Sortino's - Italian Kitchen

4
61 Reviews
$30 and under
Italian
Sortino's Italian Kitchen is a new age red sauce restaurant where old-school Italian cuisine meets the modern age.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 61 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.9
service
4.1
ambience
3.6
value
Noise · Moderate
64% of people would recommend it to a friend
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TG
TomG
Austin
1 review
Dined 3 days ago
Overall4food4service3ambience2

Food was ok, but overpriced for the quality. $100 for two entrees, bread, one salad, and dessert is a bit steep.

G
Goodjo
Houston
1 review
Dined 3 days ago
Overall4food4service3ambience3

Sat next to table of children. Noisy
Felt chaotic, not special at those prices. All food came out at same time including appetizers, salads and entrees Waiter should have been trained before dinner shift as to how to uncork and pour wine

N
Nick
1 review
Dined 3 days ago
Overall1food2service1ambience2

Quite possibly the worst service we have ever received. We tried another restaurant at Kalahari, and that was almost as bad as this one.

ER
ElizabethR
1 review
Dined 4 days ago
Overall5food5service5ambience5

Our waitresses name was Monica. Loved her! She did a splendid job! The food was great! They had a vegan plate which was delicious. We had a wonderful experience overall. Will most definitely stop by again.

SO
ShaileyO
1 review
Dined 4 days ago
Overall2food1service2ambience3

The food seemed to be microwaved. Pricey for not very good Italian food.

G
Gilbm
1 review
Dined 4 days ago
Overall4food5service5ambience5

Truly some of the most authentic Italian food you will ever have!! Great staff and service was great. The only thing I would recommend is making sure to follow social distancing. Tables were very close to one another and I had to be asked to be moved. Can’t wait to go back

BB
BrandeeB
1 review
Dined on February 23, 2021
Overall5food5service5ambience5

Excellent service. Our waitress was very friendly and attentive. The food was delicious but a little over priced. Great experience!

OT
OpenTable Diner
1 review
Dined on February 21, 2021
Overall5food5service5ambience5

Wonderful food and people! We will definitely be back!

BL
BenjaminL
San Antonio
2 reviews
Dined on February 20, 2021
Overall3food3service2ambience5

Our waitress was awful, but learned later she did not normally work the restaurant. She was helping out from the buffet service. She didn’t know much.

B
7Beachbums
Dallas
6 reviews
Dined on February 20, 2021
Overall5food5service5ambience4

Great food and professional wait staff. The atmosphere with overhead misc sets the mood.

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall1food1service1ambience3

This is one of the worst places I have been to!!! TERRIBLE SERVICE and BLAND food!! No refills!! Absolutely the worst waste of money!! Do not go here! Ridiculous!! I just wanted a warm, filling meal for my family and $100 later we walked away from plate fulls of food because it was so gross. So disappointed!

HT
HeatherT
1 review
Dined on February 14, 2021
Overall2food1service1ambience3

Service was horrible, food was not good at all. Very disappointed

OT
OpenTable Diner
Austin
3 reviews
Dined on February 12, 2021
Overall4food5service4ambience3

Very noisy and they like to pack in resort guests but overall food was delicious and service was good.

OT
OpenTable Diner
San Antonio
3 reviews
Dined on February 12, 2021
Overall5food5service5ambience5

Staying at Kalahari for the weekend and we ate here for the evening. Waiter was very knowledgeable of the menu and everything came out excellent.

RL
RandyL
1 review
Dined on February 11, 2021
Overall3food4service1ambience4

Service was really bad, some food was great, some not so great, the lamb and mozzarella bread was to die for, the red sauce dishes were average, serving staff needs a lot more training, arguing amongst themselves in front of us

AG
AshleyG
Austin
3 reviews
Dined on February 11, 2021
Overall5food5service5ambience5

We were seated immediately and our server was right at our table to offer us drinks. He suggested a great bottle of wine. Our food came out very fast and was very delicious. Our server Anferenne was so nice and made our experience the best. We can not wait to go back!

MR
MattR
Austin
4 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

First time dining at Sortino’s. The food was good and so were the drinks. Our server was great as well. I felt like it took a while to actually get our food. We will definitely be back.

AH
AngieH
1 review
Dined on February 3, 2021
Overall5food4service5ambience4

Wonderful food! We weren't hotel guests, but thought we would try it, as we are always looking for a great Italian restaurant. We were not disappointed- we will be back!

b
vipbirthday
Austin
6 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

It was a great 16th birthday for my son.

t
txbighair
Las Vegas
3 reviews
Dined on January 23, 2021
Overall3food3service2ambience4

I took my daughter and her friends there for a birthday celebration. The restaurant is very cute. They sat us early! Overall, the food was good. My main issue was around service. The waiter was totally slammed with large tables. While we were waiting for our waiter, the hostess served us water. As she put her hands ALL OVER the rims of the cups. I would have prefered her not to serve us at all honestly. It turned me off. I would coach the hostess not to serve drinks while touching everything!

R
Roosters
Austin
3 reviews
Dined on January 23, 2021
Overall5food5service5ambience3

The food is exceptional

DA
DeniseA
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Appetizers were great! Food was delicious! Out of Lemoncello martinis was disappointing. Dessert was yummy! We will be back! (Loud and misbehaved children one table was unfortunate.)

Our server Nicolas was outstanding!

OT
OpenTable Diner
Austin
2 reviews
Dined on January 22, 2021
Overall1food1service1ambience1

The food was terrible. Very disappointed.

MB
MevaB
1 review
Dined on January 22, 2021
Overall5food5service5ambience5

The service and food was outstanding, the place was very clean and all staff had masks, ambiance was very nice. I recommend this place.

OT
OpenTable Diner
1 review
Dined on January 19, 2021
Overall5food5service5ambience5

Wonderful atmosphere, decor, menu, food and service. Will definitely dine here again.

OT
OpenTable Diner
1 review
Dined on January 17, 2021
Overall5food5service5ambience5

Food was delicious!!!

OT
OpenTable Diner
Austin
2 reviews
Dined on January 16, 2021
Overall1food4service1ambience3

Everything was terrible from the moment we tried to go there and were told there is no walk ins just reservations. The hostess and management were upset we went around them and made a reservation thru open table. They were very rude to our group of 7 and took it out on us. The server never came back to refill drinks. Our food came out and sat on the cart getting cold while he boxed up the child that fell asleep food. He finally dropped our food off and we had to ask for silverware rather than going and get our silverware he went to the computer and charged another tables card and chatted with a fellow employee. So our food continued to get cold. I finally got up and asked someone else for silverware. We asked for a manager 3 different times. One of our friends ordered the ravioli it came with 6 small raviolis for $25 that is insane. It was way smaller portion than the kids spaghetti. When we finally talked to the manager she basically told us there is nothing she could do and that we should not have gone around them to get a reservation and a table. This was the only place left to eat in the hotel for the night. I would recommend going anywhere else but here to eat. The service & management are terrible.

N
Notsofun
Austin
1 review
Dined on January 16, 2021
Overall1food3service1ambience1

Their was one hostess taking orders for the whole restaurant, which was very full. First, COVID restrictions were not being mandated. The hostess was extremely confused. It was a two hour adventure that had my husband and I very frustrated by the time the whole process was over. In 2021, why would a waitress be writing things on a piece of paper and trying to enter all orders into one computer. We really wanted to support this local establishment, but we will not be returning.

OT
OpenTable Diner
Dallas
1 review
Dined on January 15, 2021
Overall5food4service5ambience5

Everything was excellent! The service was top notch! The food was very good and I will certainly be back!

OT
OpenTable Diner
1 review
Dined on January 14, 2021
Overall4food5service5ambience4

Wonderful. Food was delicious!

KK
KristiK
1 review
Dined on January 10, 2021
Overall3food3service5ambience4

Our food was ok, but it seemed that the garlic bread was missing garlic as well as the aglio e olio...which has a primary ingredient of garlic...

B
gwenB
1 review
Dined on January 9, 2021
Overall2food2service1ambience4

Over priced for the food. Olive Garden has better food...... the service was RIDICULOUSLY SLOW

OT
OpenTable Diner
Austin
1 review
Dined on January 9, 2021
Overall5food5service5ambience5

I’m a New York Italian and die for great Italian food. Austin has a few good places (mostly expensive) if you know Italian food this place blows it all away.

KC
KrystalC
1 review
Dined on January 9, 2021
Overall5food5service5ambience5

This was a really well put Italian restaurant! I love the different Choices of wine

MB
MartyB
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

Great experience and our Waiter Ryan delivered a awesome Customer Experience!

p
vippcguy
Austin
20 reviews
Dined on January 8, 2021
Overall3food3service4ambience3

Pros: The food was decent. Dessert was enjoyable. Decor is nice.
Staff is friendly.

Cons: Price for dishes are a tad on the higher end for a family resort restaurant where food is more or less on par with a chain like Macaroni Grill or Olive Garden.
Also, we came here with my parents because last time we explored on our own and it seemed pretty empty, so it felt safe that time. This time though, they sat us in this crammed room with three other tables, not much distance between them at all. The room was loud; people talking over each other. No masks to be seen at the other tables even when they were just talking most of the time. Just didn't feel safe.
I saw empty tables in other areas of the restaurant but the lady that sat us said the one we got was all that was available at the moment.
May not return for another few months until Covid conditions in Texas improve; or we might try for a reservation later in the evening to see if there's less people crammed together in there.

KG
KarenG
1 review
Dined on January 6, 2021
Overall5food5service5ambience5

Our first time to try this restaurant. Very slow so not crowded. Server Henry was friendly and attentive. Made suggestions at our request, very accommodating to split a large salad between 2 of us to go with our entree. Two of us had spaghetti and meatballs, which were delicious! Our other companion had the pizza, which I tried, and was out of this world! Will definitely go back, and will ask for Henry!_

TN
TroyN
1 review
Dined on January 5, 2021
Overall1food1service1ambience1

There was only us and another family dining at 5:45pm. Took 15 mins to bring water then another 15 min to bring our drinks we said we were ready to order and the server said ok I’ll be right back. 20 mins later he returns. We looked for a hostess, manager no one was around. We finally ordered and it was an hour later to receive cold food and had little to no sauce. After 15 mins of waiting to say our food was cold the server then tells me you can take it to go and microwave it. Um Rude. We had plans and already being here 2 hours we boxed up our dinners and asked for more sauce. The sauce they gave was a laughable amount. This place is new so I understand lack of great servers but the food was cold, noodles soggy with a powdery flour taste and the sauce taste like cheap jar Alfredo sauce. Not worth the 28.99 for a plate of pasta. Don’t waste your money on low quality Italian food. Fazzolis is better and that says a lot.

SD
StephanieD
1 review
Dined on January 3, 2021
Overall2food2service4ambience2

Was majorly disappointed in this restaurant located within a luxury type conference center! It is anything but luxury. You feel like you're in a cafeteria, and the food matches that vibe. Frozen shrimp in the shrimp scampi (which wasn't a match for your typical garlicky scampi, hardly had any flavor), the caprese salad had over-ripe tomatoes with a 90-10 tomato ratio (hardly any mozzarella), the chicken alfredo hardly had any alfredo sauce and had in-the-can tasting and looking chicken. Wait staff was friendly, but the food just didn't match up and for $180 for a dinner for 4, head to a much nicer restaurant in the Domain or downtown to get your money's worth.

FH
FelixH
San Antonio
1 review
Dined on January 3, 2021
Overall3food3service3ambience4

Waitress was nice but not overly friendly. Had meatballs for appetizer initially brought to us cold and raw but they did correct the issue

FAQs

Sortino's - Italian Kitchen offers takeout which you can order by calling the restaurant at (512) 652-0007.

Sortino's - Italian Kitchen is rated 4 stars by 61 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.