Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Detroit / Eastern Michigan
  4. Detroit
  5. Detroit
Sugar Factory - Detroit, Detroit, MI

Sugar Factory - Detroit

3.2
3.2
1968 Reviews
$31 to $50
American
Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

Make a reservation

2 people

7:00 PM


Booked 29 times today
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (947) 219-0700
  • Dress code
    Smart Casual
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    our Private Dining Coordinator: (947) 219-0700

What 1,968 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.2
3.2 based on recent ratings
  • 3.1Food
  • 3.2Service
  • 3.6Ambience
  • 2.7Value

NoiseEnergetic

Loved For

  • Detroit / Eastern Michigan

    Kid-friendly

  • Detroit

    Kid-friendly

1,968 Reviews
  1. OpenTable Diner

    Detroit

    5 reviews

    vip
    1.0

    5 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 1
    Despite the negative review I will be leaving I do want to say that we had a wonderful waitress, very impressed. The staff looked happy to be there and did an awesome dance to celebrate a bachelorette party and a birthday. The food came out quickly and they accommodated our modification requests. However, our whole experience was ruined by the music that was so loud that I couldn't hear my family talking to me even if they yelled an inch from my ear. The music was also very inappropriate- not radio-edited versions, and I feel that is not ok for a 6:30 dinner at a family-friendly restaurant. The bathrooms felt dirty and dingy. The meals were fine, not great, not disgusting. My husband and I ordered the skillet cookie dessert. It was small and had maybe a tiny dot of nutella in the middle, the toppings came on the side in plastic condiment cups. Nothing wrong with any of it but not at all what I would expect for an over $20 dessert. It was not terrible but not memorable like our other food. I would still want to take my other kids back for the "experience"of that huge dessert menu but could not unless the music noise level and content was changed.

    Is this helpful?

  2. OpenTable Diner

    Baltimore

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4
    I was good, the food was good and the service was great!

    Is this helpful?

  3. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had the best experience at Sugar Factory Detroit! The food, ambiance, and service were 10/10 but what truly made our experience was our server Shauna! She was so friendly, attentive and knowledgeable about the menu. It was also my birthday and she really made me feel special. I can’t wait to come back with my family!

    Is this helpful?

  4. OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for my birthday (6/2/2023) this year I took my bestfriend for her birthday, it was her first time, my second. She had a great time, and this time was better than the first. Thank you!!!

    Is this helpful?

  5. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on May 17, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    We were a large group of 20 and each entree came out separately which meant that by the time everyone’s food came, most of it had been sitting for a very long time. The prices are outrageous for what you get. The quality of the food is the poorest of the poor I would say very comparable to fast food. I ordered a chicken salad and the chicken was small tiny chunks of rubbery meat that looked like it came straight out of a can.. tasted like it too. I never write reviews. I had to with this one because it made me so upset that I wasted money on such awful awful food.

    Is this helpful?

  6. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on May 15, 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 3
    Under staffed.. food wasn’t hot. It has potential

    Is this helpful?

  7. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on May 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Absolutely terrible experience ruined Mother’s Day service was non existent wait for 1 .5 hour and still no food we walked out bathrooms we’re disgusting a lady fell slipped on the wet floor no one Acknowledged her my husband got up and helped her up when he told an employee what happened they said ok as no big deal and went on they get 0 stars I will make sure every single person I know hears how bad the experience was

    Is this helpful?

  8. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on May 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Had reservations at 4:30 finally got sat at 5:35 not one person came up to our table to ask us for drinks or brought us water at all at 6:30 got up and walked out the most disrespectful manager host I’ve ever met in my life The hostess hates her job. She shouldn’t work there. The manager is horrible at her job.

    Is this helpful?

  9. OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on May 12, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Service is awful! Made a reservation and didn’t get seated until a hour after reservation time and then nobody served our table until a half hour after being seated

    Is this helpful?

  10. IndiaW

    Detroit

    1 review

    vip
    1.0

    1 review

    Dined on May 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Our service was terrible. Food was not good and we waited even after having a reservation. Drinks came out after our food and we had to remind our waitress. All we had was soft drinks. No silverware till we asked. Waited 15 mins for a fork. I tried to give them another shot but I won’t be coming back. Food is way too expensive to serve me fresh frozen food I can buy at a store myself!

    Is this helpful?

FAQs

Sugar Factory - Detroit is rated 3.2 stars by 1968 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 29 times today
Google Map for Sugar Factory - Detroit

45 Monroe St., Detroit, MI 48226

Additional information

  • Neighborhood
    Detroit
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Weekend Brunch, Wine
  • Phone number
    (947) 219-0700
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    our Private Dining Coordinator: (947) 219-0700
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Businesses
  • Restaurant reservation software
  • Industry insights
  • Hospitality resources
  • Marketing resources
  • Operation resources
  • How to open a restaurant
  • For restaurants
  • For restaurant groups
Join us on
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo