Sullivan's Steakhouse - Indianapolis

Sullivan's Steakhouse - Indianapolis reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Heather

   Indiana1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Usually, we have a nice experience here. Must have been an off night because service was extremely slow throughout the meal.
   

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2. D

   David VIP

   Orlando7 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Service was a bit slow and didn’t get everything we requested (wine menu, lemons) . We are regulars and love the high top tables as well as the musicians and music usually really great service but last night was subpar.
   

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3. M

   Mr . VIP

   Indiana112 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thank you so much, as we enjoyed our luncheon date.
   

   Sullivan's Steakhouse - IndianapolisResponded 2 days ago

   Thank you for stopping in for lunch. We look forward to your next visit. -Stephanie Stanley GM
   

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4. A

   Adam Shadd VIP

   Cincinnati30 reviews

   3.0

   Dined on April 27, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The music was good. The manager was gracious. The aged tomahawk ribeye was done right, but i ordered an aged strip. The filet was much closer to medium well than the medium rare that was ordered. The sautéed mushrooms were actually served in a thick and salty brown gravy that was a bit dominating. The after dinner espresso was served naked: no sugar cube, no lemon or orange peal, no gimmicky piece of chocolate or rock candy. The server was slow and didn't correct her mistake. We flagged down the manager who was gracious in correcting the missteps made by the entire staff.
   

   Sullivan's Steakhouse - IndianapolisResponded 4 days ago

   Adam , Thank you for taking the time to share your experience. We regret that your meal didn't meet your expectations. Your comments on the ribeye and the mushrooms have been noted. We're always looking to improve and your feedback is valuable to us. We apologize for the service timing and any misunderstanding with the server. We're committed to providing excellent service and we regret that we fell short. We hope to have the opportunity to serve you again and provide a better experience. -Stephanie Stanley GM
   

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5. M

   Michael

   Chicago18 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Got seated in main dining room at our reservation time. We were openly welcomed by staff. In fact as it was our anniversary the table was set with rose petals and virtually all the wait staff stopped by to give special wishes. Complimentary glasses of Champaign for starters. Our Waitress Dixie was very attentive and recommended the cheesesteak egg rolls, which were very tasty. We each had a cocktail, wife’s was the signature knockout, I had the smoked old fashioned. We would recommend both. Wife ordered the scallops and I ordered the ribeye steak. All was served as requested and was vey tasty. The scallops came with a side of asparagus risotto, plus we ordered a side of the asparagus and the lobster white cheddar and bacon au gratin potatoes. All was very good, hot and tasty. Desert we split a crème brûlée which was one of the better ones we have ever had. Would be definitely going to do a return visit.
   

   Sullivan's Steakhouse - IndianapolisResponded 4 days ago

   Thanks for the feedback, Michael! We're thrilled to hear that you enjoyed your anniversary and that our team made it a memorable one. It's great to know that our service and dishes were up to your liking. We're glad you enjoyed our signature cocktail and our scallops. We look forward to welcoming you back soon. -Stephanie Stanley GM
   

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6. T

   Tod VIP

   Indiana129 reviews

   4.0

   Dined on April 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We enjoy eating in Sullivan’s bar. The food is always very good and the service is friendly but could be a little more attentive.
   

   Sullivan's Steakhouse - IndianapolisResponded on April 26, 2025

   Hi Tod, We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to serve you and we're glad you find our staff friendly. We're sorry to hear that you felt our service could be more attentive. We appreciate your feedback and will certainly take it into consideration. We look forward to serving you again soon. -Stephanie Stanley GM
   

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7. S

   Steve

   Indiana48 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was excellent and the service was very good. The only problem we encountered was my wife ordered oysters on the half shell from the menu and after several minutes our waiter came back and said they had a problem in the kitchen and they could not serve any oysters, they should have known this before they took our order.
   

   Sullivan's Steakhouse - IndianapolisResponded on April 26, 2025

   Steve, We're glad to hear that you enjoyed our food and service! We're sorry to hear about the issue with your wife's oysters. We understand how frustrating it can be to have a dish not arrive as expected, and we sincerely apologize for any inconvenience this caused. We appreciate your patience and understanding, and we're always looking for ways to improve our customer experience. We hope you'll give us another chance to provide you with a flawless dining experience. -Stephanie Stanley GM
   

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8. E

   Eric

   Indiana1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Slow service - took 20 minutes to get water at the table before drink orders. Trouble opening the wine bottle so they brought it out in a decanter rather than replace with a different bottle. One of our steaks came out cold. Food was good but the service was not up to the standard versus similar steak houses around town.
   

   Sullivan's Steakhouse - IndianapolisResponded on April 26, 2025

   Hi Eric, we're sorry to hear about your recent experience . We strive to provide our guests with top-notch service and it's clear we missed the mark during your visit. We apologize for the delay in serving water and the issue with the wine bottle. We also regret that one of your steaks came out cold. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you better in the future. -Stephanie Stanley GM
   

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9. J

   Judy VIP

   Indiana10 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Our family has been going to Sullivan’s for year on Special occasions , Thanksgiving, Birthdays etc…. Our last visit was this Easter/ my husband’s birthday. We arrived on time for our 2:00 reservation . Communication, our service, our food was horrible. Our waitress said the manager was gonna come over and speak with us. They never did. Unfortunately, we will never return to Sullivan’s.
   

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10. C

    Celia

    Indiana2 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We enjoyed Easter dinner at Sullivan's. Hospitality, food, and service were outstanding. An enjoyable experience!
    

    Sullivan's Steakhouse - IndianapolisResponded on April 26, 2025

    Hey Celia, We're thrilled to hear that you had an enjoyable Easter dinner at Sullivan's Steakhouse It's wonderful to know that our hospitality, food, and service met your expectations. We always aim to provide an exceptional experience, and your feedback is truly appreciated. We look forward to serving you again soon. -Stephanie Stanley GM
    

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