Sugar Factory - Foxwoods

4.3
2741 Reviews
$31 to $50
Contemporary American
This celebrity gathering spot treats guests to a one-of-a-kind experience serving upscale dining classics from brunch to late-night ranging from decadent crepes to flavorful milkshakes, gourmet burgers and more. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks and candy infused cocktails. The retail section will offer a selection of the company’s signature treats andmerchandise, including the world-famous Couture Pops. After dinner, guests will want to stay long into the night to enjoy the innovative cocktails, top hits dance music, and lively social scene.
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Private Dining

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What 2741 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.4
ambience
3.8
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined a day ago
Overall5food5service5ambience4

My daughter and I went for the cool drinks. It was my first time and it didn't disappoint.

TW
TeganW
New York Area
4 reviews
Dined a day ago
Overall4food4service4ambience5

There was 7 of us. Two dishes were brought out incorrectly but overall it was good.

CL
ChristineL
1 review
Dined 2 days ago
Overall4food5service5ambience5

Food was excellent! We were there for a birthday celebration but they never acknowledged it, a little disappointed.

JC
JaeCee
1 review
Dined 2 days ago
Overall3food4service2ambience3

Food was great! Tasty, Very fresh and hot when it came to the table. The drinks were weak, not much alcohol- mostly juice with candy. Service was alright. Our waitress took about 25 minutes to great us after we were sat. She dropped water off but didn’t stay to take our order (which we were ready to give).. she didn’t return for about another 15 mins. But overall the experience was good. Music was good and the environment was fun.

OT
OpenTable Diner
New England
1 review
Dined 2 days ago
Overall4food4service5ambience4

Great food, service, and atmosphere. Second visit. Always great service.

MP
MistyP
1 review
Dined 3 days ago
Overall4food5service5ambience4

Went for a birthday, really fun. My waitress Kendra was really understanding and nice

F
Ferland
1 review
Dined 3 days ago
Overall5food5service5ambience5

Service, food, drinks all exceptional!!! All COVID19 guidelines were followed and restaurant was exceptionally clean. We will be back!!!

VS
VictoriaS
New York Area
3 reviews
Dined 4 days ago
Overall5food5service5ambience4

The chicken and waffles were to die for! Everything, although at first glance may seem a little pricey, was absolutely valued well. So much food for the price! The instagram-worthy goblet drinks were big enough to share; which we should have done but we got excited over all the many flavors so we bought two and each only drank half. Plenty of alcohol to give a buzz, too, if that’s what you’re after.
The ambience only received 4 stars because it was a little loud, but there were two celebrations when we went and they sure do enjoy making people feel celebrated there!
Overall, excellent food and drinks, great service. Would absolutely return!!

JR
JoseR
1 review
Dined 5 days ago
Overall5food5service5ambience5

Definitely going back amazing food amazing workers amazing everything lol

L
vipLeeb331
New York Area
12 reviews
Dined 5 days ago
Overall4food4service3ambience2

It was extremely loud service was slow

TL
TammieL
New England
3 reviews
Dined 5 days ago
Overall5food3service5ambience5

Great service and yummy cocktails!! Love the atmosphere!!

JC
JodiC
1 review
Dined 5 days ago
Overall3food3service3ambience5

I have a picky eater who wanted the waffle burger without the burger and other meat. Waitress said she had to charge full $21 so I asked if she could put it on the side and she said she didn't think so. When the food came, it wasn't on the side and no mention of it. Restaurant was near empty on a Monday afternoon which was nice. Love the decor and drink options. Wish menu had more variety especially for kids. There is no kids menu.

BB
BarbieB
1 review
Dined 6 days ago
Overall3food3service5ambience3

Food Items are different and cool. Fun place for kids and family.

S
Shauna
1 review
Dined 6 days ago
Overall5food5service5ambience5

The food was absolutely amazing. It's a bit pricey but worth it.

OT
OpenTable Diner
New York Area
3 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

Awesome girls time out!!!

N
Natalie
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Our meal was very good, the server was very polite and nice and the drinks were fantastic

OT
OpenTable Diner
1 review
Dined on April 2, 2021
Overall5food4service5ambience5

Overall it was great! Food was a tad overcooked

SH
SandraH
New York Area
2 reviews
Dined on April 1, 2021
Overall2food4service2ambience2

We wanted to try this restaurant because of the reputation for being very upbeat. We knew the menu was expensive but didnt realize how expensive it actually was. Not only was it expensive but it was not upbeat at all. The servers were just slow. Our server didnt check on us at all. We had to constantly flag her down for service. Even when they brought out items for someone's birthday they just yelled it through a microphone with no energy. Almost like it was a bother to them. Very disappointing after all the videos online of it being a very lively upbeat restaurant. Food was ok. Not worth the price.

l
lisat
New York Area
1 review
Dined on April 1, 2021
Overall5food3service5ambience5

Amazing time and kids had a blast. Just wish there was a kids menu nice and colorful.

R
Rose
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

First timers, my boy’s really enjoyed it! Food was nicely presented and taste was great!!!

KK
KellyanneK
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

We came to celebrate our daughter's 12th birthday, we love it here! We had a nice dinner and they even came out with a bullhorn to wish her a happy birthday!

m
martaj
1 review
Dined on March 31, 2021
Overall4food5service3ambience5

We asked the waitress to move us to another table because we were isolated behind a wall but she told us that it was too late to change because we had already ordered dinner even though it had not been served yet.

We also went for my birthday because I love the celebration they do for birthdays but, in my case, only the waitress came to my table with another girl and they said happy birthday and that's it. Very disappointed ...

AR
AntonioR
1 review
Dined on March 31, 2021
Overall5food5service5ambience5

Excellent place for an outstanding burger and even more outstanding drinks!! The wait staff is very excellent and the service is top notch!!

OT
OpenTable Diner
1 review
Dined on March 30, 2021
Overall5food5service5ambience5

mommy and daughter date. daughter absolutely loved it. waitress made our visit very pleasant

BL
vipBobbyL
New England
18 reviews
Dined on March 30, 2021
Overall5food5service5ambience5

Always a great time. Upbeat energy. Delicious food. Friendly staff.

MG
MystiG
1 review
Dined on March 29, 2021
Overall5food5service5ambience5

Great place! The service was excellent and all staff did a great job. Food was really good we had to take a lot of it to go huge portions. The drinks were amazing ( you defiantly get what you pay for) and so much fun!! The mega phone for the Birthdays startled me a bit but was also fun.

TL
TatianaL
New York Area
1 review
Dined on March 29, 2021
Overall3food2service3ambience3

Overpriced entrees that tasted like Applebee’s. Enjoyed the dessert’s! Will come back for dessert only.

OT
OpenTable Diner
New England
1 review
Dined on March 29, 2021
Overall5food5service5ambience5

It was fantastic! It was my first time and definitely going back again !! 10/10

MC
MarkC
1 review
Dined on March 28, 2021
Overall4food4service5ambience5

Waitress was fast and friendly. Everyone seemed to enjoy their food. It is not cheap but we eat there at least every other visit to foxwoods. With the virus you need reservations at least a week in advance.

RP
RolandP
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

Food and drinks were fantastic! Definitely will be back!

OT
OpenTable Diner
New England
1 review
Dined on March 28, 2021
Overall4food4service5ambience5

Waitstaff was great. Value for food and drinks could be better.

KM
KiaraM
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

The environment was great ! And the service was excellent, the food came out super fast and the drinks were amazing !!!!!!!! Also, the server was friendly and attentive. Definitely recommended !!

B
Bklyn
New England
2 reviews
Dined on March 27, 2021
Overall3food3service2ambience4

Food is very over priced. Service is slow, hard to get what you need in a timely fashion. Drinks are so overpriced. You are basically just paying for the experience because none of the food and drinks are worth the price they charge. Front end door staff is always so rude, I was celebrating a birthday and when I called to ask questions she was less than helpful.
We have been there a couple other times and wanted to give it another shot because both of those experience were bad, one was terrible service and rudeness from the hostess, the other was the food being awful. I will surely never return.

ND
NicoleD
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

AMAZING FOOD AND DRINKS!!! GREAT STAFF.very energetic atmosphere. Best to get a reservation to try and eat or a ything, place gets packed quickly

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

Food was amazing music had me dancing the whole the time!!!
I will definitely will be back!!!!

DA
DominickA
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

Everything was great food was out promptly and was very delicious

YC
YeseniaC
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

The food was amazing and the music, the drinks were great and the waiter was friendly

OT
OpenTable Diner
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

We went for a birthday and everything was exceptional.

JM
JenM
1 review
Dined on March 26, 2021
Overall4food4service4ambience3

My only complaint was the tabl