Steak & Lobster Marble Arch

Steak & Lobster Marble Arch​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Serena

   ロンドン評価・口コミ (2)

   4.0

   2025年4月19日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 5

   It was a lovely dining experience. I got the Lobster Roll and it was perfect.
   

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2. A

   Asa

   マレーシア評価・口コミ (1)

   4.0

   2025年3月20日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   Staff is fantastic. Very caring and nice. Food is good, well prepared to everyone’s request. Very conveniently located, short walk from Oxford street.
   

   Steak & Lobster Marble Arch2025年3月22日に返信済み

   Dear Asa, We appreciate your positive feedback. It's delightful to know that our staff left a fantastic impression on you with their caring service. We're also pleased you enjoyed our food and found our location convenient, being just a short walk from Oxford Street. We look forward to welcoming you back to the Steak & Lobster in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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3. M

   Marcos

   ロンドン評価・口コミ (1)

   1.0

   2025年2月14日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Restaurante no longer exists, it should be removed from the app
   

   Steak & Lobster Marble Arch2025年3月3日に返信済み

   Dear Marcos, My apologies for the inconvenience you experienced during your recent visit, but we have relaunched our Steak & Lobster and look forward to the opportunity to serve you better. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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4. K

   Kim

   ロンドン評価・口コミ (9)

   5.0

   2024年12月15日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Stephan was a great host and we really enjoyed our dinner. With 2 babies in our group we were well looked after, and had a relaxing meal and drinks for a good price
   

   Steak & Lobster Marble Arch2025年1月9日に返信済み

   Dear Kim, Thank you for sharing your positive feedback regarding your recent dining experience with us. We are delighted to hear that Stephan provided great service, and that you and your group, including the little ones, were well looked after. We strive to provide a relaxing and enjoyable experience for all our guests and we are pleased that we were able to achieve this during your visit. We look forward to welcoming you back for another pleasant meal in the future. Warm Regards, Ishwar Mishra, Food & Beverage Manager
   

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5. C

   Cory

   ロンドン評価・口コミ (1)

   4.0

   2024年12月14日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 2

   Food was mostly good, with the chicken pie being tasty and good portions of chicken inside. Pastry was somewhat thick though, and didn't give the impression of being freshly cooked. For dessert I had toffee pudding, and while the sauce was great, the pudding was dense and also felt as though the food might have been put through a microwave. Service was great though, with our host Stephan doing a great job and being very attentive. Unfortunately we were the only customers in and as a result the ambience was very dead.
   

   Steak & Lobster Marble Arch2025年1月9日に返信済み

   Dear Cory, Thank you for your detailed feedback. We are pleased to hear that you enjoyed the chicken pie and our service, particularly from Stephan. Our team always strives to provide attentive and exceptional service to all our guests. We regret to hear your comments regarding the pastry and the toffee pudding. Rest assured, we will take your feedback into account as we continually look to improve our culinary offerings. We understand your sentiments regarding the ambiance during your visit and we hope to provide a more lively experience in the future. We appreciate your review and hope to have the opportunity to serve you again soon. Warm Regards, Ishwar Mishra, Food & Beverage Manager
   

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6. H

   Hilary

   ブライトン評価・口コミ (2)

   3.0

   2024年11月28日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 4
   4. 雰囲気 1

   The restaurant was nearly empty which unfortunately doesn't make for a good atmosphere. The cocktail we ordered from the menu was not available as they didn't have the ingredients which was a bit of a surprise! We asked for mojitos but these couldn't be made either as the ingredients were not available. We decided on one of the others that they could make. We were then asked if we'd like our starters at the same time as our main course. When the food arrived it was excellent which made up for the lack of preferred cocktail. Not sure we will return as it was too quiet. This might suit some.
   

   Steak & Lobster Marble Arch2025年1月9日に返信済み

   Dear Hilary, Thank you for taking the time to share your feedback regarding your dining experience at our restaurant. We're delighted to hear that you found our food to be excellent. However, we regret to hear about the issues you faced with our cocktail offerings and the atmosphere. We understand how these factors can impact the overall dining experience, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable to us as we strive to continuously improve. We hope that you will reconsider and give us another chance to serve you better in the future. Warm Regards, Ishwar Mishra, Food & Beverage Manager
   

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7. OT

   OpenTable ダイナー

   Philadelphia評価・口コミ (2)

   5.0

   2024年8月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had such a wonderful experience here. The good was fresh and delicious. Our favorites were the fattoush salad, whipped feta, and spare ribs.
   

   • 

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8. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (2)

   4.0

   2024年7月1日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   They do exactly what they are supposed to do good steak and lobster. It did feel like a hotel restaurant.
   

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9. SJ

   SamiJ

   ロンドン評価・口コミ (14)

   4.0

   2024年6月7日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   The food was lovely but the staff made the experience even better, really friendly people. Thanks to all.
   

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10. OT

    OpenTable ダイナー

    ロンドン評価・口コミ (2)

    2.0

    2024年6月7日にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 1
    4. 雰囲気 3

    not the best experience - waitresses were incredibly slow and unprofessional. they didn’t seem to know what they were doing, and food took a really long time to come out. the lobster was a little overcooked, and staff actually forgot about our desserts: after waiting half an hour for them, we were told that we didn’t order them at all? nice casual vibe, but would not dine here again.
    

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