Sugar Factory Bravern (Bellevue)
Sat 10:00 am–12:00 am
Sun 10:00 am–10:00 pm
Mon, Wed, Thu 3:00 pm–11:00 pm
Fri 3:00 pm–12:30 am
Not much to say but love the place like it all when I when I when I bit earlier and they the time whit no problem very happy people
Sandwich was great. Fettutine Alfredo was bad, sauce had no taste. Milkshake was beautiful but chocolate around it was cheap and not tasty.
Service was extremely slow, although pleasant. We were seated 25 minutes after our reservation. My drink came out after the appetizer. And it took 30 minutes after our dessert to get our checks. Overall it was really fun but very very slow. I was an hour late to my next reservation.
Had reservations, did not get seated until 45 min after our reservations. Waited 45 minutes to get our first drinks and then another 39min for food. Not worth the hype.
Our reservation was for 6:15. They got us to our table at 7:00. It was another 10 minutes before we got water. They seemed very disorganized. The food was good - nothing spectacular as the prices would suggest. I'm assuming it's more about posting your selfie from the restaurant than actually enjoying your $40 drink or $20 milkshake that makes this restaurant so popular.
We went to Sugar Factory in Bellevue to celebrate my children's birthdays. Our server was Tessla and she was amazing, they made it a fun celebration for both of them. The atmosphere was fun, the staff was friendly and energetic and everyone had a great time!
We waited a while to be seated, when the place only had a few customers. The staff was trying to avoid eye contact in order not to help or seat us. The staff was quite rude and the music was way to loud!
We were a group of 10 celebrating my daughter's 22nd birthday. The food was horrible and it is VERY overpriced. I felt sorry for our waiter, he was older and could not hear anything as the music was VERY, VERY loud. Would not recommend at all.
I was very disappointed with this restaurant. First off, tried to call numerous times and no answer. Then got a leave message and the mailbox was full. Restaurant was VERY noisy - music too loud. We couldn't carry on any conversation. The menu did not list prices of the drinks - that should have been the first clue. Kids ordered a drink to share that was $38. Alcohol drinks were also very expensive. Shakes were priced $18 and not that good. Of course they were decorated with all sorts of candy which was very cute - but way over the top for any kid! Meals were OK but my salad was terrible - chicken very dry and certainly not worthy of the price they charged.
I was expecting something way better than this - especially for the prices they charged!
Good overall but music too Loud couldn’t have a conversation
Breakfast potatoes were basically dried up (like they were pre-made and reheated. Pancakes dry and no flavor and even the omelets were bland. Coffee was good though and music at brunch was like you were at the club!
We had a fantastic Birthday Celebration for our 8 year old daughter. She brought a few friends and they had a blast taking pictures on the red carpet and absolutely loved their crazy special desserts they each ordered. We had dinner and I was very impressed with the quality of food. Staff was over the top nice and made my daughter and her friends feel very special.
Food could be better for the price. Goblets were ok.
If I were in Bellevue in the future, I would go here just for dessert. Drink prices are outrageous for the minimal liquor to about 40 oz of ice sitting in a glass.
The food was great. The service was awesome. The ambiance was great. Everyone was friendly, smiling and helpful!
Antoin was an amazing server, he helped us get settled in and made us felt welcome! My birthday was enjoyable place here. Definitely would recommend
Decided to bring a childhood friend here and had a blast catching up while being fascinated by such an awesome menu. Definitely, coming back!
Our server Kala, did an amazing job handling our big party. Overall, great customer service from her.
I ordered the Pacific Salmon and asked be cooked medium rare, showed up well done therefore, tasted on the dry side of texture.
Ordered the Raspberry Sin Martini - didn't look like the picture in menu and the mixture of this martini separated over minutes, looks like it was mixed with coagulated milk or just probably not blended/mix properly.
Picture below is the Raspberry Sin :(
Price gauging on the gobbler drinks. No disclosure of price on the menu, 34 bucks for a non-alcoholic drink! Talked to the staff, never sent the manager over, just blew me off.
I loved my experience at the sugar factory, went for my 21st birthday this past weekend. The bartender made it super fun and they had tons of great deals for happy hour on Friday nights - highly recommend!
They don’t put their drink prices in the menu and then you get gouged in the end! $30 for a non-alcolohic drink is ridiculous!
It was overrated and over priced. I thought we would feel like a celebrity there since so many pictures of celebrities . Only thing over the top was the price. 4 milkshakes for 80.00 not food... i thought they had rubber duckies?? Never saw one! Did we miss the experience we should have gotten? We were walked to our table asked to order and left paying the bill like any other restaurant... but without food.
I enjoyed the ambiance at this restaurant and the food was decent (half of our meals were good, the other two not so much). The biggest disappointment were the foo-foo drinks that we ordered for my kids (for his 15th birthday). The menu focuses extensively on all of the fun drinks to order (with or without alcohol) WITH NOT PRICING on the menu. After my children received their drinks, they only ate the gummies out of them and left the drink almost untouched. Come to find out the drinks were $34.00 each (WITHOUT ALCOHOL). For that price you would have thought we were allowed to take the glass home, but no. For 4 people (2 adults and 2 kids) it cost over $250. For that reason, we likely won't be back.
an amazing place to celebrate a birthday! You have to get the King Kong sundae it is worth the coast.
very loud, food too expensive for the value, drinks not as strong as they say, waste of $40 for the drink
My daughter brought 5 friends with her to The Sugar Factory for her birthday. They had a great time experimenting with all the flavors. The only disappointing thing was that even though I told the hostess and server AND the server asked the girls as well, no one sang happy birthday to her. Five other birthday tables were sung to but not hers. Otherwise, Brittany was great and the food was yummy.
Food was terrible. Service in the restaurant was terrible. I will not be back. It was very disappointing.
I think I would of rated you higher had the food experience not been so poor. We spent $365 there and I’ve had better food at Denny’s. We treated ourselves to the steak and lobster. The lobster wasn’t too bad, a little over cooked but the steak was awful. We ordered it medium rare and received it well done at best. We could barely get it cut let alone chew it. We asked for asparagus instead of green beans and received green beans. The waitress kindly went back and asked for our asparagus which came out finally, at the end of the meal. The mashed potatoes were cold. For $70 a plate I was throughly unimpressed. And that’s a major understatement. I couldn’t in good faith recommend this restaurant to any of my friends knowing how likely they would be to be cheated.
I always like to end things on a positive note so I will say that my daughter loved the drinks. She got the watermelon one and was very pleased. Our waitress also was very kind.
Poor service and food. Not going back
Amazing experience with kids celebrating birthday for 7 yrs old!
Overpriced drinks ($34!) with no choices for sizes. They say it’s 60 ounces but they put in a full cupful of ice to the very top of the glass so when they pour in the liquid it’s really like maybe 40 ounces or less of strong juice. It was my girls 16th birthday and this is where she wanted to go. I had no idea it was a gimmick/rip off. And even with reservations it took a while to get seated even though there was no one else when we got there. The group behind us got seated next and they had to wait until we had ordered. Wasn’t busy so I’m not sure why everything took so long.
I went for my birthday. The waitress was amazing she was on point with everything & very patient and sweet! Overall I had the best birthday dinner! Highly recommend! 💓
Great place for a teen birthday!
It has novel things and I may go for a drink sometime, but one goblet is $40. The food was mediocre but pretty
I love Sugar Factory. But this location lacked what other locations do right.
Upon arrival we had an unusually long wait time just to be seated even after having a reservation. Following being seated, we placed our orders but then we waited for a long while before our food and drinks were served.
I also asked for water and waitress forgot to bring it out, then asked again and again waited for a long time before she brought it out.
Service was not great at all, she had a ton of attitude and couldn't multitask!
It was my 21st Birthday, I asked my server to sing. Which had happened at least 5 times in the tables around us. And nobody sang. I wanted this to be very special at at $40 a drink I thought it would be an amazing experience. It was absolutely not I did not feel special at all.
I don't often post reviews but this place was pretty awful.
I thought all was overpriced for quality. Food was not hot and below average for the price.
Table and menus were sticky so it felt very much like a diner but priced much higher.
Drinks were definitely overpriced. We were told that there were 6 shots ina $40 drink but based on the experience I doubt it.
My recommendation is to drop the price or clean up your act and bring on better food.