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Sugar Factory American Brasserie - Biloxi, Biloxi, MS

Sugar Factory American Brasserie - Biloxi

4.2
4.2
1246 Reviews
$30 and under
American
Welcome to Sugar Factory American Brasserie - Biloxi! We are open 7 days a week!! Walk-ins are welcome. Gluten-Free Menu is available upon request. Parties of 10 or more are considered Banquet Parties. Please make these large-party reservations by contacting us directly. At this time we highly suggest reservations at this location, due to limited seating. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older

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2 people

7:00 PM


Booked 34 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Daily 11:00 pm–4:15 am Breakfast Daily 7:00 am–11:00 am Lunch Daily 11:00 am–5:00 pm Dinner Daily 5:00 pm–11:00 pm

  • Phone number

    (228) 207-3243

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Dorian Levecchia

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    our Private Event Coordinator: (844) 281-8700

  • Neighborhood

    Biloxi

  • Parking details

    Casino Parking

  • Additional

    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 1,246 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4Food
  • 4.3Service
  • 4.4Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Mississippi

    Kid Friendly

  • Mississippi

    Hot Spot

  • Mississippi

    Most Booked

  • Biloxi / Gulfport

    Good for Groups

  • Biloxi / Gulfport

    Hot Spot

  • Biloxi / Gulfport

    Vibrant Bar Scene

  • Biloxi / Gulfport

    Most Booked

Sort by

Filters

  1. AS

    AprilS

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Our sever Alex was fantastic! The food and atmosphere was great! We had a couple of questions about the menu and Alex made sure we understood everything
  2. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service5ambience3
    Mr. D (David) was a fantastic server. Extremely polite and patient with plenty of pizzazz! I truly wish that the smoke from the casino could be filtered or prevented from wafting in the restaurant area. Lastly, the bathrooms are black and show all smudges, spills, and dirt. They could’ve been cleaner. But most importantly, there was no hand washing soap.
  3. OT

    OpenTable Diner

    Tallahassee

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    It is my birthday weekend. We have truly enjoyed the Sugar Factory
  4. NH

    NancyH

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service3ambience5
    We got the rainbow sliders, Big Cheezy Burger and grilled salmon. All the food we had was great! It was definitely a fun place to go and we would go back. The one and only downfall was feeling rushed by our server. We were given the check long before we were done eating and never asked if we wanted any type of dessert. When we left we saw our server outside on break. I guess that explains why we were rushed at the end. Other than that we had a great time!
  5. CP

    CarinaP

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined 4 days ago

    overall4food4service2ambience3
    Drinks were awesome, rainbow sliders yummy as well as the Sugar Factory Club sandwich and chicken and waffles. Only issue we had was that we felt VERY rushed by our waiter Tyler when we asked for more water and he brought them out in to go cups. He didn’t bother to ask if we wanted dessert or more drinks or filled our waters. Just gave my husband the check. My husband explained 4 times to him that he was traveling on business and needed the food on one bill and the drinks on another and it took about an hour to get things straightened out. The food and atmosphere was great, the lack of attention from our server ruined the evening. Will visit the Las Vegas one when we visit. Think Tyler was too into being the main birthday/ Sunday dancer.
  6. CM

    ChristinaM

    New Orleans

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food4service5ambience5
    We were just here last week and we already returned. Table of 8 all had a great time no complaints. Alexz went above and beyond yet again. Desiree on the candy side was SO HELPFUL and sweet. We will be back again im sure
  7. A

    Amber

    Mississippi

    1 review

    3.0

    1 review

    Dined on August 8, 2022

    overall3food1service5ambience5
    Food wasn’t all that good for as much as you pay. Also most of my dishes were dirty with old food, but server was good.
  8. VP

    VickieP

    Western NC

    1 review

    5.0

    1 review

    Dined on August 8, 2022

    overall5food5service5ambience5
    Great place to being out of town guests. I do it all the time! Great atmosphere ! Great music!
  9. B

    Burkslt

    Mississippi

    1 review

    1.0

    1 review

    Dined on August 8, 2022

    overall1food1service1ambience1
    I reserved a reservation for 10:45pm, we arrived at 10:45 and didn’t get seated until 10:57. Once seated, we asked for the full menu, we were told the full menu is not available because we had a reservation after 10:30pm, we were not made aware that we needed to make a reservation before 10:30 to get the full menu. The experience was horrible, especially for us as first timers. The manager made excuses and basically told us that we should’ve called beforehand to know that the full menu stop after 10:30, but how do people know to call if you reserve online and the online system doesn’t state, “Full Menu will be not served after 10:30pm” Very disappointed!
  10. OT

    OpenTable Diner

    Houston

    11 reviews

    5.0

    11 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5
    Awesome Sauce. Been wanting to try this place!!! Sugar Factory is high energy and eclectic. Waitress x10 great and food was outstanding. We had Mac n cheese lollipops, chicken n waffles. Our drinks were pink party and
  11. J

    Joiful

    Mississippi

    1 review

    3.0

    1 review

    Dined on August 6, 2022

    overall3food3service3ambience3
    Way too loud if you have sound-sensitive kids. My waiter was the one who had to dance out carrying the ice cream for birthday parties so we constantly had to compete with the party tables for his attention. He even went as far as telling us to give him our order "real quick" so he could run over and do another party celebration. Great place for celebrations, not for just a regular night out for dinner.
  12. DH

    DanaH

    Tampa

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5
    Such a fun night celebrating daughter's 21st birthday! Staff was awesome!!!
  13. TR

    TinaR

    Las Vegas

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5
    Made a reservation for my birthday yesterday…..I had a GREAT TIME!! I highly recommend anyone to go. I ordered the Pan-Roasted Salmon…..YUMMY!!
  14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 6, 2022

    overall4food5service3ambience5
    Birthday celebration
  15. CE

    CamekaE

    Mississippi

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5
    We absolutely love the sugar factory! The food, music and staff were all great! My daughter enjoyed her birthday celebration there!
  16. BS

    BrittanyS

    Baton Rouge

    1 review

    5.0

    1 review

    Dined on August 5, 2022

    overall5food5service5ambience5
    Waitress was a doll!! Gave great recommendations on what to order.
  17. HI

    HayleyI

    Mississippi

    1 review

    4.0

    1 review

    Dined on August 5, 2022

    overall4food5service4ambience5
    Was very fun to experience. Food was good and service was good!
  18. CG

    CherieG

    New Orleans

    1 review

    5.0

    1 review

    Dined on August 4, 2022

    overall5food5service5ambience5
    We had the best visit to Sugar Factory!! We celebrated my son’s 8th birthday and they made it so special!!
  19. MW

    MeghanW

    New Orleans

    1 review

    1.0

    1 review

    Dined on August 4, 2022

    overall1food1service1ambience1
    Service was terrible!!! The waitstaff was standing around not doing anything. Took forever to get our food.
  20. CM

    ChristinaM

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5
    We loved Alex he’s great! Food was good the treats were even better. The staff was happy to serve. (Which is rare in understaffed and overworked 2022). Will be back.
  21. M

    Messina

    Mississippi

    1 review

    5.0

    1 review

    Dined on August 3, 2022

    overall5food5service5ambience5
    I can NOT express enough how much we enjoyed it. Forgive me but I forget her name but the woman seating us was the absolute sweetest (Happy Birthday to her !). Same for everyone else we came into contact with Alex was our waiter and he was awesome made it very special for my daughters 16th. He had help though I didn’t get everyone’s name but they were busy and we never felt forgotten. We will definitely be back. I heard is many reviews on bad food but good atmosphere but that was not our experience. We didn’t order any treats other then the huge birthday one but it was also good. The drinks are what they are super sweet or sour. I don’t know what other people were expecting. It is loud it would not be a quiet date night. But that seems obvious so I don’t think anyone would be fooled into believing it’s anything other then what it is. It was fun and it was memorable.
  22. OT

    OpenTable Diner

    Mississippi

    1 review

    1.0

    1 review

    Dined on August 2, 2022

    overall1food3service5ambience1
    Stinks because it’s completely open to the casino
  23. OT

    OpenTable Diner

    Mississippi

    2 reviews

    4.0

    2 reviews

    Dined on August 2, 2022

    overall4food5service5ambience5
    Our food was so delicious and the portions were a good size. Our waitress was SO nice! Was my first time there and I loved it! Definitely will be back.
  24. KR

    KarenR

    Mississippi

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5
    Very enjoyable evening with our grandchildren. Maleek was our server and he was wonderful. Couldn’t have asked for a better experience.
  25. VS

    VanetteS

    New Orleans

    1 review

    2.0

    1 review

    Dined on August 1, 2022

    overall2food1service3ambience3
    Long wait in line although I had a reservation, food quality horrible, drink entirely too sweet and waitress didn’t want to take off the bill although we didn’t drink it and wasn’t satisfied.
  26. RL

    RobertL

    Cleveland

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5
    Great place. Great staff. Great food. Great experience. Marie was awesome
  27. OT

    OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service3ambience4
    Very wonderful experience. Kid friendly. The food was excellent! Definitely will be back
  28. MD

    MaggieD

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    The absolute best option for a birthday dinner!! The food is delicious and the restaurant is fabulous.
  29. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5
    Friends Birthday Party
  30. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food4service5ambience5
    It was a great place to celebrate a birthday. They totally made my girl feel special, and the portions are huge!
  31. NG

    NicoleG

    San Francisco

    1 review

    4.0

    1 review

    Dined on July 27, 2022

    overall4food3service3ambience3
    Great drinks and milkshakes! Specialty Hamburgers were good! Appetizers were just okay. Restaurant and bathrooms were a little dirty. Smoke smell was strong from casino
  32. RK

    RonK

    Houston

    10 reviews

    1.0

    10 reviews

    Dined on July 27, 2022

    overall1food1service5ambience3
    Food was cold when served. Ordered a club sandwich, bacon 🥓 was probably from yesterday, fries cold . Wife had to send onion rings back because they were also cold .
  33. OT

    OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined on July 25, 2022

    overall5food5service5ambience5
    We had a great meal and an even better server!! She was kind and quick and kept our drinks full. We were too stuffed to try any desserts so maybe next time we’ll get dessert first!
  34. OT

    OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined on July 25, 2022

    overall5food3service5ambience4
    1 year anniversary
  35. t

    travelguy

    New Orleans

    4 reviews

    2.0

    4 reviews

    Dined on July 24, 2022

    overall2food5service1ambience2
    very very loud - lots of birthday parties and young kids. the service was terrible- more focused on parties rather than customer service. we ordered cocktails that were never put in by the server - took forever to get basic beverage drink refills. the food was excellent but will not got back.
  36. GA

    GeorgetteA

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    We had an amazing time celebrating our daughter’s 5th Birthday! Our waitress went above and beyond to make her feel extra special. We will definitely be back!!
  37. CD

    CrystalD

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on July 23, 2022

    overall4food3service3ambience5
    We are on vacation and wanted to bring our children for the experience. We ordered the colorful rainbow burger, but they were out of the ducks. They did give a candy cup in place of the duck. The atmosphere was wonderful, but very loud. Food was ok, but not wonderful. Extremely expensive, but wanted the nostalgia for the kids.
  38. CM

    CourtneyM

    1 review

    4.0

    1 review

    Dined on July 20, 2022

    overall4food4service4ambience4
    Nice place good food first time going to sugar factory my daughter enjoy it. Will be back when we in biloxi Mississippi.
  39. OT

    OpenTable Diner

    Mississippi

    1 review

    4.0

    1 review

    Dined on July 19, 2022

    overall4food2service5ambience5
    This was for a Birthday and congratulations to mine/2 friends 3 daughters. Gave them surprise Harry Styles concert tickets- they played Harry song and brought out the Kong and envelopes with tix for each of girls. The food, not really good- but the rest of the experience and our waiter, Tyler, made it all worth it. Next time we go would probably forgo the food and gets drinks and/or desserts. (We ordered salads, combo platter…)
  40. D

    Disappointed

    New Orleans

    1 review

    1.0

    1 review

    Dined on July 19, 2022

    overall1food1service1ambience1
    Food was subpar at best; service was horrible. My mom got a drink spilled on her.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sugar Factory American Brasserie - Biloxi offers takeout which you can order by calling the restaurant at (228) 207-3243.

Sugar Factory American Brasserie - Biloxi is rated 4.2 stars by 1246 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 34 times today
Google Map for Sugar Factory American Brasserie - Biloxi

777 Beach Blvd, Biloxi, MS 39530-4300

Additional information

  • Neighborhood

    Biloxi

  • Hours of operation

    Daily 11:00 pm–4:15 am Breakfast Daily 7:00 am–11:00 am Lunch Daily 11:00 am–5:00 pm Dinner Daily 5:00 pm–11:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Casino Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Dorian Levecchia

  • Additional

    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (228) 207-3243

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    our Private Event Coordinator: (844) 281-8700

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