The Boathouse at City Point
My guests was not happy with the servers. The food was not worth the prices that we had to pay. The food was burned and half cooked all at same time. The manager had to come the table several times before the food was not prepared correctly.
I will have to continue to Patronize the Short Pump location even though the Hopewell location is closer to me.
Excellent service, lovely atmosphere and food was fantastic!
Excellent food. We ordered a flight of oysters and one oyster had essentially nothing in it. Would be nice to have bread or rolls with meal.
Amazing food and great service across the board!! Chesapeake omelette and giant waffles made everyone at the table happy!
I cannot wait to try all The Boathouse locations. The locally sourced oysters were delicious. I loved the ambiance and how friendly all the employees are from hostess, to servers to the manager. What a lovely evening we had.
Food was prepared very tastefully and presentation was very well done. Quantities were adequate, but I feel that overall the prices were a little high for the value
Good food very good atmosphere and fantastic view, service very good also, just a little pricey.
Celebrating after Christmas Brunch
This is, by far, my favorite Boathouse location. I have never had a bad meal here until today. It seems odd that they hit the ball out of the park on more complex entrees yet failed on the simplest. I was tired of seafood, poultry, etc. (due to holiday food) and decided to get a simple burger and fries. The burger was great but the fries were cold and limp. I was shocked that something so easily dropped into a fryer could be messed up. It certainly won’t keep me from going back but I won’t get fries with anything!
Christmas Eve tradition
Went to a concert near by
I took my mom there for her birthday dinner and the food was amazing as always, the service was excellent and we really enjoyed the experience.
The food and service was excellent. The Boathouse never disappoints that is why it is one of favorite restaurants. We highly recommend it.
Have been here several times and the food and atmosphere is great. But I'd like to point out the absolutely excellent staff there. From the servers to the manager, they will ensure that you have a good experience at The Boathouse.
A hidden jewel in Hopewell! Awesome food and great service. We enjoyed everything!
Love, love, loved the experience! The food and ambience was amazing! The staff were friendly and helpful in choosing from bar options and making us feel welcomed. Will definitely dine here again!
Amazing restaurant great food, wonderful views and fabulous Sevice
Jerry, thank you for the 5-star review! We are so glad to hear the restaurant, food, views and service were fabulous!
The Boathouse is one of our favorite restaurants! We go there for our special occasions because of the great food and the atmosphere is great.
A nice evening, but meat was all cooked as incorrect temperatures.
Thank you for taking the time to review us. We are sorry that the meat was cooked at incorrect temperatures. We will share this feedback so we can get better!
The Boathouse is a place of elegance. From the moment you enter, you are treated like royalty. The staff cares for your every move and request.
Oliver, thank you so much for the 5-star review! We are so happy to hear that you and your guests were treated like royalty and cared for your every request! We hope to see you soon!
We had a terrific server and the food was good and we had a good view.
We are so happy to hear that you enjoyed the food and great view! Thank you for giving us a 5-star review! We hope to see you again soon!
Great atmosphere! Great Food.
Thank you for taking the time to review us! We are so glad you enjoyed the atmosphere and food! We hope to see you again soon!
Excellent, food and service great
Thank you for the 5-star review! We are so pleased that the food was excellent and the service was great! See you soon!
Brunch is very good.
Thank you so much for taking the time to give us a 5-star review! We are glad to hear that you enjoy our brunch! See you soon!
This was our 2nd time for brunch at the Boathouse at City Point. We chose it to celebrate my husband’s birthday thinking the service would be as exceptional and considerate as our first visit. I told them on several occasions it was a special treat for my husband’s birthday and an opportunity to celebrate with siblings. Because they confirmed at each inquiry of the occasion, I felt confident it would be just what I hoped to make him feel special. What a huge disappointment!! Not only did they not do anything special to recognize his birthday, they didn’t even acknowledge him or the occasion. I commented to the hostess of my disappointment as we departed and all I got was “so sorry”. She wanted me to speak with the manager, but at that point the damage was done. I gave them my husbands phone number if they wanted to contact him personally but so far no contact has been made. Sadly to say, their image has been ruined for me and I will chose to spend our hard earned money and valued time elsewhere to celebrate the next special event. No matter how good the food is or how beautiful the setting, customer service is paramount.
P.S. To add further disappointment, we also had to wait 30 minutes for our first cup of coffee.
Excellent food, view and service. Great place to celebrate a special occasion. Beautiful interior. Definitely recommend.
Jill, we are so happy that the food, view and service were all excellent! We can't wait to see you for your next celebration!
Great night out with a great atmosphere!
Food was delicious and I enjoyed the entire evening
Crystal, thank you for the 5-star review! We are happy to hear that the food was delicious and the entire evening was enjoyed! See you again soon!
Awesome experience! Loved the staff and the atmosphere was perfect. Our meal was delicious and I couldn’t be more thrilled with the restaurant. Book your date night with the boathouse and you won’t be disappointed!
Shawn, we are so happy that the staff, atmosphere and food were all perfect for you! We can't wait to see you on your next date night!
We had a reservation and our party of 10 was seated quickly and on time. Our server was personable, professional and very competent. Our food arrived in a reasonable time, all orders were correct and at a good temperature. Everyone enjoyed our overall experience and we plan to return in the near future.
Thank you for the 5-star review! We are so glad that your party had such a good experience and that everything met your expectations! We look forward to seeing you again soon!
Another good meal at the Boathouse! Too bad it was too cold to eat outside and take in the views.
Thank you for your review. We're glad you had a great meal! We cannot wait for warmer weather again and look forward to seeing you outside when it's here!!
Excellent food, excellent service, and excellent ambiance for my birthday dinner. I am partial to good seafood and I will definitely go back to this restaurant again and again.
Thanks for your review - and for making us a part of your birthday celebration! We're glad you had a great dinner!
Sara Bitto was a great waitress. Highly recommend her as your waitress if you go there. No drink ever went empty, made excellent food recommendations and checked on us frequently but not to an excessive amount. Mahi-Mahi was very tasteful and excellently prepared. Black Cherry Mojito is to die for.
Thank you for your review! We are so glad that Sara provided you with excellent service and recommendations!! We are also happy to hear you enjoyed the Mahi-Mahi and the Black Cherry Mojito!! We look forward to seeing you again soon!
Great food and great service! I look to going back.
I took my husband there for his birthday. The food was very delicious and the atmosphere was beautiful.
Took my mother-in-law out for dinner to spoil her. Food was excellent and service was great! We’ll be back! We think this place is the nicest restaurant in the tri-city area!!!!
The food was delicious. Had the special...blackened mahi mahi and it was great. Sat near the bar and the music was a little loud so it was hard to hear my soft-spoken friend.
Great!!! Seafood combination broiled is amazing!!!
We went here for my mother's birthday. They went above and beyond to help us celebrate. The service and food were both fantastic. Thank you for making her birthday special!
Great food, Great service and best view in the Richmond/Tri-cities! Love the Boathouse at City Point!