Sugar Factory Bravern (Bellevue)
Sat 10:00 am–12:00 am
Sun 10:00 am–10:00 pm
Mon, Wed, Thu 3:00 pm–11:00 pm
Fri 3:00 pm–12:30 am
The desserts, drinks, and milkshakes are really fun!!!
The food is not worth the money AT ALL and the service is extremely slow.
We made a reservation for 7pm we did show up 7 mins late as we had never been before and after parking in the garage we could not find it. We still waited around 15 minutes for our table. We waited a very long time to get drinks served. Then when a goblet was being poured it over flowed onto the table and on to one of our guests lap. also why we are not getting the remainder of the cocktail left in the shaker, it seems to be a waste for the server to take it back especially when your paying $40.00 for a cocktail. We all ordered and most of our food was room temp, but no one wanted to complain because it took so long to be served in the first place and everyone was hungry. Our mac and cheeseballs were cold we had two orders, also were the two baskets of fries, even some of the hot sandwiches were no longer hot. I personally ordered the french onion soup and it was warm but still not hot as you would expect a soup, but it was not as cold as my fries. Our waiter did the best he could and did try to take care of our needs but he seemed like he had far too many tables to give the service expected. With our group we spent over $500 dollars on our visit and I feel like we did not get what we paid for. It was very disappointing, this was nothing like my first visit to this location (which was much slower brunch time). I would not recommend this location for future events.
We took our daughter and friends to the Sugar Factory for her 18th birthday, we all had a amazing time. The atmosphere is fun and the food, drinks and desserts were all delicious. I would definitely recommend going.
They had our reservation incorrect (my confirmation clearly showed for 6 and the hostess argued that it was for 5 even after I showed her). She then kept putting my first name with someone else’s last name and after seating us said they put us at the wrong table. Then my daughter in law had a hair in her food. The manager was yelling at a waitress in the entry way and their were screaming 12 year olds at the table next to us. To top it off we had two bar tenders tell us we were drinking our drinks to slow and needed to speed it up. Will never go back. When you drive an hour for dinner and pay $40 for drinks you should at least like something.
It was our anniversary which I noted on our reservation and we where sat by an exit door??
Great service. Great energy.
Great place for a special occasion with friends! Highly recommend planning ahead and arrange a birthday surprise.
The food was OK, but overpriced for the quality. I must say, what really put me off was something you seem to regard as a big plus - the absolutely over-the-top size of the desserts. You could probably feed a small country with the amount of food that goes into the garbage! Quantity is no substitute for quality.
The staff was excellent. SF should provide more staff to bring all items out at once. All items are very expensive. Menue needs more of a seafood selection. The drinks were amazing the food was poor tasting.
This is a one and done restaurant. You have to go see it and experience it, but afterwards, there is nothing to compel you to go back. The staff were very standoffish, especially the front end candy gentlemen but , our waitress was wonderful. the price of the food beverages were ridiculously over priced, and yet the beer they offered was in line with other local bar prices. I am glad I went and experienced the restaurant but mehhhh not necessary to go again.
Took my 7yr old niece for
Lunch. Food & drinks were EXTREMELY EXPENSIVE! I was expecting a high price, but for 3 appetizers, 2 drinks and a fancy milkshake it was over $100. The experience however, was totally worth it! Our server was AMAZING! She made my niece feel like she was the only person in the restaurant. All in all... expect a high tab, but if you’re in for a fun treat, it might be worth it.
Our server was very friendly and attentive. The quality of the food was just not good, and our table was in an awkward spot in the restaurant. Overall the experience was just okay. I probably will not go back, but it was fun to at least try it out.
Me and my husband celebrated our 20th Anniversary with our kids. And we had a blast❣️
Over priced food and slooooow service. The staff were very friendly but slow considering the restaurant wasn’t very full.
Enjoyed my 25th birthday here! Our waitress was so helpful and super fun.
Really enjoyed the food and service was excellent!
Will definitely go back!
Love coming to this restaurant for the food!.. Only down side was the music blaring in the background. Love the music choice but it was extremely loud. Could hardly hear the server or my date who was sitting in front of me!
Had an amazing time celebrating our Daughters 18th Birthday. So much fun and the food is amazing and of course the sweets are to die for !!
The food is ok. But it is to expensive for the food. Drinks are ridiculous expensive. I don’t think we will be returning. The server was very helpful and friendly.
Tremendously overpriced with poor quality meals. Our lunches were all cold with lots of rubbery cheese. Beverages were fun, though way too big and sweet. Our 2 middle school aged daughters agreed, it was all just not good. Can’t recommend.
Went for a friend’s birthday but service seemed put off to do anything for his birthday. Service was okay but not great. Everything we ordered was, in my opinion, overpriced for what we experienced. Not thrilled and won’t be coming back.
This is a great place to celebrate special birthdays with friends!!
This was the first time I’ve ever wrote a note and had them actually read it! I asked for a booth and they gave us this big round one and it was so sweet and romantic and everything was beyond wonderful!!
The food was really bad and the portions were huge.. very expensive for bad quality food.. i dont mind paying if the food is good but the pasta was really bad and the lobster and steak my friends ordered was bad too.. we ended up taking home most of the dinner.. even the bread was bad, we left it over there. The cocktails didnt have too much dry ice and the mojito didnt have too much alcohol.. The service was better than last time i was there, but my friends and i were very disappointed with the food.. please focus in quality rather than quantity..
Definitely a special occasion venue. Drinks were on the expensive side ( $40 goblets , $18 mixed drinks...you get the picture ) Food was nothing to rave about and the atmosphere was really noisy. In between the really loud music ( felt like I was in a club) to the ear piercing whistles and shrieks every time there was a birthday announcement , you could hardly carry on a conversation.
On the plus side, the desserts were to die for and HUGE ! We opted to skip the traditional dessert menu and order a couple of chocolate martinis instead which was more than enough. Definitely not the place if you want to have a conversation however it is the place to go for decadent desserts.
If you’d rather skip the main restaurant and the noise level, I’d head for the chocolate lounge where the atmosphere is more inviting and had the full menu option.
Absolutely horrible service. Ridiculously loud the entire time. There were 4 birthdays while we were there and they make a huge deal about it, yelling and singing waaaay too loud. Then, after singing, they proceed to turn the music up to a level where you literally cannot hear the people you are with talking for about 5 minutes. Our waitress didn't come back to our table even 1 time the whole meal. And to top it all off, the drinks were $40, yes $40... no prices given on the menu for obvious reasons. Wont be going back. These are facts, no exaggeration.
This place made my birthday so special and amazing! Love this place <3
It was a huge mistake to take our 5-month old baby there for dinner. Our server was not attentive at all and the ambiance was not for us. Will not be returning.
Completely overpriced!! Deceiving to not put the price of the drinks on the menu when they are 34.00. service was not friendly and very slow and it was not even busy.
Please clean all the mirrors looks so dirty 👎I even want to take a selfie for the bad background
Service was slow and there were only about 14 tables full in there. The restaurant looked dirty and it was very overpriced for the quality. You are definitely paying for the celebrity backing at this place and nothing more.
Server was really awesome! Goblets were a little spendy for what we planned for so we got a shake and coffee instead. Rainbow sliders were super fun!
We were quite shocked when received our bill and the charge for an alcoholic drink was $40 and the non- alcoholic was $34. The menu did not show the price.
We love The Sugar Factory for celebrating. My only complaint is the service is so slow. Takes 20 minutes to give a drink order. 30 more minutes to get them and then another 45 minutes to get your food. Make sure you have 2 or 3 hours to spend there. The food is good, the drinks are amazing, the people are nice, its just slow. It's pretty spendy also, which is why its only a celebration thing for us.
Server: good person/gave horrible service and food.
Server spilled our Goblet and put way too much dry ice that it froze the drink up.
dry food as if it was in the window for too long.Burnt pasta and bread.took one bite and returned both meals.Was our first time there and best friends birthday.Was expecting so much more. Will never be back or recommend.Still tipped 15% as desired,but was definitely not deserved.
Great food, overpriced!
Music was so loud we could not talk. Great for birthdays but zero kids menu and the prices for what you get are outrageous. $35 for a fish bowl drink without any alcohol. At least let me keep the glass for that much money. Concept is great. Just way overpriced.
GREAT PLACE TO FREE UR MIND AND MY WAITRESS WAS GREAT
We went as a small party for lunch my husband’s birthday. The food was good, the goblet drink was fun, the service was amazing, and the place was mostly clean (our table that was set had not been wiped down but it looked like ours had just been missed). Aside from the dirty table, this place was a fun experience. Cheers!