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Sugar Factory American Brasserie - Theatre Box

4.1
1733 Reviews
$31 to $50
American
Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. We now have locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.
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Private Dining

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Offers

  • Happy Hour

    Multiple dates available

    Mon - Fri 12:00 PM - 4:00 PM

    50% off all alcoholic drinks ( Beer, wine, cocktails, liquor ) 50% off appetizers (excluding the sampler and rainbow sliders)

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1733 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.0
service
4.2
ambience
3.7
value
Noise · Moderate
67% of people would recommend it to a friend
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OT
OpenTable Diner
San Francisco
1 review
Dined 4 days ago
Overall3food5service4ambience5

The drink was exciting. We loved the way it was served! Good was great. The reason for not giving five stars all the way was because our table was not clean. There was drink stains and it was so sticky and we didn’t have any utensils. When I asked our waiter, he didn’t realize that when I asked for napkins, I meant as napkins and utensils. He gave us four square napkins meant for drinks. Our hands were greasy and had sauce. It was super busy so I couldn’t get our waiter’s attention. So I got up and went to another table and picked the utensils and napkins. He was nice and attended to us. Which is better than not getting ko service at all.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

I enjoyed my experience with Sugar Factory American Brasserie, it was a little pricey, but it was worth it. I would definitely go back and recommend this place to others.

OT
OpenTable Diner
Los Angeles
1 review
Dined 6 days ago
Overall5food5service5ambience5

I had a great time, my birthday was “lit🔥” the atmosphere and the vibe was great. My server was great. Overall a great experience for my first time .

OT
OpenTable Diner
San Diego
1 review
Dined 6 days ago
Overall4food3service5ambience5

Service was great, but Sugar factory needs to work on their food menu.

OT
OpenTable Diner
San Diego
1 review
Dined on July 19, 2021
Overall5food5service5ambience5

Sons birthday

OT
OpenTable Diner
1 review
Dined on July 18, 2021
Overall1food2service2ambience3

Our waiter was extremely uninformed with the menu. Was awkwardly standing next to us without saying anything. The food was really gross to be honest. My $40 drink did not taste like it had any sort of alcohol in it at all. Overall the experience was really bad, which sucks because I have been wanting to try this place for a very long time now.

OT
OpenTable Diner
Phoenix
1 review
Dined on July 17, 2021
Overall3food3service4ambience4

It was okay

OT
OpenTable Diner
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Great experience. Food was delicious.

SB
SandraB
San Diego
6 reviews
Dined on July 17, 2021
Overall3food2service4ambience4

Went for lunch one weekend. Very noisy with a “nightclub atmosphere”. Could be a lot of fun in the right mood with the right people. Food was meh. Cocktails are spendy but appear to be a lot of fun. Now that I’ve “been there/done that”, I wouldn’t go out of my way to go again.

OT
OpenTable Diner
1 review
Dined on July 17, 2021
Overall4food4service4ambience4

5th Birthday

OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall1food1service1ambience1

Never got seated. Waited for 1.40min.

OT
vipOpenTable Diner
Hawaii
3 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Super long wait for table even with reservation but food and drinks were spectacular and worth it

OT
OpenTable Diner
Orange County
1 review
Dined on July 16, 2021
Overall5food5service2ambience5

The waiter was cold towards us, but other than that, we loved everything about this place! The ambiance and food was off the charts.

LT
LaToyaJ
Dallas
3 reviews
Dined on July 9, 2021
Overall4food3service5ambience5

I was not important with the food but the service and drinks were amazing! The ambiance was pretty dope too! It was a little pricey but you’re really paying for the experience. I would definitely go back for the drinks!

OT
OpenTable Diner
Las Vegas
1 review
Dined on July 7, 2021
Overall3food2service5ambience3

Fantastic experience for kids and for adults too! I would say this restaurant is all about the experience. Very loud club like vibe. We sat in one of the pods. We had a cocktail in a goblet it was very sweet but good. We ordered a couple of meals but nothing stood out. We got the rainbow sliders, sandwich and burger. were amazing. We also ordered a couple of milkshakes and it was fun to see the kids get very excited about everything.

OT
OpenTable Diner
San Diego
1 review
Dined on July 5, 2021
Overall5food5service5ambience5

We celebrated our wedding anniversary here, and this place is amazing!

HQ
HenryQ
San Francisco
7 reviews
Dined on July 3, 2021
Overall5food4service5ambience5

A very fun place to visit. This place is known for their drinks and desserts. Great service and good atmosphere.

OT
OpenTable Diner
San Diego
1 review
Dined on July 3, 2021
Overall4food5service3ambience5

First time there. It was delicious and had a great time.

MD
MabDDS
New England
6 reviews
Dined on July 2, 2021
Overall4food4service4ambience4

This energetic place fits right into the SanDiego Gaslamp Quarter. Crazy fun place to celebrate a birthday. Fun huge cocktails and milkshakes are truly the attention getters here.

F
Foodlover
Central Coast
1 review
Dined on June 28, 2021
Overall3food4service4ambience3

Lots of dirty tables around us. Took forever to be seated with a reservation we still waited over 30 minutes. Place looks like it’s run down and tired. Really needs a revamp

SL
SophiaL
Los Angeles
1 review
Dined on June 27, 2021
Overall3food2service3ambience5

It was an experience! I don’t recommend ordering the food - maybe just go do dessert.

OT
OpenTable Diner
San Diego
4 reviews
Dined on June 27, 2021
Overall3food3service5ambience3

The food was ok but the drinks where all ice literally. I would have been better off ordering a soda. Sad because we ordered three goblets and that wasn’t cheap!

L
vipLove2eat
Los Angeles
4 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Tons of Fun!! Surprisingly good food. Our waitress was awesome

NS
NicoleSuzanneV
Orange County
3 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Excellent choice for my daughter's birthday. Great food, atmosphere, music. Overall, fantastic night.

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

Just a good date night to get out

OT
OpenTable Diner
1 review
Dined on June 25, 2021
Overall5food5service5ambience5

We went there for my sister’s birthday. The food and customer service was great! We will be back !!

OT
OpenTable Diner
Los Angeles
1 review
Dined on June 20, 2021
Overall5food5service5ambience5

eddie the bartender was amazing! definitely helped our night get a lot better

OT
OpenTable Diner
1 review
Dined on June 19, 2021
Overall3food2service4ambience3

Music was fun but way to loud to have conversations

OT
OpenTable Diner
Los Angeles
1 review
Dined on June 19, 2021
Overall1food3service1ambience1

I made a reservation at 7:30 and I didn’t get seated till 8:15 due to a party taking up most of the restaurant. If they didn’t have enough space they shouldn’t have taken my reservation. It’s just super frustrating on top of that the menu on open table is completely wrong so the items we wanted to order were no longer available. Just a terrible experience. And I didn’t get to celebrate my birthday either the communication between the reservation and the servers are non existent.

OT
OpenTable Diner
San Diego
1 review
Dined on June 19, 2021
Overall3food4service3ambience4

Went for a birthday. The one in LA is so much better. They charge you sing happy birthday $35 for the song and cake service if you bring a cake) other than that $100+ for a birthday sundae). Per the waitress. They give you those cheap little Chinese food restaurant to go bags after spending $300 at the restaurant for a small group. The one in LA had better customer service and overall feel. I will not go back to this one I’ll stick to LA.

OT
OpenTable Diner
1 review
Dined on June 18, 2021
Overall4food3service5ambience5

We are trying to get in contact with the suger factory. Because we have been charged twice two different amounts. And we still haven’t been contacted back. We left an email and have called multiple times. Our bill was $268 and we were charged $298 and $268.

OT
OpenTable Diner
Phoenix
1 review
Dined on June 18, 2021
Overall5food5service5ambience5

Our server was perfect the host and the other stuff was so rude made it so hard for us to eat made my sisters birthday horrible in the beginning

OT
OpenTable Diner
San Diego
1 review
Dined on June 18, 2021
Overall5food5service5ambience5

Graduation

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OT
OpenTable Diner
San Diego
1 review
Dined on June 18, 2021
Overall5food5service4ambience5

Food was amazing; service a tad slow; ambiance great

OT
OpenTable Diner
San Francisco
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

had a lovely family dinner of 6. From
the appetizers, main course, desserts, and fun drinks! We all enjoyed it all so much! we will definitely be back!

RS
RexieS
San Diego
5 reviews
Dined on June 16, 2021
Overall5food2service4ambience4

We just went for the experience. Reservations a must. We had the diamond rose’ and shared fries. They gave big portions. Cute places for IG Photos. Would go again but for a special occasion.

OT
OpenTable Diner
San Diego
2 reviews
Dined on June 16, 2021
Overall3food3service4ambience4

Our appetizer sample was over cooked, all fries in our order where super crispy/burnt, salad had too much dressing.

JE
JEROME
Phoenix
4 reviews
Dined on June 15, 2021
Overall5food4service4ambience4

Had to wait almost 20 mins to get seated with a reservation. But food was good.. drinks are $40 fyi. All in all great experience

CB
vipClaraB
San Diego
18 reviews
Dined on June 14, 2021
Overall5food5service5ambience5

Celebrating a graduation

J
Jhouse62
Phoenix
1 review
Dined on June 13, 2021
Overall5food4service5ambience5

The experience was really nice. My kids enjoyed themselves. The food was ok. I think the hype is all about the drinks. One big drink can serve two people so keep that in mind.

FAQs

Sugar Factory American Brasserie - Theatre Box does offer delivery in partnership with Uber Eats. Sugar Factory American Brasserie - Theatre Box also offers takeout which you can order by calling the restaurant at (619) 814-2225.

Sugar Factory American Brasserie - Theatre Box is rated 4.1 stars by 1733 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.