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The Grand Staircase - The Madison Concourse Hotel, Madison, WI

The Madison Concourse Hotel

4.5 (69)
$31 to $50
Contemporary American
1 W. Dayton Street, Madison, WI 53703

Make a reservation

2 people
7:00 PM

About this restaurant

  • Great for brunch
  • Good for special occasions
  • Kid-friendly
Join us for a special holiday brunches in our Grand Ballroom!

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, American, Bar / Lounge / Bottle Service
  • Hours of operation
    Brunch Sun 9:30 am–1:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Bring the family to enjoy special Holiday Brunches in our Grand Ballroom!
  • Neighborhood
    Madison
  • Cross street
    Wisconsin Ave
  • Parking details
    Complimentary parking provided in our underground ramp
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

What 69 people are saying

The Madison Concourse Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.3Service
  • 4.0Ambience
  • 4.0Value

NoiseModerate

Loved For

  • Wisconsin

    Great for brunch

  • Wisconsin

    Good for special occasions

  • Madison

    Great for brunch

  • Madison

    Kid-friendly

  • Madison

    Healthy

  • Madison

    Good for special occasions

Review summary

AI-generated from verified diner reviews
The Madison Concourse Hotel offers a delightful brunch experience with a diverse menu catering to various dietary preferences. Guests praise the "awesome variety of tasty food" and "excellent service." The ballroom setting is "well-organized" with "plenty of seating." Some challenges with large party reservations are noted but overall, the experience is deemed "wonderful."
69 Reviews
  1. Amy

    Minneapolis - St. Paul2 reviews

    3.0

    Dined on May 11, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Overall decent food and choices. Plenty of room and seated promptly. The host lead us to our table and didn’t explain anything. We sat for a bit and then decided to get food. I had a water refill 2 times and Ian came to the table once for bar drinks. The 18% gratuity was ridiculous as we did all the serving ourselves. We were a party of 8(1 child) and our bill was over $500 including tip. Not worth it!

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  2. Wendy VIP

    Wisconsin15 reviews

    4.0

    Dined on May 11, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great job accommodating so many people on Mother’s Day!

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  3. kory VIP

    Chicago / Illinois4 reviews

    5.0

    Dined on May 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brunch  exceeded everybody’s expectations and the service was absolutely perfect and the flowers were gorgeous. The food was excellent too. Thank you so much!

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  4. Lance

    Wisconsin4 reviews

    5.0

    Dined on May 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Mother’s Day Brunch was wonderful! Prime Rib was so tasty! Awesome variety of tasty food!

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  5. Sandy

    Tampa / Central Florida West1 review

    4.0

    Dined on May 11, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3
    For a large buffet the food was good and fresh. It was very well organized.

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  6. Chris

    Chicago / Illinois8 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We enjoyed a delicious Easter Brunch with a variety of foods for everyone. We had very attentive wait staff. We will be back next year.

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  7. michelle

    Detroit / Eastern Michigan12 reviews

    2.0

    Dined on April 20, 2025

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3
    We had a reservation for Easter brunch at 1:15. The seating was very disorganized. We finally were seated at about 145. When we sat down, the table cloth was soaking wet as if someone had spilled something on it prior to a seating. The waiter assured us that they changed the Table cloths between every visitor, but that has to be impossible, considering our laps were soaking wet from the tablecloth as we sat down. We were missing all of our flatware. It took quite a bit of chasing down to find someone to bring us some flatware. After we ate, everything was cleared, including all of our flatware so we didn’t have any flatware for dessert and we weren’t brought any flatware for dessert so we had to chase someone down to find flatware again. Overall, I think this was a very disappointing experience. The food was average. 

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  8. Bob

    Wisconsin1 review

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I love raw oysters. I think the Concourse has had them at past brunches. I hope they can bring them back in the future. Otherwise, the food choices were outstanding. Everything I sampled was delicious.

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  9. Pamela

    Wisconsin2 reviews

    4.0

    Dined on April 20, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was great, wait time was minimal, everything was organized well and we very much enjoined our Easter Brunch. One note, if you need to make reservations for Easter Brunch for more than 12 people (we had 20 people) it is very difficult. We called the hotel directly as directed on the reservations website for parties larger than 12, but were only connected to voicemail and our messages went unanswered, We emailed the email address associated with the Easter Brunch, again that went unanswered. And when we ended up making two separate reservations, one for 11 and one for 9 while stating in the “Special Notes” section that we wanted to be seated together, we arrived to be seated very far apart and told nothing could be done. We had discussions with several people and they finally figured out a way to move one of our parties next to the other party so that we could be together for our Easter Brunch. While everything about the brunch was wonderful, making a reservation for more than 12 people is next to impossible and very frustrating. As we hope to continue our tradition of attending the Easter Brunch together each year I hope this difficulty will be addressed in the future.

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  10. Shelley

    Unspecified1 review

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food! Outstanding staff! Our fourth year in a row for us.

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FAQs

The Madison Concourse Hotel is rated 4.5 stars by 69 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Wisconsin
  4. Madison
  5. Madison

Make a reservation

2 people
7:00 PM
Google Map for The Madison Concourse Hotel

1 W. Dayton Street, Madison, WI 53703

Additional information

  • Cross street
    Wisconsin Ave
  • Neighborhood
    Madison
  • Hours of operation
    Brunch Sun 9:30 am–1:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, American, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Complimentary parking provided in our underground ramp
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
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