Terrazza

Terrazza reviews from people who’ve dined at this restaurant. Based on recent rating.

1. W

   Wendy

   Oxford15 reviews

   3.0

   Dined on September 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   This is the third and last time I will eat here. The service and attention to the customer is poor. I ordered a drink before my food and it arrived at the same time. The salad was pre planted and too cold, and consisted of tinned tuna. I took 10 minutes to attract anyone's attention to pay my bill despite telling the staff on entry that I had a meeting to go to. As a single person eating alone, apart from having an outside table with a view it was a depressing experience.
   

   TerrazzaResponded on September 23, 2024

   Thank you for taking the time to leave a review, we sincerely apologise for the experience you had at our restaurant. Your feedback is invaluable, and we are already taking steps to address this. We hope for the chance to provide you with a better experience in the future.
   

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2. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on September 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and food. Ambience was very good..
   

   TerrazzaResponded on September 20, 2024

   Grazie for the lovely review! We're so pleased you enjoyed your time with us.
   

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3. S

   Sara VIP

   London21 reviews

   5.0

   Dined on September 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location and lovely food. Warm welcome from the team and excellent service
   

   TerrazzaResponded on September 16, 2024

   Grazie for the lovely review! We're so pleased you enjoyed your time with us. We hope to see you again soon!
   

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4. K

   Kim

   Cambridge1 review

   5.0

   Dined on September 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely lunch here - food and drinks were great quality, service was friendly and we even got a surprise dessert for my sister's birthday!
   

   TerrazzaResponded on September 10, 2024

   Grazie for the lovely review, Kim! We are so glad you enjoyed your time at Terrazza. We hope to see you again soon.
   

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5. R

   Rachel

   London1 review

   5.0

   Dined on August 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food as usual, excellent service and good price.
   

   TerrazzaResponded on September 2, 2024

   Grazie! We are so glad you enjoyed your time with us. We hope to see you again soon.
   

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6. D

   David

   Cambridge5 reviews

   3.0

   Dined on August 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The arancini we ordered never arrived. The pasta sharing dish was barely warm when it arrived. Really good location on the terrace but a bit disappointing today.
   

   TerrazzaResponded on August 27, 2024

   We sincerely apologise for the experience you had at our restaurant. Your feedback is invaluable, and we are already taking steps to address this. We hope for the chance to provide you with a better experience in the future.
   

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7. A

   Ann

   London6 reviews

   5.0

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit to La Terraza - super location. We loved the Aperol theme to the terrace. Food was delicious and very wel-priced. Service was excellent. Portions were quite big so we took some food home too!
   

   TerrazzaResponded on August 27, 2024

   Grazie for the lovely review! We're so pleased you enjoyed your time with us.
   

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8. P

   Pedro

   London1 review

   3.0

   Dined on August 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The food was good, quite tasty, but unfortunately the potion was too small and didn’t even try to satisfy. The service was really good, the staff was extremely friendly and helpful. The ambience is very nice if only too crowded, feels like they’re trying to top people on top of people.
   

   • 

   TerrazzaResponded on August 27, 2024

   Thank you for taking the time to leave a review, we are glad to hear you enjoyed the food and service. Your comments regarding crowding and portion size are valuable, and we are taking steps to address them promptly with our team. We hope for the chance to provide you with a better experience in the future.
   

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9. L

   Lee

   London4 reviews

   2.0

   Dined on August 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   My food arrived 15 mins later than my friends which was annoying. Her pasta tagliatelle bolognaise was very dry she had to ask for olive oil to loosen it up. My pizza was under seasoned, very bland. Disappointing experience, I won’t be back sadly.
   

   TerrazzaResponded on August 27, 2024

   We appreciate your review and are sorry to hear of your experience at Terrazza. Rest assured, we take feedback seriously and will be addressing this with our teams. We're committed to making improvements and hope for the opportunity to provide you with a much better experience in the future.
   

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10. M

    Mark

    Essex6 reviews

    5.0

    Dined on August 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Third time we have visited over recent weeks. Food is lovely, service great and friendly. Just a lovely overall venue to have something to eat and drink.
    

    TerrazzaResponded on August 27, 2024

    Grazie! We are so glad you enjoyed your time with us. We hope to see you again soon.
    

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