Sooke Harbour House

Commentaires sur le restaurant Sooke Harbour House de personnes qui y ont mangé. Selon des cotes récentes.

1. E

   Eileen

   Vancouver5 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Out first time and we loved it. Location was amazing and the staff and food were great.
   

   Sooke Harbour HouseA répondu aujourd'hui

   Thank you for joining us—we’re so glad to hear you loved your first visit! We hope it’s the first of many more to come.
   

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2. S

   Sergio

   Toronto5 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   To start the location is beautiful, right on the water with views that are unbelievable! The staff are top notch and you are treated first class. The food tasted as good as its presentation!! The management was friendly and welcoming. Hopefully the next time in the area we will also stay at this boutique hotel as l mentioned the location is 5 star and only 45 mins from Victoria!
   

   Sooke Harbour HouseA répondu aujourd'hui

   Thank you so much for your kind words! We're happy you enjoyed the stunning views, warm hospitality, and your dining experience. We’d love to welcome you back—next time as a hotel guest too!
   

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3. K

   Karen VIP

   Vancouver5 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My daughter & I enjoyed a lovely lunch in the Dining Room on Tuesday. Excellent service; very attentive & friendly. All tables in the Dining Room have a beautiful view of the outdoor patios, terraces and waterfront. We highly recommend Sooke Harbour House for lunch, tea, & dinner. We look forward to trying more of their special dining events/menus. Sooke is very lucky to have this beautiful facility and it is well worth the drive from Victoria.
   

   Sooke Harbour HouseA répondu aujourd'hui

   Thanks for your thoughtful review—we're so glad you and your daughter enjoyed your lunch with us. It's wonderful to hear that the service, setting, and experience made a lasting impression. Thank you for your recommendation and look forward to welcoming you back for one of our special dining events soon!
   

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4. T

   Teresa VIP

   Londres14 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Walked out! Not impressed. Had a 7pm reservation. Drove out 40 minutes from Victoria based on some amazing reviews. They were not ready. Three other groups were waiting in the lobby with us who also had reservations. Appeared disorganized and short staffed. To the restaurant's credit they offered everyone waiting a tiny tumbler of sparkling wine. We were finally seated in the dining room 20 minutes later with a printout menu, no wine list and no cocktail list. No genuine apologies. We sat for a few minutes with no one coming to the table. The menu was underwhelming to say the least. We looked at each other and decided to leave. With so many other wonderful restaurants to choose from in Victoria and having experienced some amazing meals and excellent service we decided not to waste another minute in this poorly run establishment.
   

   Sooke Harbour HouseA répondu il y a 1 jour

   Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your visit fell so short of expectations. Your experience does not reflect the level of service and hospitality we strive to provide, and it’s clear we missed the mark that evening. While we cannot undo your evening, we would like to invite you back so we may offer the standard of experience we’re known for. If you’re open to it, we’d appreciate the opportunity to connect with you directly—someone from our team will be in touch shortly.
   

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5. C

   Carrie

   Vancouver1 commentaire

   5.0

   Y est allé le 22 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   High Tea was a beautiful afternoon overlooking a sparkling sea. The sunroom was a welcoming place to enjoy afternoon tea. The service was exceptional not to mention the beautiful menu. The food was not only eye catching with lovely detail but absolutely delicious. If you are wanting to celebrate a special occasion or just treat yourself make a reservation and enjoy!
   

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6. I

   Ingrid

   Vancouver3 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Just fabulous thank you! Would recommend over and over again
   

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7. J

   Jason

   Bristol1 commentaire

   3.0

   Y est allé le 19 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 2

   Quite a disappointing experience overall. We went for lunch and were very much looking forward to eating there. The place was only half full, but it took just over an hour to bring our meal. The dessert then took over half an hour. Our waitress was fabulous and it didn’t seem to be her fault at all. I think for a premium product, waiting that long and receiving food that was lukewarm was disappointing. Overall I would not eat there again.
   

   Sooke Harbour HouseA répondu aujourd'hui

   Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. Long wait times and lukewarm food are not acceptable, and we understand how frustrating that must have been—especially when you were looking forward to your visit. We're glad to hear your server made a positive impression, and we’ll be sure to share your kind words with her. That said, we are actively reviewing what went wrong behind the scenes that day to ensure better consistency in both timing and quality. We appreciate your honesty and hope you might consider giving us another chance in the future.
   

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8. N

   Nathan

   Edmonton 7 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Incredible food accompanied by wonderful service and an amazing view. Highly recommended.
   

   Sooke Harbour HouseA répondu aujourd'hui

   Thank you so much for your kind words! We're thrilled you enjoyed the food, service, and view—your recommendation means a lot to us.
   

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9. p

   pazzalita

   Vancouver3 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Happy hour (3-5) is a great way to end a day walking the trails in Sooke…. Very friendly staff, good food and wonderful patio overlooking the ocean and the mountains - awesome place to take visitors!
   

   Sooke Harbour HouseA répondu aujourd'hui

   Thanks for the great review!
   

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10. M

    Marg

    Toronto1 commentaire

    5.0

    Y est allé le 18 avril 2025

    1. Cote globale 5
    2. Nourriture 4
    3. Service 5
    4. Ambiance 5

    Sooke Harbour House is a destination experience. It has a beautiful setting with ocean and snow capped mountains - and you might see an otter strolling by! You can park in their lot and take a walk along Whiffen Spit. They have a takeout window for coffee and pastries - we will try it in future. Today 5 of us went for dinner. The place itself is beautiful inside and out. It was a lovely day, so we sat on the patio. They have lovely furniture, artsy heaters and cozy throw blankets, if you feel a chill. We loved the cutlery and dishes! The menus are great and you can enjoy a range of options from 20 range and up. We ordered from the copper room menu and the dining room menu -- that's nice flexibility. The food is really well prepared and presented. The service from the person welcoming you to the dining room staff is attentive and efficient. We will return!
    

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