Sticks'n'Sushi - Soho

Reseñas de Sticks'n'Sushi - Soho de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   Amber

   Londres1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Amazing time, such good food and cocktails- nice vibe
   

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2. M

   Maria

   Londres1 reseña

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   It was nice, busy but couldn’t hear each other talking. Good for people watching more than the food.
   

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3. M

   Maria VIP

   Londres1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Delicious food, incredible customer service, cosy restaurant and lovely atmosphere. My favourite place for sushi.
   

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4. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   1.0

   Comieron en 19 de abril de 2025

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   I had one of my worst dinning experiences at this stick n sushi location. The staff was incredibly rude from the moment we walked in the door. We had a 10:45 reservation and were told when we arrived that the kitchen closes at 10:45 and we would have 5 minutes to order. I understand they were wanting to leave as it was the end of the night but that is outrageous to have a reservation available to book at the time the kitchen closes. The entire experience the staff was so rude and one of them yelled at my entire party when we didn’t hear him say something, I was taken back and there was no reason for that level of poor treatment. We simply booked a reservation that was available to us and were treated so awful. It is also a shame because it is not cheap to dine there and it makes me never what to spend money at the establishment again.
   

   Sticks'n'Sushi - SohoRespuesta enviada hace 5 días

   Thank you for your feedback. We're very sorry to hear about your experience and the poor communication regarding our kitchen hours. While our last reservation is at 10:45pm, the kitchen remains open for 15 minutes to allow time for ordering—we regret this wasn’t clearly explained. We’re also concerned to hear about the behaviour of our team and will address this internally. This is not the level of service we strive for, and we sincerely apologise. Please contact us directly at soho@sticksnsushi so we can speak with you directly about this matter.
   

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5. A

   Andy

   Londres3 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fantastic service and food. Really enjoyable meal with excellent atmosphere. Team couldn't do enough to make our family welcome and ensure we had an enjoyable evening. When my son choked on his meal they were instantly table side to assist - fortunately all ok very quickly! They showed a great care and attention to him and make him forget that part of the meal very quickly and he was able to enjoy the rest of his meal and time in the restaurant. Thank you to all the team. We were visiting London but will definitely return on our next visit to London. Throughly enjoyed our food
   

   Sticks'n'Sushi - SohoRespuesta enviada hace 6 días

   Thank you for this generous and thoughtful review. We’re so glad your family felt welcomed and well looked after, especially in a difficult moment. It means a lot to us to have made your visit to London memorable. Best wishes, Sticks’n’Sushi Soho
   

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6. A

   Annika

   Londres4 reseñas

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was excellent and I am happy they explained how it would be sent out. Our server was friendly and helpful.
   

   Sticks'n'Sushi - SohoRespuesta enviada hace 6 días

   Thank you for your kind feedback. We’re delighted the food and service hit the mark—we’ll pass on your compliments to the team! Best wishes, Sticks’n’Sushi Soho
   

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7. M

   Mark

   Londres1 reseña

   5.0

   Comieron en 16 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Scrumptious food and drinks in a bustling atmosphere made for a great evening. We opted for one of the set menus, which was great value and variety. Two small niggles ... we felt a little rushed as courses were brought before we had finished the previous course, and our waiter was overly attentive ... transpires that they wanted to turn the table, which I understand, but not when it spoils the experience. Another 15mins would have made all the difference, or setting expectation clearly at the outset would have worked too ... you don't want to make guests feel rushed.
   

   Sticks'n'Sushi - SohoRespuesta enviada hace 6 días

   Hi Mark, Thank you for your kind words and constructive feedback. We’re pleased the food and set menu impressed and are sorry the pacing impacted your evening. We’ll use this to improve how we set expectations going forward. Best wishes, Sticks’n’Sushi Soho
   

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8. g

   guillaume

   París16 reseñas

   5.0

   Comieron en 15 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Very good. Cool ambiance. As every stick-n-sushi I try over Europe
   

   Sticks'n'Sushi - SohoRespuesta enviada hace 6 días

   Thank you for your continued support across Europe! We’re so pleased we met the mark here in Soho, and look forward to your next visit. Best wishes, Sticks’n’Sushi Soho
   

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9. M

   Michael

   Condado de Orange1 reseña

   2.0

   Comieron en 14 de abril de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 4

   We came from California to visit our daughter who is studying in London for a semester and to celebrate her 22nd birthday. She chose sticks and sushi for dinner and celebration. Great food and fun atmosphere but both the waiter and his “assistant” were unfriendly, inattentive and at times rude. Glad the food was good but it doesn’t make up for the really poor service. To add to our frustration a 13% service charge was automatically added to our bill and when I shared our bad experience with the host, he was not concerned and could barely find the words to say “sorry”. Disappointing to say the least.
   

   Sticks'n'Sushi - SohoRespuesta enviada hace 5 días

   Dear Michael, Thank you for your feedback. While we’re pleased you enjoyed our food and atmosphere, we’re truly sorry the service fell short, especially on such a special occasion. Your comments have been shared with the team. Regarding the 12.5% service charge, it is standard practice across the UK and is discretionary—guests are welcome to ask for it to be removed if they’re not satisfied. We regret this wasn’t properly explained. Please feel free to reach out to us directly so we can follow up with you personally.
   

   A 1 persona le resultó útil

10. A

    Arianna

    Londres4 reseñas

    5.0

    Comieron en 9 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    New dishes added to their menu since the last time I have been and they are phenomenal!
    

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