Sud Forno

So dark it’s difficult to read menu items or see what you’re eating. Service was fair to ok, pizza was nothing special, gnocchi was over-cooked. No offer of coffee refill and $3.25 for a very small cup is a bit much. As we were leaving the gent at the table next to us discovered a small piece of plastic in his meal (that he had been chewing). Would never go back or recommend - lots of other options to choose from!

Lovely but for 2 apps and mains with just water it was $120. The noise level was such that you could not talk about business, or anything else for that matter.

One persons food was so delayed. The entire table had to wait for over 15 mins until they received their pizza. It was a formal business meeting so it was quite embarrassing.

Great overall experience. For business meeting back room has very low noise level. Avoid upper level as too noisy and hard to communicate when super busy. Had Antipasto Della Casa to start. Excellent cured Italian meats. More than enough for two. For main had had Orecchiette Di Farro. Pasta was over cooked and couldn’t finish. Guest had Tagliatelle Bolognese and enjoyed it leaving none. Service was great and waiter not far away and attentive. Been here many times and first disappointing pasta. Will return.

Great service and excellent food, would go back and have recommend this to a friend.

An excellent place to meet a friend or conduct some business. The food is great the service attentive but not intrusive.

Great and friendly server! Delicious food.

Staff were very nice. However, we waited nearly 45 minutes for a pizza as the waiter/kitchen messed up the order. They were very apologetic and gave us starters and drinks on the house. It was disappointing but we would try again.

We made our reservations for but our table wasn’t ready until 20 mins past that. Service took forever and they had run out of bread, Diet Coke, calamari etc. They brought one of the meals and the other one was wrong. We had to wait a long time for the other meal by which time I had already finished mine. The server was really nice and apologetic but for a restaurant of such good reviews on the busiest night you’d think they’d be better prepared. The food was not great and served in small quantities. Overall I wouldn’t recommend.

Friendly and prompt service! Noise levels, lighting and ambiance were also great for a group of women trying to catch-up over brunch and actual conversations.

The ambience and service was okay. The dessert (Nutella pizza) was great. The butternut squash ravioli was terrible. The sauce wasn’t very rich and the pasta felt undercooked. The sauce wasn’t absorbed by the pasta even a single bit and it wasn’t enough for pasta. It felt very dry and too chewy. There was no flavour of sage and the cheese (topping) in the pasta (was used too sparingly). The server never came down to ask how was the food.

Perhaps it was because it’s Christmas season, and the staff may be overworked, but it was still disappointing to experience the poor service at Sud Forno. Upon walking into the restaurant main floor, we were told by staff to walk upstairs into the formal dining area and someone will seat us there, so we did. We stood by the check in area upstairs for a good five minutes and no one came by to help us. We had to walk towards the back kitchen and wave someone down to come help us. No apologies, let alone a welcoming smile was given by the staff that seated us. After letting the staff know we have a reservation, the staff didn’t bother to ask for our name on the reservation which resulted in OpenTable system thinking we missed the reservation and we had to spend extra time submitting an inquiry. That aside, it could not be more clear that the staff did not want to be there. The exchanges were cold and body language was anything but welcoming. Food was delicious but the experience was disappointing due to the poor service. We’ve been to this restaurant more than 4 times and never had a bad experience till this time. Again, holiday seasons could be a tough time for employees in the hospitality industry, but I truly believe that it sets you apart from other establishments when your customers have an equally good expedience as any other time of the year, if not a better one.

Have been there for lunch a number of times. Food & service are both great. Restaurant is noisy however. Overall the restaurant presents good in a lively atmosphere.

Charming room upstairs with great service. Loved it.

Went TO Sud For no for a team holiday lunch. Very friendly staff and food was excellent. Everyone enjoyed the dishes they ordered.

Everything was excellent!!!

Rude reception by hostess upstairs; we seemed to be bothering her upon our arrival despite having reservation. Server was helpful and more friendly than hostess, but mostly cold.
Overall would not recommend.

I love this spot! The food is delicious and the staff are excellent!

It’s was nice, but when booking this it’s wasn’t obvious I was booking the above table seating, which is a different restaurant.
Was nice but was looking forward to eating items from the quick serve bar area and having a nice table. That’s all. Still a fantastic place to eat.

I was not impressed with the food. I was expecting the Terroni quality, and everything we ordered (pastas, pizza, carpaccio, sides) was disappointing. The restaurant decor is nice.

Thé place is lovely the food tasty but a bit salty. We came for our Christmas party

Sud Forno was definitely not as great as all the hype. I am not Italian nor am I a professional chef and I could have made a better smoked salmon salad and a much better spaghetti dish.

On the up-side, the Americanos were stellar.

On the down-side, the waiter gave me another table's bill and it took ages to flag him down. When I finally did there was no apology. He came back with the right bill and again, no explanation or apology.

Would I go back again? Probably not, which is too bad as it is close to my office and home. Maybe service in the bar is better.

Poor service and food was not to expectation.

Our server was very kind and friendly. Will be coming back for sure next time we visit Toronto. Great staff and great food!

Great service but main floor was too loud and too cold. We had super noisy group of 5 next to us at a table only meant for 4 and was so squished in

Great food, and portioned enough to share with friends.

Always a wonderful experience. Service is on point...authentic Italian starts with quality ingredients and Sud Forno hits the mark on that all of the time.

Great food but I’ve never found the service to be great. You really have to work to get anyone’s attention. Consistently. And the tables are really squished together. Impossible to get out if you need to use the washroom you’ll be bumping someone at the next table for sure. I go for the food and location but it’s not an amazing experience otherwise.

The food was amazing as usual. A bit loud but still bearable.

Nominally “Italian” cuisine, plenty of pricy wines to match which items? Meal cost quickly added up and arguably not a “$$” venue unless you stick with a pizza! ....value for money...hmmm, not clear!

Tables are too close together. I could hear other people's conversations. But otherwise good. Service was good. Food was great.

Never disappointed great staff service food creative and delicious has become a favourite! I recommend it to my goody friends. Also an unknown but delicious wine list

Food was not as good as I expect from Terroni restaurant

I made a note in my reservation that we would be going to see a show at 8pm. We were seated just before 6pm and nobody came by to take our order for drinks for at least 15 minutes, before I finally asked the hostess if we could be given a different server because we needed to make our show. I understood that we were around several large parties that would take time and attention. When we were seated in our new section, we told our new server again that we would be going to a show at 8pm and that our third guest would be arriving closer to 7pm, so we would order for her. We asked her to have the third dish ready for 7pm (the other two, as soon as possible). She barely came to check in on us during our appetizers and didn’t clear away our plates until our mains had come out. ALL of our dishes came out at 7:15pm from our FIRST SERVER, at which time I had to ask for the bill immediately because we had 15 minutes to eat, pay and get out. It was not the enjoyable pre-show meal that we thought we would be coming for and (on a Wednesday night, no less) poor service. We’ve been to several other Terroni restaurants and will not be coming back to this location.

Great ambiance, awesome food, service was satisfactory

All staff were extremely nice and helpful - just not very attentive. Ordered the smoked salmon salad and large pizza for 2 people. The pizza portion was a healthy portion and quite tasty. The salad on the other hand was pretty limp Not very good.

Not the best experience I’ve had here. The table under the stairs on the ground floor was cozy, but so dimly lit that we all needed our phone flashlights to read the wine list and menu. I think the low light contributed to a server misjudging the space and tipping cheese and olives into my partners’ lap, and nearly doing the same later with a full glass of wine.
Appetizers and pastas were fine, maybe not as tightly executed as other times. Nice desserts. Service was all right; friendly, apologetic about the mishap. Seemed as if the upstairs level was empty, which seemed I usual for a Friday evening.

For the price we paid, we expected higher quality food and better service. However, the food was good.

The food is amazing with fresh ingredients and presented perfectly.The space is beautiful with nice views of the city .Surprisingly affordable for the quality of the food and location

It is our first time upstairs and I have been downstairs 3 other times. Everything is fantastic. While you say the noise is energetic, it is a big loud, but not a surprise at lunch time.

Keep up the good work, do let things slip.