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  5. Foxwoods

Sugar Factory - Foxwoods

4.2
4.2
3971 Reviews
$31 to $50
Contemporary American
This celebrity gathering spot treats guests to a one-of-a-kind experience serving upscale dining classics from brunch to late-night ranging from decadent crepes to flavorful milkshakes, gourmet burgers and more. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks and candy infused cocktails. The retail section will offer a selection of the company’s signature treats andmerchandise, including the world-famous Couture Pops. After dinner, guests will want to stay long into the night to enjoy the innovative cocktails, top hits dance music, and lively social scene.

Make a reservation

2 people

7:00 PM


Booked 106 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary American, Burgers, Steak

  • Hours of operation

    Restaurant Mon–Thu 11:00 am–11:00 pm Sat, Sun 9:00 am–2:00 am Cafe Daily 11:00 am–11:00 pm

  • Phone number

    (860) 312-7847

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    We welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    Private Event Coordinator: (855) 472-0152

  • Neighborhood

    Foxwoods

  • Parking details

    Hotel Parking

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 3,971 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.1Food
  • 4.2Service
  • 4.3Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Connecticut

    Most Booked

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  1. HS

    HeatherS

    1 review

    4.0

    1 review

    Dined 1 day ago

    overall4food3service3ambience4
    The drinks and desserts are the drawing factors! Our whole group loved their drinks and thought they were unique. $27 a piece for each drink that was non alcoholic was a bit steep. But this is probably a one and done place for us. The entrees where just ok definitely not a revisit. The food was mediocre at best I’m not sure how you can mess up a mashed potatoes but they did. In addition they had a limited gluten free menu so that was disappointing.
  2. OT

    OpenTable Diner

    Portland

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    overall3food3service3ambience4
    Cold food wrong food and slow delivery
  3. p

    patm

    New England

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Thank you for making my birthday celebration so special!!! Wait staff was amazing!!!
  4. KB

    KevinB

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    The waitress we had was amazing. My son loved his milkshake and food was really good.
  5. CS

    CSRC

    Denver

    7 reviews

    vip
    5.0

    7 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Great service. Food was excellent and served quickly.
  6. M

    Malaika

    New England

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    overall3food5service4ambience5
    We had brunch. Pancakes were excellent. Omelet was okay, ham and cheese not mixed in only folded over. Not too busy on Sundays which was great 😀
  7. KF

    KerryF

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    My daughter had the best birthday ! The milkshakes and drinks are outra this world!!
  8. S

    Shell

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food4service5ambience3
    Got the French toast Monte Crisp was amazing and would go back such a fun experience
  9. TA

    TeresaA

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food4service1ambience5
    I have been here a handful of times. Always have great service and food is out quickly. My friend were visiting from Florida so I recommended we go to the Sugar Factory for lunch. However yesterday at lunch, the server forgot to put my friends order in. She did not even apologize or ask if there was anything else she could get us. She didn’t take anything off the bill or offer a discount/ free dessert. I felt very neglected. Although the food that came out was delicious per usual I was very disappointed in the service.
  10. n

    nksav

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food1service5ambience5
    Not impressed with the food. It was cold and tasted very bland.
  11. B

    Bluegold

    Las Vegas

    8 reviews

    4.0

    8 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    Nice but overpriced the specialty drinks are wonderful.
  12. LC

    LaurieC

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined 5 days ago

    overall2food4service2ambience3
    Our order was not correct and we waited 20 minutes for it to finally come ,the waiter never came back to the table and when it came we told him him we didnt want it anymore because everybody was done eating already, and he didn’t even apologize or say one word took it off the bill and that was that so wasn’t too happy this time
  13. M

    Msshedon

    New England

    6 reviews

    3.0

    6 reviews

    Dined 5 days ago

    overall3food3service3ambience4
    It was fun environment. I had asked to celebrate my twins birthday ahead of time in this ap and they did not so was kinda bummed
  14. JP

    JamesP

    New England

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience5
    Our server was great. Very friendly. Good vibe. Even got a call about their credit card machine ahead of our reservation. It was fixed before our dinner but nice to know ahead of time the potential issue. Good food and fun drinks
  15. EH

    ElaineH

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Great food in a fun atmosphere. Delicious cocktails, next time will save room for the milkshakes (they looked awesome)!
  16. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on June 28, 2022

    overall5food5service5ambience5
    The food and drinks were delicious. Waiter made recommendations which were on the money. The service was quick and the price were reasonable.
  17. JM

    JanetM

    New England

    1 review

    3.0

    1 review

    Dined on June 27, 2022

    overall3food1service5ambience5
    We were super disappointed that the only vegan option was a salad. We didn’t come to Sugar for salads. When we researched, this place came up at vegan options available. The waitress (who was very nice) explained to us that the vegan smoothies were only available on the weekend - which we found very odd. We were so disappointed to not experience Sugar during our stay at Foxwoods. We were there for a dance comp and we made reservations for our last final “fun” thing to do. Sugar should get with the times and have more to offer to vegans ! Any of the milk shakes could easily be made with oat milk, coconut milk or any other plant based milks. Even non-vegans often prefer drinking non-dairy. Please update your menu to be more vegan friendly. And if not - please inform people that the vegan smoothies are not available during the week.
  18. JD

    JodyD

    1 review

    4.0

    1 review

    Dined on June 26, 2022

    overall4food5service4ambience5
    Sugar factory is great place to take your kids or for adults to go. But if you don’t like noise that’s not a place for you. Because it could get loud in there and I loved it. The food is good and the service was great! They have some thing for everyone.
  19. BM

    BarbaraM

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5
    Great meal and lots of family fun! I would return again and again!
  20. DW

    DrWendy

    New England

    3 reviews

    5.0

    3 reviews

    Dined on June 26, 2022

    overall5food4service5ambience5
    Always love the vibe and energy of Sugar Factory. Our server, Frank, was attentive and humorous. Look forward to visiting again soon.
  21. S

    Sean

    1 review

    3.0

    1 review

    Dined on June 26, 2022

    overall3food2service2ambience4
    40 minutes to get drinks, came out the same time the food did. The apps were great and worth it but the steak had no flavor and was disappointing for the price. Drinks were extremely weak for the price and size
  22. AS

    ASj7

    New England

    1 review

    2.0

    1 review

    Dined on June 26, 2022

    overall2food1service1ambience2
    The drinks were excellent as usual. My husband got chicken fingers and wouldn’t even eat them they were disgusting. The artichoke dip was good but the Mac n cheese balls I got where cold. My friends sandwich and steak they liked but the sampler the only good thing was the bone in chicken my friend said. I would only recommend for the drinks definitely not the food. Also our waitress was definitely not the best she literally took forever to come over we wanted to order more drinks but she was MIA so we left to drink elsewhere.
  23. LK

    LisaK

    New England

    3 reviews

    4.0

    3 reviews

    Dined on June 26, 2022

    overall4food4service5ambience3
    Very loud and energetic atmosphere. Wait staff and runners are very pleasant. The noise, the drinks and desserts are over the top. Really fun for a young crowd. The filet is outstanding every time. Recommend for a teen birthday dinner, bachelorette or just to feel like a kid again. Glad they recently updated a few things.
  24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5
    We were there to see a show as a late Christmas present.
  25. CK

    CathleenK

    Exclusive

    1 review

    3.0

    1 review

    Dined on June 25, 2022

    overall3food3service3ambience4
    One entree came after every one else has finished eating, there is no children menu. $28 for a bowl of plain pasta and two meatballs is atrocious. And then when we asked for the sauce to take home for the left over, they gave us a half an ounce. The $36 drink was unimpressive, and extremely weak. I think they charged for alcohol and have a virgin. Not impressed.
  26. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2022

    overall5food5service5ambience5
    The food was good and the service excellent.
  27. JC

    JosephC

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food3service5ambience5
    Good atmosphere, good service, good drinks. No complaints
  28. JS

    JohannahS

    1 review

    3.0

    1 review

    Dined on June 22, 2022

    overall3food4service3ambience2
    Music was loud, fries were tasteless and hard. Waitress wasn’t very attentive. The rest of the food was delicious.
  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 22, 2022

    overall5food5service5ambience5
    It was amazing the food was so good
  30. AG

    AnaG

    New England

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5
    It was a fun experience family loved it! Music was a little to loud for the time of the event but I guess it’s that type of atmosphere:-)
  31. RM

    RitaM

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Atmosphere great, music pumping, and the birthday celebration dance was off the chain! Will definitely be back!!!
  32. DK

    DeniseK

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service5ambience3
    The waitstaff was excellent Burgers and milkshake very good Waffles need a lot of work they were not good at all, very disappointed in that. The music is way too loud, cant hold a conversation.
  33. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5
    My childs 9th birthday
  34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5
    We had a large party celebrating a graduation. The staff was super friendly and accommodating. The food and drinks were delicious. It was a great experience overall.
  35. M

    Marri

    New York Area

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food3service1ambience4
    We didn't feel like our table was a priority. We were celebrating Father's Day with no acknowledgement
  36. JA

    JulieAnnV

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5
    Very nice staff, accommodating to children, the staff is patient and kind. We had so much fun. The kids loved the Color of the sliders. A big hit.
  37. RM

    ReniaM

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5
    Great food and great service the restaurant is beautiful I was very satisfied
  38. J

    Jackie

    New England

    7 reviews

    2.0

    7 reviews

    Dined on June 16, 2022

    overall2food3service2ambience4
    Our server was wonderful however it took 45 minutes to get one cheeseburger. I'm sure this has to do with staffing issues. Sadly this won't have me running back there anytime soon.
  39. A

    Ashley31

    New York Area

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5
    Plan on being at the Sugar Factory for at least an hour and a half - and make reservations ahead of time. Our server was attentive, our food was delicious, and the ambience was awesome! We waited about a half hour for our food, but we enjoyed our drinks and the ambience while we waited!
  40. D

    Debb

    Pittsburgh

    8 reviews

    vip
    4.0

    8 reviews

    Dined on June 14, 2022

    overall4food5service5ambience4
    Great sandwiches Yummy desserts and huge

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily

FAQs

Sugar Factory - Foxwoods offers takeout which you can order by calling the restaurant at (860) 312-7847.

Sugar Factory - Foxwoods is rated 4.2 stars by 3971 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 106 times today
Google Map for Sugar Factory - Foxwoods

350 Trolley Line Blvd Mashantucket, CT 06338

Additional information

  • Neighborhood

    Foxwoods

  • Hours of operation

    Restaurant Mon–Thu 11:00 am–11:00 pm Sat, Sun 9:00 am–2:00 am Cafe Daily 11:00 am–11:00 pm

  • Cuisines

    Contemporary American, Burgers, Steak

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Hotel Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (860) 312-7847

  • Private party facilities

    We welcome you to explore our Private Dining options, perfect for any occasion.

  • Private party contact

    Private Event Coordinator: (855) 472-0152

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