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Sugar Factory American Brasserie - Biloxi, Biloxi, MS

Sugar Factory American Brasserie - Biloxi

4.0
4
1447 Reviews
$30 and under
Contemporary American
Welcome to Sugar Factory American Brasserie - Biloxi! We are open 7 days a week!! Walk-ins are welcome. Gluten-Free Menu is available upon request. Parties of 10 or more are considered Banquet Parties. Please make these large-party reservations by contacting us directly. At this time we highly suggest reservations at this location, due to limited seating. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older

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2 people

7:00 PM


Booked 21 times today

Order delivery or takeout

Private dining

Private dining

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View details

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Daily 11:00 am–11:00 pm Breakfast Daily 7:00 am–11:00 am Late-Night Menu Mon–Thu, Sun 11:00 pm–2:00 am Fri, Sat 11:00 pm–4:00 am
  • Phone number
    (228) 207-3243
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Dorian Levecchia
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    our Private Event Coordinator: (228) 207-3243
  • Neighborhood
    Biloxi
  • Parking details
    Casino Parking
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,447 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4.1Service
  • 4.2Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Mississippi

    Great for brunch

  • Mississippi

    Kid-friendly

  • Mississippi

    Innovative

  • Mississippi

    Good for groups

  • Mississippi

    Hot spot

  • Mississippi

    Lively

  • Mississippi

    Most Booked

  • Biloxi / Gulfport

    Great for brunch

  • Biloxi / Gulfport

    Innovative

  • Biloxi / Gulfport

    Good for groups

  • Biloxi / Gulfport

    Hot spot

  • Biloxi / Gulfport

    Lively

  • Biloxi / Gulfport

    Most Booked

1,447 Reviews
  1. AshleyB

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food4service4ambience4
    Take my daughter there for her 14th Birthday—a fun atmosphere for a birthday celebration.

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  2. OpenTable Diner

    New Orleans

    3 reviews

    4.0

    3 reviews

    Dined on September 23, 2023

    overall4food3service4ambience4
    Was celebrating a birthday with my daughter and we had a really great experience. Drinks were cute and the kids really enjoyed the aesthetic as well as the birthday performances. It was very fun and energetic, they made her feel very special on her sweet 16th. I would definitely visit again

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  3. EvelynT

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    overall5food5service5ambience5
    Always have a great time when I visit. It was very lovely.

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  4. Cdgi

    Alabama

    1 review

    2.0

    1 review

    Dined on September 23, 2023

    overall2food2service5ambience3
    Food tasted frozen. Spinach dip nasty. It was reserved for a birthday.....no mention of a birthday.

    Is this helpful?

  5. Redlips539

    1 review

    4.0

    1 review

    Dined on September 17, 2023

    overall4food3service4ambience4
    I loved the atmosphere, not so much the food. Drinks were awesome! I'll be back, but for drinks only!

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  6. OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    Good was good, service was good, really enjoyed ourselves.

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  7. Aciremonet

    1 review

    5.0

    1 review

    Dined on September 10, 2023

    overall5food5service5ambience5
    My name is Acire Richardson. There’s this handsome employee name Tyler that I am looking for. He’s around 23 years old. He was having a good time with us and the rest of the customers on September 9, 2023. My number is 985-228-0127 and my insta is aciremonet. Tell him to text me please.

    Is this helpful?

  8. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service4ambience5
    It’s always a great experience. The food was good to drink so delicious. It was my granddaughter’s third birthday and she got the little ice cream with the sparkler.

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  9. OpenTable Diner

    Mississippi

    2 reviews

    5.0

    2 reviews

    Dined on September 8, 2023

    overall5food5service5ambience5
    I have eaten at the Sugar Factory in Biloxi several times. Our latest time was on my son‘s birthday. The facility had been remade over in a Barbie style theme. It looks quite lovely. Alex, our server, took great care of us.  I had the South Beach Flair burger and it was one of the best burgers I’ve had. My wife had the garlic steak stir fry; the portion size was small, but the taste was excellent. My son had the strawberry cheesecake waffle and a nonalcoholic s’mores campfire milkshake. He was delighted.  We later ordered dessert and Alex and staff saying happy birthday to my son.  Good times and great experience. 

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  10. JN2014

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on September 8, 2023

    overall5food5service5ambience5
    Kid friendly in the middle of a casino. My daughter likes coming for the bubbly drinks. The food is good too.

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  11. TianaB

    1 review

    5.0

    1 review

    Dined on September 6, 2023

    overall5food5service5ambience5
    I wish I could remember our waitress name. She was so pleasant kind efficient & fun 🥰. I enjoyed my birthday dinner there because of her & it was my first time going to the Sugar Factory definitely would recommend. If anyone knows the young lady who worked September 6, 2023 around 6pm; definitely should give her a raise a prize something !! She was wonderful !!!!

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  12. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on September 3, 2023

    overall2food2service1ambience3
    This was our first time at the Sugar Factory. I had a reservation set for 5pm for 4 adults as it was my daughters 18th birthday. We were seated at two very small tables that were pushed together to make room for four. We felt cramped and my wife and son were seated next to a column we’re there vision of tue rest of the restaurant was impaired. The drinks were WAY OVER PRICED!! $39 bucks for drinks that are really just for show was not expected. When you have four people and your bill is already $150 just from the drinks, that’s not ordinary at all. My total bill was over $300 and we actually just had an alright time. It was nothing spectacular honestly. At any rate, we heard about it, wanted to try it, but the overall experience was disappointing.

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  13. KristyM

    1 review

    1.0

    1 review

    Dined on September 2, 2023

    overall1food1service1ambience1
    Took 1 1/2 hrs to get food and once the food was brought out we were still missing plates

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  14. PatriciaG

    1 review

    5.0

    1 review

    Dined on August 25, 2023

    overall5food5service5ambience5
    I celebrated my birthday dinner there and everybody was so fantastic. It was more than I expected the food was excellent. Everything was excellent except it was freezing cold but I know you have no control over that. I will be Back

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  15. FUMIKOW

    1 review

    5.0

    1 review

    Dined on August 21, 2023

    overall5food5service5ambience5
    This was my first visit & I was celebrating my birthday. My experience was amazing. We had a very kind & attentive waitress. I will definitely return

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  16. SynthiaC

    1 review

    5.0

    1 review

    Dined on August 20, 2023

    overall5food5service5ambience5
    Food amazing. Vibe amazing. Experience amazing Best. Birthday.Ever!

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  17. OutspokenMoe

    1 review

    2.0

    1 review

    Dined on August 20, 2023

    overall2food1service1ambience1
    The drink was good but the service was bad. I was ready to go.

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  18. KMcC

    1 review

    5.0

    1 review

    Dined on August 12, 2023

    overall5food5service5ambience5
    We came here for a birthday and the birthday boy was treated like a king! Everyone in our party had a great time and our server was amazing!!

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  19. Lewis

    1 review

    4.0

    1 review

    Dined on August 12, 2023

    overall4food3service5ambience5
    The food I ordered wasn’t that good. I had wings, tenders and fries and they were fried to hard and very tough to eat. But the desert was great. In all the experience music and atmosphere was a 10/10

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  20. Destiny

    1 review

    5.0

    1 review

    Dined on August 11, 2023

    overall5food3service5ambience5
    Had the best birthday experience!! Mr.David was my server and he was so friendly and outgoing.

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  21. RaYuna

    1 review

    1.0

    1 review

    Dined on August 8, 2023

    overall1food2service1ambience1
    1) the alcoholic drinks were basically juice. no taste at all for my alcoholic drinks, i understand we are in a shortage, but charging $20-$40 for a juice drink is a waste. 2) the colorful burgers were undercooked and when i bit into them juice, grease, and blood came out. the tenders, wings, and fries were good. 3) our server was very dry :( when it came to singing happy birthday she was not energetic at all. overall this place is not the same as it was in 2021. do not recommend. i’m sorry but go somewhere else.

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  22. Docloading

    1 review

    5.0

    1 review

    Dined on August 8, 2023

    overall5food4service5ambience5
    Our experience started with the amazing host and continued with our fantastic server!!! We will definitely be back soon!

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  23. KishaW

    1 review

    4.0

    1 review

    Dined on August 6, 2023

    overall4food4service2ambience4
    Service was really slow took forever to get food.

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  24. ReginaG

    1 review

    5.0

    1 review

    Dined on August 6, 2023

    overall5food5service5ambience5
    Jazz, our Server, was exceptional. She was cordial, patient with our questions and order changes. Her great service enhanced our experience! Regina and Family

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  25. VeronicaA

    1 review

    5.0

    1 review

    Dined on August 5, 2023

    overall5food5service5ambience5
    Absolutely LOVED this place. Was nervous drinks would be amazing as photoed but food would suck and found out happily BOTH were great. I would highly recommend reservations and being ON time. The staff works hard to accommodate everyone and make sure you experience the best time but time is needed and respectful to everyone else. Will be back in the future for sure

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  26. LeslieC

    Memphis/West TN

    2 reviews

    1.0

    2 reviews

    Dined on August 5, 2023

    overall1food1service1ambience3
    We had a reservation for 1:30 and we were immediately seated with no problems. We ordered our food and some drinks. They were nice enough to let us change one out because our kid didn't like it. We ordered a Nutella Mocha. It came and looked great until we found hair on it from the person who prepared it. We were there for 2hrs . We waited a hour and a half for food but nothing came. We had to keep stopping our server to ask about our food. People who came after us had got their food with no problem. We decided to leave. Manager gave us candy and made us pay for our non alcoholic drinks

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  27. JennaC

    1 review

    4.0

    1 review

    Dined on August 5, 2023

    overall4food4service4ambience2
    Our server was nice and helpful. She did get pretty busy as it seemed she was the only server. We booked our reservations for 11:00 to celebrate two of my children’s birthdays. I do believe the prices could be a little lower, but overall we had fun. The only thing I feel this location is lacking, was the decor. The booth we sat at, had several places that were torn. We will most likely return, but only for special occasions.

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  28. DestineeD

    1 review

    5.0

    1 review

    Dined on July 31, 2023

    overall5food5service5ambience5
    Everything was awesome !! Service was greatttt. I will be back soon

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  29. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 30, 2023

    overall5food5service5ambience5
    AMAZING SERVICE!! Highly recommend!! The best experience for my little girl!

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  30. Mere

    1 review

    4.0

    1 review

    Dined on July 30, 2023

    overall4food5service4ambience5
    I was pleasantly surprised. Honestly I didn’t expect much, just more of an experience for my daughter’s birthday. The food was actually excellent!! The drinks were amazing. Service was pretty good. A few hiccups but nothing outrageous. The bartender was super cool. I will definitely go back for special occasions!

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  31. Cordell

    1 review

    1.0

    1 review

    Dined on July 27, 2023

    overall1food1service3ambience1
    Horrible the entire experience was horrible. I wouldn’t return.

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  32. Haydencrew

    1 review

    5.0

    1 review

    Dined on July 25, 2023

    overall5food5service5ambience5
    It was my families first time there and we really enjoyed it! Something we will do the next time we come to Biloxi!

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  33. JustinC

    Alabama

    2 reviews

    5.0

    2 reviews

    Dined on July 24, 2023

    overall5food4service5ambience5
    It was my first time going to Sugar Factory so I wasn't sure what to expect. It was a good as advertised. The food was cooked perfectly, while the atmosphere and ambience was nice and fun.

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  34. BermaW

    1 review

    2.0

    1 review

    Dined on July 24, 2023

    overall2food2service2ambience2
    I ordered the sesame chicken stir fry. The server brought my food to the table and the cooks forgot to even put the chicken in it. I ordered the $29 drink and they brought it after we received our food. Really thought it was going to be a great experience and my two teenagers were really disappointed.

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  35. GingerO

    Mississippi

    15 reviews

    vip
    4.0

    15 reviews

    Dined on July 24, 2023

    overall4food4service4ambience4
    Needs a little updating, but our waitress was doing it all and we appreciated what a great job she was doing.

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  36. RobertH

    1 review

    1.0

    1 review

    Dined on July 23, 2023

    overall1food1service1ambience1
    Dissatisfied! Poor Service! Walked out after 45 minutes. No foot. Just drinks. Won’t EVER go back

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  37. DeeDee3

    New Orleans

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 22, 2023

    overall5food5service5ambience5
    We had a Great time. It was very entertaining. Alexi was our server and was Wonderful. We enjoyed our food as well. Alexi led the group singing Happy Birthday and the gentleman with glasses made the show. His dancing and skill holding the birthday platter was hilarious. Will definitely go back.

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  38. Thatboss

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on July 21, 2023

    overall5food5service5ambience5
    OMG!!! NO WORDS. COULD EVER!🤩🤩🤩🤩🤩🤩 The ambiance. The service. The food. THE PURE VIBE. UNMATCHED!

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  39. philipt

    New Orleans

    1 review

    vip
    3.0

    1 review

    Dined on July 17, 2023

    overall3food3service3ambience2
    Overpriced and extremely noisy. Not appealing at all.

    1 person found this helpful

  40. StacyC

    Mississippi

    2 reviews

    2.0

    2 reviews

    Dined on July 16, 2023

    overall2food4service1ambience4
    Waitress was confused about drink order and rather than ask us she didn't bring it until I asked for it a second time. Restaurant didn't have two of the appetizers I asked for. It atmosphere was great the music and singing was great. Not sure if I'll go back soon or not.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sugar Factory American Brasserie - Biloxi offers takeout which you can order by calling the restaurant at (228) 207-3243.

Sugar Factory American Brasserie - Biloxi is rated 4 stars by 1447 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 21 times today

Order delivery or takeout

Google Map for Sugar Factory American Brasserie - Biloxi

777 Beach Blvd, Biloxi, MS 39530-4300

Additional information

  • Neighborhood
    Biloxi
  • Hours of operation
    Daily 11:00 am–11:00 pm Breakfast Daily 7:00 am–11:00 am Late-Night Menu Mon–Thu, Sun 11:00 pm–2:00 am Fri, Sat 11:00 pm–4:00 am
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Casino Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Dorian Levecchia
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (228) 207-3243
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    our Private Event Coordinator: (228) 207-3243
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