Sugar Factory Bravern (Bellevue)
8 oz certified black Angus Beef, sandwiched between a freshly made glazed donut, topped with a grilled cheese sandwich, pepper jack cheese, applewood bacon and dusted with powdered sugar.
Garlic, butter, cream, Parmesan and Romano cheese.
Garlic, butter, cream, Parmesan and Romano cheese.
Our waitress,Bella, put our order in at different times so some of got food and some didn’t. Then she said the chef thought our order Was doubled and he didn’t make it. When it finally came out, the burger was medium rare not medium well. Bella said we wouldn’t be charged for the meal but then she charged us. Worst of all she called our 19year old son GAY because he doesn’t like chocolate so ordered the Princess Make A Wish dessert. We will never come back. It was so disappointing I can’t even say.
Although I wished they didn't charge us the same price for a nonalcohol version of the drinks, it was overall a great experience. I definitely recommend the milkshakes!
Sat there for a half hour before even being introduced to our waitress. Not happy, service was terrible.
When family and I arrived at table it was dirty with left over waste from party before us. Chairs were also stained with food. Had to ask server to wipe down table and chairs. Very concerning the space wasn’t thoroughly cleaned with Covid going around. After wipe down of table and chairs I still would consider clean. Floors really gross. Food was not good. Kids did enjoy shakes. Way over priced for poor tasting food and unclean environment. I was very uncomfortable.
Bad service and was never checked on so repeatedly had to get someone’s attention
We got to our table we wait 4-5 mins before receiving any water, or able to meet or speak with a waitress.
We got the rainbow burgers and the meat was still pink. We also got a Chinese salad looked both like was on the menu.
The experience was cool, but I don’t feel it was worth the expense. If I went back it would be for the treats only .
The novelty deserts were why we came. The food was good, but the service was terrible. The server forgot our desert order, never refilled our water, and was hardly around. The restaurant was also a little worn looking. The front area used to be a cute candy shop. Now it is empty and there was a dirty rug from the floor just draped on the host counter. They really could make this place shine but it seems like no one really tries there. I had high expectations and was let down. This will be our first and last visit.
We celebrated my friends birthday, we had a great time! Our server Shelby was great!
Our waitress Isabelle was amazing but food was cold and took awhile to get to our table. I ordered drinks from the bar and it took 25 minutes to get two shots. Not worth the money I spent.
Was for a birthday which they never even did. The kids had food 30 minutes before I got mine. Took almost a hour just to get our drinks. It is for sure a place to go for experience not the service. Kids had a great time so was worth it.
Do Not Go Here! For a celebrity based restaurant, I thought for sue the food would be somewhat decent but it was worse than ordering from a fast-food restaurant. The service took FOREVER and the food was disgusting. My son ordered a $14 grilled cheese that came soaked in butter on regular white bread and the side of tomato bisque had spilled all over the food making it a sloppy mess. Not worth your time or money. We all felt sick after leaving from the unhealthy food. My guess is they have precooked meals they microwave.
It took about 45 min to an hour to get anything we ordered. Had to remind our server for our drinks numerous times. Had to track her down for our silverware when we ordered pasta. Horrible service but when we got the food, it was good and hot because the cook would have to bring it out. Service was not worth the over $100 bill!
Absolutely top notch service from Shelby! Great food! Loved the rainbow sliders and insane milkshakes! My peanut butter cup martini was so good! This was a great birthday for my daughter!
Honestly wasn’t expecting to enjoy it as much as I did, thought it was gonna be a over hyped place but I enjoyed it a lot.
Excellent food & service !!
Our server forgot to bring us silverware and side plates for our appetizers, I had to ask to her them. The food was below average I ordered the chicken fettuccine and it was sorry to say but disgusting.
Salad was the same mix as premix from Safeway. Burger wasn’t cooked how I asked for (not even close) server wasn’t there multiple occasions where we needed her. Got charged for something we didn’t order.
Great drinks! Very fun environment!
We will be back!
Pre Valentine’s Day
Birthday celebration. Appetizers came out and were delivered with no plates, silverware and napkins. We had to sit and wait 20 minutes until I finally waved down the manager. By then all the food was cold. We ordered the King Kong sundae $$100, the minute we sat down even before ordering the apps and entrees just so they would have ample time and it still took 45 minutes in between entrees and when the desert came out. 6 kids waiting for dessert for 45 minutes is a long time!
Desserts were awesome, still a tad over priced, especially compared to the food price. Food was sub par at best. Cool ambiance, love the music, decor and energy of servers when you buy the really expensive desserts.
Not so great. Food was not good for the price and my drink tasted like soda and I paid $40 for it lol
My child loved her special drink. And the colorful sliders made her meal special since we was there to celebrate her birthday.
We made reservations The restaurant confirmed our reservation we made and when we got there the place was closed it wasn’t even open 😂😢😢
They accepted my reservation and said they were open but when we got to it they were closed
They were closed
Birthday! Really enjoyed it!
Sweet 16th birthday celebrations 🥳🥳🥳
Great place to celebrate. We took my daughter for her birthday and it didn't disappoint. We really enjoyed our time. The only downside is our server left us alone too long. We couldn't find her. Maybe she was not on the floor too long due to social distancing.
There were 5 of us in our party, for my daughter’s 16th birthday. We ordered 3 Insane Milkshakes and one Cookie Jar Sundae. The shakes came out very fast! My mom and I waited 20 minutes for our sundae. When we asked the waitress about it, she said the kitchen forgot to make it. Service was great at first. We had 5:15 reservations, got right in. After the shakes were delivered, the service seemed to slow down.
awesome place. our server justin was amazing, and recommended some bomb milkshakes.
It was fun and a great ambience.
WAY over priced!! The food would give a good school lunch program a run for its money. Denny’s has better food. The $39 drinks were just ok & the place felt sorta dirty. Like a Johnny Rockets. The service SUCKED! We waited forever to get our subpar food & the waitress dropped it and took off. No napkins, no plates, no utensils & only half of our guests got water. When we asked for ketchup, she did a drive-by throwing packets of ketchup on our table. $260 meal & Once was definitely enough for us. We won’t be back!
Reservations at 4pm. Place wasn't even unlocked until 4:15. Sat at 4:30.
The food is extremely overpriced and tasteless. I could have made a better meal at home and saved $140
Fun experience but very pricy. Worth it as a one time experience.
We made a reservation and came in at that time but still had to wait around 20 min for a table. She said we would get seated as fast as she could. Other people were getting seated. Then another party with a reservation comes in and instantly get seated. It was my cousin’s bday so I decided to wait. We got a terrible table with terrible chairs. The food was ok not the best. However the waitress was really nice.
For the price point you would expect things to be more up to par. The cup labels were wearing off, dinning room seemed a bit worn out. Honestly if I'm going to pay that much for a bowl of dry ice, I just expect the ambiance to be at it's best.
The food was cold and tasteless.. only thing good was the drinks and even those were questionable.
I had reservation sat me 10 minutes late then we sat for 20 minutes before anyone even came to our table or bring us water. Other tables got there after us and had someone go to there table and get water way better service the month before with no reservation
Sugar Factory Bravern (Bellevue) is rated 3.3 stars by 1486 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.