Smithfield Station

Reseñas de Smithfield Station de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Linda

   Richmond2 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Don’t forget to order the Bourbon-Peach iced tea, it’s life-changing!
   

   Smithfield StationRespuesta enviada hace 7 días

   Thank you for the commendation, Linda. We're delighted to hear that you found our Bourbon-Peach iced tea life-changing, as it's a favorite among many of our guests, and we take pride in creating memorable experiences. We appreciate your recommendation and look forward to welcoming you back soon! Yours in hospitality, Smithfield Station
   

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2. S

   Saxton

   Richmond2 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a 2:45 reservation for 11 on Mother's Day and Smithfield station was able to seat us at our reservation time. The food was plentiful and delicious for the price and the overall setting was beautiful. I highly recommend this establishment to anyone!
   

   Smithfield StationRespuesta enviada hace 7 días

   Thank you for your feedback, Saxton. We’re excited that you enjoyed the plentiful and delicious food in our beautiful setting, especially on such a special occasion like Mother's Day. Your high recommendation means so much to us, and we look forward to welcoming you back soon. Yours in hospitality, Smithfield Station
   

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3. M

   Marcie

   Unspecified1 reseña

   1.0

   Comieron en 11 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Mother’s Day weekend I made a reservation online, was given a confirmation and kept receiving reminders of the reservation… only to get to the restaurant for them to tell me that they don’t use online reservations anymore and that we were not on the list for dining. My Mother’s Day was ruined because they failed to remove the reservation option from their website or place a notice stating the same. Thanks Smithfield station for ruining my Mother’s Day 2025.
   

   Smithfield StationRespuesta enviada hace 5 días

   Hi Marcie, we are truly sorry to hear about the mix-up with your reservation on such an important day. This is certainly not the standard of service we strive to uphold, and we completely understand how disappointing it must have been for you and your family. Your feedback is invaluable as we work to resolve these issues. Please reach out at cliff.hall[at]smithfieldstation. com so that we can better address this. Thank you for bringing this to our attention, and we hope to hear from you soon.
   

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4. B

   Barbara

   Richmond2 reseñas

   3.0

   Comieron en 11 de mayo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Very friendly staff and servers. Nice water view.
   

   Smithfield StationRespuesta enviada hace 7 días

   Thanks for giving us a try, Barbara! We're glad you enjoyed your dining experience with us. If there's anything we could do to make your next time a 5-star one, please email us at cliff.hall[at]smithfieldstation. com. Thanks again and we hope to hear from you soon.
   

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5. H

   Harold

   San Francisco2 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   One of our favorite places. Just a great place to go. Bar service was also the best. Mimosa Flights to start with, then Bacon Wrapped Scollops. It does not get any better.
   

   Smithfield StationRespuesta enviada hace 7 días

   Thank you for visiting us and sharing your kind words, Harold. We’re glad to hear that our bar service and Mimosa Flights made a great start to your experience. The Bacon Wrapped Scallops are indeed a favorite, and it’s wonderful to know they added to your enjoyment of the evening. Thanks again and we hope to see you back next time! Yours in hospitality, Smithfield Station
   

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6. C

   Cheronda

   Unspecified1 reseña

   3.0

   Comieron en 11 de mayo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   The hostess was very rude and nonaccomodating. Because we had no reservation, we were told we had to sit outside, which was fine. I was then able to make a reservation online but the staff would not accept the reservation. I was asked if I wanted to sit in the sun, I said no. A family then arrived who had a reservation but stated, they would sit in the sun outside. I asked if my family could have the table set aside for that reservation and was again told no, which I could not understand. It was very busy since it was Mother's Day so the restaurant kept running out of plates. The lines were so long, could not go back for seconds so really do not feel I got our money's worth. Was my first time there, a very disappointing experience. On a positive note, the food was good.
   

   Smithfield StationRespuesta enviada hace 7 días

   Hi Cheronda, we're truly sorry to hear about your frustrating experience with our hostess and the reservation situation on Mother's Day. It’s unfortunate that this overshadowed what could have been a lovely experience for you, especially given that you enjoyed the food. Your feedback is crucial in helping us improve our service and ensure better communication in the future. If you could reach out to us at cliff.hall[at]smithfieldstation. com, we would greatly appreciate any additional details you'd like to share. Thank you for your understanding, and we hope to hear from you soon.
   

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7. B

   Brandon

   Richmond2 reseñas

   5.0

   Comieron en 22 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My wife and I went here for our anniversary and the food, service and experience were amazing! They reserved my wife and I a private table in the corner of the restaurant. This was our first time dining here. The food was delicious, the drinks were amazing, she had their orange crush and I had their cranberry mule that were very good. The atmosphere was very beautiful. One of the best experiences that we had was our waiter and the host right when you walk in the restaurant. Our waiters name was Noah if I recall and he was outstanding! He was professional, respectful, his timing was perfect and our food come out in a timely fashion. My wife had their ribeye steak with grilled shrimp and I had their calabash flounder and let me tell you it was excellent! If you are looking for a romantic, quiet, one on one conversation with you significant other or family Smithfield Station is it! Also, they sat us right now to their indoor fireplace which was very romantic, homey and made us feel even more comfortable. All of their staff their were extremely friendly and it was just the perfect date night that my wife and I were looking for. I wanted to thank the staff and owners of Smithfield Station for making my wife and I’s anniversary date night so special! We will return for sure!
   

   Smithfield StationSe respondió el 9 de marzo de 2025

   Brandon, we're absolutely thrilled to hear that your anniversary dinner was such a memorable experience! It's wonderful that you both enjoyed our delicious ribeye steak with grilled shrimp and calabash flounder, as well as the perfect drinks like the orange crush and cranberry mule. We're especially grateful for your kind words about Noah and the rest of our team - providing exceptional service is what we strive for! Thank you for choosing us to celebrate this special occasion; we can’t wait to welcome you back again soon! Yours in hospitality, Smithfield Station
   

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8. J

   Jeremy

   Denver14 reseñas

   1.0

   Comieron en 16 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 4
   4. Ambiente 2

   Whelp, I wanted to try this place and I really wanted to like it considering where it’s situated and the reviews I had seen. It failed me. The food was a solid no. My wife and I shared a pecan and pear salad. The pear was so hard I couldn’t cut through it. I had the Chilean sea bass and shrimp special and my wife had the crab cakes entree. The only thing special about my Chilean sea bass was how cold the meat was when it finally came out. The fish was overloaded with sauce and I found at least four pieces of shrimp shell that were not removed. The crab cakes were lukewarm and apparently were voted best in the area, but I can tell you that’s not what we received. I recently purchased some from Wegman’s and they were 10x better than what we paid $34 for at Smithfield Station. The restaurant had seated a 20-person table right before us which caused major delays on dinner coming out. The waitress did a great job letting us know this after we had ordered and waited a bit. If the restaurant knows a group this size is coming, they need to be more prepared. Overall, just a flop of a dining experience.
   

   Smithfield StationSe respondió el 19 de febrero de 2025

   Hi Jeremy, we're truly sorry to hear that your dining experience didn't meet your expectations. It's disheartening to know that your orders fell short of our standards. Your feedback is incredibly valuable - we appreciate you bringing these issues to our attention so we can work on improving them. If you could please email us at cliff.hall[at]smithfieldstation.com, it would be greatly appreciated. Thank you for your understanding, and we sincerely hope to make things right in the future.
   

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9. A

   Anthony

   Richmond2 reseñas

   3.0

   Comieron en 15 de febrero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 1

   Food and service were fine. Noise level was very loud and made it hard to converse with across the table.
   

   Smithfield StationSe respondió el 18 de febrero de 2025

   Hi Anthony, thank you for your feedback. We're glad to hear that the food and service met your expectations, but we're sorry to learn that the noise level made it challenging to enjoy your meal fully. We understand how important a comfortable atmosphere is for conversation. If you have any suggestions on how we might improve this aspect, we'd love to hear them. Please feel free to reach out at cliff.hall[at]smithfieldstation.com. Your insights are important to us.
   

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10. L

    Lori

    Richmond2 reseñas

    5.0

    Comieron en 15 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    We went on Valentine’s Day for a 7:30 pm reservation. Honestly we have low expectations on holidays. They were 100% on top of their game! We were seated promptly even though reception area was packed. The staff did a great job. Our wait times for beverages, appetizers and entrees were very reasonable. Also seafood platters did not disappoint. They did a great job managing a very busy holiday dinner. Reservations are a must for holidays. Love the Open Table app.
    

    Smithfield StationSe respondió el 18 de febrero de 2025

    Lori, we're absolutely thrilled to hear that we exceeded your expectations on Valentine’s Day! It makes us so happy that you enjoyed our seafood platters and found the service to be efficient despite the busy atmosphere. Your kind words about our staff truly mean a lot to us. Thank you for sharing your experience, and we can't wait to welcome you back for another lovely dinner in the future. Yours in hospitality, Smithfield Station
    

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