Sullivan's Steakhouse - Indianapolis

Commentaires sur le restaurant Sullivan's Steakhouse - Indianapolis de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Mr . VIP

   Indiana112 commentaires

   4.0

   Y est allé il y a 1 jour

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Thank you so much, as we enjoyed our luncheon date.
   

   Ce commentaire est-il utile?

2. A

   Adam Shadd VIP

   Cincinnati 30 commentaires

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   The music was good. The manager was gracious. The aged tomahawk ribeye was done right, but i ordered an aged strip. The filet was much closer to medium well than the medium rare that was ordered. The sautéed mushrooms were actually served in a thick and salty brown gravy that was a bit dominating. The after dinner espresso was served naked: no sugar cube, no lemon or orange peal, no gimmicky piece of chocolate or rock candy. The server was slow and didn't correct her mistake. We flagged down the manager who was gracious in correcting the missteps made by the entire staff.
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 2 jours

   Adam , Thank you for taking the time to share your experience. We regret that your meal didn't meet your expectations. Your comments on the ribeye and the mushrooms have been noted. We're always looking to improve and your feedback is valuable to us. We apologize for the service timing and any misunderstanding with the server. We're committed to providing excellent service and we regret that we fell short. We hope to have the opportunity to serve you again and provide a better experience. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

3. M

   Michael

   Chicago 18 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Got seated in main dining room at our reservation time. We were openly welcomed by staff. In fact as it was our anniversary the table was set with rose petals and virtually all the wait staff stopped by to give special wishes. Complimentary glasses of Champaign for starters. Our Waitress Dixie was very attentive and recommended the cheesesteak egg rolls, which were very tasty. We each had a cocktail, wife’s was the signature knockout, I had the smoked old fashioned. We would recommend both. Wife ordered the scallops and I ordered the ribeye steak. All was served as requested and was vey tasty. The scallops came with a side of asparagus risotto, plus we ordered a side of the asparagus and the lobster white cheddar and bacon au gratin potatoes. All was very good, hot and tasty. Desert we split a crème brûlée which was one of the better ones we have ever had. Would be definitely going to do a return visit.
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 2 jours

   Thanks for the feedback, Michael! We're thrilled to hear that you enjoyed your anniversary and that our team made it a memorable one. It's great to know that our service and dishes were up to your liking. We're glad you enjoyed our signature cocktail and our scallops. We look forward to welcoming you back soon. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

4. T

   Tod VIP

   Indiana129 commentaires

   4.0

   Y est allé le 25 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 3

   We enjoy eating in Sullivan’s bar. The food is always very good and the service is friendly but could be a little more attentive.
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 7 jours

   Hi Tod, We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to serve you and we're glad you find our staff friendly. We're sorry to hear that you felt our service could be more attentive. We appreciate your feedback and will certainly take it into consideration. We look forward to serving you again soon. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

5. S

   Steve

   Indiana48 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   The food was excellent and the service was very good. The only problem we encountered was my wife ordered oysters on the half shell from the menu and after several minutes our waiter came back and said they had a problem in the kitchen and they could not serve any oysters, they should have known this before they took our order.
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 7 jours

   Steve, We're glad to hear that you enjoyed our food and service! We're sorry to hear about the issue with your wife's oysters. We understand how frustrating it can be to have a dish not arrive as expected, and we sincerely apologize for any inconvenience this caused. We appreciate your patience and understanding, and we're always looking for ways to improve our customer experience. We hope you'll give us another chance to provide you with a flawless dining experience. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

6. E

   Eric

   Indiana1 commentaire

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 3

   Slow service - took 20 minutes to get water at the table before drink orders. Trouble opening the wine bottle so they brought it out in a decanter rather than replace with a different bottle. One of our steaks came out cold. Food was good but the service was not up to the standard versus similar steak houses around town.
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 7 jours

   Hi Eric, we're sorry to hear about your recent experience . We strive to provide our guests with top-notch service and it's clear we missed the mark during your visit. We apologize for the delay in serving water and the issue with the wine bottle. We also regret that one of your steaks came out cold. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you better in the future. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

7. J

   Judy VIP

   Indiana10 commentaires

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   Our family has been going to Sullivan’s for year on Special occasions , Thanksgiving, Birthdays etc…. Our last visit was this Easter/ my husband’s birthday. We arrived on time for our 2:00 reservation . Communication, our service, our food was horrible. Our waitress said the manager was gonna come over and speak with us. They never did. Unfortunately, we will never return to Sullivan’s.
   

   1 personne a trouvé ce commentaire utile

8. C

   Celia

   Indiana2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We enjoyed Easter dinner at Sullivan's. Hospitality, food, and service were outstanding. An enjoyable experience!
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 7 jours

   Hey Celia, We're thrilled to hear that you had an enjoyable Easter dinner at Sullivan's Steakhouse It's wonderful to know that our hospitality, food, and service met your expectations. We always aim to provide an exceptional experience, and your feedback is truly appreciated. We look forward to serving you again soon. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

9. OT

   Client d'OpenTable

   Indiana1 commentaire

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   We had a lovely time. The service was outstanding. Three filets were ordered and two were excellent and the other one was good but not exactly the same quality as others . We enjoyed appetizers , sides and desserts and thought it was a good meal overall. The desserts were a bit off from expectations with a strong liquor flavor on the crème brûlée and a key lime pie that was unlike any we have eaten before. I would not order them again .
   

   Sullivan's Steakhouse - IndianapolisA répondu il y a 7 jours

   Thank you for taking the time to share your experience We're delighted to hear that you enjoyed our service and the quality of our food. It's We appreciate your feedback and we're always looking for ways to improve our customer experience. We hope to see you again soon for another round of our steakhouse favorites. -Stephanie Stanley GM
   

   Ce commentaire est-il utile?

10. J

    Jodie

    Indiana1 commentaire

    5.0

    Y est allé le 18 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Our server - cali - was amazing as was the food and atmosphere.
    

    Ce commentaire est-il utile?