The Berkeley Boathouse

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1. RF

   RandyF

   San Francisco

   22 reviews

   vip
   5.0

   22 reviews

   Dined 1 day ago

   overall5food4service4ambience5

   Great location and very good food our server was excellent! They were very busy and a tad short staffed.

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2. A

   Anonymous

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service1ambience1

   We had a reservation for outside and were first told there were no tables outside, then were told they were setting up a table for us outside. After we were seated we only saw one waitperson on the other side and we didn't receive any service. After about 40 minutes, we left, only having received water.

   Report
3. A

   Anon

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   A fine evening

   Report
4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Enjoyed it. Service was good. Hostess was super nice and sweet! Marmour was a great waiter and enjoyed his service. Would love to come again.

   Report
5. RO

   RODG

   San Francisco

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service4ambience3

   Service and food were very good. The jazz trio, while talented, are not playing the type of jazz suited for a dinner crowd. They seem to be playing for themselves, not the audience. We have eaten there three times in the last six weeks and feel that, short of sitting outside in the cold and wind, we can’t hide. If they played a soft chill jazz it would be SO much better.

   Report
6. MS

   MelissaS

   1 review

   3.0

   1 review

   Dined on May 15, 2022

   overall3food3service3ambience5

   For a celebration, it was a nice venue- the food is underwhelming and the staff was overworked. I wouldn't recommend the fish and chips. I would say that it was worth almost all of the downsides for a)chocolate cake and b) the view.

   Report
7. LA

   LennynA

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food2service1ambience3

   We arrived (4.45pm Sunday May 8) and waited in line for some time since apparently the party in front of us did not have a reservation and the host was naming who they did have. In that list of reservations was mine and as she’s trying to pronounce it she’s making faces and mocking it like saying (what kind of name is this). She finally gets to us and walks us to our tables that weren’t ready. She struggled and rushed to push them together in front of us and threw the wrinkled up menus in the middle of the table on top of plates and whatever else was on the table. It took forever for a server to come and bring waters and take any orders. Appetizers took so long to come out and our sever was just everywhere. (Roger) he seems like a nice guy just needs maybe a bit more training. Food was fine, nothing spectacular.

   The Berkeley BoathouseResponded 7 days ago

   LennynA, thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and how we can improve. We can't help but feel disappointed by your comments regarding our service as providing efficient, pleasant hospitality is how we are known. We will review your feedback internally and hope to have another chance to win you over completely.

   Report
8. LH

   LiyaH

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on May 8, 2022

   overall3food2service2ambience3

   Short staffed. Even the hostess needed to be tracked down. Food was subpar and made me ill a few hours later (smoked salmon). Sister ordered prime rib medium and the kitchen sent it twice prepared medium rare with a sloppy hospital cafeteria presentation. Would not go back.

   Report
9. SL

   SandraL

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food2service2ambience2

   We ordered from the Sunday Mother's Day brunch menu and our waitress brought over the turkey dinner option and said there wasn't what we had asked for and I said it was on the menu and we showed her. She said oh sorry after my mom was so hungry she had already taken a few bites. But weird she wouldn't come over to tell us before she went ahead and placed the order for the turkey dinner. Disappointing and expensive brunch item wasn't worth it along with the service.

   Report
10. OT

    OpenTable Diner

    Unspecified

    1 review

    2.0

    1 review

    Dined on April 25, 2022

    overall2food2service2ambience4

    straight up mid.

    The Berkeley BoathouseResponded on May 3, 2022

    Dear Valuable Guest, we are truly disheartened to hear that your visit failed to reflect the exceptional hospitality we aim to offer our guests and we are deeply sorry for your frustration. We will be reviewing your comments with the team to see how we can make improvements to the guest experience. Thank you for sharing your input.

    Report
11. LI

    LobbingIt

    San Francisco

    18 reviews

    4.0

    18 reviews

    Dined on April 24, 2022

    overall4food4service4ambience5

    Great place for Sunday Brunch. Service from a few individuals is excellent, others, need training. There should be an outdoor check in desk esp. on a sunny day or because they are dog friendly and to check in, you'd have to leave your dogs outside. They don't check their messages if nobody picks up the phone. The eggs were prepared exactly as asked which on a Sunday, is literally impossible. One order of Benedict, runny, CHECK! One order of scramble runny not an omlette, CHECK! Well done potatoes as requested, CHECK! Dog water, CHECK! Our server, Jian couldn't have been nicer and is bending over backwards to ensure customer happiness. Host / Manager ? Invisible and could have lended a hand when everyone wanted checks at one time and busgirl was totally busy.

    Report
12. NT

    NichelleT

    San Francisco

    34 reviews

    vip
    5.0

    34 reviews

    Dined on April 24, 2022

    overall5food4service5ambience4

    Always great service at the Boathouse! Glad calamari is back on the menu. Love the bartenders, they are always so friendly.

    The Berkeley BoathouseResponded on May 3, 2022

    NichelleT, Thank you so much for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our re-introduced item Calamari and lovely hospitality from our stars bartenders. We appreciate your five-star rating and we look forward to see you soon.

    Report
13. l

    lulu

    London

    2 reviews

    4.0

    2 reviews

    Dined on April 24, 2022

    overall4food4service1ambience5

    the hostess did warn us if there would be a 10 to 15 minute delay between ordering and getting our dinner but it was more like 40 minutes and our waiter was sort of out of it .....it was very strange. The view of the Marina sitting outside amd the fire pit was nice their heaters were not working which was weird amd they were out of the Chardonnay Onwamted and the beer my husband wanted. Maybe because it was Cal Day they were overwhelmed? But it wasn't crowded there so i'm not sure what was going on . A little too expensive for what we got also.......

    The Berkeley BoathouseResponded on May 3, 2022

    Lulu, thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and how we can improve. We can't help but feel disappointed by your comments regarding our service as providing efficient, pleasant hospitality is how we are known. We will review your feedback internally and hope to have another chance to win you over completely.

    Report
14. S

    Sarah

    1 review

    2.0

    1 review

    Dined on April 24, 2022

    overall2food2service2ambience4

    Seafood not fresh.Very slow service .Price not worth the food

    The Berkeley BoathouseResponded on May 3, 2022

    Dear Sarah, we are truly disheartened to hear that your visit failed to reflect the exceptional hospitality we aim to offer our guests and we are deeply sorry for your frustration. We will be reviewing your comments with the team to see how we can make improvements to the guest experience. Thank you for sharing your input.

    Report
15. B

    Baddkahrma

    San Francisco

    52 reviews

    vip
    4.0

    52 reviews

    Dined on April 23, 2022

    overall4food4service5ambience5

    A really nice setting and great atmosphere. Food was excellent though the menu is a bit limited. Clam chowder (soup of the day) was a standout, as was the oyster po boy trio. Service was friendly attentive and on top of things. Would definitely return.

    The Berkeley BoathouseResponded on May 3, 2022

    Thank you, Baddkahrma, for choosing to dine with us at the Boathouse Restaurant at Doubletree Berkeley Marina! It's wonderful to hear that you enjoyed a relaxing, delicious meal, and lovely hospitality. We hope you'll visit us again soon for another four-star experience!

    Report
16. L

    Localguy

    Austin

    65 reviews

    vip
    3.0

    65 reviews

    Dined on April 19, 2022

    overall3food3service3ambience2

    Bar looked l

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17. AT

    AnnT

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service3ambience4

    Food was great! Ambiance and location terrific! Service was slow, not great but if you’re not in a hurry, was worth it!

    The Berkeley BoathouseResponded on April 19, 2022

    AnnT, Thank you so much for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our delicious food and ambience and we appreciate the feedback as it's helpful to see how we are meeting your needs and how we can improve. We appreciate your five-star rating and we look forward to see you soon.

    Report
18. RV

    RubyV

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined on April 13, 2022

    overall3food2service5ambience3

    I wanted to take my daughters somewhere nice for dinner. The description of the place didn't state that it was part of hotel or that there was a $30 parking fee. Luckily they validated the parking. As far as the food was concerned, it was over priced and was just ok in taste. Not terrible, but not great. My grandson ordered a pepperoni flatbread that didn't appear to have any pepperoni, was the size of a small pizza and was $19!!! Service was great and they did everything they could to make our experience great.

    The Berkeley BoathouseResponded on April 17, 2022

    RubyV, thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and how we can improve. We can't help but feel disappointed by your comments regarding the experience you had as providing efficient, pleasant hospitality with delicious meal is how we are known. We will review your feedback internally and hope to have another chance to win you over completely.

    Report
19. OT

    OpenTable Diner

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on April 11, 2022

    overall1food1service1ambience3

    This was one of the worst dining experience we have ever had. First of all the hostas was missing when we arrived. After waiting a long time she finally came but she seated the party next in line instead of us. She had attitude. Next we waited a long time for any servers to come to our table. The only person that was effective was the water pourer. When the server finally came it was obvious that she did not understand English. I asked if the chicken wings were flats or drumettes and she did not understand. She made a gesture with her two fingers and said they were all like that so I ordered them thinking they were all flats. When the dish came it was a combination. When I showed it to her she got all defensive and said she told me it was bones. Of course chicken wings has bones. She said she had to call the manager to talk to me and that took another half an hour wait. In the first place after we made our order I saw her standing by the computer terminal for a long long time. No food nor drink came. This restaurant does not have efficient staffing. They seem to not know what they’re doing and there is no coordination. We will not be coming back here ever again.The food was mediocre and the price was definitely not worth it. The wait person never came to apologize and did not act like she was wrong in anyway. Also the parking is not clear. In order to enter the parking lot one must have a hotel key. Since we were not staying at DoubleTree That was challenging.

    The Berkeley BoathouseResponded on April 17, 2022

    Dear Valuable Guest, we are truly disheartened to hear that your visit failed to reflect the exceptional hospitality we aim to offer our guests and we are deeply sorry for your frustration. We will be reviewing your comments with the team to see how we can make improvements to the guest experience. Thank you for sharing your input.

    Report
20. JB

    JBSF

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on April 9, 2022

    overall4food4service3ambience5

    Great food and views, service could be improved. A nice splurge.

    The Berkeley BoathouseResponded on April 11, 2022

    Thank you, JBSF for choosing to dine with us at the Boathouse Restaurant at Doubletree Berkeley Marina! It's wonderful to hear that you enjoyed delicious meal. Thank you for your feedback as it's helpful to see how we are meeting your needs and how we can improve. We hope you'll visit us again soon for another four-star experience.

    Report
21. B

    Brandon

    Tahoe

    1 review

    1.0

    1 review

    Dined on April 9, 2022

    overall1food1service1ambience2

    Extremely overpriced for the value. One and done, I'll never go there again!

    The Berkeley BoathouseResponded on April 11, 2022

    Dear Brandon, we are truly disheartened to hear that your visit failed to reflect the exceptional hospitality we aim to offer our guests and we are deeply sorry for your frustration. We will be reviewing your comments with the team to see how we can make improvements to the guest experience. Thank you for sharing your input.

    Report
22. ME

    MeatEater

    San Francisco

    15 reviews

    4.0

    15 reviews

    Dined on April 5, 2022

    overall4food4service4ambience5

    Food was very good. We sat inside which is open and airy. If it was nicer weather, we would have sat outside with some great views. They were out of several beers on tap. To get there, Waze has you turning into a parking lot about 1/4 mile before you should. It is part of the Doubletree by Hilton which should help when you are looking for it.

    The Berkeley BoathouseResponded on April 11, 2022

    Thank you, MeatEater for choosing to dine with us at the Boathouse Restaurant at Doubletree Berkeley Marina! It's wonderful to hear that you enjoyed our delicious meal. We appreciate you sharing your experience with us, as it's helpful to see how we are meeting your needs and how we can improve. We hope you'll visit us again soon for another four-star experience!

    Report
23. M

    Msgrumpy

    Central Coast

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 3, 2022

    overall5food5service5ambience5

    The whole experience was very nice. Rodger our waiter was wonderful and very knowledgeable. This was a hidden treasure. We will be back.

    The Berkeley BoathouseResponded on April 11, 2022

    Thank you so much, Msgrumpy for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed the hospitality from our star server Roger. We appreciate your five-star rating and we look forward to another chance to welcome you back.

    Report
24. EL

    EverettL

    Los Angeles

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    Very nice place but cold. The food was great because of berkeley food week.

    The Berkeley BoathouseResponded on April 11, 2022

    Thank you so much, EverettLfor taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our Berkeley Restaurant Week Special. We appreciate your five-star rating and we look forward to another chance to welcome you back. Thank you for the feedback.

    Report
25. E

    Ella

    Portland

    2 reviews

    3.0

    2 reviews

    Dined on March 26, 2022

    overall3food3service5ambience4

    This was a nice place to grab dinner for my partner's birthday. It was way too expensive for what we received though. The food wasn't bad but it was simple and I have been to other restaurants that have had similar dishes for maybe half the cost. I feel like this is a place to take your parents/grandparents. It is quiet, the service was really great, and the food was fine and not too fussy.

    Report
26. c

    cbgpgr

    San Francisco

    16 reviews

    2.0

    16 reviews

    Dined on March 23, 2022

    overall2food4service1ambience3

    We had made reservations through Open Table, for outdoor dining and for a birthday celebration. The restaurant seemed uninformed of both. Part of the group came and got cocktails and appetizers. I arrived a bit late (the server had been informed that I was to arrive a bit late), but did not get approached for a drink order so I asked the runner who delivered the appetizer and he said sure he would put the order in. I did not get a drink for >1 hour. The food was GREAT! The server who was not apologetic at all, was angry that I had ordered my drink from someone other than him (even though he still did not get it to me in a timely fashion). After the food came we were going to order more wine, but the server did not come back to our table, until we went to find him to remind him of our birthday cake order. If short staffed, informing us would have been helpful and we might have been more sympathetic. Our server was surly more than apologetic. I felt bad for him since it looked like there was not adequate staffing......but!!! I have been there for brunch which was great (the food and service). For dinner based on this one experience, I was thoroughly disappointed.....the food was very good, but the service colored our experience

    The Berkeley BoathouseResponded on April 11, 2022

    Dear cbgpgr, we are truly disheartened to hear that your visit failed to reflect the exceptional hospitality we aim to offer our guests and we are deeply sorry for your frustration. We will be reviewing your comments with the team to see how we can make improvements to the guest experience. Thank you for sharing your input.

    Report
27. CJ

    CJTA

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    Excellent Sunday brunch in every way. Perhaps the best service we have encountered in years...Thank you, Jian!

    The Berkeley BoathouseResponded on March 22, 2022

    CJTA, Thank you so much for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our wonderful brunch and lovely hospitality from our star server Jian. We appreciate your five-star rating and we look forward to see you soon.

    Report
28. h

    heathert

    Hawaii

    2 reviews

    4.0

    2 reviews

    Dined on March 20, 2022

    overall4food4service5ambience5

    It’s a nice restaurant. It’s attached to a hotel. The outdoor seating is magnificent because of the water and the sailboats. The food is hotel food. The service is good.

    The Berkeley BoathouseResponded on March 21, 2022

    Thank you heathert, for choosing to dine with us at the Boathouse Restaurant at Doubletree Berkeley Marina! It's wonderful to hear that you enjoyed wonderful outdoor setting and lovely hospitality . We hope you'll visit us again soon for another four-star experience!

    Report
29. RD

    RDCMT

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on March 19, 2022

    overall3food3service3ambience5

    We love this location. It is gorgeous. We were told that the restaurant was going to be full and our initial party of 18 would have to be split up even though I said we would need to speak to the group as a whole. I was also told the checks could not be split, so I asked everyone to bring cash. When we got there, we were able to put our group together (two tables side by side) and we were also able to separate the checks. I am unsure why I was told one thing the day before then told another when we arrived. I like clear communication. The food and service today were just okay :( I feel like I paid too much money for a basic tasting meal, at least the company was good. The food was basic and not hot when presented. A few orders were missed entirely causing much longer wait times for some to eat. Also, service was slower than anticipated though the restaurant was not crowded. The servers were kind. We just didn't know what the hold ups in getting food was. We didn't appreciate the server who turned the firepit on. We went over to sit by it before leaving. That was a nice touch. We brought a group of friends here in hopes they would like it enough to return. Most said they will think about trying it again.

    The Berkeley BoathouseResponded on March 22, 2022

    Dear RDCMT, thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and how we can improve. We can't help but feel disappointed by your comments regarding our service as providing efficient and pleasant hospitality is how we are known. We couldn't promise party of 18 at one spot in a day notice however we apologize for the miscommunication. We will review your feedback internally and hope to have another chance to win you over completely.

    Report
30. C

    Caryn

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food4service5ambience5

    What a gem in Berkeley! Came here after work with my coworkers for drinks. I originally had reservation for outdoor seating but the waitress recommended we stay inside because it was windy… great call! It got really cold outside .. probably wouldn’t have enjoyed our food. I ordered their Wagyu Burger with smoked bacon.. it was so yummy. The only downfall I would say is they don’t have raw oysters. The waitress said maybe next week they’ll add it to their menu. All in all .. I would go back. Such a great location/view.

    The Berkeley BoathouseResponded on March 21, 2022

    Thank you so much Caryn for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our delicious Burger and cozy indoor seating. Like our server mentioned, we now have raw oysters and more seafood options in our menu which you could enjoy from. We appreciate your five-star rating and we look forward to see you soon.

    Report
31. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on March 17, 2022

    overall5food5service5ambience5

    Friend in town for business we ordered small bites originally we were going to sit outside by the fire pit but due to the weather we requested seating inside Staff was very accommodating. Our server was very attentive and helpful with wine selection ma and substitutions for vegetarian accommodations. Definitely will come back

    The Berkeley BoathouseResponded on March 18, 2022

    Dear Valueable Guest, Thank you for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed time here in The Berkeley Boathouse and happy to hear that we could accommodate your request. We appreciate your five-star rating and we look forward to see you soon.

    Report
32. OT

    OpenTable Diner

    Seattle

    1 review

    3.0

    1 review

    Dined on March 13, 2022

    overall3food3service3ambience4

    Was fine overall but we were kind of rushed out as they were closing took my colleague’s plate and didn’t let her finish her meal.

    The Berkeley BoathouseResponded on March 21, 2022

    Dear Valuable Guest, thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and how we can improve. We can't help but feel disappointed by your comments regarding our service as providing efficient, pleasant hospitality is how we are known. We will review your feedback internally and hope to have another chance to win you over completely.

    Report
33. OT

    OpenTable Diner

    Orange County

    11 reviews

    vip
    5.0

    11 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    It was our second time here. Awesome location, great food, service could be better but that did not deter us from having a wonderful dining experience. Also a convenient place to have dinner in Berkeley. You feel like you are away from the hustle and bustle but everything is still close.

    Report
34. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5

    Service was stellar! Our server, Roger, made sure that our meals came out promptly and he was so kind and courteous, making sure that my 4 year old got everything he needed. My husband enjoyed his birthday dinner and they even surprised him with a birthday dessert. Wonderful night.

    The Berkeley BoathouseResponded on March 21, 2022

    Dear Valuable Guest, Thank you so much for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our delicious food and lovely hospitality from our star server Roger. We appreciate your five-star rating and we look forward to see you soon.

    Report
35. d

    dajm

    San Francisco

    22 reviews

    vip
    5.0

    22 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    Every visit to Berkeley Boathouse is absolutely amazing!! Beautiful wait staff. Delicious food. Energetic environment. We love it…

    Report
36. NT

    NichelleT

    San Francisco

    34 reviews

    vip
    5.0

    34 reviews

    Dined on March 5, 2022

    overall5food5service5ambience4

    Always great service and we love Louis!

    The Berkeley BoathouseResponded on March 18, 2022

    Thank you so much NichelleT for taking a moment to share your thoughts about your recent visit to the Boathouse Restaurant at Doubletree Berkeley Marina! We're so glad that you enjoyed our hospitality from wonderful Bartender Luis. We appreciate your five-star rating and we look forward to see you soon.

    Report
37. YL

    YoungL

    San Francisco

    19 reviews

    vip
    2.0

    19 reviews

    Dined on February 27, 2022

    overall2food2service1ambience3

    The food was bland, service atrocious, and wait time is awful. Will never be back.

    Report
38. d

    dequeen

    San Francisco

    18 reviews

    4.0

    18 reviews

    Dined on February 27, 2022

    overall4food4service4ambience3

    It was our first experience. Limited menu, probably due to Covid.. I ordered bagel with the fixings..no bagel! Had English muffins, it was ok..I like people who problem solve! Nice views, parking was free.. It was as decent. I might go back and try dinner !

    Report
39. RS

    RuthS

    San Francisco

    21 reviews

    vip
    4.0

    21 reviews

    Dined on February 20, 2022

    overall4food3service4ambience3

    The Berkeley Boathouse is part of the Berkeley Doubletree hotel. I made a reservation there because I wanted to dine outdoors with a friend. It's pretty good for hotel food. Service was friendly and efficient. I was there on a day when the restaurant had very few customers so it lacked the good vibes that people add to the ambiance

    Report
40. JB

    JorgeB

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on February 20, 2022

    overall3food2service3ambience5

    Not truly a brunch experience... food was nothing out of the ordinary...

    Report