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Sugar Factory - Harmon, Las Vegas, NV

Sugar Factory - Harmon

3.5 (2550)
$31 to $50
American
3717 Las Vegas Blvd SSte 285, Las Vegas, NV 89109-4388

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2 people
7:00 PM
Booked 40 times today

About this restaurant

  • Great for creative cocktails
  • Good for special occasions
  • Kid-friendly
America’s favorite eatery and celebrity hotspot, will open its doors at its new Las Vegas location at the Harmon Corner Retail Center, located on the 50-yard line of the famed Las Vegas Strip, a unique destination with retail, restaurants, and shops for all ages on Wednesday, Sept. 1. The family-friendly, world-famous celebration destination known for its sweets and treats will have three stories of indoor and outdoor seating, a walk-up goblet bar accessible from the pedestrian bridge on Las Vegas Blvd and Harmon Ave, a whimsical candy retail store, and gobelt bar!
“The new location is sure to blow everyone away; from the photo op walls to the staff, every element of Sugar Factory is designed to give guests a memorable experience from the moment they walk in to the moment they leave.”

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Cocktail Bar
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Phone number
    (725) 777-1216
  • Website
    https://lasvegas.sugarfactory.com/
  • Payment options
    Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Lyman Lambson: (725) 777-1216

Private dining

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Menu

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What 2,550 people are saying

Sugar Factory - Harmon reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.6Food
  • 3.7Service
  • 3.6Ambience
  • 3.1Value

Noise • Moderate

Loved For

  • Las Vegas

    Kid-friendly

  • The Strip

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory - Harmon offers an entertaining dining experience with "great food, great environment." Guests enjoy the "fun and lively" atmosphere, making it perfect for celebrations. The "amazing service" from staff like China and Craig enhances visits, though some find the "20% service charge" surprising. Overall, a vibrant spot for special occasions.
2,550 Reviews

  1. Erick

    Las Vegas1 review

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1
    The restaurant AC was broken and it was super hot. The quality of the food was okay, but the heat made it uncomfortable. The prices are super high.

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  2. Diane

    Cincinnati / Dayton1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Happy hour was great. The Mac and cheese balls were the best I’ve ever had! Highly recommend. The little sliders were so good too! 2 for 1 margs were delicious.

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  3. Dayna

    Orange County6 reviews

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Was really looking forward to this experience; however, overall the service, and food was just okay. The wall was filthy next to us at seating, the booth seating upholstery's was torn and ripped not just where we were seated but on the chair backsides throughout restaurant. Service was very slow and the food quality was just ok. Ordered chicken and waffles and was informed it would take at least 20 minutes for the chicken to cook but the tenders would be a quicker option. Barely any chicken in them. Mostly skin, flour and grease. Great photo ops with ambiance, but way too much food portions. A+ for presentation. Won’t be returning.

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  4. Jessica

    Unspecified1 review

    3.0

    Dined 5 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    Dessert was good. Regular food not so much. Service was ok. Kids had fun. Way overpriced

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  5. Juavon

    New York City7 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    It was great and our server was so nice I forgot her name.

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  6. Leslie VIP

    Los Angeles23 reviews

    3.0

    Dined on July 8, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Honestly the food is good. The service was very good. The only issue is what was on the final bill with items varying in price from the menu. On top of that, the bill had a 20% gratuity added but then at the bottom had suggested tip based on the TOTAL of the bill INCLUDING tip. So I found it very deceptive and that was incredibly bothersome. No fault of the staff. This is a Sugar Factory corporate issue. Also, Sugar Factory used to be more of a fun vibe. This felt almost run down with poor ventilation. I feel badly for the staff. They were all great and doing their best.

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  7. Ava

    Los Angeles1 review

    2.0

    Dined on July 6, 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 5
    We had an ok experience we have been dining at sugar factory for years. But today was not it our waitress had an attitude and was very dry and rude. When we went to check out she didn’t tell us that there is a 20% service charge so we almost tipped on top of it. And because she doesn’t have to work for tips she wasn’t nice at all. Also the menu prices are wrong from what they charged we got overcharged and didn’t notice till after. I don’t know if I will be returning to this location again. I would if they hire over people.

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  8. Heather

    Raleigh / Durham / Chapel Hill9 reviews

    1.0

    Dined on July 5, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    It has really gone downhill in service and food. We used to love going there. However on this last trip, which was a special occasion, we went for an early dinner and the place was nearly empty and it took forever to get service, our orders were wrong, the burgers were undercooked and the server never came to check on us. We had to ask for the manager 3 times. We were so disappointed and won't be going back., at least not to the Vegas location.

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  9. Lavinia

    Las Vegas2 reviews

    4.0

    Dined on July 5, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We like the new location of sugar factory. I think the last time we went in Las Vegas it was located in the Paris hotel, which seemed a lot smaller. We enjoyed our sliders and fries at 10% Off, plus the buy one get one free drinks for happy hour. The only thing that I did not care for was that our seating area seem to be a little warm, we were on the top floor, couldn’t feel the air conditioner. And after coming out of 103° we expected it to be a lot cooler inside, however on the other side of the restaurant and down to the second and first floor was a lot cooler. Overall a very good experience. We will visit again.

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  10. Jessica

    Las Vegas1 review

    2.0

    Dined on July 5, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    What a dump! Service was so slow. And with an automatic 20% service charged added to all bills there is no incentive to be any better. Place is ran down, dirty, needs a remodel. AC was not working when we got there. We had 715 reservations, table not ready. Service so slow we missed fireworks, which was ok. Food prices are right in line for the strip the drink charges are exorbitant. Cool drinks and an experience. Bucket list for my daughter checked but will definitely never go back to this location.

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FAQs

Sugar Factory - Harmon is rated 3.5 stars by 2550 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Las Vegas
  4. The Strip
  5. The Strip

Make a reservation

2 people
7:00 PM
Booked 40 times today
Google Map for Sugar Factory - Harmon

3717 Las Vegas Blvd SSte 285, Las Vegas, NV 89109-4388

Additional information

  • Neighborhood
    The Strip
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Cocktail Bar
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Paid self garage, valet, free parking for the hotel guests and casino VIP.
  • Payment options
    Mastercard, Visa
  • Additional
    Bar/Lounge, View, Weekend Brunch
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