Sugar Factory - Foxwoods

Name: Sugar Factory - Foxwoods
Address: 350 Trolley Line Blvd, Mashantucket, CT, United States, 06338
Telephone: (860) 312-7847
Price range: $31 to $50
Rating: 4.2

4.2 (5250)

$31 to $50

Contemporary American

350 Trolley Line Blvd, Mashantucket, CT 06338

Make a reservation

2 people

Jun 14, 2025

7:00 PM

Booked 94 times today

About this restaurant

Great for creative cocktails
Good for special occasions
Lively

The Sugar Factory legend grows with the opening of our newest candy and dining emporium at Foxwoods Resort & Casino in Mashantucket, Connecticut. Our signature lineup of delicious desserts, outrageous cocktails and scrumptious entrees are inviting you to join us!
With locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Hours of operation
Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 9:00 am–2:00 am Sun 9:00 am–11:00 pm Brunch Sat, Sun 9:00 am–2:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm
Phone number
(860) 312-7847
Website
https://sf1.sugarfactory.com/foxwoods-resort-ct
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
We welcome you to explore our Private Dining options, perfect for any and every occasion.Please email Foxwoodsevents@sugarfactory.com for all private event inquiries and for reservations of 11 or more guests.
Private party contact
Private Event Coordinator: (860) 312-7847

Location
350 Trolley Line Blvd, Mashantucket, CT 06338
Neighborhood
Mashantucket
Cross street
Located in Grand Pequot Tower on the Main Floor, Across from DraftKings.
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Private dining

What 5,250 people are saying

Sugar Factory - Foxwoods reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2

4.2 based on recent ratings

4.0Food
4.2Service
4.5Ambience
3.7Value

Noise • Moderate

Loved For

Connecticut
Most Booked
New London
Great for brunch
New London
Kid-friendly
New London
Hot spot
New London
Good for special occasions
New London
Lively
New London
Most Booked

Review summary

AI-generated from verified diner reviews

Sugar Factory - Foxwoods offers a vibrant and lively atmosphere perfect for celebrations. Guests highlight the "amazing" desserts and "fun" drinks, making it a great spot for special occasions. The ambiance is energetic with "great service" from attentive staff. However, some found the food and pricing to be underwhelming.

5,250 Reviews

K
Keira
New York City27 reviews
3.0
Dined 1 day ago
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 4
Staff was great, but they were so overworked. Waitress told me they sent a bunch of people home and then they got slammed. She was lovely, but clearly couldn't keep up. Took us almost 30 minutes to get 3 sundaes and a coffee. They also forgot one of our ice creams!
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S
Samantha
Greater Boston2 reviews
5.0
Dined 5 days ago
1. Overall 5
2. Food 5
3. Service 3
4. Ambience 5
Fun place to celebrate a birthday! Good food and cool candy store
Is this helpful?
M
Marisa
New York City4 reviews
4.0
Dined 6 days ago
1. Overall 4
2. Food 3
3. Service 3
4. Ambience 5
It’s a great family experience and the presentation of food choice is amazing
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J
Judy
Greater Boston3 reviews
5.0
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The kitchen was very accommodating of food allergies and our server was friendly and attentive. We had a great experience and we will definitely be back!
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L
Liz
Greater Boston3 reviews
3.0
Dined 7 days ago
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 3
Food was decent and atmosphere fun - but the service was painfully slow! We allowed 2 hours to eat before our show and had to leave without ordering dessert. It wasn't because the kitchen was backed up- the food came out less than 5 minutes after we ordered it! So the rest of the 2 hours was waiting.
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S
Suzanne VIP
New York City13 reviews
3.0
Dined 7 days ago
1. Overall 3
2. Food 2
3. Service 4
4. Ambience 5
Well.. we knew from our last visit within the last 12 months- not to expect too much with the food. We came so that our 14 year old could celebrate her birthday in a fun filled atmosphere. Outside of appetizers, I wouldn’t order anything…. Our steak was sooooo dry, I couldn’t chew it, the french fries were room temp and this wasn’t rush hour, it was 4:30. The drinks are beautiful but dont expect an adult drink……I paid for the “upgraded” birthday bash, its the kids version of bottle service- its a really cool super duper size sundae for 6-10 people, you select a song from their song list and the waitstaff comes out dancing all glammed up with bedazzled jackets etc but the affect of the other servers throughout the afternoon of others birthday celebration was sad.. When it was our time, our server was hype and understood what we were paying for but the other servers with her were looking as though they hated their jobs.. That wasn’t good for us nor for Sugar Factory business, I would think, Overall, I wouldn’t go back…
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D
Diane VIP
New York City4 reviews
1.0
Dined 7 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 4
Super disappointed with this location!! Food was not good. Some of the foods we ordered included calamari, chicken and waffles along with Kona steak. Waffles were rubbery, barely warm and stale. The steak was super salty, calamari came out and was not warm as well. The waitress did not provide us with our requests for steak sauce or extra syrup. It appears she forgot. Nor did she check as frequent as expected. She wasn’t friendly. We were there to celebrate my daughter’s birthday and were highly dissatisfied. We will not going back or recommending Sugar Factory.
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D
Dawn
Greater Boston12 reviews
4.0
Dined on May 31, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
Service was great. Fun environment. Food was good
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A
Ashley
Wisconsin1 review
3.0
Dined on May 26, 2025
1. Overall 3
2. Food 1
3. Service 3
4. Ambience 2
We find a piece of plastic in the burger sauce. We did let the manager know but we then found another piece of plastic in the other sauce
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Y
Yolanda
New York City1 review
2.0
Dined on May 25, 2025
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 2
Menu is overwhelming and dated. Restaurant is dusty and floor is dirty and sticky. They are short staffed and food is not worth the price, comes out cold. Waffles were heavy and not crunchy, they were mushy. The brownie skillet had thin brownie layer, with tons of whipped cream. French fries were good and crispy. Mac & Cheese was all cheese, horrible. Not worth the hype.
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FAQs

Sugar Factory - Foxwoods offers takeout which you can order by calling the restaurant at (860) 312-7847.

Sugar Factory - Foxwoods is rated 4.2 stars by 5250 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jun 14, 2025

7:00 PM

Booked 94 times today

350 Trolley Line Blvd, Mashantucket, CT 06338

Additional information

Cross street
Located in Grand Pequot Tower on the Main Floor, Across from DraftKings.
Neighborhood
Mashantucket
Hours of operation
Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 9:00 am–2:00 am Sun 9:00 am–11:00 pm Brunch Sat, Sun 9:00 am–2:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm
Price
$31 to $50
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Website
https://sf1.sugarfactory.com/foxwoods-resort-ct
Phone number
(860) 312-7847
Private party facilities
We welcome you to explore our Private Dining options, perfect for any and every occasion.Please email Foxwoodsevents@sugarfactory.com for all private event inquiries and for reservations of 11 or more guests.
Private party contact
Private Event Coordinator: (860) 312-7847

Sugar Factory - Foxwoods

Make a reservation

About this restaurant

Additional information

Private dining

Private Event

Custom inquiry

Menu

What 5,250 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does Sugar Factory - Foxwoods offer delivery through OpenTable or takeout?

How is Sugar Factory - Foxwoods restaurant rated?

Is Sugar Factory - Foxwoods currently accepting reservations?

Make a reservation

Additional information