Texas de Brazil - Woodmere

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1. z

   zzzzzz

   Cleveland

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food2service2ambience2

   The salad bar has good selections. The quality of the meat has gone down since our previous visit. We were asked how we like our meet done. That was pointless, the meat servers had no idea of our preferences. Basically, we got what the servers decided. When we asked for a specific cut or piece, the servers ignored our requests. It seems to me that there are not enough wait staff. Thus, the service has suffered greatly. For example, the side dishes arrived after we were well into our meal. We were told to get a clean plates each visit to the salad bar. But the dirty plates were piling up at the table. When the plates were finally being collected, we had to prompt the waitress to take all dirty plates. It also seems that there is a lack of training. We had to pass everything served by our waitress from one end of the table to the other. When collecting items from the table, again we had to pass them to her. One meat server was not very pleased that I was holding the dirty plate from my wife (just when he was about to serve me) stating some safety issue. He did offer to take the plate away afterward. This made me felt like I have broken one of their rules in order to help my wife with a dirty plate. This whole experience made it hard for us to paid the 20% tip as required because of our party size of eight. But tipping in the US is another story.

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2. V

   Veronika

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Great food. Fantastic service. Fun atmosphere. My husband and I had a wonderful time. Thank you to everyone working there that made it an enjoyable experience. Definitely will return!

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3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Our waiter Ryan was an amazing server and would go back just for that and the food was good as well.

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4. AB

   AshleyB

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience1

   The waiter was not refilling drinks Didn’t pay attention to requests Reaching over for evey time she came The guy would ask do I want meat after card gulp green I say yes they still walk off. Very disappointed I will never go back

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5. SP

   SelfProclaimed

   Columbus

   6 reviews

   vip
   1.0

   6 reviews

   Dined on January 29, 2023

   overall1food2service1ambience2

   It is normally a great chain. Avoid this particular branch until staff and management gets retrained by corporate. They are operating very different from all the ones I have ever visited.

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6. MT

   MandyT

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on January 29, 2023

   overall4food4service2ambience3

   I wish our waitress came around more often, drinks sat empty for a bit. We would have liked more mashed potatoes we weren’t given enough for a party of 10.

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7. A

   Ashley

   1 review

   5.0

   1 review

   Dined on January 29, 2023

   overall5food5service5ambience5

   Good experience. Salad area was clean and all the food was still fresh. The meat was prepared to our liking when asked. Server was awesome and had great customer services. It was very crowded but that did not decrease the staff and cooks ability to prepare good and fast services. The system went down so we waited for 30 minutes to receive our bill but the manager and staff were still nice and accommodated all guest for the wait. Great birthday dinner for family. Cannot wait to go back.

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8. S

   Sarah

   1 review

   2.0

   1 review

   Dined on January 28, 2023

   overall2food2service1ambience3

   Short staffed, slow service, okay food for 250$ for 4 people. Would not recommend the Woodmere location.

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9. AR

   AnnaR

   1 review

   5.0

   1 review

   Dined on January 28, 2023

   overall5food5service4ambience5

   Food is excellent and the atmosphere is great. It is a little noisy.

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10. S

    Steiner

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    overall4food4service1ambience4

    Waitress was pretty lame, came to the table too infrequently and wasn't very enthusiastic about doing a great job when it came to clearing plates, filling water glasses, overcharged for full meals when we had light meals (she had no idea which we had eaten)...

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11. EB

    EmilyB

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    overall4food4service4ambience5

    With where our seats were, we had trouble getting meats to our table but I really love this restaurant!

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12. CW

    CherryW

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience5

    We always have a good time here.

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13. KH

    KennedyH

    1 review

    3.0

    1 review

    Dined on January 27, 2023

    overall3food5service5ambience5

    This was our first time going so we weren’t sure what to expect. Our sever was phenomenal with answering any questions we had, making sure our drinks were topped off. She wasn’t pushy and we did not feel rushed at all during the meal! Just be cautious if you wear a coat and leave it on the chair - meat juice from the carvers dripped onto my coat and stained it in several spots. The carvers often stood right over our empty seats (where my coat was) so I do wish they had been more cautious/attentive.

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14. AC

    ACM1

    1 review

    5.0

    1 review

    Dined on January 24, 2023

    overall5food5service4ambience4

    First time dinning here. Food was very very good. Everyone was very nice. The only thing is the sticker shock of drinks and deserts on bill. Don't get me wrong, food was great but 10 dollars for a piece of chees cake, I think a bit high. I tell others its very good food, but just be aware of the a la carte items.

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    The food was lovely! Great selection on the food bar and overall. Would recommend this to anyone

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16. BD

    BillyD

    1 review

    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5

    Best visit yet. Food was amazing, quick and frequent. Server was very personable.

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17. OT

    OpenTable Diner

    Toledo

    2 reviews

    5.0

    2 reviews

    Dined on January 18, 2023

    overall5food5service3ambience5

    Great food slow getting drinks.

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18. BH

    BigHoss

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on January 16, 2023

    overall1food3service1ambience3

    Service was lacking, had to chase down waitress several times just to get a beverage.

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19. n

    niteoutonthetown

    Cleveland

    6 reviews

    3.0

    6 reviews

    Dined on January 15, 2023

    overall3food4service3ambience4

    Very expensive- poor service

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20. SS

    ShannonS

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Food was great! Our waitress was great! Loved everything!

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21. LP

    LynneP

    1 review

    3.0

    1 review

    Dined on January 11, 2023

    overall3food5service2ambience5

    Amazing meat, fresh salad bar, food is excellent, service not so much. Had to refill our own water, ask repeatedly for more meat to come around, and to have our plates removed. We simply weren’t checked on much. With a minimum of 18%, plenty of visible staff, and especially having our own waitress (who didn’t have to bring out our food), I expected top notch attention.

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22. AM

    AbdelazizM

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    as usual the salad bar was really good. the meet cuts are fabulous

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23. TG

    TerryG

    Los Angeles

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    overall3food3service4ambience4

    Some of the meat was dry and not so juicy ... some was very good ... it was just not as good as I was hoping overall.

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24. CM

    ChrisM

    Cleveland

    6 reviews

    2.0

    6 reviews

    Dined on January 7, 2023

    overall2food5service1ambience4

    This is my third time at this particular location, and the worst experience I've ever had at this location. First 2 times I was here, there was no issue at all. I don't know what the problem was this time around, but 45 minutes to get a refill is unacceptable. Asked for a drink menu, and then nobody coming back to take my order so I can have a drink was just sad. I watched other people go pick the water pitcher up and refill their own drinks. We had a trainee and a trainer working the corner where we were seated. Both need a retrain.

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25. BR

    BrianR998811

    1 review

    2.0

    1 review

    Dined on January 7, 2023

    overall2food2service2ambience2

    Very overpriced. We went for a birthday celebration and our service was not great. Took forever to get our drinks. Very noisy and could not hear what waiter was saying and also what the meat guys were saying. Food was mediocre to say the least. I am not a big meat eater so I opted for just the salad bar and let’s just say I ate a $40 salad and 3 pieces of bread with butter. I also ordered a bottle of moscato it was $49!!!! This type and brand of moscato retails in stores for 11.99! What a rip off to say the least. Our bill for 2 dinners (one being the light dinner salad bar only) and a bottle of wine and one mixed drink was $155 that was before tip! Like how? I will never dine here again! How do people afford to eat at places like this? Let’s just say when we left there I had to stop on the way home and get fast food!

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26. JE

    JillianE

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Shyanne was a great waitress! Very attentive. The food was all great, I’ll be back soon!

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27. KW

    KelliW

    1 review

    2.0

    1 review

    Dined on January 6, 2023

    overall2food4service1ambience2

    Food was good, service was terrible. Waited a half an hour for the server to come back to the table. Only had one drink because she never asked if we would like another. By the time she asked if we wanted dessert I just wanted to leave. Never cleared our plates.

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28. BF

    BrandonF

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Staff was amazing and very polite! Food was out of this world amazing!! It was worth every penny and then some.

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29. VR

    VanceR

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food3service2ambience4

    One of the worst restaurant outings ever VERY Rude Staff!

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30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Colin was awesome! Attentive but not overbearing. Everything we ate was phenomenal! Thanks again Nicole

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31. LC

    LeCoreano

    Cleveland

    11 reviews

    3.0

    11 reviews

    Dined on January 1, 2023

    overall3food3service3ambience4

    Took my family on New Year's Day...but was disappointed. 2 of my party had the full menu, while the other 3 had salad bar only. The meat was dry and very chewy, whether we chose beef or chicken, and I decided not to eat more of the meat selections due to loss of appetite. That is worrisome, because the signature food is quality meats served on skewers. Decided to have another serving of salad bar. The salad bar was good, but noted luke warm soup, dried out salmon, but it was very clean at the salad bar. Service was slow even though it was not busy that time of day. Our server was very polite, but just didn't seem to have the speed or sharpness to fill our waters, or check on my party. I spent over $230 and tipped my server a 13% tip. For that amount of money, I would expect a first class experience. I would think twice about going again because it was a special occasion, and I have had better food and service on regular days. For the value of the money, I did not think it worth it to go on New Year's Day.

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32. JD

    JamesD

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Fabulous ! Food all was very tasty Meat just kept coming Great Server.

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33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    We were seated and waited for a waitress for 15min. When she came over to take our drink order she never brought us water or the drinks . We ate from the salad bar they need to be replenished (no rice )and 30 min later we still had no water or drinks. My boyfriend went over to the bar to get a coke and water and was met with the bar tender nasty attitude . Her excuse for being rude was she didn’t know we were seated at a table. Because if she did I guess she would have been nicer to him asking for water and a coke ? I don’t know . When she did get water for us she combined two empty pitcher to creat enough water to give us the ice was melt already. She probably should have went and got fresh ice and water. Then she said they were so busy that why we waited so long for water and a coke . The actual waiter never brought us bread and mash potatoes and banana to the table. The bar tender came over and asked if need bread and mash potatoes. I wait over 1 hour to get the chicken wrapped with bacon served. There was only 5 different meats going around usually there are more options. The salad bar had no rice and most everything needed to be replenished. This place usually is very nice place to to eat just not in Ohio . Texas does a way better job of giving you a better experience . I would not go here again .

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34. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Great place and food was delicious. Everyone was so nice !! Great service. !!!

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35. SF

    SF09

    1 review

    4.0

    1 review

    Dined on December 31, 2022

    overall4food4service3ambience4

    Very busy so waiter was not able to be as attentive.

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36. C

    Cary

    Cleveland

    12 reviews

    5.0

    12 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Food and service were Class A. However, we had no idea the desserts were priced a la carte.

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37. JK

    JaimeK

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Food was amazing. Definitely will be back in the future to come. Waitress was also super nice and friendly.

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38. K

    Kyler

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food5service3ambience3

    Food was delicious. Place was pretty busy and like everything else lately understaffed. Our waiter must've had 10+ tables and still took pretty good care of us. Our beer and wine took a lot longer than expected to get to us but again, one server for 10+ tables and it was pretty busy. I would say even at $130 for two (and some beers) what we're eating it is a good value. Where else would you get such variety with these high end meats. I left with a full belly.

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39. OT

    OpenTable Diner

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on December 28, 2022

    overall3food3service4ambience3

    Overall, we enjoyed the variety of meats. That’s the big and unique feature here. Bubbly friendly server and meat servers came around quickly. Considering a busy holiday crowd, the service was very good and I recommend for a casual friends or family gathering. As others noted, several meats served well done with no medium rare pieces. All were well spiced and tasty. The flank steak was our perfect option. Salad bar was good and above average variety, average quality. . Loved the roasted pineapple slices. Ohio people probably rate food higher but I am confessed elitist from New York. It is unavoidable that some sauce and meat juices will spray when the servers cut, and the ladies complained about spots on their coats, which they cleaned that night with spot remover. A good value if you want to stack up your plate with meats. It is not on our wish list to return soon, but clearly a favorite for other diners.

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40. JS

    JackieS

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    Awesome experience. Awesome staff super attentive the food was never ending and so amazing! 10/10

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