Sugar Factory - Harmon

Sugar Factory - Harmon reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Charlicia

   Atlanta7 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I enjoyed our food the conversation with staff and the atmosphere. Daniella was a very sweet and attentive waitress. She made sure we had everything we needed without us having to ask. The managers Dan and Ky were very down to earth and came to talk with us and make sure we had a good experience. We will definitely return next time we are in Vegas! Keep up the amazing work!
   

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2. C

   Charita

   Las Vegas3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   My husband and I didn't enjoy ourselves we won't be going back or making any recommendations for anyone else to
   

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3. A

   Ace

   Las Vegas1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Had a reservation for 6 they put us at a table for 4 put in the notes it was for my sons birthday.. food was dry definitely WOULDNT recommend I got better quality food on Craig at the Grage for more than half the price of! & I had to tell them repeatedly about bringing my baby his birthday scoop!
   

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4. C

   Chyanne

   Las Vegas1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dareisha was an amazing server!!! 10/10 experience
   

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5. B

   Brandee

   Chicago1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   The food was good but it was super out dated. It didn’t feel very clean and the old location was much better. It’s also not easy to find. None of the pictures are from the new location
   

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6. V

   Valerie

   Las Vegas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jessica is a fantastic, fun server! Ask for her! She made sure we always had our glasses full and our food was just as we asked!
   

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7. R

   Raymone

   Chicago1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere I would highly recommend the restaurant you will don’t be disappointed
   

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8. B

   BRIGITTE

   Las Vegas3 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Normally we are very happy this time. It was a little off. We ordered our drinks and then 10 minutes later. We ordered our meal,our meal came out about 15 minutes before our drinks did.
   

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9. K

   Kenneth

   Atlanta4 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Everything looked amazing, but food was below average. Pancakes were not good. Coffee tasted like flavored water. Shakes were good, but cake on top was stale. Took forever for food and the restaurant was empty. Server was overwhelmed. She had the whole store to herself.
   

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10. A

    April

    San Francisco1 review

    1.0

    Dined on April 24, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Restaurant was very dirty and in need of a big update…2nd floor was extremely stuffy and hot, no air flow. Ordered the rainbow sliders and they were hard and dry like they had been premade and sitting under a heat lamp. Overpriced for the quality, restaurant needs a complete overhaul. Will not return.
    

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