Sugar Factory - Foxwoods

Name: Sugar Factory - Foxwoods
Address: 350 Trolley Line Blvd, Mashantucket, CT, United States, 06338
Telephone: (860) 312-7847
Price range: $31 to $50
Rating: 4.1

4.1 (5287)

$31 to $50

Contemporary American

350 Trolley Line Blvd, Mashantucket, CT 06338

Make a reservation

2 people

Jul 16, 2025

7:00 PM

Booked 97 times today

About this restaurant

Great for creative cocktails
Good for special occasions
Lively

The Sugar Factory legend grows with the opening of our newest candy and dining emporium at Foxwoods Resort & Casino in Mashantucket, Connecticut. Our signature lineup of delicious desserts, outrageous cocktails and scrumptious entrees are inviting you to join us!
With locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Hours of operation
Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 9:00 am–2:00 am Sun 9:00 am–11:00 pm Brunch Sat, Sun 9:00 am–2:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm
Phone number
(860) 312-7847
Website
https://sf1.sugarfactory.com/foxwoods-resort-ct
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
We welcome you to explore our Private Dining options, perfect for any and every occasion.Please email Foxwoodsevents@sugarfactory.com for all private event inquiries and for reservations of 11 or more guests.
Private party contact
Private Event Coordinator: (860) 312-7847

Location
350 Trolley Line Blvd, Mashantucket, CT 06338
Neighborhood
Mashantucket
Cross street
Located in Grand Pequot Tower on the Main Floor, Across from DraftKings.
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Private dining

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What 5,287 people are saying

Sugar Factory - Foxwoods reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

4.0Food
4.1Service
4.4Ambience
3.6Value

Noise • Moderate

Loved For

Connecticut
Kid-friendly
Connecticut
Most Booked
New London
Great for brunch
New London
Kid-friendly
New London
Hot spot
New London
Good for special occasions
New London
Lively
New London
Most Booked

Review summary

AI-generated from verified diner reviews

Sugar Factory - Foxwoods is a vibrant, family-friendly destination known for its "fun and lively atmosphere" and "over-the-top" birthday celebrations. Highlights include "amazing food," "delicious desserts," and a "great place for a memorable family birthday celebration." While some find it pricey, the unique experience and attentive service, particularly from standout servers like Allie and Juice, make it a worthwhile visit.

5,287 Reviews

J
Jerry
New York City3 reviews
1.0
Dined 2 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 4
Food was expensive and everything overcooked. New menu with everything going up 3.00 per entree. Poor service.
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C
Charles
New York City2 reviews
1.0
Dined 3 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 3
I've been here 3 times giving them the benefit of the doubt, maybe it's an off day and hoping they'd improve. They haven't; the foods bland and has no taste, atmosphere is decent, staff is horrible, they treat you as if you're disturbing them by showing up to the restaurant. Most recently I had the displeasure of being waited on by Alex but if you read this then you will have spent more time with me than he did. He came to our table 3 times totalling 60 seconds over the course of an hour. Brought water/took our drink and appetizer order then disappeared only to come back and has for clarification on my drink (vodka cranberry, the easiest drink to make and still got it wrong somehow). Then he came to take our meal order (which was the last time he came to our table) and disappeared leaving our menus at the table which he should have taken, the person who brought our food out took the menu's simply because she had nowhere to put the food. Never checked in, never asked about more drinks and it wasn't because he stretched thin, he made it a point to help the 5 tables around us (we were literally in the center of all his tables,he had to walk past us to help anyone and not a single "do you need anything" ) although I can see and hear the attitude he was giving to those parties other parties. After being ignored for an hour i asked for the check and to go boxes and the check, the natural reaction to poor service is a poor tip but being friends with dozens of people in the restaurant business I decided to still tip almost 25%(which would have resulted in more money had he just done his job and checked on us because we were celebrating and ready to eat/drink and have a good time), but decided I'd do something I'd rarely do, leave a review. Alex, do better. Readers, avoid this establishment. You'd have a better meal elsewhere on property, hell the pizza place in the food court would taste better than their food.
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D
Doreen
Greater Boston7 reviews
4.0
Dined 4 days ago
1. Overall 4
2. Food 5
3. Service 4
4. Ambience 3
Food was good, server was very efficient prices are somewhat high and not overly crazy about the noise level.
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J
James
New York City1 review
5.0
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Amazing experience here! Allie our sever was wonderful she was so nice and attentive. The service was amazing, and the restaurant vibe and atmosphere is one of a kind its fun and lively. I brought my niece here for her birthday. The way the staff put on a show with the music/lights/dancing and singing Happy Birthday was amazing. It made her feel so special. Definitely and unforgettable experience. Highly recommend. We will definitely be returning in the future!!!
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S
Sophia
New York City2 reviews
4.0
Dined on July 8, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
The salad with the Thai noodles was tasty except for the chicken tasted frozen
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A
Ashley
Greater Boston2 reviews
3.0
Dined on July 7, 2025
1. Overall 3
2. Food 1
3. Service 2
4. Ambience 3
Expensive drinks. Not worth the money in my opinion
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K
Kristen
New York City1 review
3.0
Dined on July 5, 2025
1. Overall 3
2. Food 1
3. Service 4
4. Ambience 4
The drinks were fun!!! Kids loved the fancy milkshakes. The food was cold and tasted like it was sitting out for hours.
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A
Adam
Rhode Island3 reviews
1.0
Dined on July 5, 2025
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
Terrible service, they've also reduced their brunch menu substantially, food was slow and arrived ice cold, with only one other table our waitress was too busy to come even check on us.
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D
Darlene VIP
Philadelphia County9 reviews
5.0
Dined on July 4, 2025
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Great place for a memorable family birthday celebration. The King Kong sundae was amazing!
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j
jim VIP
Greater Boston53 reviews
5.0
Dined on July 3, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Enjoyed our evening there Waitress was great! Will be back
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FAQs

Sugar Factory - Foxwoods offers takeout which you can order by calling the restaurant at (860) 312-7847.

Sugar Factory - Foxwoods is rated 4.1 stars by 5287 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jul 16, 2025

7:00 PM

Booked 97 times today

350 Trolley Line Blvd, Mashantucket, CT 06338

Additional information

Cross street
Located in Grand Pequot Tower on the Main Floor, Across from DraftKings.
Neighborhood
Mashantucket
Hours of operation
Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 9:00 am–2:00 am Sun 9:00 am–11:00 pm Brunch Sat, Sun 9:00 am–2:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm
Price
$31 to $50
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Website
https://sf1.sugarfactory.com/foxwoods-resort-ct
Phone number
(860) 312-7847
Private party facilities
We welcome you to explore our Private Dining options, perfect for any and every occasion.Please email Foxwoodsevents@sugarfactory.com for all private event inquiries and for reservations of 11 or more guests.
Private party contact
Private Event Coordinator: (860) 312-7847

Sugar Factory - Foxwoods

Make a reservation

About this restaurant

Additional information

Private dining

Private Event

Custom inquiry

Ask Concierge
AI Beta

Menu

What 5,287 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does Sugar Factory - Foxwoods offer delivery through OpenTable or takeout?

How is Sugar Factory - Foxwoods restaurant rated?

Is Sugar Factory - Foxwoods currently accepting reservations?

Make a reservation

Additional information