Terra - Eataly Silicon Valley

Sort by

Filters

1. L

   Lolo

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Amazing!!! James was a great server and appreciate Rob with his expert bourbon suggestions! We were celebrating a birthday and they helped made it feel super special! Thank you!!

   Report
2. LS

   LSSS

   San Francisco

   6 reviews

   vip
   1.0

   6 reviews

   Dined 1 day ago

   overall1food3service1ambience5

   Came to celebrate birthdays Server was extremely rude to us and was not wiling to even listen to vegetarian request Disappointed

   Report
3. MF

   MsFoodie

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Great service and good food

   Report
4. OT

   OpenTable Diner

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food3service4ambience4

   Our waitress Andromeda, I believe, was great! Recommended us cocktails and made our first visit at Terra memorable!

   Report
5. G

   Gloria

   San Francisco

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food2service2ambience3

   Salad was flavorless, for $18., I expected more than flavor and add ins. Did not find this worth the value.

   Report
6. OT

   OpenTable Diner

   Northern Territ

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food2service5ambience5

   Food was greasy , presentation of entrees were unpleasantly. I don’t think I would go back. The stores were AMAZING!

   Report
7. OT

   OpenTable Diner

   Vancouver

   2 reviews

   vip
   4.0

   2 reviews

   Dined 5 days ago

   overall4food3service5ambience3

   Noise level terrible. Food tasty but barely lukewarm, red wine too cold! Service courteous.

   Report
8. SJ

   SahibaJ

   San Francisco

   2 reviews

   vip
   1.0

   2 reviews

   Dined 5 days ago

   overall1food1service1ambience3

   I was really disappointed with the service and the food today. Everything we ordered tasted beyond oily and lacked flavor, especially all the skewered meats. I'm writing this after coming home and my stomach does not feel great 😩. I really liked the tiramisu here last time but this time, the lady fingers were pretty hard. Our server probably came to the table a thousand times. I felt like I couldn't have a single conversation with my family because we were constantly interrupted for one reason or another. She started off with the food recommendations which were never ending. I felt like we went over the entire menu even though I made it clear we had been here before. Then we moved over to the drinks and even after saying that I did not want the wine expert to come recommend a wine to our table, our server sent them anyway. We repeated the wine conversation AGAIN. The server came back more than a handful of times to ask how the wine and food were over and over again and continued to linger instead of keeping it short. In theory, you would think this means that your server wants to make sure everything is fine but it was incredibly overbearing. I'm not sure if our server was new or what. This was not an enjoyable experience. I also noticed the hanging decor was removed. Overall, this was a really disappointing experience considering the first time we came here, I really enjoyed the place.

   Report
9. P

   Pompy

   San Francisco

   75 reviews

   vip
   5.0

   75 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Restaurant is located on rooftop of Eataly so you have to go through levels of market which is fun. Tables are small if you order multiple plates and wine. Food is very fresh and delicious. We ordered the rib eye which was cooked to perfection but very marbled. And at $78 it was quite a thin and small cut of steak. Tagliatelle was perfectly Al dente and the ragu spot on. Garden salad delectable! Homemade sausage was excellent but the bread it came on was greasy. Will definitely go back for the pasta and salad. We took our wine ($35 corkage reasonable). Ordered a glass of bubbles to start.

   Report
10. K

    Kath

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food2service2ambience2

    Overrated, overpriced with mediocre food, service and ambiance.

    Report
11. C

    Clay3909

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Excellent food. Portions were perfectly sized (thank you for not having ridiculously large portions). Bombette skewer was great. Broccolini gave a nice, slightly bitter contrast to the rich pastas (which were sooo good). Manhattan cocktail was smooth. Our server was professional, attentive (without being smothering), and nicely engaging.

    Report
12. e

    eruano16

    San Francisco

    10 reviews

    vip
    4.0

    10 reviews

    Dined 7 days ago

    overall4food4service2ambience4

    Went in to Terra for dinner with family and had a decent experience. Our waiter was nice, albeit a little intrusive with some questions asked during the meal. We ordered the Tagliatelle Ragú and Pugliese meal for 2 as well as some sides. Overall, pretty good. I think the one thing I definitely did not appreciate was the fee for cutting a cake brought from outside, which did spoil a bit our experience.

    Report
13. MW

    MiiaW

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    This was our first time and we loved it. The food was delicious, the service was phenomenal and getting to go grocery shopping right after was the cherry on the sundae! We will be back.

    Report
14. ES

    EmmaS

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 21, 2023

    overall1food1service1ambience1

    It took 10 minutes to sit my party after checking in. Waited 10 minutes before someone came to ask if we were helped yet, we said no the. He proceeded to tell us he is not our waiter but can give us the specials and gave us water. He said our waiter will be here to take our order soon. We then waited another 15 minutes and no service. We waited a total of 25 minutes and we had no waiter, so we end up leaving to go to another restaurant that day is right away and we had drinks and food within 10-15 min.

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Wonderful evening, food and service exceptional. Enjoyable and definitely a return in our future plans

    Report
16. O

    Ohfoodwhereartthou

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    Had a fabulous evening with friends. Our wait team members were outstanding. Our waiter recommended our appetizers, entrees and dessert and we loved everything he picked, including the wine!

    Report
17. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 18, 2023

    overall2food1service5ambience5

    My mother, my wife, and I all thought the food tasted really bland. It wasn’t good at all and not worth the money $350 price tag.

    Report
18. TJ

    TierrahJ

    Houston

    2 reviews

    3.0

    2 reviews

    Dined on January 18, 2023

    overall3food3service4ambience4

    There was nothing special, maybe I pet the wrong thing? The pasta tastes good, you can tell It was made from scratch. The portions were very small and the eggplant was horrible.

    Report
19. KT

    KathyT

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on January 17, 2023

    overall3food4service3ambience5

    Four of us met for lunch and after the menu explanation, decided to share a few items. When the waitress returned we hadn’t decided yet and she seemed a little bit miffed, we had to call her back to order. We started with the Insalata Verde which was delicious and plentiful. At that time we asked about bread and she said that house bread would be served. We then received our grilled mushrooms and lamb skewers, no bread yet. We had to get up from our table and ask for it since the wait staff was too busy together talking (the bus staff was excellent though). The butternut ravioli finally arrived and it was also delicious, but $35? We finished with the donut holes in cream and those were to die for. We waited and waited for our bill and finally had to ask for it. All that said, the food was delicious but so pricey, the ambiance beautiful and the service disappointing. Not sure if we’ll be back.

    Report
20. AA

    AnnaA

    Toronto

    1 review

    3.0

    1 review

    Dined on January 17, 2023

    overall3food2service1ambience4

    I visited this place many times and almost every time there is something wrong with food or service. Last time the sourdough bread was burnt and fish uncooked. I really like the interior and some of the dishes and I keep going back but there is a lot of place for improvement.

    Report
21. RS

    RolanS

    1 review

    4.0

    1 review

    Dined on January 17, 2023

    overall4food5service3ambience4

    Food was deeelicious! Can’t wait to go back and order the same thing, just maybe a different dessert, gelato cart was kinda underwhelming. Our server was ok.

    Report
22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 16, 2023

    overall3food3service3ambience5

    The ambience was great, service was slow and just not really good at checking back in after meal was delivered. For the price I felt the food was just ok but I also should have looked at menu before deciding to eat there

    Report
23. j

    joanned

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food4service4ambience5

    Beautiful restaurant with a good selection of wines. There is a sommelier on site to assist with your selection. Our waiter very kindly gave us tastings until we found a bottle we liked. We’re partial to Sicilian wines. Would like to see more changes on the food menu as it is quite limited and doesn’t seem to change.

    Report
24. N

    Nohol

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    What can I say that I've not said before...I keep returning to Terra as it's simply a GREAT restaurant. Food is always top shelf and fresh, wine selection is terrific and service outstanding. LOVE this restaurant!

    Report
25. RE

    RluvsE

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    We have been to Terra twice already and absolutely love it. Service is always professional and yet fun and light hearted. Food is outstanding and I highly recommend this to everyone I know. Definitely looking forward to coming back

    Report
26. BN

    BNBr

    San Francisco

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food2service2ambience2

    The food just wasn't impressive for a pricey Italian restaurant. The service was also lacking for an upscale restaurant.

    Report
27. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on January 14, 2023

    overall3food3service4ambience4

    Food are limited. Nothing special. Decorations is nice.

    Report
28. c

    cappy

    San Francisco

    173 reviews

    vip
    5.0

    173 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Our first time at Terra and we loved it. Our waiter was great, so nice and attentive. We ordered the grilled salmon and tagliatelle with ragu sauce and both were superb. We will definite be back!

    Report
29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Our server Tony was awesome and the food was delish.

    Report
30. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Great experience. Tony was fun and very entertaining. Highly recommend

    Report
31. J

    Johnq

    1 review

    2.0

    1 review

    Dined on January 13, 2023

    overall2food2service2ambience2

    Way overpriced. Nearly $30 for a couple of bites of the polenta appetizer. Quality wasn't all that. Took 45 minutes for steak to come out. Had to ask for a side of bread while every table had it

    Report
32. OT

    OpenTable Diner

    San Francisco

    3 reviews

    vip
    4.0

    3 reviews

    Dined on January 12, 2023

    overall4food2service4ambience4

    Too expensive with minimal amount of food

    Report
33. b

    busybev

    San Francisco

    82 reviews

    vip
    5.0

    82 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    Hostesses and servers were all wonderful, informative, helpful, patient. This is the 2nd time we've taken out of town guests to Eataly. Will continue to do that but will visit on our own too.

    Report
34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food5service4ambience4

    Birthday nothing happened.

    Report
35. R

    Ronsldo

    Los Angeles

    12 reviews

    3.0

    12 reviews

    Dined on January 8, 2023

    overall3food3service3ambience2

    Food was good at Terra. The pasta dish was the best. Everything else ok. But it’s hard to enjoy a meal when the noise level borders on being painful. In the future I’d be more inclined to order takeout than dine in.

    Report
36. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    We got lucky and had a great waiter !

    Report
37. CM

    ColinM

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Great for a date, 1st or 50th. Delicious food on the pricey side but worth it. Service was excellent.

    Report
38. SJ

    gkSanJose

    Naples

    1 review

    2.0

    1 review

    Dined on January 7, 2023

    overall2food2service2ambience3

    Disappointed on all fronts. We have paid the same to eat at Michelin restaurants where the seasoning and service is perfect. Food: The steak and salmon entrees were severely under-seasoned. So shocking that the chefs aren't trained or capable. Lobster was quite good. Mushrooms decent but inconsistent pieces. Desert: We ordered Gelato and Frittelle. Gelato is smooth, but too bland. The Gelato came out immediately. We waited and waited too long for the Frittelle, and then after about 15 minutes we were told it is made fresh each time and takes at least 20 minutes to prepare...they should have told us this up-front and done a desert pre-order. But they don't bring the desert menu until end of the meal. Service: Terrible. Server didn't check in on us, or offer more water when the initial serving was clearly not enough. Didn't have proper silverware. Didn't bring spoons for the desert gelato until we were nearly done with it, and then apologized. Couldn't get the attention of the server throughout. Special occassion: It was a family birthday, which we indicated on the reservation with OpenTable, but no acknowledgement from the restaurant.

    Report
39. PT

    PaulaT

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    A wonderful night out celebrating my friends birthday!

    Report
40. DD

    DennisD

    San Francisco

    15 reviews

    vip
    5.0

    15 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Tony was excellent as was the food. Very enjoyable evening !

    Report