Socialight

Socialight reviews from people who’ve dined at this restaurant. Based on recent rating.

1. T

   Trang14

   San Francisco6 reviews

   2.0

   Dined on March 27, 2017

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Waiter was good but food was terrible- very bland and did not taste good at all. I would never return here.
   

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2. R

   Runa

   San Francisco6 reviews

   1.0

   Dined on March 5, 2017

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Worst service. The waitress was pleasant enough but we waited nearly 2 hours for our food. The sides were all sweet potato fries which wasn't what it said on the menu as the side for the entrees ordered. Duck nacho was very dry, burger was so dry it crumbled. Waitress said they had all new kitchen staff but the bartender said they had kitchen staff not show up. Not sure which is true.
   

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3. LZ

   LanceZ

   San Francisco2 reviews

   5.0

   Dined on March 4, 2017

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   lay back and enjoyable Brunch
   

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4. OT

   OpenTable Diner

   San Francisco4 reviews

   1.0

   Dined on March 1, 2017

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We have been to Socialight several times and I have to say that this time was the worst experience. We arrived early for happy hour and the bartender was a no show. So a waitress filled in and had no experience at all. She served us the most expensive wine which was a shock when the bill came. It was not on the happy hour menu which she was unable to locate. I was very disappointed to see that Steve, the owner saw that she was struggling and did not step in to help. He left for the day. When we were finally seated for dinner and ordered, it took 40 minutes to get our food. The food was completely cold. The fries, the meat, the whole meal. We brought this to the attention to the waitress and she brought us extra orders of warm fries. The waitress did keep apologizing as she knew that we were there to celebrate my Mother's Birthday. She offered to remove the appetizers from the bill. They were also cold. I'm not sure what was going on that day. The cooks were terrible, and the waitresses appeared to be new and inexperienced. But again, it was a disaster and I don't think that we will be returning. Our bill was close to 150.00 and was not worth a penny of it. Again, the fact that the owner walked out during this mess was very disappointing.
   

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5. OT

   OpenTable Diner

   San Francisco2 reviews

   1.0

   Dined on February 26, 2017

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We come here often for date nights and we're really surprised this time by the lack of professionalism and overall quality of the restaurant. There wasn't a host and the bartender was super random, didn't know the menu, wasn't very professional, etc. hopefully they can get back to their normal awesome selves!!
   

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6. SB

   SammieB

   Los Angeles20 reviews

   3.0

   Dined on February 19, 2017

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We booked Socialight through Open Table, but unfortunately, our table was not ready. The hostess didn't have our reservation via the app, and it was a busy Saturday night that we were out to celebrate a birthday. She did her best to seat us, and she offered upstairs seating in a conference room style space so we could sit right away. The dining area has great ambience and energy, so we opted to wait as she guessed it would be another 15 minutes. We strolled through the Campbell area and popped into a retail store to kill time. When we returned 15 minutes later, no tables were available and there was some sort of argument/altercation between guests seated at the bar. The hostess apologized profusely, and about 40 minutes after our reservation, we were seated. The owner was engaging and chatted with us before, while we were waiting, and continued to check on us throughout the dinner. Unfortunately, the duck confit gnocchi was sold out, so I had to make a quick decision for a second choice. I decided on the halibut, or what one server referred to as the monkfish...so I'm not sure what the fish special was. Also, two of our meals, the filet steaks, weren't cooked to order, and one was noticeably cold and chewy. She didn't even finish the meal. Luckily, we ordered great starters, and the drinks are well worth the wait! The serving staff was attentive, although we had a mix of about 4 different people, so consistency would've been nice. We'll visit again, but call to confirm the reservation and probably only do apps and drinks. The people make it worth a second shot.
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   3.0

   Dined on February 17, 2017

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   In a nutshell, the food was great, but the service was EXTREMELY slow!!!!! There was hardly anyone in the restaurant and there were only three of us, so it shouldn't have taken that long to be served. At one point, there was no one behind the bar, and no servers on the floor. Annoying when I needed to ask a question.
   

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8. OT

   OpenTable Diner

   San Francisco4 reviews

   1.0

   Dined on February 15, 2017

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I had made reservations for Valentine's day, and we got seated 30 minutes after our reservation time. The hostess nearly seated a couple who had arrived after us, and had later reservations, had I not mentioned to her that we were still waiting. There was a limited menu for Valentine's day, and they accommodated my dietary restrictions (dairy free) by allowing me to order off the regular menu. My thai red curry Prawns were delivered to me completely plain and dry without any curry or sauce or explanation of why. Finally the waitress came by, and checked on this - apparently the curry sauce is made with cream - had this been explained earlier, I would have ordered something different. Our service was slow, and water glasses were never refilled. My boyfriend's steak was ordered rare, but arrived cooked medium, and was mostly fat. They had run out of two of the four entrees on the menu before 8 pm. And the only apology we received was that they were short staffed. I did get lentil soup on the house as a substitute for the lack of sauce on my shrimp. But overall, we were really disappointed with the food and service for the evening.
   

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9. BG

   BGlaese

   Charleston1 review

   1.0

   Dined on February 15, 2017

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Had been here before for dinner and drinks on an uncrowded day and it was pretty solid. Went here one other time and the service was incredibly slow. We decided to try it again for Valentine's day and we basically sat for 25-30 mins without any service. The waiter walked past multiple times ignoring us. We never even got a glass of water or so much as a look. Eventually we got up and left to a restaurant across the street that treated us like royalty. Night and day quality of experience. So dissapointed because the atmosphere is cool.
   

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10. OT

    OpenTable Diner

    San Francisco1 review

    3.0

    Dined on February 15, 2017

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2

    Food was good but service was slow for Valentines dinner seemed unprepared for the crowd.
    

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