

Really enjoyed our night at the boat house everything was exquisite!!! No complaints. Staff was very friendly and helpful. Can’t wait for the next time.

Great experience , great food, awesome service. Highly recommend. We had lunch on a Saturday and it was perfect 👌🏼

Fantastic evening! We got their super early but the staff got us seated early and held our requested table until the previous guests had left. The service was the best we’ve experienced at Rockett’s Landing across the board. Food was 5 star and we could not have been more satisfied.

We had a poor Boathouse experience at another location; we knew that the OG location wouldn’t let us down. A+++ oyster Rockefeller too!

With covid it makes things so tough but this place was already expensive and now the charge to use the app instead of a waitress/waiter taking our order is ridiculous.

I ordered the shrimp tacos and a wedge salad and the food was simply delicious! David our server was friendly and professional!

Way over priced 140.00 for two people, only drinking ice tea.

Did not like having to order everything on your phone when there was wait staff right there. Especially since you have to put in everything each time you ordered something. They include 20% tip which would be fine if you’re not ordering everything on your phone. Also don’t think the tables were 6 feet apart. Won’t be back.

Amazing new system food came out in time and hot!! Had a large party and they did a great job keeping track!!!

Nice space and view . Great food. Staff could have been more attentive.

Great service and great food! Prices are quite expensive once it all is added up but definitely worth it even if it’s just a small annual get together or a few drinks! Lovely view and very COVID considerate. I wish I could afford to eat here everyday!

Good food and drinks. Great way to end the year!!!