Smithfield Station

Commentaires sur le restaurant Smithfield Station de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Brandon

   Richmond2 commentaires

   5.0

   Y est allé le 22 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My wife and I went here for our anniversary and the food, service and experience were amazing! They reserved my wife and I a private table in the corner of the restaurant. This was our first time dining here. The food was delicious, the drinks were amazing, she had their orange crush and I had their cranberry mule that were very good. The atmosphere was very beautiful. One of the best experiences that we had was our waiter and the host right when you walk in the restaurant. Our waiters name was Noah if I recall and he was outstanding! He was professional, respectful, his timing was perfect and our food come out in a timely fashion. My wife had their ribeye steak with grilled shrimp and I had their calabash flounder and let me tell you it was excellent! If you are looking for a romantic, quiet, one on one conversation with you significant other or family Smithfield Station is it! Also, they sat us right now to their indoor fireplace which was very romantic, homey and made us feel even more comfortable. All of their staff their were extremely friendly and it was just the perfect date night that my wife and I were looking for. I wanted to thank the staff and owners of Smithfield Station for making my wife and I’s anniversary date night so special! We will return for sure!
   

   Smithfield StationA répondu le 9 mars 2025

   Brandon, we're absolutely thrilled to hear that your anniversary dinner was such a memorable experience! It's wonderful that you both enjoyed our delicious ribeye steak with grilled shrimp and calabash flounder, as well as the perfect drinks like the orange crush and cranberry mule. We're especially grateful for your kind words about Noah and the rest of our team - providing exceptional service is what we strive for! Thank you for choosing us to celebrate this special occasion; we can’t wait to welcome you back again soon! Yours in hospitality, Smithfield Station
   

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2. J

   Jeremy

   Denver 13 commentaires

   1.0

   Y est allé le 16 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 2

   Whelp, I wanted to try this place and I really wanted to like it considering where it’s situated and the reviews I had seen. It failed me. The food was a solid no. My wife and I shared a pecan and pear salad. The pear was so hard I couldn’t cut through it. I had the Chilean sea bass and shrimp special and my wife had the crab cakes entree. The only thing special about my Chilean sea bass was how cold the meat was when it finally came out. The fish was overloaded with sauce and I found at least four pieces of shrimp shell that were not removed. The crab cakes were lukewarm and apparently were voted best in the area, but I can tell you that’s not what we received. I recently purchased some from Wegman’s and they were 10x better than what we paid $34 for at Smithfield Station. The restaurant had seated a 20-person table right before us which caused major delays on dinner coming out. The waitress did a great job letting us know this after we had ordered and waited a bit. If the restaurant knows a group this size is coming, they need to be more prepared. Overall, just a flop of a dining experience.
   

   Smithfield StationA répondu le 19 février 2025

   Hi Jeremy, we're truly sorry to hear that your dining experience didn't meet your expectations. It's disheartening to know that your orders fell short of our standards. Your feedback is incredibly valuable - we appreciate you bringing these issues to our attention so we can work on improving them. If you could please email us at cliff.hall[at]smithfieldstation.com, it would be greatly appreciated. Thank you for your understanding, and we sincerely hope to make things right in the future.
   

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3. A

   Anthony

   Richmond2 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 1

   Food and service were fine. Noise level was very loud and made it hard to converse with across the table.
   

   Smithfield StationA répondu le 18 février 2025

   Hi Anthony, thank you for your feedback. We're glad to hear that the food and service met your expectations, but we're sorry to learn that the noise level made it challenging to enjoy your meal fully. We understand how important a comfortable atmosphere is for conversation. If you have any suggestions on how we might improve this aspect, we'd love to hear them. Please feel free to reach out at cliff.hall[at]smithfieldstation.com. Your insights are important to us.
   

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4. L

   Lori

   Richmond2 commentaires

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We went on Valentine’s Day for a 7:30 pm reservation. Honestly we have low expectations on holidays. They were 100% on top of their game! We were seated promptly even though reception area was packed. The staff did a great job. Our wait times for beverages, appetizers and entrees were very reasonable. Also seafood platters did not disappoint. They did a great job managing a very busy holiday dinner. Reservations are a must for holidays. Love the Open Table app.
   

   Smithfield StationA répondu le 18 février 2025

   Lori, we're absolutely thrilled to hear that we exceeded your expectations on Valentine’s Day! It makes us so happy that you enjoyed our seafood platters and found the service to be efficient despite the busy atmosphere. Your kind words about our staff truly mean a lot to us. Thank you for sharing your experience, and we can't wait to welcome you back for another lovely dinner in the future. Yours in hospitality, Smithfield Station
   

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5. T

   Tom

   Richmond1 commentaire

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 2

   We arrived to a lobby full of folks waiting on tables. The manager and front desk person were scrambling to make things happen and the bar was the only place left to wait. Sadly we had to keep reminding the staff that we were in the bar waiting, and after the third reminder we were told that we finally had a table, 45 minutes after our reservation. Our server was very good, but the appetizer was not impressive and came out with the meal, which was tasty but nothing to write home about. Overall, it was an okay experience but not the intimate quieter dining we had hoped for, and the staff was overtasked and flustered by the immense crowd.
   

   Smithfield StationA répondu le 19 février 2025

   Hey Tom, we genuinely appreciate you sharing your honest feedback. We understand how disappointing it can be when a dining experience doesn't meet expectations. We're sorry that you had to remind our staff multiple times about your seating and that the timing of your appetizer didn't align with your meal. Your insights will help us improve our service during busy times. If you could reach out at cliff.hall[at]smithfieldstation.com, we'll ensure we address these concerns as we strive to enhance each guest's experience in the future. Thank you for reaching out.
   

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6. R

   Robert

   Richmond6 commentaires

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had another wonderful meal at Smithfield Station. Really appreciated that they held our reservation open for 30 minutes while we were stuck in traffic. That’s great customer service!
   

   Smithfield StationA répondu le 18 février 2025

   Thank you for your wonderful feedback, Robert! We're delighted that we could accommodate your reservation and appreciate your kind words about our customer service. It's always a pleasure to hear about great dining experiences with us, and we can’t wait to welcome you back for another delicious meal! Yours in hospitality, Smithfield Station
   

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7. S

   Sharon VIP

   Grand Boston8 commentaires

   3.0

   Y est allé le 14 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   My sister and I had Valentines Day dinner. We ordered the crab egg rolls for a starter and at $14.00 it was very scimpy. We both had the shrimp tacos and key lime pie for desert. I had two old fashioned drinks and I don’t know what the cost will be until the bill comes. It’s different every time, it seems it just what the current bartender wants to charge.
   

   Smithfield StationA répondu le 18 février 2025

   Hi Sharon, we're truly sorry to hear that your Valentine's Day dinner didn't live up to your expectations. It's important for us to provide value with our dishes, and we regret that the crab egg rolls felt skimpy. If you could share more about all these at cliff.hall[at]smithfieldstation.com, it would be greatly appreciated. Thank you for taking the time to reach out; we're eager to address your concerns and improve in any way we can.
   

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8. A

   Andrea

   Richmond1 commentaire

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and service. It was our first time visiting and we were first taken to an area without a view, but we asked if we could sit in area near water and waitress accommodated us with what appeared to be best seat in the house without hesitation.
   

   Smithfield StationA répondu le 18 février 2025

   Thank you so much for your lovely review, Andrea! We're thrilled to hear that our team made your first visit special by accommodating you with a beautiful view. It's wonderful to know that you enjoyed both the great food and service during your time here. We can't wait to welcome you back for another fantastic experience! Yours in hospitality, Smithfield Station
   

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9. OT

   Client d'OpenTable

   Charleston8 commentaires

   5.0

   Y est allé le 15 février 2023

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Valentines menu was great, tasty, good value, thoroughly enjoyable evening.
   

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10. HS

    HarryS

    Richmond4 commentaires

    5.0

    Y est allé le 14 février 2023

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Everything was amazing! Me and my wife had a great Valentines Day!!
    

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