Terrace 16

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1. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Our server Alex was amazing. Respectful and made our night awesome. Will definitey be going back!

   Report
2. D

   Disappointed

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food1service1ambience3

   We ordered an appetizer and main dishes. But the appetizer and the main dishes were brought together, and the dinner rolls came even after that. No one was there to check on our table. Food wasn’t too bad but the service was absolutely poor. Very disappointed.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Can't go wrong with the filet

   Report
4. D

   Daisy927

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Excellent experience. They were able to accommodate us by the balcony with an amazing view

   Report
5. AY

   AmyY

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Very Beautiful Skyline very. Great energy and service. Highly recommend

   Report
6. M

   Maggie

   Columbus

   13 reviews

   vip
   4.0

   13 reviews

   Dined 5 days ago

   overall4food4service3ambience5

   Perfect venue. !

   Report
7. OT

   OpenTable Diner

   Chicago

   71 reviews

   vip
   5.0

   71 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Very satisfied

   Report
8. K

   Kelly

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food3service2ambience4

   Hostess was rude. She did not let us seat outside, most tables was empty. Feel disappointed

   Terrace 16Responded 4 days agoDear Kelly, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. We know that does not change your experience but we hope that you can feel confident that we heard your concern and are definitely addressing it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

   Report
9. LS

   LStar

   Chicago

   1 review

   4.0

   1 review

   Dined on June 25, 2022

   overall4food4service4ambience5

   Wonderful views -- that is the main reason to dine at Terrace 16. But the food is also good and service is very good.

   Terrace 16Responded 5 days agoThank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

   Report
10. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on June 25, 2022

    overall1food1service1ambience5

    Horrible service. Will never go again

    Terrace 16Responded 5 days agoThank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for the experience you had at our restaurant. Would you please send us some facts in regards to your last experience? We want to share those as learning tools in order to avoid the same incidents for you and future guests. Sincerely, Terrace 16

    Report
11. MB

    MichaelB

    Las Vegas

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    Great experience with our waiter Vincent! Clean and professional environment with phenomenal views!

    Terrace 16Responded 5 days agoDear Michael, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us dining at our restaurant. We very much appreciate your acknowledgement of the service and hospitality provided by Vincent. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
12. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 20, 2022

    overall5food5service5ambience5

    Awesome views, great food and service!

    Terrace 16Responded on June 21, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
13. SS

    SidneyS

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Wonderful, a great place to brunch. The view is the best in the city

    Terrace 16Responded on June 22, 2022Dear Sidney, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
14. SU

    SUPERB

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Excellent experience all throughout the dinner. Cannot get a better experience anywhere else.

    Terrace 16Responded on June 21, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
15. s

    shadir

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food1service1ambience1

    Waited 1 hour for food just no concern for the customer

    Terrace 16Responded on June 21, 2022Dear Shadir, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. We know that does not change your experience but we hope that you can feel confident that we heard your concern and are definitely addressing it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
16. AN

    ANisar

    Milwaukee

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food1service3ambience1

    Took a long time for the food to come. It was cold on arrival.

    Terrace 16Responded 5 days agoDear ANisar, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. We know that does not change your experience but we hope that you can feel confident that we heard your concern and are definitely addressing it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
17. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on June 19, 2022

    overall1food3service1ambience5

    Terrible experience.

    Terrace 16Responded on June 20, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for the experience you had at our restaurant. Would you please send us some facts in regards to your last experience? We want to share those as learning tools in order to avoid the same incidents for you and future guests. Sincerely, Terrace 16

    Report
18. WB

    WendellB

    Adelaide

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service3ambience3

    The venue couldn’t find the reservation even though I confirmed it through OpenTable. The food was bland, and it appears that all staff lacked experience.

    Terrace 16Responded on June 21, 2022Dear Wendell, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for what occurred. We know that does not change your experience but we hope that you can feel confident that we heard your concern and are definitely addressing it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
19. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food4service4ambience5

    Father’s Day

    Terrace 16Responded on June 20, 2022Thank you for choosing Terrace 16 to celebrate Father's Day and rating us five stars on OpenTable. We look forward to welcoming you back very soon. Sincerely, Terrace 16

    Report
20. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food3service2ambience5

    Server was good. However service and time to get out very simple food was unacceptable. Avocado toast took an hour and 15 min to get. We didn’t even get to eat with our kids. They were done with their meal and antsy to leave before our food arrived. Also table not ready when we arrived despite reservation. Hostess said “your menus are on table” and never took us to our table. We found it on our own. Not impressed.

    Terrace 16Responded on June 20, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. We know that does not change your experience but we hope that you can feel confident that we heard your concern and are definitely addressing it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
21. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on June 18, 2022

    overall1food1service1ambience4

    The hostesses were very unfriendly and quite rude. Service was also very slow given the small order we had placed

    Terrace 16Responded on June 20, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for the less-than-desirable experience. We know that does not change your experience but we hope that you can feel confident that we heard your concern and will address it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
22. K

    Kate

    New England

    3 reviews

    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food4service5ambience5

    My first time at terrace 16 and it was incredible! Great views, ambience, food and SERVICE! Thank you to Alex, our wonderful waiter! Kind, funny and accommodating! We will be back again soon. Thank you alex!!!!

    Terrace 16Responded on June 20, 2022Dear Kate, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We very much appreciate your acknowledgment of the service and hospitality provided by Alex. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food5service4ambience5

    Location view was amazing. Food was good quality. Drinks a bit off, my Lemon Drop Martini was bitter. Price way out of line, pricey and a 20% surcharge. Shocking.! Probably won’t be back.

    Terrace 16Responded on June 20, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We are delighted to hear that you enjoyed delicious cuisine along with breathtaking views. We also sincerely apologize that the Lemon Drop Martini did not meet your expectations. We hope that you can feel confident that we heard your concern and are definitely addressing it with the appropriate team leaders. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
24. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Fabulous! The view is incredible and there’s lot of great photo ops to take pictures of the skyline or your friend group with a great backdrop. The food is phenomenal!

    Terrace 16Responded on June 20, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
25. LM

    LeonM

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    The food was great along with the view. Highly recommended.

    Terrace 16Responded on June 20, 2022Dear Leon, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
26. OT

    OpenTable Diner

    Chicago

    53 reviews

    vip
    5.0

    53 reviews

    Dined on June 15, 2022

    overall5food5service5ambience5

    Excellent food and stellar service

    Terrace 16Responded on June 17, 2022Thank you for choosing to dine with us at Terrace 16, and for rating us five stars on OpenTable. We look forward to welcoming you back very soon. Sincerely, Terrace 16

    Report
27. s

    samm

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food4service5ambience5

    Great food and great service. Beautiful view, nice and secure

    Terrace 16Responded on June 17, 2022Dear Sam, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
28. RS

    RhonshandaS

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    It was a really great dining experience and I will be returning soon!

    Terrace 16Responded on June 17, 2022Dear Rhonshanda, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
29. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on June 14, 2022

    overall4food4service5ambience4

    Very expensive. Two pasta dishes, drinks & dessert was over $200! Also, tip is automatically added.

    Terrace 16Responded on June 15, 2022Thank you for choosing to dine with us at Terrace 16, and for rating us four stars on OpenTable. We look forward to welcoming you back very soon.

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Went here with my girlfriend for drinks. Couldn’t have been happier with the place. Great vibe, awesome views, quality service and good drinks. 10/10

    Terrace 16Responded on June 15, 2022Thank you for choosing Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
31. KO

    KelleyO

    Chicago

    10 reviews

    vip
    1.0

    10 reviews

    Dined on June 11, 2022

    overall1food1service3ambience3

    Absolutely disgusting meal!! Did not know how to cook lamb chops but charged $65. First served grey chops, not seared and not med rare, then when asked to fix it literally served raw chops cut off the bone and throw. In a plate:l. The head waiter then argued with us that the first order was rare if you just cut into them. Charged $69 for a quail the size of a drum stick with no sides. I don’t mind spending money on a quality meal, but there was nothing quality about this. So disappointing. Will NEVER eat there again.

    Terrace 16Responded on June 15, 2022Dear Kelley, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for the experience you had at our restaurant. We would like to address the overall issues you had during your dining experience with us. Can you please provide us with your contact information so that we can discuss these issues in further detail? Sincerely, Terrace 16

    Report
32. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food2service1ambience1

    No brunch on the patio

    Terrace 16Responded on June 15, 2022Thank you for choosing to dine with us Terrace 16, and for sharing your feedback on OpenTable. We sincerely apologize for the experience you had at our restaurant. Would you please send us some facts in regards to your last experience? We want to share those as learning tools in order to avoid the same incidents for you and future guests. Looking forward to hearing from you. Sincerely, Terrace 16

    Report
33. LS

    LindsayS

    Chicago

    5 reviews

    vip
    3.0

    5 reviews

    Dined on June 11, 2022

    overall3food3service3ambience4

    For a restaurant that requires a credit card to hold the reservation, and then has a $50 (per person) cancellation/no show fee, I was shocked that we were asked to wait to be seated (about 10 minutes). Then, it took approximately 45 minutes thereafter to get our drinks (juice and coffee, no cocktails). Of course, the view/ambiance are what attract guests to this restaurant, but we expected a bit more for the price and the hoops required to secure the reservation.

    Terrace 16Responded on June 15, 2022Dear Lindsay, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. We know that does not change your experience but we hope that you can feel confident that we heard your concern and are definitely doing something about it. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
34. SD

    ShandalD

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    I will be back. I had a great time. my first time there was pretty amazing. the view outside is everything.

    Terrace 16Responded on June 15, 2022Dear Shandal, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
35. OT

    OpenTable Diner

    Denver

    4 reviews

    5.0

    4 reviews

    Dined on June 8, 2022

    overall5food5service5ambience5

    The view was magnificent. The food and wine was great! The Cesar salad was different but delicious. Yummy mushroom pasta and burger. Great experience.

    Terrace 16Responded on June 15, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
36. Y

    Yums

    Washington DC

    11 reviews

    5.0

    11 reviews

    Dined on June 7, 2022

    overall5food5service5ambience5

    Gorgeous views, great food, cocktails good (wine list could be improved)

    Terrace 16Responded on June 15, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
37. H

    Henry

    1 review

    1.0

    1 review

    Dined on June 5, 2022

    overall1food2service1ambience3

    I would not recommend Terrace 16. 1. We called a couple days before our reservation, several times and only got voice mail. I left a message, but no one called back. 2. When we made the reservation, we noted that we had a person with nut allergies. Yet when we ordered the Cheese & Charcuterie, it had almonds all over the cheese and meats and fruits. Good thing we noticed it. Otherwise, we would have had a major health incident! 3. It took an hour for our food to arrive. And it's barely above average. Certainly not deserving the price tag. For example, the Cheese & Charcuterie mentioned above is priced at $44. It can be purchased under $9, retail. Nothing special. 4. When it was time for us to order dessert, we waited 20 minutes for the waitress to take our order. We even asked one of the associates for our waitress. She still didn't show up. I finally went up front to ask for her. The front desk lady asked me if "I have a reservation or did I just seat myself"? How rude and unprofessional. How would I have a dessert menu if I "just seated myself" without reservation. I told her, we finished our dinner and we're looking to order dessert. She just repeated if I had reservation. It seems like you have stray folks just walking in and seating themselves. Otherwise, you have awfully rude, untrained, unqualified and unresponsive staff. It's unfortunate. We were looking forward to a wonderful evening that turned sour.

    Report
38. s

    shelleyl

    Chicago

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    Marcos was great server!!

    Terrace 16Responded on June 15, 2022Dear Shelley, Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We very much appreciate your acknowledgement of the service and hospitality provided by Marcos. Please be assured that we will be delighted to share your positive remarks with the relevant team members and look forward to the next opportunity we will have to welcome you back once again. Sincerely, Terrace 16

    Report
39. HG

    HeatherG

    Grand Rapids

    3 reviews

    5.0

    3 reviews

    Dined on June 5, 2022

    overall5food5service4ambience5

    Brunch was fantastic! It was my sisters birthday. They brought her out a piece of cheese cake with a candle on it. It was a great end to the weekend in Chicago.

    Terrace 16Responded on June 15, 2022Dear Heather, Thank you for choosing Terrace 16 to celebrate your sister's birthday, and for sharing your experience on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us dining at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5

    Very good , food was amazing and I wanted to see trump hopefully next time we have a breakfast together with trump 😎

    Terrace 16Responded on June 15, 2022Thank you for choosing to dine with us at Terrace 16, and for sharing your experience on OpenTable. We are delighted to learn that you enjoyed delicious dishes at our restaurant. We continuously strive to exceed our guests' expectations by providing the best service to make every dining experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Terrace 16

    Report