Sugar Factory American Brasserie - Biloxi

Name: Sugar Factory American Brasserie - Biloxi
Address: 777 Beach Blvd, Biloxi, MS, United States, 39530-4300
Telephone: (228) 207-3243
Price range: $30 and under
Rating: 4

4.0

1447 Reviews

$30 and under

Contemporary American

Top Tags:

Welcome to Sugar Factory American Brasserie - Biloxi! We are open 7 days a week!! Walk-ins are welcome. Gluten-Free Menu is available upon request. Parties of 10 or more are considered Banquet Parties. Please make these large-party reservations by contacting us directly. At this time we highly suggest reservations at this location, due to limited seating. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older

Make a reservation

Party Size

2 people

DateTime

Oct 4, 2023

7:00 PM

Booked 21 times today

Order delivery or takeout

Private dining

Book your next event with us

View details

Additional information

Dining style
Casual Dining
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Hours of operation
Daily 11:00 am–11:00 pm Breakfast Daily 7:00 am–11:00 am Late-Night Menu Mon–Thu, Sun 11:00 pm–2:00 am Fri, Sat 11:00 pm–4:00 am
Phone number
(228) 207-3243
Website
https://sugarfactory.com/location/biloxi-ms/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive chef
Dorian Levecchia
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Private Event Coordinator: (228) 207-3243

Location
777 Beach Blvd, Biloxi, MS 39530-4300
Neighborhood
Biloxi
Parking details
Casino Parking
Additional
Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 1,447 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on recent ratings

3.9Food
4.1Service
4.2Ambience
3.8Value

Noise • Moderate

Loved For

Mississippi
Great for brunch
Mississippi
Kid-friendly
Mississippi
Innovative
Mississippi
Good for groups
Mississippi
Hot spot
Mississippi
Lively
Mississippi
Most Booked
Biloxi / Gulfport
Great for brunch
Biloxi / Gulfport
Innovative
Biloxi / Gulfport
Good for groups
Biloxi / Gulfport
Hot spot
Biloxi / Gulfport
Lively
Biloxi / Gulfport
Most Booked

1,447 Reviews

AB
AshleyB
1 review
4.0
1 review
Dined 4 days ago
overall4food4service4ambience4
Take my daughter there for her 14th Birthday—a fun atmosphere for a birthday celebration.
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OT
OpenTable Diner
New Orleans
3 reviews
4.0
3 reviews
Dined on September 23, 2023
overall4food3service4ambience4
Was celebrating a birthday with my daughter and we had a really great experience. Drinks were cute and the kids really enjoyed the aesthetic as well as the birthday performances. It was very fun and energetic, they made her feel very special on her sweet 16th. I would definitely visit again
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ET
EvelynT
1 review
5.0
1 review
Dined on September 23, 2023
overall5food5service5ambience5
Always have a great time when I visit. It was very lovely.
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C
Cdgi
Alabama
1 review
2.0
1 review
Dined on September 23, 2023
overall2food2service5ambience3
Food tasted frozen. Spinach dip nasty. It was reserved for a birthday.....no mention of a birthday.
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R
Redlips539
1 review
4.0
1 review
Dined on September 17, 2023
overall4food3service4ambience4
I loved the atmosphere, not so much the food. Drinks were awesome! I'll be back, but for drinks only!
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OT
OpenTable Diner
Mississippi
1 review
5.0
1 review
Dined on September 16, 2023
overall5food5service5ambience5
Good was good, service was good, really enjoyed ourselves.
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A
Aciremonet
1 review
5.0
1 review
Dined on September 10, 2023
overall5food5service5ambience5
My name is Acire Richardson. There’s this handsome employee name Tyler that I am looking for. He’s around 23 years old. He was having a good time with us and the rest of the customers on September 9, 2023. My number is 985-228-0127 and my insta is aciremonet. Tell him to text me please.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on September 9, 2023
overall5food5service4ambience5
It’s always a great experience. The food was good to drink so delicious. It was my granddaughter’s third birthday and she got the little ice cream with the sparkler.
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OT
OpenTable Diner
Mississippi
2 reviews
5.0
2 reviews
Dined on September 8, 2023
overall5food5service5ambience5
I have eaten at the Sugar Factory in Biloxi several times. Our latest time was on my son‘s birthday. The facility had been remade over in a Barbie style theme. It looks quite lovely. Alex, our server, took great care of us. I had the South Beach Flair burger and it was one of the best burgers I’ve had. My wife had the garlic steak stir fry; the portion size was small, but the taste was excellent. My son had the strawberry cheesecake waffle and a nonalcoholic s’mores campfire milkshake. He was delighted. We later ordered dessert and Alex and staff saying happy birthday to my son. Good times and great experience.
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JN
JN2014
Atlanta Metro
2 reviews
5.0
2 reviews
Dined on September 8, 2023
overall5food5service5ambience5
Kid friendly in the middle of a casino. My daughter likes coming for the bubbly drinks. The food is good too.
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TB
TianaB
1 review
5.0
1 review
Dined on September 6, 2023
overall5food5service5ambience5
I wish I could remember our waitress name. She was so pleasant kind efficient & fun 🥰. I enjoyed my birthday dinner there because of her & it was my first time going to the Sugar Factory definitely would recommend. If anyone knows the young lady who worked September 6, 2023 around 6pm; definitely should give her a raise a prize something !! She was wonderful !!!!
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OT
OpenTable Diner
1 review
2.0
1 review
Dined on September 3, 2023
overall2food2service1ambience3
This was our first time at the Sugar Factory. I had a reservation set for 5pm for 4 adults as it was my daughters 18th birthday. We were seated at two very small tables that were pushed together to make room for four. We felt cramped and my wife and son were seated next to a column we’re there vision of tue rest of the restaurant was impaired. The drinks were WAY OVER PRICED!! $39 bucks for drinks that are really just for show was not expected. When you have four people and your bill is already $150 just from the drinks, that’s not ordinary at all. My total bill was over $300 and we actually just had an alright time. It was nothing spectacular honestly. At any rate, we heard about it, wanted to try it, but the overall experience was disappointing.
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KM
KristyM
1 review
1.0
1 review
Dined on September 2, 2023
overall1food1service1ambience1
Took 1 1/2 hrs to get food and once the food was brought out we were still missing plates
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PG
PatriciaG
1 review
5.0
1 review
Dined on August 25, 2023
overall5food5service5ambience5
I celebrated my birthday dinner there and everybody was so fantastic. It was more than I expected the food was excellent. Everything was excellent except it was freezing cold but I know you have no control over that. I will be Back
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FU
FUMIKOW
1 review
5.0
1 review
Dined on August 21, 2023
overall5food5service5ambience5
This was my first visit & I was celebrating my birthday. My experience was amazing. We had a very kind & attentive waitress. I will definitely return
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SC
SynthiaC
1 review
5.0
1 review
Dined on August 20, 2023
overall5food5service5ambience5
Food amazing. Vibe amazing. Experience amazing Best. Birthday.Ever!
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OM
OutspokenMoe
1 review
2.0
1 review
Dined on August 20, 2023
overall2food1service1ambience1
The drink was good but the service was bad. I was ready to go.
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KM
KMcC
1 review
5.0
1 review
Dined on August 12, 2023
overall5food5service5ambience5
We came here for a birthday and the birthday boy was treated like a king! Everyone in our party had a great time and our server was amazing!!
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L
Lewis
1 review
4.0
1 review
Dined on August 12, 2023
overall4food3service5ambience5
The food I ordered wasn’t that good. I had wings, tenders and fries and they were fried to hard and very tough to eat. But the desert was great. In all the experience music and atmosphere was a 10/10
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D
Destiny
1 review
5.0
1 review
Dined on August 11, 2023
overall5food3service5ambience5
Had the best birthday experience!! Mr.David was my server and he was so friendly and outgoing.
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RY
RaYuna
1 review
1.0
1 review
Dined on August 8, 2023
overall1food2service1ambience1
1) the alcoholic drinks were basically juice. no taste at all for my alcoholic drinks, i understand we are in a shortage, but charging $20-$40 for a juice drink is a waste. 2) the colorful burgers were undercooked and when i bit into them juice, grease, and blood came out. the tenders, wings, and fries were good. 3) our server was very dry :( when it came to singing happy birthday she was not energetic at all. overall this place is not the same as it was in 2021. do not recommend. i’m sorry but go somewhere else.
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D
Docloading
1 review
5.0
1 review
Dined on August 8, 2023
overall5food4service5ambience5
Our experience started with the amazing host and continued with our fantastic server!!! We will definitely be back soon!
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KW
KishaW
1 review
4.0
1 review
Dined on August 6, 2023
overall4food4service2ambience4
Service was really slow took forever to get food.
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RG
ReginaG
1 review
5.0
1 review
Dined on August 6, 2023
overall5food5service5ambience5
Jazz, our Server, was exceptional. She was cordial, patient with our questions and order changes. Her great service enhanced our experience! Regina and Family
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VA
VeronicaA
1 review
5.0
1 review
Dined on August 5, 2023
overall5food5service5ambience5
Absolutely LOVED this place. Was nervous drinks would be amazing as photoed but food would suck and found out happily BOTH were great. I would highly recommend reservations and being ON time. The staff works hard to accommodate everyone and make sure you experience the best time but time is needed and respectful to everyone else. Will be back in the future for sure
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LC
LeslieC
Memphis/West TN
2 reviews
1.0
2 reviews
Dined on August 5, 2023
overall1food1service1ambience3
We had a reservation for 1:30 and we were immediately seated with no problems. We ordered our food and some drinks. They were nice enough to let us change one out because our kid didn't like it. We ordered a Nutella Mocha. It came and looked great until we found hair on it from the person who prepared it. We were there for 2hrs . We waited a hour and a half for food but nothing came. We had to keep stopping our server to ask about our food. People who came after us had got their food with no problem. We decided to leave. Manager gave us candy and made us pay for our non alcoholic drinks
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JC
JennaC
1 review
4.0
1 review
Dined on August 5, 2023
overall4food4service4ambience2
Our server was nice and helpful. She did get pretty busy as it seemed she was the only server. We booked our reservations for 11:00 to celebrate two of my children’s birthdays. I do believe the prices could be a little lower, but overall we had fun. The only thing I feel this location is lacking, was the decor. The booth we sat at, had several places that were torn. We will most likely return, but only for special occasions.
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DD
DestineeD
1 review
5.0
1 review
Dined on July 31, 2023
overall5food5service5ambience5
Everything was awesome !! Service was greatttt. I will be back soon
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on July 30, 2023
overall5food5service5ambience5
AMAZING SERVICE!! Highly recommend!! The best experience for my little girl!
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M
Mere
1 review
4.0
1 review
Dined on July 30, 2023
overall4food5service4ambience5
I was pleasantly surprised. Honestly I didn’t expect much, just more of an experience for my daughter’s birthday. The food was actually excellent!! The drinks were amazing. Service was pretty good. A few hiccups but nothing outrageous. The bartender was super cool. I will definitely go back for special occasions!
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C
Cordell
1 review
1.0
1 review
Dined on July 27, 2023
overall1food1service3ambience1
Horrible the entire experience was horrible. I wouldn’t return.
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H
Haydencrew
1 review
5.0
1 review
Dined on July 25, 2023
overall5food5service5ambience5
It was my families first time there and we really enjoyed it! Something we will do the next time we come to Biloxi!
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JC
JustinC
Alabama
2 reviews
5.0
2 reviews
Dined on July 24, 2023
overall5food4service5ambience5
It was my first time going to Sugar Factory so I wasn't sure what to expect. It was a good as advertised. The food was cooked perfectly, while the atmosphere and ambience was nice and fun.
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BW
BermaW
1 review
2.0
1 review
Dined on July 24, 2023
overall2food2service2ambience2
I ordered the sesame chicken stir fry. The server brought my food to the table and the cooks forgot to even put the chicken in it. I ordered the $29 drink and they brought it after we received our food. Really thought it was going to be a great experience and my two teenagers were really disappointed.
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GO
GingerO
Mississippi
15 reviews
vip
4.0
15 reviews
Dined on July 24, 2023
overall4food4service4ambience4
Needs a little updating, but our waitress was doing it all and we appreciated what a great job she was doing.
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RH
RobertH
1 review
1.0
1 review
Dined on July 23, 2023
overall1food1service1ambience1
Dissatisfied! Poor Service! Walked out after 45 minutes. No foot. Just drinks. Won’t EVER go back
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DD
DeeDee3
New Orleans
5 reviews
vip
5.0
5 reviews
Dined on July 22, 2023
overall5food5service5ambience5
We had a Great time. It was very entertaining. Alexi was our server and was Wonderful. We enjoyed our food as well. Alexi led the group singing Happy Birthday and the gentleman with glasses made the show. His dancing and skill holding the birthday platter was hilarious. Will definitely go back.
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T
Thatboss
San Francisco
3 reviews
5.0
3 reviews
Dined on July 21, 2023
overall5food5service5ambience5
OMG!!! NO WORDS. COULD EVER!🤩🤩🤩🤩🤩🤩 The ambiance. The service. The food. THE PURE VIBE. UNMATCHED!
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p
philipt
New Orleans
1 review
vip
3.0
1 review
Dined on July 17, 2023
overall3food3service3ambience2
Overpriced and extremely noisy. Not appealing at all.
1 person found this helpful
SC
StacyC
Mississippi
2 reviews
2.0
2 reviews
Dined on July 16, 2023
overall2food4service1ambience4
Waitress was confused about drink order and rather than ask us she didn't bring it until I asked for it a second time. Restaurant didn't have two of the appetizers I asked for. It atmosphere was great the music and singing was great. Not sure if I'll go back soon or not.
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Common areas deep-cleaned daily
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace

FAQs

Sugar Factory American Brasserie - Biloxi offers takeout which you can order by calling the restaurant at (228) 207-3243.

Sugar Factory American Brasserie - Biloxi is rated 4 stars by 1447 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Oct 4, 2023

7:00 PM

Booked 21 times today

Order delivery or takeout

Google Map for Sugar Factory American Brasserie - Biloxi

777 Beach Blvd, Biloxi, MS 39530-4300

Additional information

Neighborhood
Biloxi
Hours of operation
Daily 11:00 am–11:00 pm Breakfast Daily 7:00 am–11:00 am Late-Night Menu Mon–Thu, Sun 11:00 pm–2:00 am Fri, Sat 11:00 pm–4:00 am
Cuisines
Contemporary American, Dessert, Bar / Lounge / Bottle Service
Dining style
Casual Dining
Dress code
Business Casual
Parking details
Casino Parking
Payment options
AMEX, Discover, Mastercard, Visa
Executive chef
Dorian Levecchia
Additional
Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

Website
https://sugarfactory.com/location/biloxi-ms/
Phone number
(228) 207-3243
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Private Event Coordinator: (228) 207-3243

Sugar Factory American Brasserie - Biloxi

Make a reservation

Order delivery or takeout

Private dining

Additional information

Popular dishes

Strawberry Cheesecake Overload

Sugar Factory Rainbow Sliders

Nutella Banana Milkshake

Menu

What 1,447 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Physical distancing

Protective equipment

Screening

FAQs

Does Sugar Factory American Brasserie - Biloxi offer delivery through OpenTable or takeout?

How is Sugar Factory American Brasserie - Biloxi restaurant rated?

Is Sugar Factory American Brasserie - Biloxi currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information