TGI FRIDAYS - Indianapolis (Keystone)
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Food was very good. Service was too. Value was quite good although didn't realize when we planned to go that the special had a really limited choice (anticipated it would be limited but surprisingly limited), some servings were lunch portions and the 1 dessert offering was choc. bundt cake and a very small portions. Still a good buy and we would take advantage of the special again.
It was freezing outside and to walk into a restaurant with the heat not working... my goodness! Customer service wasn't so good either.
We were Greated and was served our drinks However they never came back to take our order. We were hungry so we left and went somewhere else for a meal
I understand it was very busy, but service was slower than average even for the super busy place. Otherwise everything was as expected, no issues at all. Thank you very much!
Everyone from the moment we walked in was fabulous!
Great food as always and great value
Everything was great and server was very accommodating...only complaint I would have is very cool by the windows...next time I’ll ask not to be seated there...
I eat here daily for lunch!
I love the service!
Had a delicious glass of Prophecy pinot noir
We confirmed our reservation through Open Table but when we arrived at the restaurant we were told that they do not take reservations from Open Table or by phone.
Our waiter was very professional; unfortunately he was hampered by a VERY slow kitchen. Neither of our dinner orders were correct - a steak ordered rate was served well done and the steak and ribs combo was served without the steak. The waiter returned the dinners and brought us what we had ordered.
The restaurant seemed disorganize in that the waitstaff and bussers were speed walking from the dining area to the kitchen without much food getting served. The restaurants as. It crowded so the delays weren’t caused by a surge in diners.
I doubt we will return; I hope the waiter will move to a restaurant that will be worthy of his competence.
was there at 5:30pm, only a few people there, 20 minute wait, because they said no waiters, only 1 waiter...had to set in bar area, very slow there, as everyone was coming to the Bar area......steak was small, mashed potatoes were cold, and slow service for 4 of us.....not a good experience....
I don't like the fact that they won't accept and open table reservation on a Saturday. On her than that, food and service was great.
We love the food and the kid friendly menu.
We love the desserts and the prices.
I had an excellent experience! Our waiter was really nice and efficient!
I came with my wife and a friend for an evening meal. There are many food options from which to choose, and the prices are quite reasonable. The service was good and it was not too crowded considering it was a Saturday evening.
Not very good. Haven't been to TGIF in years, menu has gone downhill. No match for Chilis and Applebee's and certainly nothing worth waiting an hour for. They were telling people 20 minutes wait but almost half of the tables were open.
Food was delicious and great friendly service!
Out with a friend
The menu has a lot of good choices. I appreciate you can make reservations.
Let's see, when we arrived at our designated time, there was no one waiting in the waiting area and several empty tables within view, but we were told that there was a 30 minute wait. When we explained that we'd reserved a table, the hostess rolled her eyes, gave us a dirty look and told her co-worker that she was "so over open table". At that point, I was ready to leave. But my husband felt more forgiving and we we were seated pretty quickly by the hostess with the bad attitude, so we stayed. We ate a decent meal, and when we went to pay the bill, the waiter very comfortably slipped my husband's credit card into his apron. When he came back with the check to sign, none of us noticed that the card was not with it. We paid, and went to a movie. When we got home we realized we didn't have the credit card, called Chase and found out that in less than 3 hours, someone went on a $3,500 tennis shoe and sporting goods shopping spree at the mall behind the restaurant. We called and spoke with a very nice manager (who has never followed up) who said that our waiter told her that some other guests just happened to see some teenagers swipe the bill folder along with his tip, darn it, off our empty table. You figure it out. We'll not be going back.
When we mentioned we had reservations the hostess said that she needed to see the e-mail confirming our reservations. We were taken back by this and looked around and they had plenty of tables (so really we did not need reservations). I looked at my husband and he said he left his phone at home. I asked why are we needing to show the confirmation and she said that just anyone can come in and say they have reservations or look on their screen and see the last name. I would suggest if you make reservations to carry your phone. Food was ok and we had a waiter that was new so we were patient with him knowing how the first week can be.
Endless appetizers were fair at best.
The floor was wet when we arrived. Although they had caution signs out, it was slippery and we had two people in their 70's and someone with recent knee replacements so certainly less than ideal.
We arrived around 11:45 am so there weren't very many tables yet. Our food still took a half an hour to arrive. It was certainly edible but nothing special and the iced tea may as well have been water. Overall, not as good as we expected.
Seated in a timely manner, it just took forever for the food to arrive.
Service and food were good. Noise level was kind of high but its Friday night so thats expected. Shout out to the newly engaged tonight congrats!
The waitress was unprofessional and not friendly at all. She spilled some of the drink on the table and did not wipe it up. She says. "Wow I spilled some" but my son had to clean it up. She got a total of $1 for her tip. Be nice next time!!!
Sat at the bar and they are great
went with friends, for $10.00 appetizers, OUT of 1/2 of them, not very good.......did not stay as we wanted bb chicken (OUT), flatbread (OUT), and potato skins (OUT), WHY????? needless to saw we left.........not a good way to get people to come.........
TGI FRIDAYS - Indianapolis (Keystone) does offer delivery in partnership with Uber Eats.
TGI FRIDAYS - Indianapolis (Keystone) is rated 3.9 stars by 29 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.