Texas de Brazil - Westlake

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1. BC

   BethanyC

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food3service1ambience4

   Server was very slow. Long wait for drink... even the meat to come around. This was a birthday celebration. Disappointed!

   Report
2. GZ

   GinnyZ

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service5ambience4

   Everything was great. The only complaint I have is it took quite a while for service. We sat for more than 20 minutes waiting for proteins

   Report
3. N

   Nate

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Excellent food and excellent service! Our go to restaurant every time we go to Crocker Park. Justin was awesome and we will be back soon because of him and the excellent experience we have every time we dine with Texas de Brazil.

   Report
4. JJ

   JoshuahJ

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   This was my first time. It was a unique experience. I will return again.

   Report
5. PL

   PaulL

   Richmond

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   overall3food3service5ambience4

   We were a bit disappointed in the quality of food at this location. We are regular customers to Texas De Brazil and just recently moved back to Ohio from Richmond. Our previous go-to was at the location in Short Pump, VA. The meats were under seasoned which was a bit surprising to us. We’ve been to other locations including a few in DC area and never had this issue. The salad and hot bar were okay - potatoes were a bit dry and the salad bar foods were just under par. We plan to visit the other location on the east side of town and hopefully it will be a better experience. The service was great and our waiter was awesome.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience4

   The food is cooked to perfection.

   Report
7. MU

   MichaelU

   Cleveland

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience4

   Definitely a must have eating experience. Everything they do is done exactly right.

   Report
8. LR

   LoriR

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on January 17, 2023

   overall5food5service5ambience5

   Favorite restaurant! It only gets better as people recognize me and already know how I want my meat. And, it is awesome to be genuinely "welcome back; good to see you!" etc.

   Report
9. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on January 15, 2023

   overall4food4service5ambience5

   The food was great. Personally I was not a fan of some of the meats - they all had a specific similar taste I didn't care for. For the most part, loved it!

   Report
10. JH

    JoshuaHut

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food5service1ambience4

    Worst experience ever. Got there half hour before reservation, got seated 20 minutes after, and that's only because we said something to the manager. Meat rarely came over to our table. We saw our waitress twice. Once for drinks, once for check out. My wife never got a refill and had to drink water. Our friends order a alcoholic drink. After 20 minutes of it sitting at the bar, we went and got it ourself. Horrible experience. It wasn't even that busy once we got seated. Bathroom had no paper towels or toilet paper either

    Report
11. BS

    BrianS

    1 review

    4.0

    1 review

    Dined on January 15, 2023

    overall4food5service3ambience4

    Overall, a very great night dining. Restaurant was packed full and servers / carvers were doing everything to keep up with demand. My suggestion would be that the patrons, not the restaurant, exercise better patience when enjoying this style of dining experience. This isn't a race to eat the most but an experience to enjoy the delicious food, experience and overall company that you are enjoying the experience with.

    Report
12. JW

    JenniferW

    1 review

    2.0

    1 review

    Dined on January 14, 2023

    overall2food4service2ambience2

    Wait staff was not all attentive. We never were offered all the different kinds of meat. Our table was right inside the door. Very cold and drafty. The other people waiting for their table were all around us and watching us eat. It was uncomfortable. The waitress rarely came back to offer refills and we waited a long time for her to bring our bill. We did ask our waitress how to get other meat offers and she said she would put a note in but we didn’t see them.

    Report
13. SP

    SweetP

    1 review

    3.0

    1 review

    Dined on January 14, 2023

    overall3food4service4ambience5

    I had just an okay experience at this restaurant. It was difficult to get the meat I had to chase down the meat guy to let them know that we needed food. My water had no ice in it and my mashed potatoes were served lukewarm. Someone had their dog at the salad bar.My bill was $167 for two of us and I do not think I’ll ever go back. I was hoping for a better experience because I do not mind paying for quality.

    Report
14. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 14, 2023

    overall3food3service3ambience3

    Birthday late lunch

    Report
15. JS

    JaredS

    1 review

    5.0

    1 review

    Dined on January 13, 2023

    overall5food5service5ambience5

    The salad bar is amazing! So fresh and different than the norm. The staff is friendly and helpful. The meat selection is amazing!!!

    Report
16. CS

    CourtneyS

    1 review

    2.0

    1 review

    Dined on January 8, 2023

    overall2food3service4ambience3

    I don’t recommend not going, but for myself and my husband it was not worth the money spent. A little disappointed in the food. Not likely to ever dine there again.

    Report
17. LR

    LizR

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    My husband and I have been here twice before but always wanted to take our 3 young adult children. They loved it as much as we do

    Report
18. J

    Joseph

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Great food fast service polite staff. The ones bringing the meats around where fast and polite

    Report
19. OT

    OpenTable Diner

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on January 8, 2023

    overall5food5service5ambience4

    Overall great experience. Even though we had a reservation, when we arrived (early) we still didn’t get our table till we’ll past our reservation time. Not a big deal. Other than that… everything was FANTASTIC. food was GREAT, and our server was INCREDIBLY attentive.

    Report
20. JC

    JerryC

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service4ambience5

    Food was really good and the server came around frequently.

    Report
21. MS

    MaryjaneS

    1 review

    3.0

    1 review

    Dined on January 7, 2023

    overall3food3service2ambience3

    Food was mediocre, service was very lacking. Mostly the issue with our waitress seeming reluctant to want to serve our table since the moment we were seated. Two people in our group ordered alcohol which was never offered a refill. You’d think she would want to up her bill avg for more tip. She was practically non existent the whole night. Food was annoying, the filet never made it to our table even after two requests.

    Report
22. B

    Birthdaydinner

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food4service3ambience4

    Server wasn’t very friendly…. Didn’t even ask if we wanted dessert and meat could’ve been cooked a tad more

    Report
23. KK

    KelleyK

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on January 7, 2023

    overall5food5service5ambience4

    Good option for a special occasion but seems on the crowded side. But I'm still cautious during the tripledemic so others may have no problem with it.

    Report
24. IU

    michaelIU

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service1ambience2

    Service was poor. All of the meets were grossly over cooked.

    Report
25. C

    Camster0417

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Wow! Our first time at Texas de Brazil and it was fantastic! Our server was excellent, the gauchos came around often but were not intrusive, and the food was delicious! I believe it’s a great value for the money. Much better than some other high end steak houses.

    Report
26. NC

    NicholasC

    1 review

    5.0

    1 review

    Dined on January 3, 2023

    overall5food5service5ambience5

    Enjoyed my husband's birthday celebration. Great food.

    Report
27. SP

    SandyP

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Service was great no issues or concerns and food was very good no issues!

    Report
28. MS

    MaryoryS

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Great choice to go !!! 💯 highly recommended. Fantastic!

    Report
29. GR

    GregoryR

    South Wales

    1 review

    2.0

    1 review

    Dined on December 31, 2022

    overall2food2service2ambience4

    New Year’s Eve and patrons entered wearing sports jerseys. Ten minute gaps in gauchos serving. BOO

    Report
30. TJ

    ToddJ

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    The GM was out serving as well as the Gauchos! Food was great, service was very good as well!

    Report
31. j

    jesse

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    My girlfriend went there for the first time for our anniversary, she loved the food and will go back again

    Report
32. OT

    OpenTable Diner

    Columbus

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Food and staff is always great.

    Report
33. DW

    DavidW

    1 review

    5.0

    1 review

    Dined on December 28, 2022

    overall5food5service5ambience5

    First time visit that will definitely lead to more visits

    Report
34. RC

    RellC

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food3service1ambience2

    This was our first time visiting Texas De Brazil in Westlake, I'm almost sure it was our last, we were there for almost 2 hours, we waited and waited and waited for the meat carvers to come to our table( all 3 of our green tokens were face up indicating we were ready for the carvers) , it seemed as they came out of kitchen area they went left or right every time and our table was in the middle, tables to left and right got served timely but not our table, it was really a bad first experience for my family and an expensive one at that,

    Report
35. D

    Dan13

    1 review

    1.0

    1 review

    Dined on December 27, 2022

    overall1food3service1ambience3

    I’ve come to this texas de Brazil a few times in the past and I loved it every time before. However I brought 3 friends who had never been there before and I don’t think they’ll be returning. This last experience unfortunately wasn’t the best by any means. When we were seated at our table by the door no one came and asked us what we wanted to drink for about 15 minutes. We never got refills on our waters the entire time besides when one of us went up to the bar to ask the bartender to refill our waters for us. We never received the bread, potatoes, or the little bananas that we were supposed to get when we first got in there until about an hour and a half after being at the table. And last, we had to ask numerous different times just for the guys to actually bring us any of the different meats cause they weren’t coming to our tables near the door. Needless to say, if I get told that I’m being seated by the door again I don’t think I’ll be eating there. Very disappointed considering I paid around $150 after still tipping for a meal that I probably would’ve enjoyed elsewhere more for cheaper.

    Report
36. SK

    ScottK

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food2service2ambience3

    Maybe is just because I am comparing it to their Chicago restaurant, which is excellent. Westlake just was not the same. Salad bar was missing items listed on the website, meat was slow coming out and their were up charges on some kinds. After paying the up charge on lamb chops, when they came they were really bad. The the service was overworked pulling double duty as waiters, meat servicers and bus boys.

    Report
37. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food5service1ambience4

    Food was fabulous We were first one there as a table of 4. Dinner lasted almost 3 hours because a table of 8 took all the food and the gouchos kept going to them. By end of night several people complained to management. I asked manager if they owned the place lol. Us and table next to us asked gouchos to take a path the other way around restaurant so as to bypass that table because they continually cleaned off every skewer and when they left they complained about bill for 20 minutes which put waitress further behind. She was so overwhelmed already that people were waiting forever for drinks. But we waited it out and the food was marvelous.

    Report
38. H

    Holly

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Justin was our waiter he was amazing. Great way to spend Christmas! Thanks for the wonderful evening

    Report
39. LO

    LisaO

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food1service3ambience3

    Meat was fatty and didn’t seem like quality beef. Same with pork and chicken.

    Report
40. D

    Debb

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food2service1ambience3

    The waitress didn't tell us how the desert wasn't included in the dinner price. We over spent. Wasn't happy with meat being only steaks, pork and lamb. We wanted sea food as well there was only cold shrimp. Price is over what it's worth. The waitress told me there wasn't any Brazilian flan existing, when I saw the Brazilian flan picture in the website.

    Report