Sugar Factory - Harmon

Name: Sugar Factory - Harmon
Address: 3717 Las Vegas Blvd SSte 285, Las Vegas, NV, United States, 89109-4388
Telephone: (725) 777-1216
Price range: $30 and under
Rating: 3.9

3.9

1910 Reviews

$30 and under

American

Top Tags:

America’s favorite eatery and celebrity hotspot, will open its doors at its new Las Vegas location at the Harmon Corner Retail Center, located on the 50-yard line of the famed Las Vegas Strip, a unique destination with retail, restaurants, and shops for all ages on Wednesday, Sept. 1. The family-friendly, world-famous celebration destination known for its sweets and treats will have three stories of indoor and outdoor seating, a walk-up goblet bar accessible from the pedestrian bridge on Las Vegas Blvd and Harmon Ave, a whimsical candy retail store, and gobelt bar!
“The new location is sure to blow everyone away; from the photo op walls to the staff, every element of Sugar Factory is designed to give guests a memorable experience from the moment they walk in to the moment they leave.”

Make a reservation

Party Size

2 people

DateTime

Nov 29, 2023

7:00 PM

Booked 39 times today

Private dining

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View details

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American, Dessert
Hours of operation
Mon–Thu 12:00 pm–11:00 pm Fri 11:00 am–12:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
Phone number
(725) 777-1216
Website
https://lasvegas.sugarfactory.com/
Payment options
Mastercard, Visa
Dress code
Smart Casual
Private party facilities
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
Lyman Lambson: (725) 777-1216

Location
3717 Las Vegas Blvd SSte 285, Las Vegas, NV 89109-4388
Neighborhood
The Strip
Parking details
Paid self garage, valet, free parking for the hotel guests and casino VIP.
Additional
Bar/Lounge, View, Weekend Brunch

Popular dishes

What 1,910 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9

3.9 based on recent ratings

3.9Food
4.1Service
3.9Ambience
3.6Value

Noise • Moderate

Loved For

The Strip
Kid-friendly

1,910 Reviews

D
Datch
Exclusive
2 reviews
1.0
2 reviews
Dined 3 days ago
overall1food1service1ambience1
Terrible service, first, we had to wait awhile for the host at the entrance. Then, we’re basically ignored until we ask for a waiter. No menus were presented. Food was late( again, we had to ask for it) and served cold and dry— worst pancakes ever. They look pretty but tasted like paper( rainbow pancakes). The place wasn’t like on the pictures, sittings were deteriorated. Bar area was loud, we asked to be moved because our child and the other sitting area (2nd floor) was better but we were next to the service/drink bar area, yet nobody was attentive. The ambience is sad, unpleasant. It’s does not look like a restaurant, sealing is low and you can see all the pipes very close from your head. Lots of stairs, felt like we were eating under an emergency stairwell. I noticed other people looking around disappointed, as they were about to sit. There’s a mandatory 20% service fee charge, even for 3 people. Now, I know why they don’t care to give a good impression or service. And yet they ask for additional tip, how dare they? I will never comeback, nor will recommend to anyone.
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined 4 days ago
overall5food5service4ambience5
The buffalo chicken fries and Hot Cheeto burger were really good! The same with the watermelon margarita
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DS
DaleS
Portland
3 reviews
3.0
3 reviews
Dined 7 days ago
overall3food3service1ambience3
I came to Sugar Factory expecting to have brunch. My reservation was at noon. I ordered waffles w/ mixed berries. Noon on a Wed and they're out of berries. I ordered Birria tacos instead. They were super salty & oily. My teenage daughter ordered a fancy milkshake. The waitress clumsily served the milkshake and the slice of cake balanced on the cup fell off and the milkshake was knocked over. Waitress left it w/ her and said, you can still drink the shake, right? She didnt even wipe up the mess on table. :( Thumbs down to service. Really not living up to the hype.
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JA
JeffA
Denver
4 reviews
1.0
4 reviews
Dined 7 days ago
overall1food1service1ambience2
I was served French onion soup but no spoon with which to eat it. I ordered a cocktail and was brought a glass of water instead, and the manager stood leaning against the rail while the dining room turned to near chaos. Missed orders, wrong orders, complete neglect. I could write an essay about how utterly pathetic the overall experience was. Do not go. Get treats elsewhere and have dinner literally anywhere else if you can possibly avoid this place. Zero stars. Flat out zero.
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MP
MilehannahP
San Francisco
2 reviews
5.0
2 reviews
Dined on November 21, 2023
overall5food5service5ambience5
Hannah celebrated her 9th birthday they came out singing and dancing she had a great time the food was excellent
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OT
OpenTable Diner
Cleveland
2 reviews
vip
5.0
2 reviews
Dined on November 19, 2023
overall5food5service5ambience3
Tee is the best waitress ever! First time there and she was just so wonderful. Had a lot of fun and great memories.
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OT
OpenTable Diner
Baja California
2 reviews
5.0
2 reviews
Dined on November 17, 2023
overall5food5service5ambience5
Very good food and ambiance to watch F1. Service by Daniela was amazing. Fully recommended
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B
Becc
1 review
1.0
1 review
Dined on November 12, 2023
overall1food2service2ambience1
For starters, I asked for my burger to be light pink... when I got it, it was so undercooked that I was waiting for it to start mooing at me. Damn near raw. I was super turned off. I've made better burgers at home tbh. $45 for a drink is outrageous, probably how they pay for celebrity sponsors. Ambiance was awful. Bathrooms were gross, seating booths were tore up. Was sat at the smallest table possible, had to keep my purse on my lap cause there was no room to put it down, uncomfortable. Servers were inattentive for the cost. Took my 11 year old for her birthday, she enjoyed knowing Selena Gomez could have possibly sat at the table we were sitting at, but that was the only positive. On top of the 20% gratuity they charge, they ask if you want to leave an additional tip.
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SL
SusieL
1 review
5.0
1 review
Dined on November 12, 2023
overall5food5service5ambience5
Our server antoin was attentive and very kind. Thank you for the great service
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BM
BrianM
1 review
5.0
1 review
Dined on November 12, 2023
overall5food5service5ambience5
This restaurant is huge and so is their menu. Our server antoin was nothing but patient and went through each page and hot items to eat and I’m thankful i chose his recommendation of the hot honey chicken and waffles. Service and food was A+
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SS
ShaeS
1 review
5.0
1 review
Dined on November 12, 2023
overall5food4service4ambience4
I loved it was very fun for my first time being there for my 16th birthday, and I’ve always wanted to go it wasn’t a disappoint.
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LT
LoranT
1 review
5.0
1 review
Dined on November 12, 2023
overall5food5service5ambience5
Antoin went above and beyond and danced for our little ones birthday. She was beyond happy and will always remember this.
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t
tasty
Chicago
5 reviews
2.0
5 reviews
Dined on November 11, 2023
overall2food2service4ambience2
20% top is already added into your bill. Very causal place. Fast food quality
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OT
OpenTable Diner
Dallas
2 reviews
5.0
2 reviews
Dined on November 11, 2023
overall5food5service5ambience5
Had a great time and drinks was good. Will be back real soon!
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OT
OpenTable Diner
Las Vegas
1 review
3.0
1 review
Dined on November 11, 2023
overall3food4service2ambience3
Food was good. Service was slow. Didn’t seem too busy.
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RG
RichardG
Las Vegas
6 reviews
5.0
6 reviews
Dined on November 10, 2023
overall5food5service5ambience5
Great place for the kids and families. The food and beverages both nonalcoholic and alcohol were lit and on point. The drinks weren’t strong but we. loved the fogginess. Pricey drinks but all nine of us enjoyed the toppings on them. The party included a sparkler singing celebration with ice cream for the 11 year old. Thank you to the staff, servers and bartenders who made our kid happy.
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B
Bwilliams
Washington DC
4 reviews
5.0
4 reviews
Dined on November 8, 2023
overall5food5service5ambience4
Great food and fun
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MG
MeganG
Las Vegas
3 reviews
5.0
3 reviews
Dined on November 7, 2023
overall5food5service5ambience5
The hostess Bri was exceptionally nice and understanding when members of our party got lost and were late. Lupita our server was knowledgeable of the menu, friendly, and attentive to us. The food runners were friendly and helpful when we needed extra napkins or condiments. The manager Lawrence came over to check on our table and made sure that we were enjoying our meals. The food was great and staff was awesome from start to finish.
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GM
GregM
1 review
5.0
1 review
Dined on November 5, 2023
overall5food5service5ambience5
Antoin was killing it to be the only server in with us. He had quite a few tables but made sure everything was up to par and on point. Definitely enjoyed ourselves and the food was delicious
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JD
JoshD
1 review
2.0
1 review
Dined on November 5, 2023
overall2food2service3ambience4
The atmosphere was great, and it was a fun environment. The food was disgusting and way overpriced for the quality. But I guess when you are in the heart of the Las Vegas Strip, you can do that.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 4, 2023
overall5food5service5ambience5
Our waitress was amazing!! My daughter was in love with her. We have been to the Sugar Factory restaurants in Tampa, Orlando & Miami, but this is by far the best overall experience thanks to her. ❤️❤️
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TP
TammyP
1 review
3.0
1 review
Dined on November 4, 2023
overall3food3service2ambience1
My niece celebrated her 21 birthday at Sugar Factory Vegas A long planned trip The place is Dirty Ya at first it’s all cool with light and music Bathrooms are gross /flirty The service was stuck up and not attentive Only half are food came out and since I didn’t get a big fancy drink He didn’t even offer me a coke I had table water Bit of a bummer Years of business. Needs a refresher
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k
kcasas
New York Area
3 reviews
4.0
3 reviews
Dined on November 1, 2023
overall4food5service5ambience4
Great food, fast service, friendly servers! The S'mores Nutella waffles were amazing, too much for 1 person to eat. The staff had fun dressing in costumes for Halloween and we're all super friendly.
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P
Patricia
1 review
1.0
1 review
Dined on October 31, 2023
overall1food3service1ambience1
The place was dirty and old . We sat in a booth with rips and tears all over the seats . Dirty handprints on pictures and mirrors. Waitress took our order asking a 12 year old what he wanted , which is fine because we were busy with a 2 year old and he often orders for himself. Well he ordered a $40 drink and she did not ask us if this was ok . We didn’t even know that he ordered it until it came . Would not recommend this establishment for a place to eat .
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OT
OpenTable Diner
Denver
2 reviews
5.0
2 reviews
Dined on October 29, 2023
overall5food5service5ambience5
I made a last minute reservation for a large party (30+ adults and kids) and the staff could not have been more accommodating and helpful. Our servers Antoin T. and Kachina T. elevated our visit to the next level and went above and beyond to serve our group. This was an experience that our kids will never forget ❤️Thank you!!!!
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PW
PatriciaW
1 review
2.0
1 review
Dined on October 29, 2023
overall2food3service2ambience1
I wasn’t impressed at all! $60 dollars fora dance and a bowl full of whipped cream, a stale donut and unsweetened ice cream….UNSAT not to mention disgusting 🤮
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V
Vegasregular
1 review
3.0
1 review
Dined on October 29, 2023
overall3food3service4ambience4
Beautiful view of the strip and a fun vibe. The music is stuck in 2012 though. I went here because of high ratings for value and that was not my experience. I got an entree and a drink and my total was $70. Only ate half of the meal because they didn’t give me a knife and it was a giant portion. This place is a one and done for me.
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EG
EzekielG
1 review
5.0
1 review
Dined on October 28, 2023
overall5food5service5ambience5
Drinks was phenomenal and definitely a show to see. Antoin helped us choose the watermelon patch and it was the perfect sweet we was looking for. He also helped pick our food which was a big cheesy and grilled cheese and we was definitely happy. Will be back!
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TC
TeresaC
1 review
5.0
1 review
Dined on October 28, 2023
overall5food5service5ambience5
So much good here at the sugar factory. Thank you antoin for the recommendations!
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SB
StephanieB
1 review
5.0
1 review
Dined on October 28, 2023
overall5food5service5ambience5
A little busy but antoin communicated the entire way. Was very reassuring . Food was excellent and worth the wait
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OT
OpenTable Diner
New Mexico
1 review
4.0
1 review
Dined on October 28, 2023
overall4food3service3ambience2
It wasn’t as clean or upscale as we would have expected
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JP
JenniferP
1 review
2.0
1 review
Dined on October 27, 2023
overall2food5service3ambience1
Drinks are still the same price without alcohol , it was super sweet . Food was good . Decor was not what I expected. The chairs were dirty and peeling . Waitstaff was nice but I think had too many tables , but there was hardly anyone In restaurant. Definitely a one and done experience.
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OT
OpenTable Diner
Cleveland
2 reviews
5.0
2 reviews
Dined on October 27, 2023
overall5food5service3ambience4
Bummed the upstairs view of the strip wasn’t available but understandable due to volume. High top chairs a bit wobbly, so didn’t want to make sudden moves. Atmosphere is always good
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CJ
CoriJ
Los Angeles
2 reviews
5.0
2 reviews
Dined on October 25, 2023
overall5food5service5ambience5
Precious was out server and have us AMAZING service! The food and drinks were great as usual!
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MG
MeganG
Las Vegas
3 reviews
5.0
3 reviews
Dined on October 25, 2023
overall5food5service5ambience5
Our server Precious was extremely friendly and knowledgeable. She was patient and did her job great! I’m in a wheelchair and the staff (Manger Lawrence) made sure that I had a table that was accessible. Overall from start to finish we had an enjoyable time and definitely will be back!
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T
Twinsmommy
Los Angeles
8 reviews
1.0
8 reviews
Dined on October 23, 2023
overall1food1service2ambience1
Very poor experience. I went for my twins 21 bday and it was so quiet. They only acknowledge one of the twins birthday. Everything I saw on social media was false. They add an extra $25 mandatory fee that is the tip. Poor experience especially for a 21 birthday.
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OT
OpenTable Diner
Orlando
2 reviews
5.0
2 reviews
Dined on October 22, 2023
overall5food5service5ambience5
Great experience as usual!! Love going to Sugar Factory!!!
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TF
TrinityF
1 review
5.0
1 review
Dined on October 21, 2023
overall5food5service5ambience5
Antoin was straight to the point and showed that he wa sknowledgeable
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JP
JonnyP
1 review
5.0
1 review
Dined on October 21, 2023
overall5food5service5ambience5
Antoin gave exceptional service S really thankful for the guidance from start to finish for the experience
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MT
MeganT
1 review
5.0
1 review
Dined on October 21, 2023
overall5food5service5ambience5
Super casual vibe which was nice. Antoin helped choose some crazy desserts. Great photo op
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily

Screening
- Sick staff prohibited in the workplace

FAQs

Sugar Factory - Harmon is rated 3.9 stars by 1910 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Nov 29, 2023

7:00 PM

Booked 39 times today

3717 Las Vegas Blvd SSte 285, Las Vegas, NV 89109-4388

Additional information

Neighborhood
The Strip
Hours of operation
Mon–Thu 12:00 pm–11:00 pm Fri 11:00 am–12:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
Price
$30 and under
Cuisines
American, Dessert
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Paid self garage, valet, free parking for the hotel guests and casino VIP.
Payment options
Mastercard, Visa
Additional
Bar/Lounge, View, Weekend Brunch

Website
https://lasvegas.sugarfactory.com/
Phone number
(725) 777-1216
Private party facilities
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
Lyman Lambson: (725) 777-1216

Sugar Factory - Harmon

Make a reservation

Private dining

Additional information

Popular dishes

Brick Chicken

Grilled Cheese Sandwich

Buffalo Chicken Sandwich

Menu

What 1,910 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Screening

FAQs

How is Sugar Factory - Harmon restaurant rated?

Is Sugar Factory - Harmon currently accepting reservations?

Make a reservation

Additional information