Best meal in town. Hope to see it return to Austin in the near future.
Great as always. Sorry to see it go. Hope the replacement (Del Frisco) is comparable.
Needs major improvement. We waited way past our reservation time. Drinks are way over priced and the service is understaff. We felt like a number. The music was fantastic New Years Eve.
Sullivan’s customer service (extremely slow and forgetful) and food side servings does not warrant the cost.$75 each. One beer $12 really?
Las Vegas cruisine restaurants achieves all areas of customer service, drinks and food consistently.
We were seated next to the bathroom which had some sort of a major problem. So every time someone opened the bathroom door, we got a whiff of sewer. Not what you want to smell when eating a $75.00+ dinner. Expected a better experience.
Sullivan's is a very nice restaurant for special occasions. They had amazing food on NYE but I do think the courses came out a bit too fast, which made it difficult to finish what food you were already eating.
Great help and nice meal. Music a little loud but reminds of the old days when y’all were to go to place. Thanks
Went to the downtown Austin location for my wife’s birthday and the atmosphere was perfect and our waitress was exceptional.
We had reservations & still waited 2 hrs for our food. All of our steaks were undercooked & even raw in the middle. One of our steaks was sent back to be recooked & still was undercooked. Our bill was $500.00 & not worth $50.00. Many complaints to the Mgr. & nothing was done. This was suppose to be our special Christmas Eve Dinner. Very disappointed !
I haven’t been to Sullivan’s in a long time but I remember it being delicious fine dining. We went on Christmas Eve with our family of 6 for what I thought was to be a special night out. Everything was just eh! We never got our high chair as requested for my son which was fine. I know it was a busy night and he was able to sit in a regular chair I just had to keep an extra close eye on him at all times. Our server wasn’t warm. She wasn’t bad but she wasn’t good. But the real reason for the review is that my filet did not come out hot, nor was it served on a hot plate and there was no flavor. It was like they forgot the butter or something on top and it has been sitting out for some time. It was not tender and had no flavor. I mentioned it to the server but she didn’t seem apologetic or concerned nor did she send a manager or anything over to help. I had high hopes for a delicious meal and was very disappointed. Also, the music was exceptionally loud that night for some reason so we had to talk over it. I hope we just caught them on a bad night.
Poor service, Freezing cold, Steaks cooked completely wrong
We go to Sullivan's thrice annually; birthdays and anniversary. This has been our go to place for special occasions since 1996. It is sad to see it close.
we had a fabulous meal. our server was pleasant and on point and had a nice sense of humor. my boyfriend had a 12 oz filet and it was cooked just as he ordered it. the brussel sprouts were top notch. the aparagus were okay but nothing super out of the ordinary. i had the steak salad. it was good but had way too much dressing. the lettuce was drowning in it. i would recommend folks get the dressing on the side. the waiter brought out a birthday dessert, it was a traditional cheesecake. it was on point! overall we had a great experience!
The food and service were absolutely unbelievable. I had the Cowboy Ribeye with gorgonzola garlic butter and it just melted in my mouth. The next time I'm Austin I am definitely going back.
Although we had reservations we had to wait 15 minutes for a table. The food was increadable, however i did anticipate more from a five star steakhouse in the way of service which i considered to be subpar.
The noise level was tolerable but a bit too loud for the price....
Food was great, but service was so slow...3 hours at restaurant. I do know our server was spread thin, but shouldn't have been my problem, considering I made a reservation ahead of time and it was a very special occasion. Nothing comped after well done steak was served, instead of requested medium rare, and missing celebrating with dessert, because dinner ended so late, not to mention empty glasses, plates and much waiting. We love Sullivan's Downtown Austin, and are sad we had a disappointing experience.