This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

The Boathouse at City Point

4.4
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1187 Reviews
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$30 and under
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Seafood
Bringing waterfront dining back to Hopewell! The Boathouse at City Point with a sweeping vista of the Appomattox and James rivers features high-end interior design elements, private dining for large groups, patio dining and an outdoor bar. The Boathouse at City Point will offer a similar menu to other locations of The Boathouse, featuring coastal elements and a number of locally sourced ingredients.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 1187 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.6
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
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TC
TCM66
Richmond
1 review
Dined 4 days ago
Overall4food4service4ambience5

The Service Charge plus tip really pushed the cost up on the check. I would pay 20% but the service charge pushes it to around 35%. That makes me pause on going back in the future. I ok in paying the tip, I feel like I am being guilted into paying much more with the service charge plus tip.

AN
AndrewN
1 review
Dined 4 days ago
Overall5food4service5ambience5

Great scenery! Ate outside on the patio. Beautiful view. Food was good. Fairly decent value for the money. They add a 20% gratuity (in lieu of tipping) but service was great.

JK
JulieK
1 review
Dined 5 days ago
Overall5food5service5ambience5

Had a wonderful evening with friends! Our server Jen was phenomenal, the view and food was fantastic!

PT
PhilT
1 review
Dined on October 20, 2020
Overall5food5service5ambience5

Lovely views of Appomattox and James rivers from the outdoor deck. Food was delicious. The ordering via a website was not the same as having a physical menu and it wouldn't take payment until you answered all the questions (with no reason given). You had to scroll back through to find what you had missed. It would have been helpful if it had put the cursor at the missing information.

A
Acemot
Richmond
1 review
Dined on October 18, 2020
Overall4food5service4ambience5

The ordering of three courses on my phone at the table resulted in three visa charges. It seemed like a lot of work for me as the customer.

TG
TraceyG
Richmond
1 review
Dined on October 17, 2020
Overall4food4service3ambience4

We were at the Boathouse for a birthday celebration. The ordering process during the pandemic was spot on. We were socially distant and the food was great. We will definitely return.

W
vipWally103
Washington DC
26 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

We stopped here for lunch en route from DC to Charlotte. Between the rain and COVID it was pretty empty but the GM greeted us and we had a delicious lunch. My husband’s clam chowder (made fresh daily) was delicious, as was my crab cake. The side of roasted brussell sprouts was one of the best I’ve had. The restaurant isn’t easily visible but when you get there and see the location right on the water, you will be pleasantly surprised. We will definately be back on a sunny day when we can sit outside on the deck overlooking the river!

YM
YanceyM
1 review
Dined on October 15, 2020
Overall4food4service4ambience5

It was nice for my first time. Would come back and visit.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on October 14, 2020
Overall3food5service3ambience5

The ordering by a smartphone is very difficult and many older people don’t have a smartphone. You REALLY need to go back to menus and normal ordering that your competition uses.

HP
HerbertP
Richmond
1 review
Dined on October 8, 2020
Overall5food5service5ambience5

Great place to go for special occasion, food is great 😀👍

D
Daniel
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

The food was good and when they did not have something I wanted to order, they did their best to make it right.

A
Angb323
Richmond
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

An environment that was safe and friendly.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on October 5, 2020
Overall2food4service1ambience5

Good food and absolutely know concept of service. I guess when restaurant charge upfront 20% for service, no one has to really “serve” the tables. Food was delivered at once. We were waiting for about 20 minutes till someone comes out... we finally CALLED on the phone the reservation number... received promises someone would be sent to our table.... then nothing...
At our departure time we saw five (!) waitresses just sitting at the bar, chatting, hiding from customers...
Again, why would they bother to do anything if they charged upfront before the food was delivered...
The ordering process was long, confusing and time consuming... we came there for a special occasion, as indicated in my advance reservation, but at arrival none of the three hostesses bothered to ask or acknowledge it... restaurant has a SPECTACULAR VIEW, but we missed sunset because of inexcusably complicated ordering process...
It requires to use your own phone
No help or explanation from the staff... no one to ask about anything on their menu
It was pretty confusing and very intrusive. Restaurant requires you to provide your name, phone number, e-mail, credit card, etc... no respect for privacy
Again, great location, decent quality food, but overpriced and worst service in the area...

TW
TamaraW
Washington DC
2 reviews
Dined on October 4, 2020
Overall5food5service5ambience5

I like how they have the new way to order, however, clarification of the service fee should be mentioned to patrons while scheduling a visit there.

DP
DavidP
Miami
3 reviews
Dined on October 3, 2020
Overall4food4service3ambience3

The ordering from your phone makes the experience a lot less enjoyable and challenges timing of service.

OT
OpenTable Diner
1 review
Dined on October 3, 2020
Overall4food5service4ambience5

It was amazing, only issue we had was waiting 15 mins before we could get someone’s attention to get to go boxes. Other than that it was perfeft

DB
DianeB
Atlanta
1 review
Dined on October 3, 2020
Overall5food5service4ambience5

Fabulous killer view of the confluence of the Appomattox River and James River from the open-air patio about 2 miles downriver of Shirley Plantation was absolutely perfect on a balmy, sunny October afternoon. Food was delicious. We had a family party of 11 at two separate tables on short notice, and except for a non-alcoholic mojito that never found its way to our table after three requests, the service was impeccable. (We blame it on the required minimal-contact ordering through their app for our table -- the non-alcoholic mojito wasn't on the menu, but had been offered as a non-alcoholic alternative for a family member.) I had a blood orange whiskey sour (excellent) the Chicken Chesapeake with sherry cream -- not too much to drown it, but enough for every bite. Our table shared the corn and jalapeno hush puppies , which were HUGE -- several bites per hush puppy -- with honey sriracha butter giving it a nice subtle snap. Someone else at our table had a crab cake sandwich which was declared "great!"

JC
JordanC
Richmond
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

My experience at Boathouse was immaculate. They are currently still doing touchless ordering. The food came fast and I enjoyed the outdoor seating. I will be visiting in the future very soon.

OT
OpenTable Diner
Washington DC
2 reviews
Dined on October 2, 2020
Overall1food3service1ambience2

No servers but captains and they automatically add 20%. You have to order on the phone. Makes no sense. The captains brings your drinks , food, pre bus your tables ... they do everything except take your order. So what is the point. I will never go back. And the captains aren’t working hard because they know no matter how good or bad they are they will get 20%.

ND
NancyD
Richmond
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

This is one of my favorite restaurants. The food is always excellent and the view is amazing no matter what the season. The staff is always accommodating and very efficient. I would highly recommend The Boathouse at City Point.

DR
DonR
1 review
Dined on October 2, 2020
Overall5food4service5ambience5

Beautiful view, good food, and deliciously unique drinks!

H
Hersheygirl
Richmond
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

A perfect lunch on a glorious Friday afternoon. Food was delicious, service was outstanding. Looking forward to returning soon!

KN
KarenN
1 review
Dined on October 1, 2020
Overall3food4service3ambience5

Did not like that you had to order and pay online to receive your food. Also, did not like that you are automatically charged a service fee. By ordering online you are unable to ask questions to a waitress. I did everything except bring the food to my table. For those type of prices, you should be receive full service, especially with the automatic service fee. What the fee is for, I have no clue. I did all the work and received little service. Guess I should be glad they didn't make me wash the dishes too.

ST
SherryT
1 review
Dined on September 29, 2020
Overall2food2service2ambience5

Service was not good and my dinner was over cooked.

SV
SarahV
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

Lovely setting, good food, cocktails and service.

SG
SueG
1 review
Dined on September 25, 2020
Overall5food5service4ambience5

I had the Oysters Rockefeller and Mediterranean Sea Bass. Excellent meal!

I am not fond of the confusing ordering on your phone. Call me old fashioned, but for the price my husband and I paid for dinner ($140) , it would have been nice to actually have a server take our order!

We will return!

TA
TAMMYM
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

The Boathouse at City Point excels at customer service and the staff all work hard to make your dining experience relaxing and pleasant. If you are not adept at on-line ordering at your table, the servers are ready to assist you with placing your order the "old-fashioned" way. The restaurant has adapted well to the necessary changes with Covid-19, and we feel quite comfortable whenever we dine there, which is fairly often. This is by far one of our favorite places to dine and we prefer this location over any of the Richmond locations, not just because of its close proximity to home but because it is truly a beautiful restaurant with an excellent view of the river!

T
Tina
1 review
Dined on September 21, 2020
Overall3food5service2ambience2

I had to request for the floor under my table to be swept, and the table to be wiped off because it wasn’t clean. The classes that was bought to the table were dirty, so I had to request for them to be replaced. Appetizer was sent out without serving utensils or plates. Food was extremely delicious, but wasn’t as hot as I would have liked. Our overall experience wasn’t the best, but I enjoyed my food.

BC
BeverlyC
Richmond
1 review
Dined on September 21, 2020
Overall5food5service5ambience5

Happy hour specials are great, food excellent, wait staff you can’t beat
And the view is grand

OT
OpenTable Diner
Charlotte
2 reviews
Dined on September 20, 2020
Overall2food2service1ambience4

The service and food was horrible for the amount you will spend. I will not and have not recommended this place to anyone.

W
Wahoo5
Richmond
19 reviews
Dined on September 20, 2020
Overall4food5service4ambience5

The food was excellent as always. My son's Old Fashioned tasted like OJ with a little bourbon. Service was good, although there is very little interaction with servers. They rely on their app for all ordering. It works ok, but is not seamless. It took me 10 minutes to get drinks ordered due to items falling out of the cart.

JB
JoanneB
Richmond
1 review
Dined on September 20, 2020
Overall4food4service4ambience4

The staff were very flexible, moving people inside or outside due to the windy conditions, and that caused some confusion as to which table ordered what, but that is understandable. However, 2 of us had the California omelet, neither of which had avocado which is why I selected it; I mentioned it to the waitress but she had no comment or reaction.

RB
RobinB
Richmond
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Great view, location, service and food!

CP
ClintonP
1 review
Dined on September 16, 2020
Overall5food4service5ambience5

We had a wonderful experience. Celebrated my twentieth wedding anniversary.

LN
LanaN
Richmond
2 reviews
Dined on September 14, 2020
Overall2food3service1ambience3

Wedding Anniversary dinner. Asked 2 times for refill on sodas, none received. We even waited 20 minutes between requests. It was not worth the 20% gratuity they automatically charged us. Left restaurant very unhappy with the service.

DH
DeloresH
1 review
Dined on September 13, 2020
Overall5food5service5ambience5

We went for our anniversary and the first time visiting this location. Will definitely go back.

OT
OpenTable Diner
Richmond
7 reviews
Dined on September 13, 2020
Overall5food4service5ambience5

About 25 minutes south of the more familiar Boathouse at Rocketts Landing, this property overlooks the convergence of the Appomattox River and the James. Breathtaking, and beautiful, long water views from the outdoor patio. Unique, self-ordering from a web app and attentive, mast-wearing servers made this a relaxing experience, and our new, go-to waterside restaurant in the Richmond area. Fried shrimp entre was huge and delicious and the crab cake sandwich was massive. Both were attractively priced. We added a salad, glass of wine and a hush puppy starter and lingered afterwards to take in the view. Wonderful experience, even in the midst of COVID. Looking forward to our return!

MD
MichaelD
1 review
Dined on September 12, 2020
Overall1food1service1ambience1

Horrible service and food was cold and fish dried out. Had to almost beg someone to get us refills on drinks and no steak knives for steak ms which took another 10mins to get someone to bring over. Why the 20% auto service charge when I placed my order on an APP and all someone did was put the food in table ! NEVER will go back

MH
MelissaH
Richmond
1 review
Dined on September 12, 2020
Overall4food4service4ambience4

Was a little disappointed we could not get brunch food on Saturday. Didn’t see anywhere on the website that specified that. Ordering system is nice but you have to do all your own timing. If you put in starters and food at same time it all comes out together. So you basically have to order 3 times. Once to get your drinks. Then appetizers and then your meal.

S
vipSuperb
Charleston
21 reviews
Dined on September 10, 2020
Overall5food5service4ambience5

First time to The Boat House since we’re from out of town and driving through. With Covid enforcements, they have a contactless service system. Download a menu at the table and use your phone to order. 20% gratuity is automatically charged which we were fine with. Food was good, service was OK. Our drinks sat on the bar counter for a while before we had to ask our server to retrieve them. I had the broiled seafood platter and the flavor and quality was wonderful. It was warm, but not hot which made me wonder if it sat around for a while like our drinks did at the bar. The views are great overlooking a lake and we’d come back next time we travel through.

FAQs

The Boathouse at City Point offers takeout which you can order by calling the restaurant at (804) 616-4222.

The Boathouse at City Point is rated 4.4 stars by 1187 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.