Stark's Alpine Grill

Sort by

1. K

   Khill

   Chicago

   48 reviews

   vip
   1.0

   48 reviews

   Dined on April 8, 2023

   overall1food1service1ambience1

   It was terrible! I don't know what else to say. We live in Snowmass Village and thought we would try this out, I figured out quickly why we have never been. I'm sure people told us to stay away and we had forgotten. First of all it was super hot. They couldn't figure out how to turn the heat down. No manager on site. It took them 30 minutes to get us our drinks. We were the only people there!! To food was ok at best. Im thinking they probably don't have super fresh food because no one else was in the restaurant. Two of us ordered filets medium rare that came out well done. We didn't bother telling anyone, because it was clear that no one cared. It was a total disaster of a restaurant. We are here full time so we understand cost and lack of labor, but this was the wort restaurant experience I have had in a long time! Don't go!
   

   Report
2. OT

   OpenTable Diner

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on March 28, 2023

   overall1food3service1ambience2

   The food was okay, but the service was poor. We wanted to get dessert, but our waitress never came.
   

   Report
3. OT

   OpenTable Diner

   Denver

   2 reviews

   4.0

   2 reviews

   Dined on March 28, 2023

   overall4food4service5ambience5

   Our meals were delicious. The wine choices were great. We enjoyed the cozy, ruby red booths. Our only comment is that it would be better, considering the price of the meals, if there was some small vegetable included. We thought bread served before the meal and then bread served with the shrimp scampi was a bit excessive. Just a few little dots of broccoli or asparagus or carrots or even potato would’ve been so appreciated without having to buy another $15 plate of vegetables. Overall, we think this is a great addition to Snowmass and we have been here 50 years. We just think that to charge those prices you get need to give a little bit more value that won’t cost you so much. Our waitress was very sweet and attentive. We will definitely go back again.
   

   Report
4. OT

   OpenTable Diner

   Indiana

   2 reviews

   2.0

   2 reviews

   Dined on March 19, 2023

   overall2food2service5ambience3

   Staff was great but only 2 of them. Major hiccup with main course and nobody really cares. Spent a LOT of money for mediocre dinner.
   

   Report
5. LM

   LaurieM

   West Virginia

   10 reviews

   4.0

   10 reviews

   Dined on March 17, 2023

   overall4food3service3ambience4

   Nice place overall, but we had food and service issues. They kept bringing us food with no utensils and they forgot our sides. We did not get our sides until we were almost finished with our steaks and then when they did bring them, there were no serving spoons. When they brought dessert, again, no utensils. It wasn't slow service, just not good service and I would say the steak was only ok.
   

   Report
6. RD

   RobertD

   New York Area

   3 reviews

   vip
   5.0

   3 reviews

   Dined on March 16, 2023

   overall5food5service5ambience4

   Excellent food and service. The renovated dining room provides ample space between tables and a feeling of privacy. The young servers were courteous, attentive, and listen carefully to what was being requested. That doesn’t always happen these days.
   

   Report
7. SO

   SharonO

   Tulsa

   3 reviews

   5.0

   3 reviews

   Dined on March 13, 2023

   overall5food5service5ambience5

   Excellent service. Filets and bolognese were delicious. Large delectable wedge salad! Third visit and will go again!
   

   Report
8. J

   Jane

   Raleigh

   1 review

   vip
   3.0

   1 review

   Dined on March 4, 2023

   overall3food3service3ambience2

   Left my nice gloves at the table. Restaurant was non responsive. Beef was very average.
   

   Report
9. OT

   OpenTable Diner

   Miami

   5 reviews

   1.0

   5 reviews

   Dined on February 26, 2023

   overall1food1service5ambience2

   It was terrible. Food came late and cold. Manager was great trying to make it better but the quality of the food is terrible. Oysters were extremely small. Side dishes were good. Do not order steaks. Not worth the price
   

   Report
10. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on February 26, 2023

    overall1food1service2ambience2

    $120 Tomahawk was well overcooked and cold. All other steaks were also cold, and it took two hours for our meals to be served. Supervisor didn’t charge us for the terrible steak and the wine was complementary. However, will make sure to add the restaurant to our “never come back to” and “never recommend it to friends” lists
    

    Report
11. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on February 22, 2023

    overall1food1service1ambience3

    Food was ok the service was beyond bad! Terrible!
    

    Report
12. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 21, 2023

    overall5food5service4ambience5

    Excellent food.
    

    Report
13. OT

    OpenTable Diner

    Washington DC

    12 reviews

    vip
    3.0

    12 reviews

    Dined on February 20, 2023

    overall3food3service3ambience5

    Service was slow. Crab cake were terrible. Didn’t taste like crab at all. Chicken was good and sides ok. I wouldn’t rush back at all.
    

    Report
14. D

    David

    San Diego

    129 reviews

    vip
    5.0

    129 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5

    We had a very nice, tasty steak dinner in a quiet setting with a friendly server. Everything was excellent.
    

    Report
15. S

    Superb

    Tampa

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Excellent French Onion Soup ... Excellent Prawn Cocktail ... Shrimp Scampi appetizer - delish! Very good service. It was late and we weren't that hungry - unfortunately, because the menu is fabulous and I could have ordered much more.
    

    Report
16. KH

    KevinH

    Los Angeles

    5 reviews

    vip
    1.0

    5 reviews

    Dined on January 3, 2023

    overall1food1service4ambience3

    My wife and I both ordered an 8oz flat iron steak medium rare with asparagus as a side dish. The asparagus was decent. The steak ended up being more like a 4oz piece of burnt meat - beyond well done. We told our waitress who was super nice and she said the chef INSISTED that the steaks were medium rare. We ended up getting new ones which was better but it felt like the chef dropped half a bottle of seasoning on each steak. Super salty to the point that we felt sick eating it. On the bright side, my son loved his buttered noodles….hard to mess up that one but with a chef like that, you never know.
    

    Report
17. b

    bill5siff

    Chicago

    11 reviews

    3.0

    11 reviews

    Dined on January 3, 2023

    overall3food2service4ambience3

    Food was uneven - steaks way over seasoned, vodka sauce over-spiced. Salmon, whipped potatoes and onion soup were alright. Service was just Ok, but nice atmosphere, as long as you are not seated in bright section (you'll know it when you see it).
    

    Report
18. AU

    AmandaU

    Atlanta Metro

    45 reviews

    vip
    3.0

    45 reviews

    Dined on January 2, 2023

    overall3food3service4ambience3

    Frankly, we were disappointed in our meal. Our son’s filet was good, but the French fries were lukewarm. My pasta bolognese was good. My husband’s salmon was undercooked, and when we sent it back, it still wasn’t cooked enough. At a hotel restaurant, the menu should include side items, not just a la carte sides that just run up the bill total. Our server was delightful
    

    Report
19. s

    saram

    San Francisco

    10 reviews

    vip
    1.0

    10 reviews

    Dined on January 1, 2023

    overall1food1service2ambience1

    This was quite possibly the worst dining experience ever. I should have known to run, but being NYE we didn’t have many other options. I had made an 8:30pm reservation over a month ago then when we checked in I was told it’s now a prix fixe menu and the regular ala carte menu would not be available. I questioned why I wasn’t made aware of this and was told it was emailed to me. I checked my emails and didn’t see it so perhaps it went to spam, but don’t you think jumping to a $235.00 per person menu is worthy of a phone call?! Because our options were limited being NYE, we decided to stay. Mistake number one! It’s was ridiculously hot in the restaurant, like stuffy, uncomfortable hot! The lights were bright even though it was NYE at 8:30pm - total ambiance killer! Then there’s the food…..best way to describe it would be banquet wedding food. Very apparent everything was made in advance, including the halibut which was ridiculously dry and the sides for the steak entree were very apparently the last of the last to be plated in the banquet kitchen. Essentially once we were served the place was empty and staff was scurrying around preparing for morning breakfast service, I assume. The server tried her best and was very pleasant but holy cow was this place a hot mess! Our bill was $1500.00 before gratuity - I couldn’t even get myself to say a single thing because all I wanted to do was to get the hell out of there. This place desperately needs help. Oh and PS - the salt and pepper shakers were a clue of the lack of care being, they were half empty and dirty. Gross!
    

    Report
20. S

    Scott

    Cincinnati

    14 reviews

    vip
    4.0

    14 reviews

    Dined on December 29, 2022

    overall4food4service4ambience4

    Our waiter was good, responsive and attentive. The bus staff is clearly over worked. Dishes sat, silverware was hard to get. But everyone was pleasant. The food all came out at once so we ate our salads last. Artichoke dip was bad per those who tried it so we ate the chips. Steak. Shrimp cocktail. Crab cakes. All good. Overall it was pleasant and reasonable cost for Aspen. I good mid week meal choice.
    

    Report
21. BH

    BrianH

    Houston

    1 review

    3.0

    1 review

    Dined on December 28, 2022

    overall3food3service4ambience3

    We were told the 8:30 reservation was all that was available. Upon arrival the restaurant was pretty empty - expecting a big crowd?? Maybe 5 tables occupied.
    

    Report
22. MP

    MelissaP

    London

    7 reviews

    5.0

    7 reviews

    Dined on December 27, 2022

    overall5food5service5ambience4

    Great quality on the mountain and not too overpriced
    

    Report
23. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    3.0

    3 reviews

    Dined on December 22, 2022

    overall3food3service3ambience4

    Took forever for food to come (well over an hour even though the place was not busy and people who got there after us were served before us) and multiple orders messed up - salmon was requested to be plain grilled instead of blackened, came out blackened, Cobb salad requested with dressing on side but came out fully dressed and with a side dressing, a 2nd Cobb salad ordered without any changes came out with no dressing at all. The skillet cookie was amazing though, and our server and the manager were excellent and recognized the issues and addressed them.
    

    Report
24. P

    Pete

    Atlanta Metro

    2 reviews

    4.0

    2 reviews

    Dined on December 19, 2022

    overall4food5service1ambience4

    Table service/wait staff was great but kitchen was extremely slow almost an hour to get any food (appetizer included)
    

    Report
25. SC

    SpotC

    Austin

    43 reviews

    vip
    5.0

    43 reviews

    Dined on December 11, 2022

    overall5food5service4ambience5

    Great food in a well decorated restaurant with little noise.
    

    Report
26. OT

    OpenTable Diner

    Denver

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Waging burger is a must order!
    

    Report
27. LO

    LoriO

    Tampa

    5 reviews

    5.0

    5 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5

    Wonderful thanksgiving meal! My husband had the special and I had speggetti i never have pasta but it was the best ever!
    

    Report
28. s

    sarahs

    Denver

    2 reviews

    1.0

    2 reviews

    Dined on October 17, 2022

    overall1food1service4ambience1

    This was by far one of the worst dining experiences. After waiting for food for an hour and half we were told the kitchen ran out of food. How does that happen? Will never go back.
    

    Report
29. x

    xtinkbellx

    Denver

    18 reviews

    vip
    2.0

    18 reviews

    Dined on October 17, 2022

    overall2food2service2ambience2

    Staying at the hotel for a conference, made reservations for colleagues and myself to have dinner our first night in town since options are very limited due to off season. Restaurant staff was overwhelmed by the amount of guests that were on property for the conference. Took over an hour to get our dinners. It took 15+ minutes to get 1 beer and two glasses of wine, then our food took over an hour and sat under the heat lamps waiting for someone to bring it out. My pasta was hard and crunchy. We were never offered additional drinks, no one apologized for the extended wait time, never checked on our meals. It took another 25 minutes after we had finished to find our server to get our checks. The staff had just completely given up. Apparently they even ran out of food due to an supplier issue with a road closure. No discount, apology, not even an acknowledgment whatsoever that things didn’t go smoothly. We are all patient and understanding people, but a simple apology would have gone a long way with our group, especially since we are staying onsite for several more days.
    

    Report
30. OT

    OpenTable Diner

    Dallas

    8 reviews

    3.0

    8 reviews

    Dined on October 15, 2022

    overall3food5service2ambience5

    Food was superb and exceeded our expectations, service was horrible especially considering we were one of 4 tables there with service people hanging around at bar.
    

    Report
31. OT

    OpenTable Diner

    Phoenix

    7 reviews

    vip
    5.0

    7 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Great place that is very under rated.
    

    Report
32. OT

    OpenTable Diner

    Washington DC

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 4, 2022

    overall3food3service2ambience3

    Almost all beers on tap were determined to be empty through trial and error that took awhile. Just like every other place in the Village, service is VERY slow in the shoulder season, even though there were more than enough staff. A couple different parties gave up and left while we ate. Staff was very friendly and seemed to be trying hard when we saw them. The food was average/good. Two of the salmon orders were cooked to different temperatures, one being a little undercooked. Large dining tables were being relocated on carts throughout the dining room while we ate, which was disruptive.
    

    Report
33. MS

    MSnow

    Denver

    1 review

    3.0

    1 review

    Dined on August 27, 2022

    overall3food3service5ambience5

    Great looking place but just so-so food. I have gotten much better food in Glenwood springs for a much better price. Service, location and ambiance were amazing, the food just didn’t match. Salmon wasn’t cooked completely and the chicken was dry.
    

    Report
34. W

    Whit

    Charlotte

    6 reviews

    2.0

    6 reviews

    Dined on August 26, 2022

    overall2food2service2ambience3

    Food was underwhelming! Staff was nice. Music was chaotic!
    

    Report
35. E

    Esteban

    Denver

    26 reviews

    vip
    3.0

    26 reviews

    Dined on August 12, 2022

    overall3food3service3ambience3

    We recently read a very positive article about Stark’s in the Aspen Times. Labelled their Waygu burger one of the best in the Valley and praised the skillet cornbread and the spritzes. Also observed how lovely it was to eat on the terrace. So, we made an early reservation to eat on the terrace so we could watch and listen to the Thursday night concert on Fanny Hill while we sampled the Waygu and the cornbread. We were told upon arrival that the terrace menu was limited…no Waygu burger or cornbread! Plus, one had to walk up to a stand to order and pay for the meal. In other words, no table service. Had we known that, we would not have made that reservation. Not the fault of the restaurant; rather, a misleading article. The burger WAS good, and the spritzes fabulous. But the trimmings…fries and nothing else…were ordinary, and they forgot the bacon. The experience was more like a picnic than a meal out. I STRONGLY urge Starks to change the terrace to a sit down table service with a full menu. We did walk thru the restaurant, and we agreed that the decor inside was “heavy urban” rather than mountain light. We are not inclined to come back.
    

    Report
36. SM

    SandyM

    Denver

    2 reviews

    5.0

    2 reviews

    Dined on April 4, 2022

    overall5food5service5ambience4

    The restaurant was very good. The 4 star on Ambiance is because where we were seated, in a booth, was very cold. And there seemed to be no resolution when we asked that the heat be turned up. We needed our coats to enjoy our meal. Alessia and food were both excellent.
    

    Report
37. OT

    OpenTable Diner

    Denver

    1 review

    1.0

    1 review

    Dined on March 31, 2022

    overall1food1service4ambience3

    Paid premium price for salmon and they could not cook it correctly to order. Charred on outside still uncooked in center. Had to send back ( while purchased options for sides got cold). Was not a good meal and was pricey ending up with undercooked fish and cold sides. Disappointed.
    

    Report
38. DE

    DebbieE

    New Orleans

    12 reviews

    vip
    3.0

    12 reviews

    Dined on March 18, 2022

    overall3food3service3ambience4

    Mediocre meal and expensive
    

    Report
39. OT

    OpenTable Diner

    Orange County

    6 reviews

    vip
    3.0

    6 reviews

    Dined on March 17, 2022

    overall3food3service3ambience4

    Visually, the restaurant was appealing. The server was nice but not very informative and there was a language barrier that made it hard to communicate. Food was good, not great. I orders shrimp cocktail for an appetizer and the shrimp was great. Problem for me was the sauce provided was cocktail sauce and some type of cream that did not have or if it did I couldn’t tell , horseradish. I always ask get pure horseradish or if they don’t have that creamy horseradish is just fine. When I asked for horseradish the server had no idea what I was talking about so I asked him to ask the kitchen. The result was nope no horseradish. No biggie but not a good start. My son asked the server what truffle is and the server had no idea. To be fair I’m not 100% sure either but I’m not serving it. Ribeye steaks and burger were good. Dessert was hit and miss. We had the cookie and ice cream which was great (Pizookie). Butterfinger thing which the server recommended not so much. Was a crumbled up butterfinger which I love and a bunch of cream on top grade D. Bottom line unfortunately is , due to what it cost to eat here , I would say find other options. Save some cash and eat at a lower end local spot. So far three high end dinners in Snowmass and all three have been underwhelming due to cost vs experience. Have two more higher end reservations so hopefully we get a c+ or better experience within the next couple days. Bright side Snowmass is amazing , the people have all been very kind and we will definitely be back. Cheers
    

    Report
40. OT

    OpenTable Diner

    Nashville

    4 reviews

    5.0

    4 reviews

    Dined on March 17, 2022

    overall5food5service5ambience5

    We loved our experience. Truly some of the best service I’ve ever received. Everyone enjoyed their food and beverages. Thanks for such a great night.
    

    Report