Sullivan's Steakhouse - Palm Desert
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Tue - Thu 4:00PM - 5:00PM 8:00PM - 10:00PM
service and Food was excellent, easy to make a reservation
Have dinedthere several times over the years. Both the filet and ribeye had a stronger smoke taste than what we have previously experienced making it average rather than the 5 star that we are accustomed to. Still, it was a solid meal but not 5 star.
We got right in, on time for our reservation.
They recognized our special occasion ( anniversary), and decorated the table with rose petals.
Service was inconsistent, and they made a mistake on my order, but quickly remedied the situation.
My wife and I celebrated our 4 anniversary at Sullivan's, 3rd year in a row. Each year is as fantastic as the year before. This year, Nicole was our server and took very good care of us.
Thanks to all that working at Sullivan's this past Saturday night.
Philip and Cricket Pullara
We had the Valentine special 3 course meal. This package was an unbelievable value, especially since we were there 2 days AFTER the holiday. Food taste was very good, as was the service. On the "not so perfect" side, or steaks were under cooked and our booth was next to the kitchen, which was loud and distracting. I would definitely go back, but request a table not next to the kitchen line!
I ordered the 16oz Ribeye. When I recieved it, it looked good. As I bit into my steak it had a SOUR taste to it. It was obviously a spoiled steak.
Great food, great service, beautiful atmosphere. Noisy, but manageable.
Such a romantic Valentine’s Day dinner! Our server was so sweet and the food was amazing!!!!! Definitely will be coming back
Valentine's Day - so extremely busy. We were greated with friendly staff members and every person who came to our table was smiling and engaging. We were not rushed. 5 stars to the staff. We had a lovely evening. Choices for the special occasion were varied - something for everyone. I would definitely go back.
It was Valentine’s Day so we should have expected it, but we were rushed out of there I would assume to make room for another sitting. Normally we love this restaurant.
My wife and I want to Sullivan‘s steakhouse for Valentine’s Day. She had the surf and turf, and I had The chicken. The service was excellent. The food was excellent, more than excellent! The only thing that I can say negative was it was a bit noisy to suit my taste.
New York steak was not very tender and it was not flavorful, kind of bland tasting.
The food was great. It was very distracting and annoying that a waiter or waitress came to our table every 2-5 minutes to take something off the table. Whether it be a salad fork or a bowl that we didn't use. Our table was literally empty before we even got our food. Me and my date were never really able to have a nice conversation because we were being interrupted every 2-5 minutes.
The restaurant was not crowded, service was very slow had to ask for drinks... the food for 2 of the
party came cold... the crab legs had no taste...steaks were only average. they did try to fix the problems... overall would probably find another steak restaurant....
The Best services I have ever had !! And the food was fantastic
We had an excellent meal. Service was very good, servers did not hover and gave us space. We said afterwards we would go back!
This place is absolutely amazing this is our 4th time there and have introduced it to many many people and would recommend it to everybody
Made a reservation on open table through the Sullivan's web site. Mentioned that it was my wife's birthday and that a nice table would be appreciated. When we arrived the staff set us up at a nice table. The sever asked if it was a special occasion and I mentioned again that it was my wife's birthday. That was it, after that the night went totally wrong. We order drinks, the server came back twice to ask again what we ordered. Then when the drinks arrived mine was incorrect. Or server was very occupied and so someone else came by and we asked that the drink be corrected and it was so. Or server was hit and mostly miss most of the night. We ordered and our food started to arrive. As the courses were sent and removed our settings were not replaced. In the end we ended up with no service ware at the time of our main course. We waited for someone to come by, again our server was busy elsewhere. At the conclusion of the meal my wife birthday was totally missed by the staff. I concluded the evening by ordering a very costly drink and when it arrive its was in a martini glass shaken over ice and strained. I had order a 12 year old Irish whiskey that should have come neat in a glass right out of the bottle. Instead we were given a watered down whiskey. At that point I was done with this place.
In conclusion it was clear that the bar section it very popular and there happy hour is very well attended and from my experience is very well run. The restaurant portion is totally different. No one in the place looks over 26 years of age. There seems to be little if any cohesion in the staff. Host, server, expediter and bus persons are there and moving around but I found little coordination between them. They were all doing there own thing. We dropped $250 for a dinner for two and I felt like we were just totally miss used and I could have had a better meal and experience at a local diner. This is a "Steakhouse" and charges big and should deliver big. Not Sullivan's again.
Food was very good but the place felt like a factory. Our waitress was snooty and we had to a long time for the check but the rest of the staff was excellent. Don’t need to go there again and were glad we had an Open Table dining reward.
Fabulous food and outstanding service!
WE HAD A GREAT EXPERIENCE FOR OUR EARLY VALENTINES DINNER. WE ATE IN REVERSE, IN OTHER WORDS DESSERT FIRST, IT WAS ON MY GIRLFRIENDS BUCKET LIST AND YOUR TEAM MORE THEN ACCOMMODATED US ON THAT UNIQUE ASK AND EXPERIENCE. OUR SERVER WAS JADYN, SHE WAS EXCELLENT, FUN AND PASSIONATE. THANK YOU! -CHRIS
Everything good except noise level.
I ordered a New York strip and cooked medium and it was cooked medium, however it was such that I could hardly cut it with my steak knive. I ate 2 pieces and could not chew lt. I sat for some time before the waitress came back. I told her about the steak. She offered to get a different one but it was about the time we were going to leave. The New York strip was priced at $40 and they gave me a credit of$19, totally unacceptable.
Okay, not great
The food was delicious except for the key lime pie. It tasted as though it was old
Party of 13. All was perfect: filet mignon, sea bass, etc. EXCEPT 2 guests ordered lobster and found it too tough and dry to eat. Those of us who tasted their lobster agreed 100%bwith them.
Our server was attentive, great timing and always available.
Expensive but worth it. Calamari appetizer is Fabulous!
Sullivan's always gives fabulous service and excellent food. We are always very impressed. The steak was perfectly done, the mashed potatoes exquisite and the brussel sprouts a real treat. Love Sullivan's! And really appreciate the photo they took of our friend and gave to him in a nice frame for his birthday. A great personal touch - love it.
Wonderful dinner and experience! Can hardly wait to come again.
Good steakhouse. Nice service. Quiet place . Easy acces.
Sat outside, took a while to get service, but overall a good evening. Food and drinks were great! Will come again but will probably sit inside.
Dinner was great it was our anniversary and they treated us like royalty free dessert and a beautiful picture thanks so much
A great evening. I took friends from the UK to see what an American fine steakhouse was like. They were blown away!
We were celebrating our son’s visit with his wife. Sullivan’s never disappoints. We were seated in booth... our waitress was attentive to our orders. We enjoyed the evening very much!
When the waiter brought by the selection of available steaks, I inquired about the 12 ounce filet.
He explains that is a “Center Cut”. Unfortunately, that’s not what I was served. It was an end piece with plenty of gristle. Also, Not good pour on the cocktails. Would most likely not return.
Our waiter was fantastic. Although the main course took an exceptionally long time to come out. Got our appetizers
and drinks pretty promptly but then the main course took forEVER to come out. We were there 1 1/2 hrs before we atarted to eat. The restaurant was starting to clear already. Did not feel good. The rib-eye was good but the wagyu beef was not a good cut. I have had it other places bevore and it was not up to standard. Not sure what different cuts you get. But they charged premium as I have been charged elsewhere and it did not taste like premium. Overall meal time end ed up being too long. This is sadly not the first time I’ve experienced this lately. Have been there many times and it does not seem like the place it was 3- 4 years ago. Not sure if I will go back for the price
Your prices are high end restaurant prices equal to Ruth Chris. I can to your restaurant for a nice atmosphere not viewing the kitchen staff working.
King crab appetizer was amazing. Our steaks were amazing. Our waiter was amazing! Oh and the banana pudding desert...you guessed it...AMAZING!