Sophie's @ The Dean Dublin

Commentaires sur le restaurant Sophie's @ The Dean Dublin de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Joe

   Dublin1 commentaire

   2.0

   Y est allé il y a 2 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   Way too noisy. Should have sat in the other room.
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Joe, Thank you for your feedback. We're sorry to hear the noise level affected your experience. We understand how important a comfortable atmosphere is. Next time, feel free to request a quieter area and we’ll do our best to accommodate you. Best, The Sophies team
   

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2. K

   Katie

   Waterford6 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We ordered 5 starters between 2 of us and the food was amazing. The setting is really pretty (we sat in the outside area which has heaters). Service was excellent too
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Katie, Thank you so much for your lovely review! We're thrilled to hear you enjoyed the starters and had a great experience in our outdoor area and we're glad the heaters kept you comfortable! It's also wonderful to know our team provided excellent service. We hope to welcome you back again soon! Best, The Sophies team
   

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3. N

   Nadia

   Dublin1 commentaire

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Poor service, bad cocktails, no lunch menu, pizza took 50min to be served.
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Nadia, Thank you for your feedback, and we're really sorry to hear about your experience. We clearly missed the mark with service and timing, and that’s not the standard we strive for. Your comments have been shared with the team so we can make improvements. We appreciate you bringing this to our attention. Best, The Sophies team
   

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4. A

   Anne

   Londres27 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Saturday brunch doesn’t get much better. Tasty food, lovely cocktails and good location.
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Anne, Thank you for the great review! We're so glad you enjoyed our Saturday brunch, tasty food, cocktails, and a good location are exactly what we aim for. We hope to see you again soon! Best, The Sophies team
   

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5. O

   Olesya

   Dublin4 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We booked an outdoor table and loved every minute of it. The terrace has a gorgeous, one-of-a-kind view over the streets of Dublin—such a special setting. Our food and drinks didn’t disappoint; everything was delicious, and the service was quick and genuinely friendly. As the evening cooled down, the heaters made a big difference and kept us comfortable. Would highly recommend to anyone looking for a beautiful place for a small group dinner with drinks
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Olesya, Thank you so much for the fantastic review! We're delighted to hear you enjoyed your time on the terrace and that everything from the view to the food, drinks, and service made for a memorable experience. It’s great to know the heaters kept you comfortable too. We really appreciate the recommendation and hope to welcome you back again soon! Best, The Sophies team
   

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6. M

   Mandy

   Nord de l’Écosse1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a pizza and the potato leek soup, both were delicious
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Mandy, Thank you for your kind words! We're so glad you enjoyed the pizza and potato leek soup, great choices! We hope to see you again soon for another delicious meal. Best, The Sophies team
   

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7. E

   Ebru

   Dublin1 commentaire

   3.0

   Y est allé le 28 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 5

   We visited this restaurant for my husband’s birthday and mentioned this while making the reservation. The ambiance was lovely and the pizzas were good, though not outstanding. Unfortunately, the service was quite poor. Our server forgot several things, brought the wine when we were almost done with our food, and didn’t offer the drinks menu at all. We also expected a small birthday gesture as we had experienced on our previous visit for our anniversary, but nothing was offered this time. Overall, a disappointing experience due to the lack of attention and poor service.
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Ebru, Thank you for taking the time to share your experience, and happy belated birthday to your husband. We're glad to hear you enjoyed the ambiance and the food, but we're truly sorry the service fell short, especially on such a special occasion. It’s disappointing to hear that details were missed, and that your previous experience wasn’t reflected this time. We appreciate your feedback and will be addressing it with the team to ensure we do better. We hope you'll consider giving us another chance in the future. Best, The Sophies team
   

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8. G

   Gareth

   Cheshire2 commentaires

   2.0

   Y est allé le 28 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 3
   4. Ambiance 2

   The food was good . Generous portions . We were sat outside on the terrace . No views whatever from outside really . Decor really tired and old . Very musty smell out there from aged furniture etc . Really needs to be cleaned up , can’t charge high prices for food when the environment is really poor . Spoilt what should have been a great experience .
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Gareth, Thank you for sharing your feedback. We're glad to hear you enjoyed the food and found the portions generous. However, we're truly sorry the outdoor terrace and overall environment didn’t meet expectations. We take your comments seriously and will be looking into improving the decor and addressing any maintenance issues. We appreciate your insight and hope you’ll give us another chance to provide a better experience in the future. Best, The Sophies team
   

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9. H

   Hakan

   Dublin3 commentaires

   5.0

   Y est allé le 26 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was delicious. The atmosphere was very nice.
   

   Sophie's @ The Dean DublinA répondu aujourd'hui

   Hi Hakan, Thank you for your lovely review! We're so happy to hear you enjoyed the food and the atmosphere. We hope to welcome you back again soon! Best, The Sophies team
   

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10. R

    Ruthie

    Dublin2 commentaires

    2.0

    Y est allé le 25 avril 2025

    1. Cote globale 2
    2. Nourriture 3
    3. Service 1
    4. Ambiance 3

    The guy who met us at the door was lovely, brought us to table and was full of chat. Down hill from here on in. Our waitress was on another planet, didn’t want to be there and was rude. We eventually gave up trying to get her attention for drinks, desert, bill and called a different server. We told her about are experience and she apologised. Food was ok but the experience was ruined by are server. Booo.
    

    Sophie's @ The Dean DublinA répondu aujourd'hui

    Hi Ruthie, Thank you for taking the time to share your experience. We're really sorry to hear that your visit didn’t meet expectations, especially after such a warm welcome. This isn’t the level of service we aim to provide, and we sincerely apologize for the disappointment caused. We’re grateful for your honest feedback and will address this with the team to ensure it doesn’t happen again. We hope you'll consider giving us another chance in the future. Best, The Sophies team
    

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